Solar panels continue to go off-line and are not generating electricityI have spoken numerous times to the contractor who make promises and then never follow through on them
The system is still off-line and not generating electricity
Positive
I really enjoyed working with John *** and the crewThey did a really professional job and the neighbors were watchingThey cleaned up everyday and when mistake were made John made sure all my concerns were addressed immediatelyI would recommend this company to anyone for roofing and solarThey are top notch
Semper solaris Bakersfield has the absolute worse customer service! my job took about 7mosFailed inspection and my panel had to be moved twicethey lost the plans to my jobI had to turn to youtube to learn how to turn it on because they wouldn't call me back!
SEMPER SOLARIS installed our solar system this monthThis is a quality business with the best panelsThey are quick to deliver and beat everyone else in priceJohn R*** was in charge of our accountA pleasant and efficient young manAlways available to address our concernsHe will be our go to person for good
We were just allowed to initiate our solar system and I am very happy with the experience we had with Semper SolarisTheir installers put up panels in one day and even beat the estimated completion time the foreman had set by minutesWe could have been up and running a month ago except for our city and SCE dragging their feet but Semper Solaris did all they could to get us producingMy customer care contact, Laura V***, was fantastic, responding quickly any time I sent her an email, even late on a Sunday night
Semper Solaris installed my solar a few years back and it was a very pleasant experience The price was great, all American made products and excellent customer service Since then we have had no issues and better yet, no electricity bill!!
Semper Solaris an efficient and professional enterprise installed solar panels electricity producing system in my property on time and on budget
MrJohn R*** , Customers' Relations Officer was very helpful, instrumental throughout the entire process
Thanks
My brother recommended Semper Solaris to my husband and myselfMy brother had already done his homework regarding solar panels and installation; he had received several estimates on installation from several popular solar companies in San Diego CountyMy brother is both very cost and quality conscious; ultimately settling on Semper Solaris for his solar needs at his home, choosing the very best – SunPower solar panelsSenior Sales Representative *** *** assisted my brother from start to finish with his purchase and installation from Semper SolarisWhen my brother shared with us ***’s commitment to providing him with the highest level of customer service and attention; coupled with the fact that my brother had already vetted solar companies in San Diego County for cost and quality productsWe knew there was no other choice for us but to contact *** *** (619) *** at Semper Solaris for solar needs at our home!
We met with *** *** in late September, he spent a lot of time with us to help us understand how solar works and how to choose the right system for our needs*** explained to us the difference between leasing and purchasing a solar system, rebates, etc.; he reviewed our electricity usage for the past year and explained to us the number of panels we would need to cover that usage*** thoroughly explained the entire process: design, SDG&E Renewable Meter Adapter (RMA), installation, any delays we may encounter with SDG&E and the city inspection, etcHe also drew configurations of what the panels would look like on our roof*here was no pressure during our time with ***He just provided to us all the information that we needed in order for us to make our own informed decision on purchasing SunPower solar panelsFrom start to finish, *** was always available to answer questions or address any concerns that we had!
*he Installation Crew was outstanding! *hey were courteous, knowledgeable, professional, hardworking individualsAlthough they estimated it would take one day and part of another to install panels, they finished the job in that first day! *hey were available to answer any questions or concerns that we had during the installation processOur purchase and installation was a very positive experience
Our timeline was: late September our contract was signedOctober – design approved, SDG&E RMA installed, SunPower solar panels installedNovember – City Inspection & SDG&E approvalsEarly December we were up and running!
Delays occurred with City inspection and SDG&E (that was beyond the control of Semper Solaris) however their great coordination with both agencies, ensuring all paperwork was properly completed and in order went well! Before we were up and running, a gentleman from Semper Solaris came out to ensure our monitoring device was operationalHe did a test run of the system and explained in detail all of the components
We would definitely recommend Semper Solaris and *** *** to others interested in going solar who want sales honesty and transparency; a quality product, efficient installation and reasonable pricing! Semper Solaris exceeded all of our expectations
Oh, and by the way, did I mention Semper Solaris also offers discounts for military, police and firefighters? *ell them happy customers – *** & *** *referred you!
