Sheedy Michael T

We are in receipt of the complaint for the above referenced customerWe welcome the opportunity to respond to the customer’s inquiryA letter was sent to Mr [redacted] on 5/4/16, addressing his concernsIn the interest of protecting our customer’s confidentiality, we are not posting the contents of the letter in this forum Please let us know if we can assist further regarding this matter Thank you for taking the time to bring this matter to our attention

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, Sandra ***

We are in receipt of the complaint for the above referenced customerWe welcome the opportunity to respond to the customer’s inquiryA letter was sent to Mr [redacted] on 4/7/17, addressing his concernsIn the interest of protecting our customer’s confidentiality, we are not posting the contents of the letter in this forum Please let us know if we can assist further regarding this matter Thank you for taking the time to bring this matter to our attention

Complaint: I am rejecting this response because: Maria [redacted] did not act ethically by describing a loan option that she knew I would not qualify forShe should have NEVER told me about a loan option that had a credit score requirement when I told her I had a credit scoreShe caused a credit report to be pulled and this lowered my credit score moreShe did not act fairly and ethically by NOT telling me a credit report would be pulled when I said yes I would like to apply for the loanI ASSUMED that No One would be turned down for a loan that was not paid out until the loan was fully paid for up front and therefore there was no way I would be turned down for the loan or Maria would not have told me about the loanThis is the same ethics as a loan sharkShe lied to me about the loan option and my ability in getting the loan and therefore all credit inquires should be removed from my credit reportI can not believe a MANAGER would get away with lying to a customer and causing them harm purposelyThis is truly a spiteful act and not something a person dealing with customers should commitIs this your way to serve customers by describing loan options they can not qualify for? Remove the credit inquire from my credit report as Maria was deceitful in her options she gave to meI never ask about a loan, Maria suggested this her selfThere is no reason she should have offered me a loan in the first place as I was only calling to find out why it was a month past when I should have received my bonusProve you can act fairly and ethically and remove the illegal credit report inquire Sincerely, Bonnie [redacted]

Initial Business Response / [redacted] (1000, 5, 2015/09/08) */ We are in receipt of the complaint for the above referenced customer and welcome the opportunity to respond to the customer's inquiryA letter was sent to the customer on 9/8/addressing her concernsIn the interest of protecting our customer's confidentiality, we are not posting the contents of the letter in this forumPlease let us know if we can assist further regarding this matterThank you for taking the time to bring this matter to our attention

We are in receipt of the complaint for the above referenced customerWe welcome the opportunity to respond to the customer’s inquiryA letter was sent to Mr [redacted] on 7/29/16, addressing his concernsIn the interest of protecting our customer’s confidentiality, we are not posting the contents of the letter in this forum Please let us know if we can assist further regarding this matter Thank you for ta [redacted] the time to bring this matter to our attention

We are in receipt of the complaint for the above referenced customer and welcome the opportunity to respond to the customer’s inquiryA letter was sent to Toby [redacted] , addressing the concernsIn the interest of protecting our customer’s confidentiality, we are not posting the contents of the letter in this forum Please let us know if we can assist further regarding this matter Thank you for taking the time to bring this matter to our attention

We are in receipt of the complaint for the above referenced customerWe welcome the opportunity to respond to the customer’s inquiryA BMO Harris Bank Representative spoke with Mr [redacted] and addressed his concernsPlease let us know if we can assist further regarding this matter Thank you for taking the time to bring this matter to our attention

We are in receipt of the complaint for the above referenced customerWe welcome the opportunity to respond to the customer’s inquiryWe have discussed the issue with customer and have addressed his concernsIn the interest of protecting our customer’s confidentiality, we are not posting the contents of the discussion in this forum Please let us know if we can assist further regarding this matter Thank you for taking the time to bring this matter to our attention

We are in receipt of the complaint for the above referenced customer and welcome the opportunity to respond to the customer’s inquiryA letter was sent to Mr [redacted] on May 23, addressing his concernsIn the interest of protecting our customer’s confidentiality, we are not posting the contents of the letter in this forum Please let us know if we can assist further regarding this matter Thank you for taking the time to bring this matter to our attention

We are in receipt of the complaint for the above referenced customerWe welcome the opportunity to respond to the customer’s inquiryA letter was sent to Mr [redacted] on 12/5/16, addressing his concernsIn the interest of protecting our customer’s confidentiality, we are not posting the contents of the letter in this forum Please let us know if we can assist further regarding this matter Thank you for taking the time to bring this matter to our attention

We are in receipt of the complaint for the above referenced customerWe welcome the opportunity to respond to the customer’s inquiryWe spoke to Mr [redacted] on 12/10/and let him know that we are actively working to correct his issue Please let us know if we can assist further regarding this matter Thank you for taking the time to bring this matter to our attention

Complaint: I am rejecting this response because: We have not received our refund and have not been contacted by a manager with any kind of explanation Sincerely, Crystal [redacted]

We are in receipt of the complaint for the above referenced customerWe welcome the opportunity to respond to the customer’s inquiryA letter was sent to Ms [redacted] on 1/19/18, addressing her concernsIn the interest of protecting our customer’s confidentiality, we are not posting the contents of the letter in this forum Please let us know if we can assist further regarding this matter Thank you for taking the time to bring this matter to our attention

Revdex.com: I have reviewed the response made by the business in reference to complaint ID 11116130, and find that this resolution is satisfactory to me Sincerely, Marina [redacted] ***

We are in receipt of the complaint for the above referenced customerWe welcome the opportunity to respond to the customer’s inquiryA representative from BMO Harris Bank phoned Mr [redacted] to discuss his concernsIn the interest of protecting our customer’s confidentiality, we are not posting the contents of the letter in this forum Please let us know if we can assist further regarding this matter Thank you for taking the time to bring this matter to our attention

Complaint: [redacted] I am rejecting this response because: at the end of the day I never got my shoes and the website turned out to be fake so as my bank I would think you would do your best to help me get some type of understandingAnd you have not done so so I will be canceling my accounts as soon as possible I would advise people to take a good look at their banks details on what exactly are they good for and why the can help you with in this type of situation because this is ridiculous Sincerely, [redacted]

We are in receipt of the complaint for the above referenced customer and welcome the opportunity to respond to the inquiryThe Bank has communicated with Mr [redacted] via telephoneIn the interest of protecting Mr [redacted] 's confidentiality, we are not posting the details of the response in this forum Please let us know if we can assist further regarding this matter Thank you for taking the time to bring this matter to our attention

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, and thanks [redacted] ***

Customer has been contacted by phone on 3/regarding their concerns and to discuss their steps going forwardInformation is being mailed to them