TD Bank

Mr [redacted] , we appreciate your feedback and will continue to provide you with the best service possible At this time no further fee refunds will be considered as you have been previously educated and continue to choose to remain enrolled in the TD Debit Card Advance program This feature allows the debit card to overdraft with the understanding that any overdraft may case a fee Please feel free to reach out to our customer service team should you wish to discuss further, ###-###-#### Thank you

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to
complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** ***

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues
and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** ***

Revdex.com:
I have reviewed the response submitted by the
business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** ***

Ms***, thank you for allowing us to address your concerns. As a courtesy to you, $in maintenance fees has been credited to your account and have waived the fee for November and December. We apologize for the inconvenience and do hope this resolution meets your
satisfaction. You are a valued customer and we appreciate your business

Thank you for taking the time to speak with us regarding the overdraft fees on your account. We hope you are satisfied with the refund provided

Mr*** we sincerely apologize for any confusion or inconvenience this situation may have caused. You are a valued customer and as such we did extend to you the online offer of 20,bonus rewards points before you chose to close your account. You declined this offer. As you applied for the credit card and were approved we are unable to remove the credit inquiry. We are obligated by law to report accurately to the credit bureaus

Good DayWe are in receipt of your complaint, and we are currently investigating your issueIn the interim, please feel free to contact *** *** at ###-###-####Thank you

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint #***Please add your rejection comments below.
Regards,
I thought that my husband,*** gave approval on the phone to communicate with me on his behalf If you cannot do that, please contact him at***@***.net Attention TD car problem
*** ***

Mr***, thank you for allowing us the opportunity to address your concerns. We apologize for the experience you have had and hope that the $fee refund helps to reach a satisfactory resolution. You are a valued customer and we look forward to continuing our relationship with
you

Revdex.com:
I have reviewed the response submitted by the business and have determined that
the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
Td bank has sent me mail and is looking into issue but complaint is not resolved yet
Regards,
*** ***

Revdex.com:
I have reviewed the response submitted by the
business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint #***Please add your rejection comments below.
I want to thank the bank representative on contacting me backI am rejecting the response not because the agent did the best possible but because from the time I wrote my letter to the Revdex.com (Revdex.com) to later that same day the bank added an additional $dollars in feesI am a college student and work to keep the basic things going I cannot afford to pay fees where I see I am being unjustly being charged.
I went to speak to a representative at a branch when I saw the additional fees where added to my accountI was explained that the overdraft fee was placed on the account prior to having any of the other transaction paidThese transactions (crossed out in red through "Debit Charge" on the attached file) were all pending prior to September 29, The first transaction (Order: Top to Bottom) to a gas station had been pending for approximately to daysThe second transaction to Gourmet had been pending for a few days as were the other items so the bank knew of these transactionsOn September 29, I was charged a fee, this fee was the first thing to be charged on the account by the bank purposely doing this causing the other items that had been deducted from my account and showed as pending to have no fundsI realized that the bank did this on purpose to continue charging more fees. The bank decided what was best for them instead of doing the correct thingThe correct thing was to charge the items as they had been originally charged when I swiped the debit card regardless of post date because they already knew these transactions were coming through but neglected it and proceeded with what they felt like doing
The bank also charged another "OD Charge" of $Where did this charge come from? I have ceased to use this account for the past days or so to the presentWhere is this charge coming from? a Transaction of months ago? Where?
TD needs to reevaluate their online banking systemIt is providing information with regards to your account and then charges you an arm and a leg for it because they are trying to get one over with the consumer
The bank needs to show a charge date and a post date this will keep things clear and help the consumer
I want to thank you for your time with regards to this matter and I hope someone can help me
Regards,
*** *** ***

Thank you for your patience, we are working on resolving your complaint but more time is needed. We apologize

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
I have not received anything information from td bank on his dispute or resolution to clear the account and remove the status from *** as this is a fraud balance and the address they have filed in *** ** *** is invalid and not my correct address
Regards,
*** ***

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved Thank you for responding in such a timely manner I look forward continuing to do business with T.DBank
Regards,
*** ***

Mr***, I understand you spoke with *** *** on April 22, regarding your credit card. *** explained that the promotion of 20,points was for online applicants only but he offered to give you that bonus should you reopen your card with TD Bank You declined this
offer. *** apologized and explained that we are unable to remove the credit inquiry from your credit file as requested because you willing applied for the credit card

We apologize as our attempts to reach you have not been successful. $in fees has been refunded to your account

I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** ***

Good Day Mr *** ***,
We are in receipt of your Revdex.com complaint and understand that you have been in contact with Regional Market Manager *** *** in regards to opening your account*** advised that you will be calling her once your account has been open. If you have any questions, please contact *** *** at ***
Thank you

I understand you are abided by law to report credit inquiry to credit agencyHowever, this inquiry was a result of the malpractice of bait-and-switch, and it is illegalIt makes me wonder why the law can be followed selectivelyI declined the offer because I was declined the offer in the first place after weeks of calling and push back by the customer serviceI would like the credit inquiry to be removed because I was not given fair and complete informationA credit inquery is a contract of a promised good and servicesPromised good and services was not delivered, and you have breached the contract in the first placeAs a result, my credit score should not have been impacted by this breach3. I am planning to follow up my complaints with *** and *** *** *** Consumer Affair to bring this to their attentionIt is unfair for large banks to manipulate other people's lives and get away with itThanks for keep the communication open, I sincerely appreciate what you are doingI declined the offer becauseI was not given the offer after weeks of calling and push back by yourcustomer serviceI would like the credit inquiry to be removed because this iswhat the credit inquiry supposed to be should I was given a fair and completeinformationA credit inquiry is a contract of a promised good and services.You could not deliver the promised good, and you have breached the agreement inthe first place, and my credit score should not have been impacted by yourbreach of contract.3. I plan to file complaints to *** and *** *** *** Consumer Affair to bring their attention of your mal-practiceIf you insist, I am planning to submit additional complaints to *** *** *** Local consumer affair and *** for your illegal practice?
Regards,
*** ***