To whom it may concern at the Revdex.com, regarding complaint ID [redacted] with Hour Fitness has been satisfactorily resolvedHour Fitness has issue a check for a reasonable amount of my unused membership time Hour fitness has amicably settled the issueCheck has been received via mail Thank you for your assistance [redacted]
Dear Ms [redacted] ,Our records indicate that the the Operations Manager of your local club has attempted to contact you several more times in follow up to the comments you provided to the Revdex.comUnfortunately, they are still unable to reach you and discuss your concernAt your earliest convenience, please contact us by calling the phone number provided in their voice mails or provide us with an alternate phone number where you can be reached so we may assist you.We look forward to speaking with you soon!Promoting Health and Fitness,Hour Fitness Corporate Office
Dear [redacted] Unfortunately, we are unable to reach you in follow up to your feedback provided to the Revdex.comAt your earliest convenience, please contact us by calling the phone number provided in the voice mails left by the local Fitness Manager We look forward to speaking with you soon Promoting Health and Fitness, Hour Fitness Corporate Office
Revdex.com: I have reviewed the? response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me.? I will wait? for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] P.S? I am still going to look for the original printed contract because I believe it's slightly different than what the business pulled electronically? If I find it and still take issue, I will notify the business, as well as this office? Thanks
Revdex.com:I have reviewed the? response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint.? For your reference, details of the offer I reviewed appear below[redacted] The issue that was filed with Revdex.com has not been resolvedI spoke with [redacted] in referenced to the contract? issues and excessive price increaseIn addition, I told her that I had provided? a copy of the contract on multiple occasions to Hour Fitness? during the period I was trying to resolve this issue? directly with them, but each time I was ignore and didn't get a response.? I also told her that a copy of the contract was uploaded with my complaint to Revdex.com [redacted] stated that she will look into it and get back to me.? I had received a voice message and an email on 3/from [redacted] I immediately emailed back [redacted] and left a voice message for her as wellTo date I have not received a reply back or telephone call? The status of the issue is still the same as it was when the complaint was filed.? Please do not hesitate? to contact me at? [redacted] ? if you have any questions or need information [redacted]
Dear Mr***, Our records indicate that a Member Care Specialist has attempted to contact you in follow up to the comments you provided to the Revdex.comUnfortunately, they were unable to speak with youAt your earliest convenience, please contact us by calling the phone number provided in their voicemail for assistance We look forward to speaking with you soon! Promoting Health and Fitness,Hour Fitness Corporate Office ? ?
Dear Ms [redacted] ,Our records indicate that your concern was resolved by our office.Should you have any questions, please let us know.Promoting Health and Fitness,Hour Fitness Corporate Office
Dear [redacted] Our records indicate that your concern was resolved by the local Club Manager Should you have any questions, please let us know Promoting Health and Fitness, Hour Fitness Corporate Office
I have read the contract from hoursHighlighted in yellow I read that they may not increase my monthly dues more than 3%My rate was increased 300% which seems quite excessive? This is why I am complaining about their rate.?
Revdex.com:I have reviewed the? response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint.? For your reference, details of the offer I reviewed appear below.Regards, [redacted] ? I'm not sure if the contract that Hour Fitness is a original one, but rather one that was modifiedI also had a verbal contract with [redacted] ? BTW Their clause about unlimited increase doesn't sound legal.?
