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Simple Tire

5 Neshaminy Interplex Dr Ste 101, Feasterville Trevose, Pennsylvania, United States, 19053-6967

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Reviews Online Retailer, Tire Dealers Simple Tire

Simple Tire Reviews (%countItem)

Cheapest price on the tire I was looking for...easy to maneuver website and free, fast shipping. This place is great!

The service was great from the moment I called. My questions were answered and explained quickly. I placed my order after my questions were answered and had the tires in 3 business days.
Dudley

They shipped me bad tires and instead of making things right they totally ignored me when I called to complain! They are a complete rip off!

Great business! Had tires in 3 days! Recommend them to everyone

I ordered from Simpletire in line. Easy ordering, shipping was free and tire came in great condition when promised. Very happy with Simpletire.com

Horrible customer service. Can never get anyone in person on the phone. The let you pay for items they don't even have in stock and never tell you they so not have them. Waited over a week for tires that they didn't even have.

Fast delivery good tires price really low low ! If this service & quality remains the same they just got a new lifetime customer.

Great service, selection and shipping. I ordered tires and received a discount by about $90.00 that I was not expecting. Received my tires 2 days after I ordered them. I would recommend Simpletire to my friends and family.

I ordered and receive the tires in 2 days !
Great tires for the price !

My experience with SimpleTire was great. They had the best selection, best price and provided quick, free delivery of 4 truck tires to my home. A perfect solution for someone that plans on installing the tires themselves. Thanks!

I mistakenly ordered the wrong pair of tires. Then tried to cancel immediately,
there was no way to. I called/ emailed several times, No response!
I understand we are in rough times & most stores are closed with limited staff.
The shipping process was fast but CUSTOMER SERVICE was NOT even apart of they’re agenda!
I submitted 3 return forms no response!
All I want is a refund for the wrong size tires ,after ordering the correct pair from the same place!

Terrible customer service. You cannot reach them. I ordered 3 tires and started having a terrible vibration. Took the car to dealer and they could not get the tires to balance within spec. Told me that 3 of the tires are bad. I have tried for almost a week to get in touch with them. Their phone system will hang up on you and it tells you to fill out the form online for return/exchange and they will contact you in 24 hours. That is a lie!

Great tires. Fantastic price. Speedy delivery! Overall dealing with Simpletire has been an OUTSTANDING experience!

I had ordered 2 Tractor tires 14.9-24 manufactured by Galaxy from Simple Tire. Prior to ordering, customer support answered all my questions satisfactorily and professionally, Entire ordering process was very fast and the tires were shipped next day and delivered within 4 days from the time the order was placed. I am very happy with the tires. I will recommend Simple Tire to my friends and relatives for all their tire needs. Thanks, Simple Tire for an order well taken care of.

Got my tires before promised date, very helpful and friendly service when I needed advice.

I'm seriously surprised by the great interaction I had with simple tire. They are accurate fast and the product is great. I got the right tires the first time.

The company is an Online Retailer of Tires which offers a "Roadside Hazard Program" related to damage associated with the tires regarding the installation, driving hazards, or manufacturing defects. I paid for coverage of these tires but both the Chain of Stores that did the install and myself personally cannot get a hold of anyone to start the process of obtaining a replacement tire. Their phone system forwards over to a message that asks for an email to be sent and even though I have tried to reach them 3 separate times no one has responded.

Simple Tire Response • Jul 24, 2020

Hello and sorry for the frustration this caused! While looking into your order I see that our support team was able to get a replacement tire to you. Please let us know if there's anything else that we can help with!

Customer Response • Jul 24, 2020

After 12days someone responded to my service inquiry but I had already purchased and installed a new tire at my expense. A replacement tire was sent but it did not arrive at the requested location. The whole experience has given me a reason never to want to get roadside hazard protection from simple tire nor do I consider my current protection worth the excessive effort I had to expend. I am accepting this response only because I don't want to even think about simple tire ever again. Not because I am happy at any level with their support or response.

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.

Regards

Dishonest Marketing Ploy - 7/6/2020... went to their website and a dialog box popped up (Get up to 20% off your Order)(I have a screen shot). I entered my email and phone and it gave me a coupon code. Found the tires I wanted and entered the code... said it was not valid. Called and was told the discount was only on certain tires. NOT what your advertising says people. I guess technically 0% off is a discount amount up to 20% but this is misleading. Buyer Beware.

I ordered tires online through Simple Tire and they charged my account over $793 for the order of 3 tires and made an appointment with a local *** tire to have them installed. I received an email back that the tires were not available but did not get a refund if my money.

Hard to deal with and Road Hazzard Covers next to nothing

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Address: 5 Neshaminy Interplex Dr Ste 101, Feasterville Trevose, Pennsylvania, United States, 19053-6967

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+1 (215) 531-5046

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