Semper Solaris fully exceeded our expectations with quality of service and installationAll of the employees during our project were knowledgeable, friendly and accessibleIt should be noted that a lot of the communication is done via email, so it was helpful to have email available via our connected devicesOverall, excellent job and we are very satisfied customers
We had a great experience with Rhami *** and Semper Solaris We did a lot of research and asking around prior to choosing a companyAt Semper Solaris, all the panels are made in America, it is a veteran owned company and aesthetically the Sunpower panels looked the best on the roof of our Tuscan style home in PowayWe have one number to call if/when any issues arise over the course of the warranty Rhami was able to walk us through each step of the process The guys doing the install were professional, clean and respectful of our homeFollowing the install, we didn't like how several of the panels were placed and Rhami made it right by having the guys come back out and correct those panels They did what they said they were going to do and we are happy customers! This company earned our business and we have already recommended them to several of our friends - definitely give Rhami a call!
Purchasing Solar was a huge decision that comes with a huge price tag From the very beginning, Semper Solaris was right there with honest quotes and impeccable customer service Nicole L*** went above and beyond for us getting the whole process started and stayed right there with us throughout the entire process, coordinating and explaining everything from in-depth product information to required permits and inspections We could not be more pleased with the product, professionalism of the staff and ongoing customer service Thank you Semper Solaris I would highly recommend Semper Solaris to anybody considering installing Solar on their residenceMitch F
Fast, efficient, and knowledgeable teamThe experience was great and all the stages of the project were completed on time Michael *** was very responsive to all my questions and concerns during the installation process
I heard about Semper Solaris from my neighborsThey gave my contact info to Semper Solaris through their referral programI received a call from Semper Solaris to schedule an appointmentOur salesperson was GenevieveShe was very friendly, knowledgeable, thorough, and transparentAt the end of our session with her, we had learned about: the advantages of Semper Solaris over other solar contractors (for example having all C10, C39, and Clicenses), various types of SunPower solar panels they were using and their pricing info, ongoing promotions and rebates, specific information about our house (e.gamount of electricity power we needed to produce based on the data from previous bills, number of panels that could be installed on each roof as well as solar energy production statistics throughout a year), etcThis meeting was very informative and at the end of it we were certain that we wanted to go with Semper Solaris (Special thanks to Genevieve as she has been the most honest and transparent salesperson we have ever dealt with)We just had to decide about the size and type of the system based on our future electricity need and available budgetAfter a day, we were able to finalize our decisionGenevieve prepared the contract immediately and we signed it electronically on the same day
A few days later I got an introduction call from our project coordinator, Michael CHe was my main point of contact for the remaining part of the processWe had several discussions over call/text to finalize the site plan (with information about the position of solar panels on roofs, location of the monitoring system, etc.)He submitted the finalized site plan to local building department and provided me with the documents required for HOA approvalWhat I liked the most about Michael was that he asked me about the best way of communication from the first day (which was text message for me due to several meetings during the day) which made it very convenient
After receiving the local building department and HOA approvals, I received a call from Mark Kto schedule the installationThe installation team were very professional and did a superb jobThey installed the conduits in the best possible way and with minimum visibility from the streetWe were very lucky that all required approvals came very fast and the whole process from our meeting with Genevieve to receiving permission to operate (PTO) from SDG&E took only ~weeksI'd like to thank Mark Kfor promptly addressing all our requests/questions after the installation
I definitely recommend Semper Solaris to everyone who is looking for a solar systemThey are among the very few companies that have all three C10, C39, and Clicenses; and they use the premium brand SunPowerDon’t hesitate to contact them to schedule your solar consultation appointmentAs I mentioned above, the meeting will be very informative with absolutely no pressure to purchase a system
I didn’t know that it could be so easy, but Caesar L*** answered all of my questions and made it make so much senseI can’t believe I hadn’t done this before! Thank you, Semper Solaris for helping my family and I with something as essential as owning our own personal power-plant saving money while we let the sun do all the work! Ha!
Great companyAll of the work was completed on time Mike W***, was super helpful, throughout the process He explained everything in detail to my husband and I We love how the system looks on our house, and the electrical savings we are enjoying We could not be happier!
It took awhile, but that was due to SDG&EI can't thank the team enoughFrom Genevieve Johnson to John, Dexter, Paul and JoshWe are so happy to finally have given the "Dear John" letter to the electric companySemper Solaris is the only company in San Diego with general contractor, electrical contractor, roofing and solar business licensesHighly recommend!
