Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below The merchant refunded $of the $I paid so they did not follow thru with their100% satisfaction as they stated responding to my complaint they are a lying horrible business Thank You Regards, [redacted]
Ms [redacted] account was opened with a billing address of [redacted] The billing address has not changed since the account was openedMidnight Velvet has no record of receiving returned mail for the account statements mailed to Ms [redacted] attentionMidnight Velvet is responsible for mailing account statements to the address provided by the consumerIt is not responsible for ensuring their deliveryMoreover, attempts to contact Ms [redacted] by telephone regarding her delinquent account were unsuccessfulAs a courtesy to Ms***, Midnight Velvet will credit her account to remove the late payment fees, reducing the outstanding balance on her account to $ Ms [redacted] can arrange payment of her account by contacting Merchant's Credit Guide at [redacted]
Ms [redacted] placed an order in the amount of that was charged to her Seventh Avenue credit account on September 8, She made two payments totaling $77.91, leaving an unpaid balance on the account of $A billing statement reflecting the payments and the remaining balance was prepared and mailed to Ms [redacted] on or about October 12, Additional billing statements were mailed to her attention in November and December of and January, February and March of before the account was charged off as a loss and referred to a collection agencyIn addition to the billing statement, collection notices were also mailed to Ms [redacted] and multiple telephone calls were placed to her home number, seeking payment of the outstanding balanceBoth the billing statements and the collection notices included warnings of the impending charge off of the account and notices that the charge off would be reported to the consumer reporting agenciesSeventh Avenue has no record of speaking with, or receiving written communication from, Ms [redacted] throughout the time it was attempting to collect the balance on her account Ms [redacted] finally contacted Seventh Avenue regarding her account in April of 2016, at which time she was referred to the collection agency with which her account had been placedMs [redacted] may contact that agency to make payment arrangements on the outstanding balance on her account If Ms [redacted] has documentation indicating she made a payment that is not reflected on her account she should send copies to Seventh Avenue’s Credit Department at [redacted] ***Pending receipt and review of such documentation, Seventh Avenue will assume the balance on the account is correct
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me but still incomplete My concern is that my identity has been stolen and Colony Brands Incaccepted my social security number as proof that it was me in order to complete the purchase There is someone out there in possession of my personal ID that may use it again Regards, *** ***
The act as if I have been receiving billsI have only been receiving bill so how could they have had accounts for meThey are full of itI want them to straighten out my billing and send me a printout with my balance to let me know they have done so with an apology for the BS I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted]
Ms [redacted] account has not been sold or assigned to another creditor, it was simply referred to a third party collection agency for further efforts to recover the delinquent debtThe debt remains in existence and the account is still owned by Country DoorTherefore, the reporting of the account is accurate and correct
Seventh Avenue offers its apologies to Ms [redacted] for any misunderstandingThe previous response simply stated that the record indicated an identity theft affidavit had been sent to her attention, but did not indicate a second one would be sentA second affidavit will be sent to [redacted]
As stated previously, the second account, ending in ***, was not opened until January of 2015, thus the only months in which this issue could have arisen were February and March of Also, as previously noted, the account was opened in the name [redacted] via the internet, using the information supplied by the consumer at the time the account was openedThe name on the account ending in [redacted] was changed to [redacted] in October of That change, however, had nothing to do with the establishment of the new account in the name of [redacted] Since Ms [redacted] has acknowledged that both accounts are hers, Ashro will join the accounts into one so that she will receive only one billing statement
At the time MsD [redacted] place her order, she was past due on an account she had with a Swiss Colony affiliate, which subjected her order to additional scrutiny A recent, significant increase in activity on all of her accounts caused her order to be held for payment before it could be shipped Please note that such reviews comply with federal law and are specifically authorized in the Swiss Colony credit agreementThanks, Matt
