Tanga.com

Well, I ordered a printer and ink cartridges. I ordered the printer first. I got the ink cartridges but not the printer. They asked me to review the ink cartridges online. Since they haven't shipped the printer their request is stupid at best.

Look out, [redacted] Here's TANGA!!

I have made several purchases in the last month and products have been of good quality, prices are reasonable and turn around time has been great

Great company. Love their prices.

Tanga has always been very good in descriptive ads and great in their timely shipping.

I very much like shopping with Tanga.com! They provide great, money-saving deals that are delivered quickly and as expected.

Customer has been provided a full refund for the item. We cannot send another watch, as we are currently sold out of this style. If the customer would like to purchase another watch, I can provide a discount for the hassle that they have experienced. They can write to us...

at [redacted], request myself, [redacted], the customer service manager and we can get the discount to the customer. I am terribly sorry that there was a delay, and the item was then refunded.

I have purchased from tanga a few times and always get my products in a timely manner for an online store they are great please keep up the good work tanga

I have ordered a variety of products from Tanga and I have been very satisfied with all of them. The quality is excellent and the prices very reasonable.

I've purchased nearly a dozen times from Tanga. Their business practices are professional and I've never experienced a problem. I can not make the same claim with one of their competitors.

Excellent values for great prices. Prompt shipping. Unusual items hard to find locally are offered at super sale, hard-to-resist prices. So glad to have found this Web business.

Tanga customer service is outstanding! When there was a problem with a product I had ordered from them, I contacted them and they responded immediately! And they resolved the issue with courtesy and efficiency. Definitely a company I will buy from again!

Painless purchase. Product is as advertised. Very happy with product and price. Speedy shipping (2 days) once processed and shipping was free. Can't beat that.

Always a great experience. Trustworthy company.

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I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.  We have ordered from this company several times before and the items were ok.  This has left a bad experience and we will not order again.  They need live Customer Service or at least able to speak to somone when you call.  Not reach voicemail all day.  This is not good service.  

Regards,

My Experience with Tanga's Customer Support Team on July 27, 28, & 29th, I feel is worthy of this review.

My wanting to acknowledge and then following thru on writing about this new, good....dare I say great, on line shopping, small businesse, that's left me, pleasantly surprised & content with the process, ultimate resolution, & my overall experience of dealing with Tanga's friendly Customer Care Rep's on my need of help with, problem products and possibly returns.

That fact that it all went so well, its just so refreshing to have this experience again.

Im happy to have found an online company that responds to an issue about a return, exchange, a product problem or question, just as quickly as they've responded to a new purchase order or a positive....something.

Over the years it's become such a hassle to make returns. Especially when it's a purchases on line. With things bought without touching, clothes not tried on before being bought, not seen in real life, etc, these things make on line shopping returns all the more common, it can also make for a long, frustrating day in customer relations departments.

These Customer Care people were different though, these Tanga's employees that I'd emailed & texted, more that once, discussing 2 different order #'s & 5-6 different issues. Each email & text I sent was acknowledged by a Cust. Care person as to being received and I was either given a resolution right away or I was told that the problem needs to be looked into further before determining a resolution for it. Surprisingly, each of my issues were resolved by the end of the SAME day. As I'd get the emails or texts I had to smile when I found, more than once, these little, humorous, cute, comments, included. It made me feel less stressed throughput the day, not as worried as I normally get when I'm told a problem can be resolved at that time and they company will get back to me, they usually don't, and more often than not I feel like I'm the problem, for having a problem and I'm apologizing for not being happy. A problem can take many, many calls, emails, escalated to managers, writing notes, names of whom I've dealt with, and on & on.

Just realizing I have a problem & will have to return something, uggg.

Tanga CC team, ????, the "complaint /resolution process" requires, work. A good CC Rep. Is rare these days, its the department that has to talk, type, do the right things nessassary to, KEEP a customer, & keep them happy.

The Tanga Customer Support Guys I worked with on July 27 & 28th they're keepers.

I'm so glad I hooked up with Tanga, nice deals and quick shipping!

Items were received in a timely manner and the quality was much better than I expected. Will buy from Tanga again

Always good products and service.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,