Over the last few years, I was told by four different solar companies that my roof design would not allow me to receive more than 50% return on my electric useSemper Solaris installed Sun Power panels which will supply 108% of my electrical useSemper did an excellent jobThey were very fast and clean in their installationI want to thank the installation team, my Project coordinator,Veronica, and of course Genevieve Johnson who explained everything in detail and found the right panels to produce my energy
Solar panels continue to go off-line and are not generating electricityI have spoken numerous times to the contractor who make promises and then never follow through on them
The system is still off-line and not generating electricity
Positive
I really enjoyed working with John *** and the crewThey did a really professional job and the neighbors were watchingThey cleaned up everyday and when mistake were made John made sure all my concerns were addressed immediatelyI would recommend this company to anyone for roofing and solarThey are top notch
Everything went well and ahead of schedule
Semper solaris Bakersfield has the absolute worse customer service! my job took about 7mosFailed inspection and my panel had to be moved twicethey lost the plans to my jobI had to turn to youtube to learn how to turn it on because they wouldn't call me back!
SEMPER SOLARIS installed our solar system this monthThis is a quality business with the best panelsThey are quick to deliver and beat everyone else in priceJohn R*** was in charge of our accountA pleasant and efficient young manAlways available to address our concernsHe will be our go to person for good
Great team work from day one to the endThank you Laura Vargas for updating me with all the steps
We were just allowed to initiate our solar system and I am very happy with the experience we had with Semper SolarisTheir installers put up panels in one day and even beat the estimated completion time the foreman had set by minutesWe could have been up and running a month ago except for our city and SCE dragging their feet but Semper Solaris did all they could to get us producingMy customer care contact, Laura V***, was fantastic, responding quickly any time I sent her an email, even late on a Sunday night
Semper Solaris installed my solar a few years back and it was a very pleasant experience The price was great, all American made products and excellent customer service Since then we have had no issues and better yet, no electricity bill!!
Rhami was very professional and knowledgeableDue to a quick escrow, he even provided an estimate within an hourHighly recommend!
Semper Solaris an efficient and professional enterprise installed solar panels electricity producing system in my property on time and on budget
MrJohn R*** , Customers' Relations Officer was very helpful, instrumental throughout the entire process
Thanks
My brother recommended Semper Solaris to my husband and myselfMy brother had already done his homework regarding solar panels and installation; he had received several estimates on installation from several popular solar companies in San Diego CountyMy brother is both very cost and quality conscious; ultimately settling on Semper Solaris for his solar needs at his home, choosing the very best – SunPower solar panelsSenior Sales Representative *** *** assisted my brother from start to finish with his purchase and installation from Semper SolarisWhen my brother shared with us ***’s commitment to providing him with the highest level of customer service and attention; coupled with the fact that my brother had already vetted solar companies in San Diego County for cost and quality productsWe knew there was no other choice for us but to contact *** *** (619) *** at Semper Solaris for solar needs at our home!
We met with *** *** in late September, he spent a lot of time with us to help us understand how solar works and how to choose the right system for our needs*** explained to us the difference between leasing and purchasing a solar system, rebates, etc.; he reviewed our electricity usage for the past year and explained to us the number of panels we would need to cover that usage*** thoroughly explained the entire process: design, SDG&E Renewable Meter Adapter (RMA), installation, any delays we may encounter with SDG&E and the city inspection, etcHe also drew configurations of what the panels would look like on our roof*here was no pressure during our time with ***He just provided to us all the information that we needed in order for us to make our own informed decision on purchasing SunPower solar panelsFrom start to finish, *** was always available to answer questions or address any concerns that we had!
*he Installation Crew was outstanding! *hey were courteous, knowledgeable, professional, hardworking individualsAlthough they estimated it would take one day and part of another to install panels, they finished the job in that first day! *hey were available to answer any questions or concerns that we had during the installation processOur purchase and installation was a very positive experience
Our timeline was: late September our contract was signedOctober – design approved, SDG&E RMA installed, SunPower solar panels installedNovember – City Inspection & SDG&E approvalsEarly December we were up and running!
Delays occurred with City inspection and SDG&E (that was beyond the control of Semper Solaris) however their great coordination with both agencies, ensuring all paperwork was properly completed and in order went well! Before we were up and running, a gentleman from Semper Solaris came out to ensure our monitoring device was operationalHe did a test run of the system and explained in detail all of the components
We would definitely recommend Semper Solaris and *** *** to others interested in going solar who want sales honesty and transparency; a quality product, efficient installation and reasonable pricing! Semper Solaris exceeded all of our expectations
Oh, and by the way, did I mention Semper Solaris also offers discounts for military, police and firefighters? *ell them happy customers – *** & *** *referred you!
