Sharks Success Marketing Enterprises, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I received correspondence from Barclays and it wasn't at all what was discussed through here.  I have unauthorized charges on my account that I gave to Barclays over 4 months ago.  They sent me an old credit card statement in the mail.  I'm guessing this is a poor attempt to buy time but if I don't hear something related to my actual complaint,  I will move forward with legal action.

P.O. Box 8885Wilmington, DE 19899-8885   November 26, 2014    [redacted]
[redacted]
[redacted]  RE:       Barclaycard Financing Visa account ending...

8998 [redacted]   Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8:00 a.m. to 5:00 p.m. ET, Monday through Friday.  Sincerely,

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
May 12, 2014
 
 
 
[redacted]
    
 
RE:     Barclaycard Rewards MasterCard account ending in 2191
          
[redacted] 
 
Thank you for your additional inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was again forwarded to the Office of President to investigate and respond.
 
Providing an exceptional experience is our goal and we regret if our previous response did not meet your needs. We have conducted an investigation of your additional inquiry. We have mailed you a detailed response of the research and any actions we may have taken. Please allow 7-10 days for that response to be received.
 
We apologize for any inconvenience this matter may have caused. If you do not receive the detailed response or have additional questions, please contact our office at [redacted] My office hours are 10:00 a.m. to 7:00 p.m. ET Monday through Friday.

P.O. Box 8885Wilmington, DE 19899-8885   May 14, 2015   [redacted]  RE:         Barclaycard Visa with...

Apple Rewards account ending 0612  [redacted]  Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. Our office hours are 8 a.m. to 8 p.m. ET Monday through Friday.  Sincerely,[redacted]
 
 
[redacted]         [redacted]

P.O. Box 8885
Wilmington, DE 19899-8885
0in 0pt"> 
 
 
December 8, 2016
 
 
 
[redacted]
    
 
RE:     Barclaycard CashForward account ending in 3844
          
[redacted]
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond.
 
We completed our investigation and sent you a detailed summary of any actions we may have taken. Please allow 7-10 days for delivery by mail.
 
If you do not receive the summary, or have additional questions, please contact our office at [redacted]. My office hours are Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.
 
Sincerely,
 
[redacted]
*
*
[redacted]         [redacted]

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
May 30, 2014
 
 
 
[redacted]
    
 
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RE:     Barclaycard Financing Visa account ending in 8135
          
[redacted]  
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
 
If you do not receive the detailed response or have additional questions, please contact our office at [redacted] My office hours are 10:00 a.m. to 7:00 p.m. ET Monday through Friday.

P.O. Box 8885Wilmington, DE 19899-8885   January 13, 2015   [redacted]
[redacted]
[redacted]  RE:       RCI Elite Rewards MasterCard account...

ending 7559 [redacted]   Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8:00 a.m. to 8:00 p.m. ET, Monday through Friday.  Sincerely,

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
November 20, 2014
 
 
 
[redacted]
 
 
/>
RE:         Barclaycard Financing Visa account ending 3319
               
[redacted]
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
 
If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. Our office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.
 
Sincerely,

P.O. Box 8885Wilmington, DE 19899-8885   February 3, 2015   [redacted]
[redacted]
[redacted]  RE:       US Airways MasterCard account ending in...

7914 [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted] My office hours are 8 a.m. to 5 p.m. PT Monday through Friday.  Sincerely,[redacted]
[redacted]

Tell us why here...P.O. Box 8885Wilmington, DE 19899-8885   February 18, 2015   [redacted]
[redacted]
[redacted]  RE:         US Airways MasterCard account ending in 7914 [redacted] Thank you for your additional inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was again forwarded to the Office of President to investigate and respond.  Providing an exceptional experience is our goal and we regret if our previous response did not meet your needs. We have conducted an investigation of your additional inquiry. We have mailed you a detailed response of the research and any actions we may have taken. Please allow 7-10 days for that response to be received. If you do not receive the detailed response or have additional questions, please contact our office at [redacted] My office hours are 8 a.m. to 5 p.m. PT Monday through Friday.  Sincerely,

P.O. Box 8885Wilmington, DE 19899-8885   May 7, 2015   [redacted]  RE:          Barclaycard Financing Visa account ending...

