Tapjoy

Tapjoy's offers are owned by third-party Advertisers. If a user is not awarded after successfully completing an offer as per the instructions, we must confirm eligibility before we can credit their device. This user's device was awarded 3199 Diamonds in Covet Fashion: The Game for Shopping &...

Dress-Up 7/28/17 for the 'Videostripe: Get your 7 day free trial' offer, via ticket [redacted]. We apologize for the delay in resolution to their issue.

Tapjoy's offers are owned by third-party Advertisers. If a customer is not awarded after successfully completing an offer as per the instructions, we must confirm eligibility before we can credit their device. Ticket [redacted] - awarded 12970 Diamonds in Covet Fashion: The Game of Shopping &...

Dress-Up 5/16/17 for the '3 magazines for the price of 1! Subscribe now!' offer. We apologize for the time taken to resolve their issue.

Initial Business Response /* (1000, 5, 2015/07/08) */
Tapjoy's offers are owned by third-party Advertisers. If a user has successfully completed an offer as per the instructions and are not rewarded, we must confirm eligibility before we can credit their device. This user submitted a ticket...

(XXXXXXXX) for the 'Signup for flarePlay & play your favorite mobile apps on TV!' offer and was denied eligibility by the Advertiser as their order was canceled/refunded 4/28/15. The user then submitted another ticket (XXXXXXXX) for the same offer stating they had taken the offer again. When sent to the Adv to verify eligibility they responded not to reward the user stating: "ordered on 4/25 cxl 4/28 and is now trying to do it again...." We are not able to credit a users device without the Advertiser's approval, and the Advertiser again denied the user's eligibility. We have since resolved this issue via the user's ticket.

This customer's tickets were handled 7/22/16. They have submitted additional tickets 7/26/16 which will be handled in the order received. We apologize for the delay in resolution to their issues.

This user has not been banned from Tapjoy's services. The offers presented are what is available. For further information, please refer to Tapjoy's Terms of Service: [redacted]

Complaint: [redacted]I am rejecting this response because: they are lying about everything that they are saying and this is the exact same thing that happens to hundreds of other TapJoy users as well. They want something that is impossible to give, Screenshotted Proof an offer is completed days after the browser windows are closed and thus 100% impossible to give the so called proof they want at TapJoy well offers stand completed but if you don't complete the intended offers SPAM REQUIREMENTS the TapJoy offers don't ever go through. The SPAM offers are giving the victims of this nothing but SPAM emails and Telemarketer Phone Calls for completing them but NOTHING WHATSOEVER comes from TapJoy in the forms of the Rewards that TapJoy owes for they go and say the offers aren't completed WHEN THEY ARE 100% COMPLETED by their requirements at TapJoy except for the Offers SPAM REQUIREMENTS. This is 100% UNACCEPTABLE BY ALL STANDARDS and is also 100% unacceptable by all users of TapJoy and there are thousands of people that have had to deal with this from TapJoy for hundreds of times over many different days and we all demand that TapJoy is shutdown once and for all for how they lie about their offers, support SCAMMERS and TELEMARKETERS well not making good on their completed offers for the so called third parties with the offers that need to be completed don't accept that the offers are complete until the offers' SPAM requirements are 100% completed thus resulting in countless and harassing SPAM emails and Telemarketer Phone Calls.
Sincerely, [redacted]

Complaint: [redacted]I am rejecting this response because:
The offer stated to complete an offer on the first page.  The first offer that came up was the 3 month trial to [redacted] which I signed up for.  I provided them with proof of signing up for the offer on several occasions, but they did not accept it, stating that my proof did not contain a code.. the offer I signed up for did not provide such, nevertheless, I did complete the offer.  To suggest that they only paid the offer to appease me is convenient as it was done ONLY after receiving the Revdex.com complaint. Sincerely,[redacted]

Complaint: [redacted]I am rejecting this response because: Not  only do they cause they're backlogged by not responding properly they also when they try to work it out do not give all of the gold awards that was promised. Like tips on playing the guitar Rewards double reward offer of gold but they only will pay the regular and not the promotional rewardSincerely,[redacted]

Complaint: [redacted]I am rejecting this response because: I have put tickets in over missing diamonds and they always tell me that there is none owing. I have done so many surveys, majority of them is offered after already completing one. Maybe that is why I haven't been getting awarded, maybe it's not registering because it comes up with a message you have successfully completed this survey, now we have a new survey for you to complete, you click ok and you get new survey. That could be why I am not getting the diamonds and maybe they aren't showing up as been completed either even though they have been.Sincerely,[redacted]

Complaint: [redacted]I am rejecting this response because:Sincerely,[redacted]
 
Again, both apps are installed on my device. Please advise what further information you need to verify this.  I have provided my device ID and screenshots.  You have my account info.  If your system shows that I have not completed the requirements, then your system is faulty.  If you do not provide the advertised rewards for the completed offer I will escalate the issue to the Attorney General's office and/or the [redacted]

Tapjoy's offers are owned by third-party Advertisers. If a user is not awarded after successfully completing an offer as per the instructions, we must confirm eligibility before we can credit their device. If a user is determined ineligible by the Advertiser, they are responded with the...

ineligibility reason. As the determination was made by the Advertiser, not Tapjoy, we are unable to award them for the offer.

This user was banned from Tapjoy's services 11/2017 due to violating our Terms of Service ([redacted]/). They were told this again 3/9/18, and will not be receiving any additional currency from Tapjoy.
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Ticket [redacted] - awarded 10664 Diamonds in Covet Fashion - Dress Up Game 7/19/17 for the 'Earn $10 FREE by Watching Video, Taking Surveys and More!' offer. The user has not submitted a ticket for a "cbs" offer. For assistance, they will need to submit a ticket for the specific offer seeking...

reward.

Initial Business Response /* (1000, 5, 2015/06/19) */
This users rewards were blocked by our Risk Management system. After review, the blocked rewards have been forced and the user's device credited. This includes the 'Show Dad that you care. Give him the gift of Bevel today!' offer with XXXXXXX...

credits this user was referring to in their complaint. We apologize for the delay and inconvenience caused.

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This user has been banned from using Tapjoy’s services due to violating Tapjoy’s Terms of Service. This user will not be receiving any additional rewards/currency from...

Tapjoy.

Tapjoy's offers are owned by third-party Advertisers. If a customer is not awarded after successfully completing an offer as per the instructions, we must confirm eligibility before we can credit their device. This user was determined ineligible by the Advertiser, [redacted] as Game of War was not...

installed through Tapjoy. Below are the offer instructions presented to the user prior to completing the offer:
 
* NOTE: Registration of a NEW account is required to be eligible for this reward.1. Install Game of War - Fire Age2. Complete the Tutorial3. Tap on the Stronghold building4. View Requirements to level up the Stronghold building5. Complete Requirement to reach Stronghold Level 10 (NOT User Level)**Reward granted to player upon upgrading the Stronghold to Level 10. Note: This reward is NOT associated with Hero level.** You must complete this action within 7 days for your reward.** Please note, your currency reward can be delayed up to 1 hour."
 
As this determination was made by the Advertiser, [redacted] we are unable to award the user's device for this offer.

Complaint: [redacted]I am rejecting this response because:
Screenshots were sent. Tapjoy only applied diamonds for one, offer after I made a complaint with the[redacted]. Sincerely,[redacted]