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Tarrant Roofing

1900 Handley Ederville Rd, Fort Worth, Texas, United States, 76118

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Tarrant Roofing Reviews (%countItem)

I was 100% pleased with the excellent roofing work and customer service provided by Tarrant Roofing. They replaced my roof and gutters that received damage from a recent hail storm. Of particular note was the professionalism and customer care provided by Michelle B. As the sales agent and project manager for my repair, she stayed on top of every aspect of the job and made sure everything ran as smoothly as possible. This was noteworthy because the whole time we were plagued by bad weather. She made sure we were advised of any issues and worked with all the subs to make sure everything was completed as soon as possible. She coordinated with my insurance company and made the process as painless as possible. Thanks again Michelle and Tarrant Roofing!

Tarrant Roofing Response • Nov 21, 2018

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David C managed my roof replacement and helped from the insurance claim to the last minute items we needed done and stayed on it to the end. I couldn't be any happier. (David R / Arlington, Texas)

Tarrant Roofing Response • Nov 21, 2018

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Tarrant Roofing recently replaced my roof and I am 100% satisfied!
Bryan was my contact person...he was perfect!!!
Bryan walked me hrough the whole process...insurance, timeframes, what to expect...they completed the job in 1 day!!!...not expected, but really a bonus (the gutters were the following day).
Bryan was always available to me for questions/concerns during the process, and he came by and/or texted me to make sure I was completely satisfied after the job was done.
I really appreciate Bryan’s serious attention to detail...very genuine!
Thank you Bryan!!!...and thank you Tarrant Roofing.
Sincerely,
V

Tarrant Roofing Response • Nov 21, 2018

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After doing some due diligence I chose Tarrant Roofing to replace my roof. My original 14 year roof was a mess after all the hail storms over that time and I was losing shingles in any kind of breeze or wind.
The face of Tarrant Roofing for me was Michelle B. and she was awesome. I had much anxiety with this project and she was great answering all my questions and working with my insurance. She continued to follow up and ensure everything was taken care of.
I couldn't be more pleased with the outcome. Thank you Michelle and Tarrant Roofing.

Tarrant Roofing Response • Nov 21, 2018

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Tarrant Roofing finished our new roof the end of August and we are very pleased with the professionalism and communication of Greg S. Greg was our representative and project manager through the whole project and was physically checking the job everyday. We had estimates from 3 other roofing companies and decided to go with Tarrant Roofing even though their estimate was a little higher. Their reputation in the industry gave us trust in the value.
Greg was helpful in giving us samples and helped educate us on the different types of roofs that we had to choose from. He was able to give us some homes where the roof we chose were complete and we could see the finished product. We upgraded our roof to a DaVinci Bellaforte Shake and love the new look. We've received numerous compliments from our neighbors for the high end look. Because it's a Class 4 roofing material it will help reduce our insurance costs and utility bills.
The workmen that were on the job for 4 days were polite, respectful and always courteous. They responded to our questions and kept us informed. Juan was their project manager and followed through with each task. The crew cleaned the area each day and were easy to work with. We are very pleased with our choice of Tarrant Roofing.

Tarrant Roofing Response • Sep 20, 2018

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Recently we had our roof replaced by Tarrant Roofing. We worked directly with Bryce G. who we found to be a very nice but more importantly knowledgeable guy. We had three estimates and found Tarrant to be the best in between all of them. They had financing options (0% to 18 months) which was convenient for us. They are just big enough as a company that I was comfortable paying a little more than the lowest estimate because I have the confidence of knowing they'll be around and easy enough to deal with in the future if any problems arise. They also have crews that are doing this day in and day out and are accustomed to the labor. So far I don't foresee any issues. The quality of the work was great and the drip edge matched our paint very well. Bryce did all he could to make sure that everything went smooth from beginning to end. The crew did an excellent job and the details were not ignored. Materials were estimated correctly and dropped off the day before and the crew was done in about 10-12 hours. Thank you Bryce and everyone at Tarrant Roofing. With all the rain we've had recently we've been able to sleep peacefully knowing our dwelling is protected.

Tarrant Roofing Response • Sep 20, 2018

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We had a new roof installed by Tarrant roofing and the whole process has been smooth and professional. Recently I had to call them back for a leak around my chimney and they came when they said they would, worked through a rain storm and began repairs. For me, the customer service has been exceptional and they have kept me informed along the way. If they would tell me that they would show up at a certain time they were there even in a storm. I would recommend them!

Tarrant Roofing Response • Sep 20, 2018

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Thank you Zena S and team! From the time our roof was first inspected, scheduling to fit our timeline, monitoring the progress, and to the followup inspection, Zena was thorough, professional, and delivered the best customer service experience we could imagine. The roof was completed on time, and to our complete satisfaction. I would highly recommend Zena and her team to any one in need of a roof replacement!

Tarrant Roofing Response • Sep 20, 2018

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These guys did our roof. These guys are top shelf...David L. handled our claim, did out roof and did an excellent job and followed through on everything. I highly recommend these guys if you want the job done right. Extremely professional, covered my plants, cleaned up and the crew of workers where kind and respectful...more companies need to do business like these guys.
Mike

Tarrant Roofing finished replacing our old roof about a week ago and we could not be more pleased with the results. Our old roof was about 15 years old and had a good bit of hail damage. Scott happened to be in the neighborhood and completed a free inspection. Scott worked with our insurance company for roof replacement on our home, storage building, as well as complete gutter replacement. We had some minor foundation work done earlier and expressed our concern about moving water away from the foundation. The company doing the gutters did a fantastic job and added the recommended gutter downspout extensions, per our foundation company, as well as some leaf screens. The work was completed in a day and the roof crew was courteous and well supervised and know what they were doing. After the roof was completed and inspection was done of our attic, water heater vents, and furnace connections. We couldn't be happier with the work and professionalism shown by Tarrant Roofing. They have been in business a long time and that was a plus. A job well done!