Dear [redacted] Our records indicate that the requested refund has been processed and refund check # [redacted] was mailed to your address on file on July 14, ? Sincerely,Hour Fitness Corporate Office
Dear Mr [redacted] ,Our records indicate that the General Manager of your local Club has attempted to contact you in follow up to the comments you provided to the Revdex.comUnfortunately, they were unable to reach youAt your earliest convenience, please contact us by calling the phone number provided in their voice mails.? We look forward to speaking with you soon!Promoting Health and Fitness,Hour Fitness Corporate Office
Dear [redacted] Our records indicate that a Member Care Specialist has contacted you in follow up to your concernUnfortunately, we were not able to reach you? At your earliest convenience, please return our call by calling the phone number provided in our voicemail We look forward to hearing from you soon Yours in Fitness,Hour Fitness Corporate
Dear Mr [redacted] Unfortunately we are unable to reach you by phone to discuss this matter.? At your earliest convenience, please contact our office by calling the phone number provided in the? voice-mails? left for you by our Member Care Specialist We thank you in advance for your patience while resolving this matter and look forward to your reply Promoting Health and Fitness, Hour Fitness Corporate Office
Dear [redacted] Our records indicate that a Member Care Specialist has contacted you in follow up to your concernUnfortunately, we were not able to reach you ? At your earliest convenience, please return our call by calling the phone number provided in our voicemail We look forward to hearing from you soon Yours in Fitness,Hour Fitness Corporate ?
Dear [redacted] Our records indicate that a Member Care Specialist has contacted you in follow up to the additional feedback you provided to the Revdex.comUnfortunately we were unable to reach you.? ? At your earliest convenience, please contact our office by calling the phone number provided in our voice-mail We? look forward to speaking with you soon.Promoting Health and Fitness,? Hour Fitness Corporate Office
Dear [redacted] Our records indicate that your concern has been addressed by the local Club Manager Should you have any questions, please let us know Promoting Health and Fitness, Hour Fitness Corporate
Dear [redacted] Our records indicate that your concern has been addressed by our office.? ? Should you have any further questions, please let us know.? We thank you for being a member and wish you continued success with your future fitness goals Promoting Health and Fitness,? Hour Fitness Corporate Office
Dear [redacted] Our records indicate that your concern has been addressed by our officeShould you have any questions, please let us know Sincerely, Hour Fitness Corporate
Dear [redacted] Our records indicate that a Member Care Specialist has contacted you in follow up to the additional comments you provided to the Revdex.com.? Should you have any questions, please let us know Promoting Health and Fitness, Hour Fitness Corporate?
To whom it may concern at the Revdex.com, regarding complaint ID [redacted] with Hour Fitness has been satisfactorily resolvedHour Fitness has issue a check for a reasonable amount of my unused membership time Hour fitness has amicably settled the issueCheck has been received via mail Thank you for your assistance [redacted]
Dear Ms [redacted] ,Our records indicate that the the Operations Manager of your local club has attempted to contact you several more times in follow up to the comments you provided to the Revdex.comUnfortunately, they are still unable to reach you and discuss your concernAt your earliest convenience, please contact us by calling the phone number provided in their voice mails or provide us with an alternate phone number where you can be reached so we may assist you.We look forward to speaking with you soon!Promoting Health and Fitness,Hour Fitness Corporate Office
Dear [redacted] Unfortunately, we are unable to reach you in follow up to your feedback provided to the Revdex.comAt your earliest convenience, please contact us by calling the phone number provided in the voice mails left by the local Fitness Manager We look forward to speaking with you soon Promoting Health and Fitness, Hour Fitness Corporate Office
Revdex.com: I have reviewed the? response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me.? I will wait? for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] P.S? I am still going to look for the original printed contract because I believe it's slightly different than what the business pulled electronically? If I find it and still take issue, I will notify the business, as well as this office? Thanks
Revdex.com:I have reviewed the? response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint.? For your reference, details of the offer I reviewed appear below[redacted] The issue that was filed with Revdex.com has not been resolvedI spoke with [redacted] in referenced to the contract? issues and excessive price increaseIn addition, I told her that I had provided? a copy of the contract on multiple occasions to Hour Fitness? during the period I was trying to resolve this issue? directly with them, but each time I was ignore and didn't get a response.? I also told her that a copy of the contract was uploaded with my complaint to Revdex.com [redacted] stated that she will look into it and get back to me.? I had received a voice message and an email on 3/from [redacted] I immediately emailed back [redacted] and left a voice message for her as wellTo date I have not received a reply back or telephone call? The status of the issue is still the same as it was when the complaint was filed.? Please do not hesitate? to contact me at? [redacted] ? if you have any questions or need information [redacted]
Dear Mr***, Our records indicate that a Member Care Specialist has attempted to contact you in follow up to the comments you provided to the Revdex.comUnfortunately, they were unable to speak with youAt your earliest convenience, please contact us by calling the phone number provided in their voicemail for assistance We look forward to speaking with you soon! Promoting Health and Fitness,Hour Fitness Corporate Office ? ?