0180 for Veronica Wolf [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8 a.m. to 8 p.m. ET Monday through Friday.  Sincerely,

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
May 15, 2014
 
 
 
[redacted]
 
 
RE:      ...

Hawaiian Airlines MasterCard account ending 7255
           
[redacted]
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
 
If you do not receive the detailed response or have additional questions, please contact our office at [redacted] My office hours are 8:00 a.m. to 5:00 p.m. ET Monday through Friday.

P.O. Box 8885Wilmington, DE 19899-8885December 4, 2015[redacted]RE:     Barclaycard Visa with Apple Rewards account ending in 7199[redacted] ...

Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond. We completed our investigation and sent you a detailed summary of any actions we may have taken. Please allow 7-10 days for delivery by mail. If you do not receive the summary, or have additional questions, please contact our office at [redacted] My office hours are Monday through Friday, 8:00 a.m. to 8:00 p.m. ET. Sincerely,[redacted]
[redacted]         [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
The representative from Barclays Bank had done a very good job in resolving my issue and prevent similar problems to be arising again.

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
October 20, 2014
 
 
 
[redacted]
[redacted]
[redacted]
 
 
RE:  Barclaycard Rewards MasterCard...

account ending 2811
 
[redacted]
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
 
If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. Our office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.

P.O. Box 8885Wilmington, DE 19899-8885November 30, 2015[redacted]
[redacted]
[redacted]RE:     Barclaycard Financing Visa account ending in 6728[redacted]  Thank you...

for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond. We completed our investigation and sent you a detailed summary of any actions we may have taken. Please allow 7-10 days for delivery by mail. If you do not receive the detailed response or have additional questions, please contact our office at [redacted]. Our office hours are 8:00 a.m. to 8:00 p.m. ET Monday through Friday.Sincerely,[redacted]
[redacted]
[redacted]         [redacted]

P.O. Box 8885Wilmington, DE 19899-8885   January 14, 2015   [redacted]
[redacted]
[redacted]      RE:     Barclaycard MasterCard account...

ending 7549           [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.  We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.  If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8 a.m. to 8 p.m. ET Monday through Friday.  Sincerely,

P. O. Box 8885
Wilmington, DE 19899-8885
 
 
 
April 11, 2014
 
 
 
[redacted]
 
 
RE:      ...

Barclaycard Rewards MasterCard account ending 0380
[redacted]
           
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. Under separate cover and on April 11, 2014, we sent you a detailed response of the investigation and any actions we may have taken. Please allow up to 7-10 days receive this in the mail.
 
If you do not received the detailed response or have additional questions, please contact our office at [email protected] or by calling me directly at[redacted]. My office hours are normally 9:00 a.m. to 6:00 p.m. ET Monday through Friday. It is my pleasure to have been of service.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
 
 


Problem:


On October 25,2014 I contacted [redacted] in Dispute department. I am requesting assistance in disputing two transactions , a total of $600.00 from the merchant of [redacted] moving company. (damaged items, not satisfied with moving service, not responding to e-mails) During the phone call details were given and Barclaycard refused to open a claim. In addition, I requested to speak to a supervisor and was refused again; I was told that one was not available. I disconnected and contacted Alexis, Customer Service Manager. Alexsis called dispute dept. and attempted to get a supervisor however, was given the same information. I have spent a unreasonable amount of trying to get this issue resolved !!! Please respond by via e-mail only to this Complaint.... Thank you, [redacted]

Translate


 
Desired Settlement / Outcome
 
Desired Settlement:



select



Desired Outcome:


Assistance with an open dispute including a claim #. Billing adjustment until dispute is closed out.

P.O. Box 8885
Wilmington, DE 19899-8885
 
 
 
April 21, 2014
 
 
 
[redacted]
[redacted]
[redacted]
    
 
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RE:      Barclaycard Rewards Platinum MasterCard account ending in 3341
          
[redacted]
 
Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of Delaware. To ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond.
 
We have fully investigated your inquiry. We have sent you a detailed response of the investigation and any actions we may have taken. Please allow 7-10 days for that response to be received through the mail.
 
If you do not receive the detailed response or have additional questions, please contact our office at [redacted] My office hours are 8:00 a.m. to 5:00 p.m. ET Monday through Friday.