Tarrant Roofing Response • Sep 20, 2018

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Judy H and her crew did a great job installing our new roof, made our home look just great we are very happy with it, would recommend her and the crew to anyone.
Thanks very much
Tu and Larry P

In June or August of 2016 my roof was replaced by Tarrant Roofing. In October the valley area of my garage leaked. Bo sent someone out but they could not find the leak. We went through all of 2017 with the roof leaking off and on, sometimes a heavy rain, sometimes a light rain. I did not contact the roofers because with the service I had in 2016 with this issue I figured whats the use. It probably leaked in 2017 less than 2 dozen times.
Now in 2018 its still an off and on thing but, in April I contacted Tarrant Roofing again. Finally someone came out but, still couldn't make it leak.
On 8-10 & 8-11 the rain poured in. On 8-13 it rain again heavy but no leak. Calling and asking to have someone contact my wife has brought no response. The only solution to fixing the problem another roofer has told me is to re-roof the garage paying close attention to the valley. I'd tell Tarrant roofing that but, they have not contacted me.

Tarrant Roofing Response • Sep 04, 2018

Tarrant Roofing responded to the complaint by showing up onsite the morning of the complaint. After speaking to the homeowner, in person, we came to an agreement to re-roof the leaking area.

Tarrant Roofing has torn off a complete section (valley & garage area) and re-roofed the leaking area the week of August 31st. The customer was satisfied when we left the job site.

Customer Response • Sep 05, 2018

I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.

Thank You Calub B for his excellent customer service, He was at my house the day the insurance came to inspect showing them roof, other damages from the roof leaking into my house and he was here the day the was put on.
Aldo team arrive on time, and did outstanding job getting the roof on, and cleaning up, thank you,
if you look for a outstanding Roofing company, give Tarrant Roofing a call they have it all quality maternal, outstanding customer and outstanding worker.

Tarrant Roofing Response • Aug 20, 2018

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Scott, Wes and the crew did a great job of roofing our home last week. We couldn't be more pleased and highly recommend them. Some of our gutters were slightly damaged and they replaced them at no charge to us and did it very quickly. If you need a roof inspection don't hesitate to call them. They get 5 stars from us!!

Tarrant Roofing Response • Aug 14, 2018

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From the time we were contacted by the Tarrant Roofer inspector until the entire roofing contractor crew left after completing the job we were extremely impressed. Judy was very professional but we quickly felt like we were being personally taken care of. She was very knowledgeable and had our best interests as first priority. We absolutely love our new roof. Our neighbors were also impressed at how clean the yard was left. Several people have commented that they would like a card so they could contact Tarrant Roofing in the future.

Tarrant Roofing Response • Aug 14, 2018

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Process was very quick, they showed up on time as we were leaving for work and by the time we arrived back home we had a brand new roof. Cj was great to work with throughout the process and he was very helpful when it came to choosing a color as well. The shingles that were chose look great and changes the entire look of the house.

Tarrant Roofing Response • Aug 14, 2018

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I had my roof done by Tarrant Roofing after a hail storm. Steve M was the contractor who came out to inspect my roof. He was accommodating and able to meet with my insurance adjuster even in short notice scheduling changes. The work was completed in less than 4 hours after they began. I hope not to have damage again but if I do, Steve M with Tarrant Roofing will be he man I call.

Tarrant Roofing Response • Aug 14, 2018

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Our new roof bye Tarrant Roofing looks phenomenal. CJ M and his crew made the whole process completely painless. CJ came out and gave us a quote the same day we called and answered all our questions, he even suggested a color change and I’m so thankful he did. What a world of difference changing your shingle color can do for looks. Overall it was the greatest experience I’ve had with any contractor and would not hesitate to recommend Tarrant Roofing to anyone I know.

Tarrant Roofing Response • Aug 14, 2018

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After an in-depth research of several roofing companies, we selected Tarrant Roofing, due to the excellent online ratings, positive reviews from previous customers, seeing the quality work and the information provided from the initial contact at our free roof inspection.
They recently did a total roof replacement for us. It was a great experience working with the Sales Manager, who is organized, reliable and very knowledgeable in the profession. He has excellent communication by explaining the process from beginning to end, detail-oriented to the time the work would begin, materials delivered and type of materials, to the process of the cleanup. Let me acknowledge his patience as well… His prompt responses to our many, many, many questions are appreciated.
Although we were at work the day of the install, he kept us informed through calls and texts of several photos of the progress from beginning to completion. Overall, impressive experience and we highly recommend Tarrant Roofing. Job well done!

Tarrant Roofing Response • Aug 14, 2018

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Andrew S. with Tarrant Roofing called after the latest hail storm because my roof at a previous address was still under warranty. New house was hit pretty hard & ended up needing a full replacement. Andrew was here to meet with insurance adjusters & manage all the different aspects of the repairs to our home. Always on time & always friendly.

Tarrant Roofing Response • Aug 14, 2018

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Address: 1900 Handley Ederville Rd, Fort Worth, Texas, United States, 76118

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+1 (855) 462-9739
+1 (817) 358-2039

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This website was reported to be associated with Tarrant Roofing.


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