Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me.
Regards,
*** ***
PLEASE SEE OUR RESPONSE
ATTACHED June 27, Revdex.com of Central Indiana N Delaware Street #Indianapolis, IN 46204-ID *** Please accept this letter as sufficient response to an inquiry I received regarding *** *** on June 23, We at Phoenix Financial Services LLC strive to deliver professional and friendly service to all consumersFurthermore, we respect the laws and the state and federal agencies that oversee complianceI appreciate this issue being brought to my attentionPhoenix Financial Services LLC is a third party collection agencyUpon review of your inquiry, I determined that the following concern was raised: ? The consumer states they are not responsible for this debtI personally conducted an internal investigation, which consisted of the following: ? I reviewed this file as well as all notes that are associated with the fileUpon conclusion of my internal investigation, I determined the following: ? Our initial letter which contained all required disclosures and validation was sent to the consumer on 5/3/It was mailed to the consumer’s verified address? I have ordered a verification of debt for this account from the creditorIt will be mailed to the consumer once it is received? If the consumer would like to submit proof to support their claims, it can be sent to [email protected] hope that this sufficiently addresses your concerns; however, I encourage you to contact me at je***@phoenixfinancialsvcs.com if I can be of further assistanceFederal law requires me to inform you that this communication is from a debt collectorSincerely, Justin E***, CompliancePO Box 361450; Indianapolis, IN | 855-342-
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this response/resolution is satisfactory to me provididing that it is removed from Equifax , last reported date as of March 2017, several statements rgarding reply are incorrect, nothing was ever reported until I sent Cease and Desist letter, letter I sent has been uploaded for your your viewing, you can say what you want , I know what happen, If I find this has not been removed I will pursue other legal actions, thank you for your cooperation
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me as long as the collection stays off all of my major credit bureausI don't want to take ownership of the mistake their business partner made.
Regards,
*** ***
I apologize, the rejection reason is not clear for me to answer it. We never did receive the documentation referenced; however, this account was closed in our system yesterday and a confirmation letter sent to the consumer. Kimberly ***Phoenix Financial Services LLC
Though we are not obligated by law to do so, we will submit a request for credit deletion. We are doing this in order to provide a better consumer experience, and consider this matter closed
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I am not satisfied because the date of the response is past the day noticeI don't want the verification now I wanted it back when I requested it
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this response/resolution is satisfactory to me.
Regards,
*** ***
The initial response to this matter was not more than thirty days from the original complaint The verification has to be sent to our company from the creditor We are unable to send it to the consumer until we have it in hand Consumer's rejection is based on a time frame that was not caused by our company We have done all we can to meet the consumer's request and consider this matter closed
PLEASE SEE OUR RESPONSE
ATTACHEDSeptember 20, Revdex.com of Central Indiana N Delaware Street #Indianapolis, IN 46204-ID *** Please accept this letter as sufficient response to an inquiry I received regarding *** *** on September 14, We at Phoenix Financial Services LLC strive to deliver professional and friendly service to all consumersFurthermore, we respect the laws and the state and federal agencies that oversee complianceI appreciate this issue being brought to my attentionPhoenix Financial Services LLC is a third party collection agencyUpon review of your inquiry, I determined that the following concern was raised: ? Consumer states this debt is not owedI personally conducted an internal investigation, which consisted of the following: ? I reviewed this file as well as all notes that are associated with the fileUpon conclusion of my internal investigation, I determined the following: ? I have requested a verification of debt from the creditorIt will be sent to the consumer’s verified address once it is received? If the consumer would like to submit documentation supporting this debt not being owed, it can be sent to [email protected] hope that this sufficiently addresses your concerns; however, I encourage you to contact me at je***@phoenixfinancialsvcs.com if I can be of further assistanceFederal law requires me to inform you that this communication is from a debt collectorSincerely, Justin E***, CompliancePO Box 361450; Indianapolis, IN | 855-342-
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me.
