Dear [redacted] Our records indicate that your concern has been addressed by our office.? Should you have any further questions, please let us know Promoting Health and Fitness,Hour Fitness Corporate Office
Revdex.com:I have reviewed the? response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint.? For your reference, details of the offer I reviewed appear below.My membership was re-instated which I appreciate, however my annual renewal rates are still over 400% from where they started which is a bait and switch from how it was sold to me (was told only small adjustments would be made to adjust for inflation etc) I was also charged a full $for dues, even though my membership was not active for over half the year I know there is a class action lawsuit in regards to how hour fitness is handling these 'lifetime' membershipsVery disappointed Regards, [redacted] ***
Dear [redacted] Our records indicate that a Member Care Specialist has contacted you in follow up to the additional comments you provided to the Revdex.com and they have resolved your concernShould you have any questions, please let us know.? Sincerely,Hour Fitness Corporate
Dear MrAguilar,Thank you for the follow up Our records indicate that the local Club Manager has since addressed the? additional? feedback you provided to the Revdex.com regarding your local club.? ? Should you have any questions, please let us know.? Promoting Health and Fitness,? Hour Fitness Corporate Office
Revdex.com:I have reviewed the? response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint.? For your reference, details of the offer I reviewed appear below ? From:? [redacted] Date: Mon, Jun 13, at 1:PMSubject: [redacted] To: [redacted] hour fitness email mailed my the contractIt had the $a year renewalOne of the following pages had a right to increase the due by 3%Not 400% like what was done Regards, [redacted]
Dear [redacted] Unfortunately we are unable to reach you by phone to discuss this matter.? At your earliest convenience, please contact our office by calling the phone number provided in the? voice-mail left for you by our Member Care Specialist.We? look forward to speaking with you soon.Promoting Health and Fitness,Hour Fitness Corporate Office
Dear [redacted] Our records indicate that a Member Care Specialist has contacted you in follow up to your feedback and provided a detailed voicemail regarding the status of your concern Promoting Health and? Fitness,Hour Fitness Corporate ? ?
Dear [redacted] Our records indicate that your concern has been addressed by the local Club Manager.? Should you have any questions, please let us know.Promoting Health and Fitness,Hour Fitness Corporate Office
Dear Mr***,Our records indicate that your concern has been resolved by our office.Should you have any questions, please let us know.Promoting Health and Fitness,Hour Fitness Corporate Office
Revdex.com: I have reviewed the? response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint.? For your reference, details of the offer I reviewed appear below We are not coming to an agreementAs I stated in my complaint what was said and promised when meeting with the salesperson at hour fitness differs from the contractI already said in the complaint what happened and you should be held responsible as a company for sales tactics your employees use in order to get the sales.? Regards, [redacted]
Dear [redacted] , Our records indicate that your concern has been resolved by our officeShould you have any questions, please let us know Promoting Health and Fitness, Hour Fitness Corporate Office
Dear [redacted] Our records indicate that your concern has been resolved by our office Should you have any questions, please let us know Promoting Health and Fitness, Hour Fitness Corporate Office
Dear [redacted] ,Our records indicate that your concern has been resolved by our officeShould you have any questions, please let us know.Yours in Fitness,Hour Fitness Corporate
Dear [redacted] We have reviewed your additional comments filed with the Revdex.com regarding your 24 Hour Fitness membership Pursuant to your membership agreement with Hour Fitness, your membership is eligible for an annual renewal increase after the first 12- month renewal term immediately following the initial prepaid termPlease note that this increase was not a decision which we took lightlyHowever, it was an important and necessary step to ensure we provide all of our members with a clean, friendly, well-maintained club experience. We are unable to comply with your request to reduce your annual renewalHowever, we do believe that even with the increase, you are still getting a great value at a highly competitive rate. We thank you for being a member and wish you continued success with your future fitness goals Promoting Health and Fitness, Hour Fitness Corporate Office
Revdex.com:I have reviewed the? response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint.? For your reference, details of the offer I reviewed appear below.Regards, [redacted] The hour fitness has not send me my contract that I asked for in the mail so I'm still waiting for them to send it
Dear Mr [redacted] ,Our records indicate that your concern has been addressed by our officeShould you have any questions, please let us know.Yours in Fitness,Hour Fitness Corporate
Revdex.com: I have reviewed the? response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint.? For your reference, details of the offer I reviewed appear below Regards, [redacted] They lieI contact many times with different people especially with ***? who work as head of costumer relations, by phone and emailI sent to him info about my credit statement on Friday.They are awful and corrupt
Dear [redacted] Our records indicate that a Member Care Specialist has contacted you in follow up to the additional comments you provided to the Revdex.com and they have resolved your concernShould you have any questions, please let us know. Sincerely,Hour Fitness Corporate
Dear [redacted] Our records indicate that your concern has been addressed by our office.? ? Should you have any questions, please let us know.? Promoting Health and Fitness,? Hour Fitness Corporate Office ?