Dear Ms [redacted] ,Our records indicate that your concern was resolved by our office.Should you have any questions, please let us know.Promoting Health and Fitness,Hour Fitness Corporate Office
Dear [redacted] Our records indicate that your concern was resolved by the local Club Manager Should you have any questions, please let us know Promoting Health and Fitness, Hour Fitness Corporate Office
I have read the contract from hoursHighlighted in yellow I read that they may not increase my monthly dues more than 3%My rate was increased 300% which seems quite excessive? This is why I am complaining about their rate.?
Revdex.com:I have reviewed the? response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint.? For your reference, details of the offer I reviewed appear below.Regards, [redacted] ? I'm not sure if the contract that Hour Fitness is a original one, but rather one that was modifiedI also had a verbal contract with [redacted] ? BTW Their clause about unlimited increase doesn't sound legal.?
Dear [redacted] Our records indicate that the requested refund has been processed and refund check # [redacted] was mailed to your address on file on July 14, ? Sincerely,Hour Fitness Corporate Office
Dear Mr [redacted] ,Our records indicate that the General Manager of your local Club has attempted to contact you in follow up to the comments you provided to the Revdex.comUnfortunately, they were unable to reach youAt your earliest convenience, please contact us by calling the phone number provided in their voice mails.? We look forward to speaking with you soon!Promoting Health and Fitness,Hour Fitness Corporate Office
Dear [redacted] Our records indicate that a Member Care Specialist has contacted you in follow up to your concernUnfortunately, we were not able to reach you? At your earliest convenience, please return our call by calling the phone number provided in our voicemail We look forward to hearing from you soon Yours in Fitness,Hour Fitness Corporate
Dear Mr [redacted] Unfortunately we are unable to reach you by phone to discuss this matter.? At your earliest convenience, please contact our office by calling the phone number provided in the? voice-mails? left for you by our Member Care Specialist We thank you in advance for your patience while resolving this matter and look forward to your reply Promoting Health and Fitness, Hour Fitness Corporate Office
Dear [redacted] Our records indicate that a Member Care Specialist has contacted you in follow up to your concernUnfortunately, we were not able to reach you ? At your earliest convenience, please return our call by calling the phone number provided in our voicemail We look forward to hearing from you soon Yours in Fitness,Hour Fitness Corporate ?
Dear [redacted] Our records indicate that a Member Care Specialist has contacted you in follow up to the additional feedback you provided to the Revdex.comUnfortunately we were unable to reach you.? ? At your earliest convenience, please contact our office by calling the phone number provided in our voice-mail We? look forward to speaking with you soon.Promoting Health and Fitness,? Hour Fitness Corporate Office
Dear [redacted] Our records indicate that your concern has been addressed by the local Club Manager Should you have any questions, please let us know Promoting Health and Fitness, Hour Fitness Corporate
Dear [redacted] Our records indicate that your concern has been addressed by our office.? ? Should you have any further questions, please let us know.? We thank you for being a member and wish you continued success with your future fitness goals Promoting Health and Fitness,? Hour Fitness Corporate Office
Dear [redacted] Our records indicate that your concern has been addressed by our officeShould you have any questions, please let us know Sincerely, Hour Fitness Corporate
Dear [redacted] Our records indicate that a Member Care Specialist has contacted you in follow up to the additional comments you provided to the Revdex.com.? Should you have any questions, please let us know Promoting Health and Fitness, Hour Fitness Corporate?