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I have not received any letter pertaining to this account
Regards,
*** ***
Please see our response
attachedJuly 27, Revdex.com of Central Indiana N Delaware Street #Indianapolis, IN 46204-ID *** Please accept this letter as sufficient response to an inquiry I received regarding *** *** on July 23, We at Phoenix Financial Services LLC strive to deliver professional and friendly service to all consumersFurthermore, we respect the laws and the state and federal agencies that oversee complianceI appreciate this issue being brought to my attentionPhoenix Financial Services LLC is a third party collection agencyUpon review of your inquiry, I determined that the following concern was raised: ? The consumer states they are not responsible or liable for this debtI personally conducted an internal investigation, which consisted of the following: ? I reviewed this file as well as all notes that are associated with the fileUpon conclusion of my internal investigation, I determined the following: ? I have requested a verification of debt from the creditorIt will be mailed to the consumer’s verified address once it is received? If the consumer would like to submit documentation giving a reason that they are not responsible for this debt, it can be sent to [email protected] hope that this sufficiently addresses your concerns; however, I encourage you to contact me at je***@phoenixfinancialsvcs.com if I can be of further assistanceFederal law requires me to inform you that this communication is from a debt collectorSincerely, Justin E***, CompliancePO Box 361450; Indianapolis, IN | 855-342-
As indicated in our response, we have requested verification from the creditor A verification is what we are required to submit As we are a third party collection agency we must request this information from the creditor Once it is received we will provide it to the consumer through the mail We have addressed the consumer's complaint and are working to provide them with the information we are required to provide We consider this matter closed and request that the complaint be closed as well
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below
This response is completely baffling It seems to imply we spoke and we did not We received no letter from them at any timeThe communications I had were with the alleged party they represent who indicated they have no record of me This is clearly another scam and their "response" is a non response with a bunch of words strung together that are meaningless There is no solution here and my lawsuit will commence next week if this is not resolved
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me.
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this response/resolution is satisfactory to me.
Regards,
*** ***
Thank you for your inquiry. The letter did specify the client ordered the closure.I have confirmed with the client they will not be re-placing the account for collections.Kimberly E***Phoenix Financial Services LLC
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below
No verification was mailed to me on August I have never received verification of this debt from the original creditor I would like to see proof that it was mailed to my correct address on August however, that is not the issue The issue is that the original bill was never sent to me at my correct address, the original debtor never made any effort to send the bill to me at my correct address and it is too late for me to file a claim with my insurance company (Please see my original complaint.) I have never seen the original bill in this matter Where is the proof? I am sure that the Revdex.com can now see what I have been dealing with This company repeatedly says that they are complying but they do not
Regards,
*** *** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Good evening, This is not okayThis company is attempting to collect on a debt that is with another agency; this tactic is illegalThe company has stated they are requesting verification from the company that placed the file with themWould you not consider doing this before placing information or duplicate information on a person's credit reportI understand you only work for the company doing thisHowever, you must wonder how you might feel if this were in fact happening to you As you give me, the consumer days I in turn give you days before I research filing a complaint with the Federal Trade Commission.Enjoy your evening and have a happy and safe Thanksgiving.
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me.
Regards,
*** ***
PLEASE SEE OUR RESPONSE
ATTACHED June 27, Revdex.com of Central Indiana N Delaware Street #Indianapolis, IN 46204-ID *** Please accept this letter as sufficient response to an inquiry I received regarding *** *** on June 23, We at Phoenix Financial Services LLC strive to deliver professional and friendly service to all consumersFurthermore, we respect the laws and the state and federal agencies that oversee complianceI appreciate this issue being brought to my attentionPhoenix Financial Services LLC is a third party collection agencyUpon review of your inquiry, I determined that the following concern was raised: ? The consumer states they are not responsible for this debtI personally conducted an internal investigation, which consisted of the following: ? I reviewed this file as well as all notes that are associated with the fileUpon conclusion of my internal investigation, I determined the following: ? Our initial letter which contained all required disclosures and validation was sent to the consumer on 5/3/It was mailed to the consumer’s verified address? I have ordered a verification of debt for this account from the creditorIt will be mailed to the consumer once it is received? If the consumer would like to submit proof to support their claims, it can be sent to [email protected] hope that this sufficiently addresses your concerns; however, I encourage you to contact me at je***@phoenixfinancialsvcs.com if I can be of further assistanceFederal law requires me to inform you that this communication is from a debt collectorSincerely, Justin E***, CompliancePO Box 361450; Indianapolis, IN | 855-342-
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this response/resolution is satisfactory to me provididing that it is removed from Equifax , last reported date as of March 2017, several statements rgarding reply are incorrect, nothing was ever reported until I sent Cease and Desist letter, letter I sent has been uploaded for your your viewing, you can say what you want , I know what happen, If I find this has not been removed I will pursue other legal actions, thank you for your cooperation
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me as long as the collection stays off all of my major credit bureausI don't want to take ownership of the mistake their business partner made.
Regards,
*** ***
I apologize, the rejection reason is not clear for me to answer it. We never did receive the documentation referenced; however, this account was closed in our system yesterday and a confirmation letter sent to the consumer. Kimberly ***Phoenix Financial Services LLC
Though we are not obligated by law to do so, we will submit a request for credit deletion. We are doing this in order to provide a better consumer experience, and consider this matter closed
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I am not satisfied because the date of the response is past the day noticeI don't want the verification now I wanted it back when I requested it
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this response/resolution is satisfactory to me.