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Attached are he documents related to my accountYou will note receipts from ASHRO for online payments and I check that was recently returned to my bank ASHRO reported to you that I only made of the paymentsAlso, they say I did not pay but did not accept the check payment.My earlier online payments in May were accepted online and the disappeared.ASHRO To [redacted] May at 9:PM Can't view the images in this email? Click here for the online versionDear [redacted] , Thank you, your payment for $made on 05-25-at 8:06pm has been received[redacted] Best Regards, The Ashro Team *Payments are processed multiple times a day*Payments received after 5:00pm Central Time will be processed the next business dayView our Privacy PolicyTo insure future information from Ashro® is delivered to your inbox (not junk or bulk folders), please add [email protected] to your address bookAshro Milwaukee StMadison, Wisconsin Dr [redacted] phone:1-202-635-8926fax:1-888-749-1987(toll-free)ASHRO To [redacted] May at 9:PM Can't view the images in this email? Click here for the online versionDear [redacted] , Thank you, your payment for $made on 05-25-at 8:09pm has been received[redacted] Best Regards, The Ashro Team *Payments are processed multiple times a day*Payments received after 5:00pm Central Time will be processed the next business dayView our Privacy PolicyTo insure future information from Ashro® is delivered to your inbox (not junk or bulk folders), please add [email protected] to your address bookAshro [redacted] ASHRO To [redacted] Jul at 5:PM Can't view the images in this email? Click here for the online versionDear [redacted] , Thank you, your payment for $made on 07-01-at 4:40pm has been received[redacted] Best Regards, The Ashro Team *Payments are processed multiple times a day*Payments received after 5:00pm Central Time will be processed the next business dayView our Privacy PolicyTo insure future information from Ashro® is delivered to your inbox (not junk or bulk folders), please add [email protected] to your address bookAshro Milwaukee StMadison, Wisconsin ASHRO To [redacted] Jul at 12:AM Can't view the images in this email? Click here for the online versionDear [redacted] , Thank you, your payment for $made on 07-03-at 11:27pm has been received[redacted] Best Regards, The Ashro Team *Payments are processed multiple times a day*Payments received after 5:00pm Central Time will be processed the next business dayView our Privacy PolicyTo insure future information from Ashro® is delivered to your inbox (not junk or bulk folders), please add [email protected] to your address bookAshro Milwaukee StMadison, Wisconsin Payment History Here are the details for the past payment you selected: Payee: ASHRO Merchant Name: ASHRO Amount: $ (Paid by check) Payment Date: 06-25-Date Entered: 06-24-Trace/Check Number: [redacted] Reference Number: [redacted] Status: Stopped I did not stop the payment, ASHRO did! The Customer Representative stated the July 1st payment was a mailed payment , but it was notAs, you can plainly see, it was an online payment
Mr [redacted] order exceeded the credit offer for which he had been pre-screenedUpon receipt of his order Montgomery Ward reviewed his consumer credit report to determine if an extension of credit in the larger amount was warrantedAfter reviewing his credit history Ward’s determined that a down payment was required for an approved extension of creditHad Mr [redacted] made the requested down payment his order would have been shipped and the remaining balance of his order would have been posted to his newly opened Montgomery Ward credit account
Montgomery Ward customer service has credited Ms [redacted] account for the full amount of the original order and for all related finance charges and late feesThe account now has a zero balanceIn addition, Montgomery Ward has requested deletion of the account information from Ms [redacted] consumer credit file Montgomery Ward regrets any inconvenience Ms [redacted] may have experienced as a result of this matter
Seventh Avenue located an account in Mr [redacted] name, but the balance on the account does not match the information in the complaintSeventh Avenue has elected to request deletion of that account from Mr [redacted] credit fileThis change may take up to days to appear on a consumer credit report
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Regards, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.]I am fully aware of the companies in question and the Billing method, however this doesn't explain why I'm not getting my monthly bill I have printed a copy of the letter and response and will have the Letter Carrier take it to her Supervisor to see where that leads.I received letters yesterday from Swiss Colony, Country Door and Monroe and Main with my balance due on each account, which is fine except I need my monthly bill not just a piece of paper with my balance on it (they literally sent me a piece of paper with the balance, not a statement).I will follow up with Revdex.com in approximately days to weeks or as soon as I hear something from the Post Master in Waldorf, Maryland Your help in greatly appreciated Regards, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted] I did not order anything from this company my daughter ordered it under my name and was paying for it,I have been trying to resolve this by paying it off in full and for them removing it from my credit report since I was not responsible for this order,I feel they should comply with my requests,furthermore I refuse to pay any collection companies,I do business with businesses themselves not 3rd parties
Montgomery Ward does not currently furnish information regarding its open, active accounts to the consumer reporting agencies. While this policy is subject to periodic review, the company does not have any plans change its reporting in the near future. Montgomery Ward regrets any inconvenience this... may have caused.