Semper Solaris fully exceeded our expectations with quality of service and installationAll of the employees during our project were knowledgeable, friendly and accessibleIt should be noted that a lot of the communication is done via email, so it was helpful to have email available via our connected devicesOverall, excellent job and we are very satisfied customers
We had a great experience with Rhami *** and Semper Solaris We did a lot of research and asking around prior to choosing a companyAt Semper Solaris, all the panels are made in America, it is a veteran owned company and aesthetically the Sunpower panels looked the best on the roof of our Tuscan style home in PowayWe have one number to call if/when any issues arise over the course of the warranty Rhami was able to walk us through each step of the process The guys doing the install were professional, clean and respectful of our homeFollowing the install, we didn't like how several of the panels were placed and Rhami made it right by having the guys come back out and correct those panels They did what they said they were going to do and we are happy customers! This company earned our business and we have already recommended them to several of our friends - definitely give Rhami a call!
Purchasing Solar was a huge decision that comes with a huge price tag From the very beginning, Semper Solaris was right there with honest quotes and impeccable customer service Nicole L*** went above and beyond for us getting the whole process started and stayed right there with us throughout the entire process, coordinating and explaining everything from in-depth product information to required permits and inspections We could not be more pleased with the product, professionalism of the staff and ongoing customer service Thank you Semper Solaris I would highly recommend Semper Solaris to anybody considering installing Solar on their residenceMitch F
Fast, efficient, and knowledgeable teamThe experience was great and all the stages of the project were completed on time Michael *** was very responsive to all my questions and concerns during the installation process
I heard about Semper Solaris from my neighborsThey gave my contact info to Semper Solaris through their referral programI received a call from Semper Solaris to schedule an appointmentOur salesperson was GenevieveShe was very friendly, knowledgeable, thorough, and transparentAt the end of our session with her, we had learned about: the advantages of Semper Solaris over other solar contractors (for example having all C10, C39, and Clicenses), various types of SunPower solar panels they were using and their pricing info, ongoing promotions and rebates, specific information about our house (e.gamount of electricity power we needed to produce based on the data from previous bills, number of panels that could be installed on each roof as well as solar energy production statistics throughout a year), etcThis meeting was very informative and at the end of it we were certain that we wanted to go with Semper Solaris (Special thanks to Genevieve as she has been the most honest and transparent salesperson we have ever dealt with)We just had to decide about the size and type of the system based on our future electricity need and available budgetAfter a day, we were able to finalize our decisionGenevieve prepared the contract immediately and we signed it electronically on the same day
A few days later I got an introduction call from our project coordinator, Michael CHe was my main point of contact for the remaining part of the processWe had several discussions over call/text to finalize the site plan (with information about the position of solar panels on roofs, location of the monitoring system, etc.)He submitted the finalized site plan to local building department and provided me with the documents required for HOA approvalWhat I liked the most about Michael was that he asked me about the best way of communication from the first day (which was text message for me due to several meetings during the day) which made it very convenient
After receiving the local building department and HOA approvals, I received a call from Mark Kto schedule the installationThe installation team were very professional and did a superb jobThey installed the conduits in the best possible way and with minimum visibility from the streetWe were very lucky that all required approvals came very fast and the whole process from our meeting with Genevieve to receiving permission to operate (PTO) from SDG&E took only ~weeksI'd like to thank Mark Kfor promptly addressing all our requests/questions after the installation
I definitely recommend Semper Solaris to everyone who is looking for a solar systemThey are among the very few companies that have all three C10, C39, and Clicenses; and they use the premium brand SunPowerDon’t hesitate to contact them to schedule your solar consultation appointmentAs I mentioned above, the meeting will be very informative with absolutely no pressure to purchase a system
I didn’t know that it could be so easy, but Caesar L*** answered all of my questions and made it make so much senseI can’t believe I hadn’t done this before! Thank you, Semper Solaris for helping my family and I with something as essential as owning our own personal power-plant saving money while we let the sun do all the work! Ha!
Great companyAll of the work was completed on time Mike W***, was super helpful, throughout the process He explained everything in detail to my husband and I We love how the system looks on our house, and the electrical savings we are enjoying We could not be happier!
It took awhile, but that was due to SDG&EI can't thank the team enoughFrom Genevieve Johnson to John, Dexter, Paul and JoshWe are so happy to finally have given the "Dear John" letter to the electric companySemper Solaris is the only company in San Diego with general contractor, electrical contractor, roofing and solar business licensesHighly recommend!
Over the last few years, I was told by four different solar companies that my roof design would not allow me to receive more than 50% return on my electric useSemper Solaris installed Sun Power panels which will supply 108% of my electrical useSemper did an excellent jobThey were very fast and clean in their installationI want to thank the installation team, my Project coordinator,Veronica, and of course Genevieve Johnson who explained everything in detail and found the right panels to produce my energy