Sharks Success Marketing Enterprises, Inc.

P.O. Box 8885Wilmington, DE 19899-8885   September 25, 2015   [redacted]
[redacted]
[redacted]  RE:          Barclaycard Vis...

account ending in 8692 [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. Our office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday. Sincerely,

P.O. Box 8885Wilmington, DE 19899-8885November 25, 2015[redacted]
[redacted]
[redacted]RE:          Barclaycard Rewards MasterCard account ending 5388[redacted]...

[redacted]Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond. We completed our investigation and sent you a detailed summary of any actions we may have taken. Please allow 7-10 days for delivery by mail. If you do not receive the summary, or have additional questions, please contact our office at [redacted] My office hours are Monday through Friday, 8:00 a.m. to 8:00 p.m. ET. Sincerely, [redacted]
[redacted]
[redacted]         [redacted]

P.O. Box 8885
Wilmington, DE  19899-8885
 
 
 
March 11, 2014
 
 
 
[redacted]
[redacted]
[redacted]
 
 
Re:   Upromise MasterCard...

Account ending in 2869
 
[redacted]
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. Under separate cover, we sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
 
If you do not received the detailed response or have additional questions, please contact our office at [redacted] My office hours are normally 8:00 a.m. to 5:00 p.m. ET Monday through Friday.

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
November 22, 2016
 
 
*
[redacted]
[redacted]
[redacted]
 
 
RE:          Diamond Resorts MasterCard account ending 4172
 
[redacted]
 
Thank you for your additional inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond.
 
We completed the investigation of your additional inquiry and mailed you a detailed summary of any actions we may have taken. Please allow 7-10 days for delivery by mail.
 
Providing an exceptional experience is our goal and we regret if our previous response did not meet your needs. If you do not receive the summary, or have additional questions, please contact our office at [redacted]. My office hours are Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.
 
Sincerely,
[redacted] [redacted]
[redacted]
*
*
[redacted]         [redacted]

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
June 6, 2014
 
 
 
[redacted]
 
 
RE:      ...

Williams-Sonoma Visa account ending 9268
 
[redacted]
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
 
If you do not receive the detailed response or have additional questions, please contact our office at [redacted] My office hours are 8:00 a.m. to 5:00 p.m. ET Monday through Friday.

P. O. Box 8885Wilmington, DE 19899-8885   June 8, 2015   [redacted]           
[redacted]
[redacted]...

[redacted]  RE:         Application for Visa Black Card ID 41789617 [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted]5. My office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.  Sincerely, [redacted]
[redacted]
 
 
[redacted]         [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I will wait 7-10 days for mail to appear before any possible resolution of this complaint. 
Regards,

The short term resolution is a zero balance letter sent by fax/scanned email and US mail. This is preventing me from securing housing and will have long term negative effects for me and my family.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,

P.O. Box 8885Wilmington, DE 19899-8885October 21, 2015[redacted]RE:          Barclaycard Rewards MasterCard account ending in 8292[redacted]...

Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond. We completed our investigation and sent you a detailed summary of any actions we may have taken. Please allow 7-10 days for delivery by mail. If you do not receive the summary, or have additional questions, please contact our office at [redacted] My office hours are Monday through Friday, 8:00 a.m. to 8:00 p.m. ET. Sincerely, [redacted]         [redacted]

P.O. Box 8885Wilmington, DE 19899-8885   April 27, 2015   [redacted]  RE:       L.L. Bean Visa account ending...

3512 
[redacted]   Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted] My office hours are 8:00 a.m. to 8:00 p.m. ET, Monday through Friday.  Sincerely,
[redacted]
 
 
[redacted]       [redacted]

P.O. Box 8885Wilmington, DE 19899-8885   March 20, 2015   [redacted]  RE:       Barclaycard Financing Visa Card...

account ending 9070 
[redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8 a.m. to 8 p.m. ET Monday through Friday.  Sincerely,

I've had a credit card account with Barclays for over two years now and the experience has been excellent. In the beginning the increased my credit limit multiple times until it was my highest limit among my cards. I've subsequently opened an additional credit card account with them and have experienced the same great customer service and generous credit line. Their website and it's ease of operation has only added to my overall great experience. I look forward to doing business with them further in the future!!!

Tell us why here...P.O. Box 8885Wilmington, DE 19899-8885   January 22, 2015   [redacted]
[redacted]
[redacted]      RE:     Barclaycard  account ending in...

8697           [redacted]  Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our [redacted]. My office hours are 8 a.m. to 5 p.m. PT Monday through Friday.  Sincerely,

P.O. Box 8885Wilmington, DE 19899-8885   July 29, 2015   [redacted]
[redacted]
[redacted]  RE:          Barclaycard Rewards MasterCard...

account ending in 9527                [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.  Sincerely,    [redacted]
[redacted]
 
 
[redacted]         [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.While the person I spoke to was professional and polite, she was not able to solve my issue. I asked for [redacted] to be whitelisted so that I won't need to verify transactions again, as this is a major inconvenience. I was told that this was not possible. There is no excuse for Barclay not to whitelist this merchant and remove this inconvenience. This is a recurring charge and is not new, so nothing about it should trigger a fraud alert. Since Barclay refuses to whitelist this merchant, I request for this complaint to become a permanent part of Barclaycard's Revdex.com profile to warn others of the types of inconveniences that future customers could face if doing business with them.
Regards,

P.O. Box 8885
Wilmington, DE 19899-8885
style='FONT-SIZE: 10.5pt; FONT-FAMILY: "Barclays Sans"'> 
 
 
September 27, 2016
 
 
 
[redacted]
    
 
RE:          Barclaycard Rewards MasterCard account ending 7277
          
[redacted]
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond.
 
We completed our investigation and sent you a detailed summary of any actions we may have taken. Please allow 7-10 days for delivery by mail.
 
If you do not receive the summary, or have additional questions, please contact our office at [redacted] My office hours are Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.
 
Sincerely,
 
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.

P.O. Box 8885Wilmington, DE 19899-8885   June 15, 2015   [redacted]               
[redacted]...

[redacted]      RE:     Juniper MasterCard account ending 6869 for Kenneth Combs           [redacted]   Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. My office hours are 8:00 a.m. to 5:00 p.m. ET Monday through Friday.  Sincerely,

So far the worst card experience all around EVER. When applying for the card, the system would not allow the P.O. box for an address but did not allow me to mark a different mailing address. Called immediately and asked that the mailing address be updated. The rep marked the account as though the card had been lost or stolen and sent me a new card to the PO box but did not receive the terms and conditions. had to call rep again and request that. They did not update the address for the contact and gave me such a hard time in order just to speak to me. After all was said and done, I got the terms and conditions mailed to the PO box. Then when I activated the card through the website there was a horrible experience with it. Sent in a customer review/complaint regarding the trouble with the website with still no response. When setting up my payment, I got confirmations twice later to find out that my account wasn't located and the payments were not received yet no email stating that. Had I not went on there again today to make another payment, I wouldn't have seen the issue. Plus payments do not post the same day but take on average 3 days to post. This is not the service or difficulty I wanted or expected. I want to just pay off the balance and close this account because I would rather have a bad ding on my credit for closing the account then have to deal with this company ever again in the future. Not worth the hassle and aggravation involved.