Sharks Success Marketing Enterprises, Inc.

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
June 27, 2014
 
 
 
[redacted]
 
 
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RE:         Bluegreen Rewards MasterCard account ending 8745
 
[redacted]
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
 
If you do not receive the detailed response or have additional questions, please contact our office at [redacted]  My office hours are 8:00 a.m. to 5:00 p.m. ET Monday through Friday.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

 
Problem:
I have a new inquiry in my Transunion Credit Report from you bank, I never authorize that and I have a Fraud alert in my credit. And I never live into US. Inquiry Date: 06/08/2016 from: BRCLYSBANKDE.
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Desired Resolution / Outcome
Desired Resolution:
Correction to a credit report
select
Desired Outcome:
I need erase that Inquiry from my credit report as soon if possible.

P.O. Box 8885
Wilmington, DE 19899-8885
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November 21, 2016
 
 
 
[redacted]
[redacted]    
 
 
RE:     Barclaycard Arrival MasterCard ending in 9104
          
[redacted] 
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond.
 
We completed our investigation and sent you a detailed summary of any actions we may have taken. Please allow 7-10 days for delivery by mail.
 
If you do not receive the summary, or have additional questions, please contact our office at [redacted], or call me directly at [redacted] My office hours are Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.
 
Sincerely,
 
[redacted]
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[redacted]         [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I will wait 7-10 days for mail to appear before any possible resolution of this complaint. 
Regards,

P.O. Box 8885Wilmington, DE 19899-8885   June 15, 2015   [redacted]               
[redacted]...

[redacted]      RE:     Juniper MasterCard account ending 6869 for Kenneth Combs           [redacted]   Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. My office hours are 8:00 a.m. to 5:00 p.m. ET Monday through Friday.  Sincerely,

P.O. Box 8885Wilmington, DE 19899-8885   March 20, 2015   [redacted]  RE:       Barclaycard Financing Visa Card...

account ending 9070 
[redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8 a.m. to 8 p.m. ET Monday through Friday.  Sincerely,

P.O. Box 8885
Wilmington, DE 19899-8885
style='FONT-SIZE: 10.5pt; FONT-FAMILY: "Barclays Sans"'> 
 
 
September 27, 2016
 
 
 
[redacted]
    
 
RE:          Barclaycard Rewards MasterCard account ending 7277
          
[redacted]
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond.
 
We completed our investigation and sent you a detailed summary of any actions we may have taken. Please allow 7-10 days for delivery by mail.
 
If you do not receive the summary, or have additional questions, please contact our office at [redacted] My office hours are Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.
 
Sincerely,
 
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

Problem:
I have filed a credit card as fraud. I did not apply for this account they are claiming I have. I filed it as fraud several times.. I did not open the account. I never even seen this card they are claiming I have. Bc a family member used my identiy they claim its a civil matter. theres nothing civil. its called identity theft. I also provided a police report. this is not fair that my credit gets ruined because someone else.. I need someone to do something. I will take this further if I need to.
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Desired Resolution / Outcome
Desired Resolution:
Other (requires explanation)
select
Desired Outcome:
I need this account removed from my credit. ITs hitting it with late payments, and a high card balanace.. I need it removed if you want the money go after the mn that opended the account not me. ITS COMMON SENSE. DO YOU HAVE ANY

So far the worst card experience all around EVER. When applying for the card, the system would not allow the P.O. box for an address but did not allow me to mark a different mailing address. Called immediately and asked that the mailing address be updated. The rep marked the account as though the card had been lost or stolen and sent me a new card to the PO box but did not receive the terms and conditions. had to call rep again and request that. They did not update the address for the contact and gave me such a hard time in order just to speak to me. After all was said and done, I got the terms and conditions mailed to the PO box. Then when I activated the card through the website there was a horrible experience with it. Sent in a customer review/complaint regarding the trouble with the website with still no response. When setting up my payment, I got confirmations twice later to find out that my account wasn't located and the payments were not received yet no email stating that. Had I not went on there again today to make another payment, I wouldn't have seen the issue. Plus payments do not post the same day but take on average 3 days to post. This is not the service or difficulty I wanted or expected. I want to just pay off the balance and close this account because I would rather have a bad ding on my credit for closing the account then have to deal with this company ever again in the future. Not worth the hassle and aggravation involved.

The short term resolution is a zero balance letter sent by fax/scanned email and US mail. This is preventing me from securing housing and will have long term negative effects for me and my family.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.

P.O. Box 8885Wilmington, DE 19899-8885   April 27, 2015   [redacted]  RE:       L.L. Bean Visa account ending...

3512 
[redacted]   Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted] My office hours are 8:00 a.m. to 8:00 p.m. ET, Monday through Friday.  Sincerely,
[redacted]
 
 
[redacted]       [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,

P. O. Box 8885Wilmington, DE 19899-8885   June 8, 2015   [redacted]           
[redacted]
[redacted]...

[redacted]  RE:         Application for Visa Black Card ID 41789617 [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted]5. My office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.  Sincerely, [redacted]
[redacted]
 
 
[redacted]         [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.While the person I spoke to was professional and polite, she was not able to solve my issue. I asked for [redacted] to be whitelisted so that I won't need to verify transactions again, as this is a major inconvenience. I was told that this was not possible. There is no excuse for Barclay not to whitelist this merchant and remove this inconvenience. This is a recurring charge and is not new, so nothing about it should trigger a fraud alert. Since Barclay refuses to whitelist this merchant, I request for this complaint to become a permanent part of Barclaycard's Revdex.com profile to warn others of the types of inconveniences that future customers could face if doing business with them.
Regards,

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
June 6, 2014
 
 
 
[redacted]
 
 
RE:      ...

Williams-Sonoma Visa account ending 9268
 
[redacted]
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
 
If you do not receive the detailed response or have additional questions, please contact our office at [redacted] My office hours are 8:00 a.m. to 5:00 p.m. ET Monday through Friday.

I've had a credit card account with Barclays for over two years now and the experience has been excellent. In the beginning the increased my credit limit multiple times until it was my highest limit among my cards. I've subsequently opened an additional credit card account with them and have experienced the same great customer service and generous credit line. Their website and it's ease of operation has only added to my overall great experience. I look forward to doing business with them further in the future!!!

Tell us why here...P.O. Box 8885Wilmington, DE 19899-8885   January 22, 2015   [redacted]
[redacted]
[redacted]      RE:     Barclaycard  account ending in...

8697           [redacted]  Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our [redacted]. My office hours are 8 a.m. to 5 p.m. PT Monday through Friday.  Sincerely,

P.O. Box 8885Wilmington, DE 19899-8885   May 13, 2015    [redacted]
[redacted]
[redacted]   RE:       Barclaycard Rewards MasterCard account...

ending 2744 [redacted]   Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8:00 a.m. to 8:00 p.m. ET, Monday through Friday.  Sincerely,[redacted]
 
 
[redacted]       [redacted]

P.O. Box 8885Wilmington, DE 19899-8885October 21, 2015[redacted]RE:          Barclaycard Rewards MasterCard account ending in 8292[redacted]...

Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond. We completed our investigation and sent you a detailed summary of any actions we may have taken. Please allow 7-10 days for delivery by mail. If you do not receive the summary, or have additional questions, please contact our office at [redacted] My office hours are Monday through Friday, 8:00 a.m. to 8:00 p.m. ET. Sincerely, [redacted]         [redacted]