Thank you for letting us know about the problem you experienced with order # [redacted] , a replacement was shipped on 3/and is scheduled to be delivered by FedEx on 3/by 10:am
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.]I would like you to contact the collection agency by phone or email to verity the account has been paid and update the credit report Regards, [redacted]
We received your correspondence from the Revdex.com regarding Order # [redacted] We apologize for the delay in shipping the Cressida Dress When adding an item to your online shopping cart, any special messages regarding that item will pop up under the quantity in a tan fontThis allows the customer the opportunity to continue with that item or remove it from the cartIf the customer wishes to include a delayed item in the order, this item will be reflected on the account balance but will be denoted as unshipped merchandiseThis notation lets our billing department and the customer know that neither finance charges nor payments are to be applied to this portion of the balance until the item shipsUnshipped merchandise is included in the account balance to accurately reflect any remaining credit Our records indicate the Cressida Dress is expected to ship approximately 7/13/If inventory becomes available prior to that date, the item may ship soonerShipment notification will be emailed when tracking becomes availableIf you no longer wish to wait for the item, please call Customer Service toll free at [redacted] and we will gladly remove this item from your account We hope this information is helpful to youWe appreciate the opportunity to explain Sincerely, Ashro
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below The merchant refunded $of the $I paid so they did not follow thru with their100% satisfaction as they stated responding to my complaint they are a lying horrible business Thank You Regards, [redacted]
Ms [redacted] account was opened with a billing address of [redacted] The billing address has not changed since the account was openedMidnight Velvet has no record of receiving returned mail for the account statements mailed to Ms [redacted] attentionMidnight Velvet is responsible for mailing account statements to the address provided by the consumerIt is not responsible for ensuring their deliveryMoreover, attempts to contact Ms [redacted] by telephone regarding her delinquent account were unsuccessfulAs a courtesy to Ms***, Midnight Velvet will credit her account to remove the late payment fees, reducing the outstanding balance on her account to $ Ms [redacted] can arrange payment of her account by contacting Merchant's Credit Guide at [redacted]
Ms [redacted] placed an order in the amount of that was charged to her Seventh Avenue credit account on September 8, She made two payments totaling $77.91, leaving an unpaid balance on the account of $A billing statement reflecting the payments and the remaining balance was prepared and mailed to Ms [redacted] on or about October 12, Additional billing statements were mailed to her attention in November and December of and January, February and March of before the account was charged off as a loss and referred to a collection agencyIn addition to the billing statement, collection notices were also mailed to Ms [redacted] and multiple telephone calls were placed to her home number, seeking payment of the outstanding balanceBoth the billing statements and the collection notices included warnings of the impending charge off of the account and notices that the charge off would be reported to the consumer reporting agenciesSeventh Avenue has no record of speaking with, or receiving written communication from, Ms [redacted] throughout the time it was attempting to collect the balance on her account Ms [redacted] finally contacted Seventh Avenue regarding her account in April of 2016, at which time she was referred to the collection agency with which her account had been placedMs [redacted] may contact that agency to make payment arrangements on the outstanding balance on her account If Ms [redacted] has documentation indicating she made a payment that is not reflected on her account she should send copies to Seventh Avenue’s Credit Department at [redacted] ***Pending receipt and review of such documentation, Seventh Avenue will assume the balance on the account is correct
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me but still incomplete My concern is that my identity has been stolen and Colony Brands Incaccepted my social security number as proof that it was me in order to complete the purchase There is someone out there in possession of my personal ID that may use it again Regards, *** ***
