Snaptravel Reviews (%countItem)
I went to the website to book a room for 2 nights at the *** in Greentree. Snaptravel booked me at *** in downtown Pittsburgh. A wrong location. They have refused to refund my money. I informed them within hours of the mistake. They refused to rebook at the hotel in the proper location.
I recently became aware of Snap Travel as my wife and I were in the middle of a vacation and were suddenly blocked from going to a specific location due to COVID-19 precautions. So, we had to change our plans “on the fly.”
Snap Travel offered us a quality destination at an excellent rate. Since I have never heard of Snap Travel, I had some concerns. However their response time and pricing made us take the chance. We are very pleased that we did and will recommend the service to others in our family as well as use it often ourselves. ***
Snaptravel always helps me out with last minute booking for a great price. I would definitely recommend to my family and friends.
Best rates I could find on hotel rooms .It was easy to use.I like that u can use pay pal.quick and easy . Hotel told me at check in that I had gotten an excellent rate.
They advertised that the pool was open for this ***, which is the only reason we purchased this hotel reservation even though it was 100$ more expensive. I tried to cancel booking but they said that I couldn't receive a refund due to the hotel's policy. I called the hotel they said it's up to snap travel. I tried to contact snap travel and found that they have literally no way to actually contact them. I waited on a phone for 10 minutes for it to ring endlessly.
Hi *** ,
Thanks for reaching out. As the management team, we use this email to take action on serious issues our customers face. As noted on your confirmation documents, this booking is non-refundable and non-amendable and unfortunately a refund cannot be processed at this time.
I had no problem with snap travel . It was a last minute trip and everything worked out great. The hotel also had all of our info when we arrived.
I would definately use them again.
Snaptravel was fantastic! Yesterday was the first time I ever used it. I usually go through Booking.com and while Googling for a hotel late in the evening while on the road, Snaptravel came up amongst the usual booking sites with a rate $10 cheaper. I was a bit skeptical but decided to try it and everything went very smoothly. They texted me all the information, booking info, and confirmation numbers promptly. Check in at the hotel went fine. I was quite impressed and will definitely use them again. Thank you!
I definitely recommend SnapTravel! Almost every time I've booked a hotel stay at, SnapTravel has been the cheapest by almost 50%! The first time I used it, I was definitely nervous and questioned if it was a scam. Thankfully it wasn't! I've used SnapTravel more than 20 times. Only had an issue with it once & that was my fault for putting in the wrong date. Customer service was easy to contact & quickly fixed the issue! If you're needing a hotel room & want excellent customer service, don't hesitate to use SnapTravel!
We decided to stop for an extra night halfway home from our vacay and this was the cheapest option by far over other websites. Easy to use, booked instantly, no troubles whatsoever getting checked in.
I love the hotel where I was at it was very nice n thing to do it's a plus in my eyes
I accidentally ran into this site and all I can say is "where have you been all my life !!". Very awsome app, easy to use and secure. Thanks snaptravel ????????????????????
At first I was like “ this discounted price seems too good to be true ?!” But after booking a room with Snaptravel I am thankful for the discounted price!! And legit customer service!! I also referred a friend and he received a great discount as well!
Great way to save a LOAD of money! Our room was almost half off the first night, then we decided we wanted to stay another day and booked again (it was over half off this time). They allowed us to keep the same room as well. The hotel was clean and super accommodating!
Quick and easy to use. Love that everything is tested so I don’t lose emails