Dear [redacted] Unfortunately, we are unable to reach you by phone to discuss this matter.? At your earliest convenience, please contact our office by calling the phone number provided in the? voice-mails? left for you by our Member Care Specialist We thank you in advance for your patience while resolving this matter and look forward to hearing from you soon Promoting Health and Fitness, Hour Fitness Corporate Office
Dear [redacted] Our records indicate that your concern has been addressed by our office.? Should you have any further questions, please let us know Promoting Health and Fitness,Hour Fitness Corporate Office
Revdex.com:I have reviewed the? response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint.? For your reference, details of the offer I reviewed appear below.My membership was re-instated which I appreciate, however my annual renewal rates are still over 400% from where they started which is a bait and switch from how it was sold to me (was told only small adjustments would be made to adjust for inflation etc) I was also charged a full $for dues, even though my membership was not active for over half the year I know there is a class action lawsuit in regards to how hour fitness is handling these 'lifetime' membershipsVery disappointed Regards, [redacted] ***
Dear [redacted] Our records indicate that a Member Care Specialist has contacted you in follow up to the additional comments you provided to the Revdex.com and they have resolved your concernShould you have any questions, please let us know.? Sincerely,Hour Fitness Corporate
Dear MrAguilar,Thank you for the follow up Our records indicate that the local Club Manager has since addressed the? additional? feedback you provided to the Revdex.com regarding your local club.? ? Should you have any questions, please let us know.? Promoting Health and Fitness,? Hour Fitness Corporate Office
Revdex.com:I have reviewed the? response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint.? For your reference, details of the offer I reviewed appear below ? From:? [redacted] Date: Mon, Jun 13, at 1:PMSubject: [redacted] To: [redacted] hour fitness email mailed my the contractIt had the $a year renewalOne of the following pages had a right to increase the due by 3%Not 400% like what was done Regards, [redacted]
Dear [redacted] Unfortunately we are unable to reach you by phone to discuss this matter.? At your earliest convenience, please contact our office by calling the phone number provided in the? voice-mail left for you by our Member Care Specialist.We? look forward to speaking with you soon.Promoting Health and Fitness,Hour Fitness Corporate Office
Dear [redacted] Our records indicate that a Member Care Specialist has contacted you in follow up to your feedback and provided a detailed voicemail regarding the status of your concern Promoting Health and? Fitness,Hour Fitness Corporate ? ?
Dear [redacted] Our records indicate that your concern has been addressed by the local Club Manager.? Should you have any questions, please let us know.Promoting Health and Fitness,Hour Fitness Corporate Office
Dear Mr***,Our records indicate that your concern has been resolved by our office.Should you have any questions, please let us know.Promoting Health and Fitness,Hour Fitness Corporate Office
Revdex.com: I have reviewed the? response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint.? For your reference, details of the offer I reviewed appear below We are not coming to an agreementAs I stated in my complaint what was said and promised when meeting with the salesperson at hour fitness differs from the contractI already said in the complaint what happened and you should be held responsible as a company for sales tactics your employees use in order to get the sales.? Regards, [redacted]
Dear [redacted] , Our records indicate that your concern has been resolved by our officeShould you have any questions, please let us know Promoting Health and Fitness, Hour Fitness Corporate Office
Dear [redacted] Our records indicate that your concern has been resolved by our office Should you have any questions, please let us know Promoting Health and Fitness, Hour Fitness Corporate Office
Dear [redacted] ,Our records indicate that your concern has been resolved by our officeShould you have any questions, please let us know.Yours in Fitness,Hour Fitness Corporate
Dear [redacted] We have reviewed your additional comments filed with the Revdex.com regarding your 24 Hour Fitness membership Pursuant to your membership agreement with Hour Fitness, your membership is eligible for an annual renewal increase after the first 12- month renewal term immediately following the initial prepaid termPlease note that this increase was not a decision which we took lightlyHowever, it was an important and necessary step to ensure we provide all of our members with a clean, friendly, well-maintained club experience. We are unable to comply with your request to reduce your annual renewalHowever, we do believe that even with the increase, you are still getting a great value at a highly competitive rate. We thank you for being a member and wish you continued success with your future fitness goals Promoting Health and Fitness, Hour Fitness Corporate Office
Revdex.com:I have reviewed the? response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint.? For your reference, details of the offer I reviewed appear below.Regards, [redacted] The hour fitness has not send me my contract that I asked for in the mail so I'm still waiting for them to send it
Dear Mr [redacted] ,Our records indicate that your concern has been addressed by our officeShould you have any questions, please let us know.Yours in Fitness,Hour Fitness Corporate
Revdex.com: I have reviewed the? response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint.? For your reference, details of the offer I reviewed appear below Regards, [redacted] They lieI contact many times with different people especially with ***? who work as head of costumer relations, by phone and emailI sent to him info about my credit statement on Friday.They are awful and corrupt
Dear [redacted] Our records indicate that a Member Care Specialist has contacted you in follow up to the additional comments you provided to the Revdex.com and they have resolved your concernShould you have any questions, please let us know. Sincerely,Hour Fitness Corporate
Dear [redacted] Our records indicate that your concern has been addressed by our office.? ? Should you have any questions, please let us know.? Promoting Health and Fitness,? Hour Fitness Corporate Office ?
Dear [redacted] Unfortunately, we are unable to reach you by phone to discuss this matter.? At your earliest convenience, please contact our office by calling the phone number provided in the? voice-mails? left for you by our Member Care Specialist We thank you in advance for your patience while resolving this matter and look forward to hearing from you soon Promoting Health and Fitness, Hour Fitness Corporate Office