Regards,
*** ***
The initial response to this matter was not more than thirty days from the original complaint The verification has to be sent to our company from the creditor We are unable to send it to the consumer until we have it in hand Consumer's rejection is based on a time frame that was not caused by our company We have done all we can to meet the consumer's request and consider this matter closed
PLEASE SEE OUR RESPONSE
ATTACHEDSeptember 20, Revdex.com of Central Indiana N Delaware Street #Indianapolis, IN 46204-ID *** Please accept this letter as sufficient response to an inquiry I received regarding *** *** on September 14, We at Phoenix Financial Services LLC strive to deliver professional and friendly service to all consumersFurthermore, we respect the laws and the state and federal agencies that oversee complianceI appreciate this issue being brought to my attentionPhoenix Financial Services LLC is a third party collection agencyUpon review of your inquiry, I determined that the following concern was raised: ? Consumer states this debt is not owedI personally conducted an internal investigation, which consisted of the following: ? I reviewed this file as well as all notes that are associated with the fileUpon conclusion of my internal investigation, I determined the following: ? I have requested a verification of debt from the creditorIt will be sent to the consumer’s verified address once it is received? If the consumer would like to submit documentation supporting this debt not being owed, it can be sent to [email protected] hope that this sufficiently addresses your concerns; however, I encourage you to contact me at je***@phoenixfinancialsvcs.com if I can be of further assistanceFederal law requires me to inform you that this communication is from a debt collectorSincerely, Justin E***, CompliancePO Box 361450; Indianapolis, IN | 855-342-
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me.
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I have not received any letter pertaining to this account
Regards,
*** ***
Please see our response
attachedJuly 27, Revdex.com of Central Indiana N Delaware Street #Indianapolis, IN 46204-ID *** Please accept this letter as sufficient response to an inquiry I received regarding *** *** on July 23, We at Phoenix Financial Services LLC strive to deliver professional and friendly service to all consumersFurthermore, we respect the laws and the state and federal agencies that oversee complianceI appreciate this issue being brought to my attentionPhoenix Financial Services LLC is a third party collection agencyUpon review of your inquiry, I determined that the following concern was raised: ? The consumer states they are not responsible or liable for this debtI personally conducted an internal investigation, which consisted of the following: ? I reviewed this file as well as all notes that are associated with the fileUpon conclusion of my internal investigation, I determined the following: ? I have requested a verification of debt from the creditorIt will be mailed to the consumer’s verified address once it is received? If the consumer would like to submit documentation giving a reason that they are not responsible for this debt, it can be sent to [email protected] hope that this sufficiently addresses your concerns; however, I encourage you to contact me at je***@phoenixfinancialsvcs.com if I can be of further assistanceFederal law requires me to inform you that this communication is from a debt collectorSincerely, Justin E***, CompliancePO Box 361450; Indianapolis, IN | 855-342-
As indicated in our response, we have requested verification from the creditor A verification is what we are required to submit As we are a third party collection agency we must request this information from the creditor Once it is received we will provide it to the consumer through the mail We have addressed the consumer's complaint and are working to provide them with the information we are required to provide We consider this matter closed and request that the complaint be closed as well
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below
This response is completely baffling It seems to imply we spoke and we did not We received no letter from them at any timeThe communications I had were with the alleged party they represent who indicated they have no record of me This is clearly another scam and their "response" is a non response with a bunch of words strung together that are meaningless There is no solution here and my lawsuit will commence next week if this is not resolved
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me.
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this response/resolution is satisfactory to me.
Regards,
*** ***
Thank you for your inquiry. The letter did specify the client ordered the closure.I have confirmed with the client they will not be re-placing the account for collections.Kimberly E***Phoenix Financial Services LLC
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below
No verification was mailed to me on August I have never received verification of this debt from the original creditor I would like to see proof that it was mailed to my correct address on August however, that is not the issue The issue is that the original bill was never sent to me at my correct address, the original debtor never made any effort to send the bill to me at my correct address and it is too late for me to file a claim with my insurance company (Please see my original complaint.) I have never seen the original bill in this matter Where is the proof? I am sure that the Revdex.com can now see what I have been dealing with This company repeatedly says that they are complying but they do not
Regards,
*** *** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Good evening, This is not okayThis company is attempting to collect on a debt that is with another agency; this tactic is illegalThe company has stated they are requesting verification from the company that placed the file with themWould you not consider doing this before placing information or duplicate information on a person's credit reportI understand you only work for the company doing thisHowever, you must wonder how you might feel if this were in fact happening to you As you give me, the consumer days I in turn give you days before I research filing a complaint with the Federal Trade Commission.Enjoy your evening and have a happy and safe Thanksgiving.
Regards,
*** ***