The act as if I have been receiving billsI have only been receiving bill so how could they have had accounts for meThey are full of itI want them to straighten out my billing and send me a printout with my balance to let me know they have done so with an apology for the BS I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted]
Ms [redacted] account has not been sold or assigned to another creditor, it was simply referred to a third party collection agency for further efforts to recover the delinquent debtThe debt remains in existence and the account is still owned by Country DoorTherefore, the reporting of the account is accurate and correct
Seventh Avenue offers its apologies to Ms [redacted] for any misunderstandingThe previous response simply stated that the record indicated an identity theft affidavit had been sent to her attention, but did not indicate a second one would be sentA second affidavit will be sent to [redacted]
As stated previously, the second account, ending in ***, was not opened until January of 2015, thus the only months in which this issue could have arisen were February and March of Also, as previously noted, the account was opened in the name [redacted] via the internet, using the information supplied by the consumer at the time the account was openedThe name on the account ending in [redacted] was changed to [redacted] in October of That change, however, had nothing to do with the establishment of the new account in the name of [redacted] Since Ms [redacted] has acknowledged that both accounts are hers, Ashro will join the accounts into one so that she will receive only one billing statement
At the time MsD [redacted] place her order, she was past due on an account she had with a Swiss Colony affiliate, which subjected her order to additional scrutiny A recent, significant increase in activity on all of her accounts caused her order to be held for payment before it could be shipped Please note that such reviews comply with federal law and are specifically authorized in the Swiss Colony credit agreementThanks, Matt
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Attached are he documents related to my accountYou will note receipts from ASHRO for online payments and I check that was recently returned to my bank ASHRO reported to you that I only made of the paymentsAlso, they say I did not pay but did not accept the check payment.My earlier online payments in May were accepted online and the disappeared.ASHRO To [redacted] May at 9:PM Can't view the images in this email? Click here for the online versionDear [redacted] , Thank you, your payment for $made on 05-25-at 8:06pm has been received[redacted] Best Regards, The Ashro Team *Payments are processed multiple times a day*Payments received after 5:00pm Central Time will be processed the next business dayView our Privacy PolicyTo insure future information from Ashro® is delivered to your inbox (not junk or bulk folders), please add [email protected] to your address bookAshro Milwaukee StMadison, Wisconsin Dr [redacted] phone:1-202-635-8926fax:1-888-749-1987(toll-free)ASHRO To [redacted] May at 9:PM Can't view the images in this email? Click here for the online versionDear [redacted] , Thank you, your payment for $made on 05-25-at 8:09pm has been received[redacted] Best Regards, The Ashro Team *Payments are processed multiple times a day*Payments received after 5:00pm Central Time will be processed the next business dayView our Privacy PolicyTo insure future information from Ashro® is delivered to your inbox (not junk or bulk folders), please add [email protected] to your address bookAshro [redacted] ASHRO To [redacted] Jul at 5:PM Can't view the images in this email? Click here for the online versionDear [redacted] , Thank you, your payment for $made on 07-01-at 4:40pm has been received[redacted] Best Regards, The Ashro Team *Payments are processed multiple times a day*Payments received after 5:00pm Central Time will be processed the next business dayView our Privacy PolicyTo insure future information from Ashro® is delivered to your inbox (not junk or bulk folders), please add [email protected] to your address bookAshro Milwaukee StMadison, Wisconsin ASHRO To [redacted] Jul at 12:AM Can't view the images in this email? Click here for the online versionDear [redacted] , Thank you, your payment for $made on 07-03-at 11:27pm has been received[redacted] Best Regards, The Ashro Team *Payments are processed multiple times a day*Payments received after 5:00pm Central Time will be processed the next business dayView our Privacy PolicyTo insure future information from Ashro® is delivered to your inbox (not junk or bulk folders), please add [email protected] to your address bookAshro Milwaukee StMadison, Wisconsin Payment History Here are the details for the past payment you selected: Payee: ASHRO Merchant Name: ASHRO Amount: $ (Paid by check) Payment Date: 06-25-Date Entered: 06-24-Trace/Check Number: [redacted] Reference Number: [redacted] Status: Stopped I did not stop the payment, ASHRO did! The Customer Representative stated the July 1st payment was a mailed payment , but it was notAs, you can plainly see, it was an online payment
Mr [redacted] order exceeded the credit offer for which he had been pre-screenedUpon receipt of his order Montgomery Ward reviewed his consumer credit report to determine if an extension of credit in the larger amount was warrantedAfter reviewing his credit history Ward’s determined that a down payment was required for an approved extension of creditHad Mr [redacted] made the requested down payment his order would have been shipped and the remaining balance of his order would have been posted to his newly opened Montgomery Ward credit account
Montgomery Ward customer service has credited Ms [redacted] account for the full amount of the original order and for all related finance charges and late feesThe account now has a zero balanceIn addition, Montgomery Ward has requested deletion of the account information from Ms [redacted] consumer credit file Montgomery Ward regrets any inconvenience Ms [redacted] may have experienced as a result of this matter
Seventh Avenue located an account in Mr [redacted] name, but the balance on the account does not match the information in the complaintSeventh Avenue has elected to request deletion of that account from Mr [redacted] credit fileThis change may take up to days to appear on a consumer credit report
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Regards, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.]I am fully aware of the companies in question and the Billing method, however this doesn't explain why I'm not getting my monthly bill I have printed a copy of the letter and response and will have the Letter Carrier take it to her Supervisor to see where that leads.I received letters yesterday from Swiss Colony, Country Door and Monroe and Main with my balance due on each account, which is fine except I need my monthly bill not just a piece of paper with my balance on it (they literally sent me a piece of paper with the balance, not a statement).I will follow up with Revdex.com in approximately days to weeks or as soon as I hear something from the Post Master in Waldorf, Maryland Your help in greatly appreciated Regards, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted] I did not order anything from this company my daughter ordered it under my name and was paying for it,I have been trying to resolve this by paying it off in full and for them removing it from my credit report since I was not responsible for this order,I feel they should comply with my requests,furthermore I refuse to pay any collection companies,I do business with businesses themselves not 3rd parties
Montgomery Ward does not currently furnish information regarding its open, active accounts to the consumer reporting agencies. While this policy is subject to periodic review, the company does not have any plans change its reporting in the near future. Montgomery Ward regrets any inconvenience this... may have caused.
Thank you for letting us know about the problem you experienced with order # [redacted] , a replacement was shipped on 3/and is scheduled to be delivered by FedEx on 3/by 10:am
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.]I would like you to contact the collection agency by phone or email to verity the account has been paid and update the credit report Regards, [redacted]
We received your correspondence from the Revdex.com regarding Order # [redacted] We apologize for the delay in shipping the Cressida Dress When adding an item to your online shopping cart, any special messages regarding that item will pop up under the quantity in a tan fontThis allows the customer the opportunity to continue with that item or remove it from the cartIf the customer wishes to include a delayed item in the order, this item will be reflected on the account balance but will be denoted as unshipped merchandiseThis notation lets our billing department and the customer know that neither finance charges nor payments are to be applied to this portion of the balance until the item shipsUnshipped merchandise is included in the account balance to accurately reflect any remaining credit Our records indicate the Cressida Dress is expected to ship approximately 7/13/If inventory becomes available prior to that date, the item may ship soonerShipment notification will be emailed when tracking becomes availableIf you no longer wish to wait for the item, please call Customer Service toll free at [redacted] and we will gladly remove this item from your account We hope this information is helpful to youWe appreciate the opportunity to explain Sincerely, Ashro