The CCS Companies

Our office
is in receipt of the complaint file by Ms*** ***We greatly appreciate
this opportunity to respond
Please be
advised that the account in question revolves around the balance due on an
insurance policy that cancelled on 9/7/for non-paymentWhen the
policy
cancelled there was still a balance due for insurance provided from the date of
last payment through the cancellation dateThat being said, if Ms*** could
send us a copy of the declarations page from her new insurance company, we
would be happy to forward the documentation to our client to determine if an
adjustment is due
Notwithstanding
the above, after Ms*** filed her complaint with the Revdex.com, she made payment
arrangements with our office
We trust
that this resolves your concerns

Our office
is in receipt of the complaint filed by Ms*** ***We greatly appreciate
this opportunity to respond
Please be
advised that we have agreed with Ms***’s request to stop contacting her
Accordingly, we have closed this account with our officePlease be
assured
that we did not send this account to any Credit Reporting Agency
We trust
this resolves your concerns

Our office is in receipt of the complaint filed by Mr*** ***We greatly appreciate the opportunity to respond
Please be advised that we previously received Mr***’s
request that we cease collectionsAccordingly, the account was closed with our
office and Mr*** will hear
nothing further from us in regard to this
matterAlthough we have closed the account, please note that our client
believes the balance is due and we cannot control any actions they may take in
regard to this matter
We trust this resolves your concerns

Our office
is in receipt of the complaint filed by Ms*** ***We greatly
appreciate this opportunity to respond
Please be
advised that Ms*** has two accounts with our officeThe first is for
***, but that account was closed with our office on 3/30/after
our
client advised us they received a payment directly from Ms***The second
account is for Progressive Insurance for a balance due on an insurance premium
that expired with a balance duePlease be assured that we have agreed with Ms
***’ request to stop contacting her regarding this matter and have closed
this account with our officeFurther, we have instructed the credit reporting
agency to delete the accountPlease note that we cannot control the speed in
which they act upon our request and recommend giving them at least thirty (30)
days to update their records
We trust this
resolves your concerns

Our office is in receipt of the complaint filed by Ms***We greatly appreciate this opportunity to respond Ms*** is requesting that we stop calling her telephone numberPlease be advised that the number was removed from our records on 5/6/after Ms*** advised us
that this telephone number did not belong to the person we were attempting to contactPlease be assured that this was the very first instance we were aware the telephonenumber did not belong to the person we were attempting to contactMs*** will not hear anything further regarding this matter. We trust that this resolves your concerns

Our office
is in receipt of the complaint filed by Mr*** ***We greatly appreciate
this opportunity to respond.Please note
that the refund which Mr*** was sent to him on 5/1/and our records show
that the check has been cashedIn regard to the settlement, we request that
Mr
*** please call us to discuss that further
We trust
that this resolves your concerns

Our office
is in receipt of the complaint filed by Mr*** ***We greatly
appreciate this opportunity to respond
Contrary to
Mr***’ assertion, our attempts to collect a balance due from him are not a
scamOur client’s records indicate that Mr***’ insurance
policy cancelled
on 3/3/because of a driving violationWhen the policy cancelled there was
still a balance due for insurance provided from the date of last payment
through the cancellation dateThat being said, we have closed this account
with our office and Mr*** will hear nothing further from us in regard to
this matter
We trust
this resolves your concerns

Our office
is in receipt of the complaint filed by Ms*** ***We greatly
appreciate this opportunity to respond
Please be
advised that we have agreed with Ms***’s request to cease collections
Although she will hear nothing further from us in regard to this matter;
please
note that our client believes the account is due and we cannot control any
actions they may take in regard to the matterThat being said, if Ms*** has
documentation showing her insurance company paid the account, we would be happy
to forward the documentation to our client to review if she could please
forward us the information
We trust
this resolves your concerns

[THE COLLECTION NOTICE AND REQUEST TO SEND ME AN EMAIL OR LETTER STATING THIS WAS NOT MY DEBT AND NO ACTION WILL BE TAKING AGAINST ME AGAINST MY CREDIT, ETC., WAS FAXED TO THIS BUSINESS TWICE WITH CONFIRMATIONTHIS INFORMATION WAS ALSO FAXED TO Revdex.com]
Regards,
*** ***

Our office
is in receipt of the complaint filed by Ms*** ***We greatly
appreciate this opportunity to respond
As a
preliminary matter, please be advised that this account was sent to us directly
by ACNThat being said, we have closed this account with our officePlease
be
assured that we did not send this account to any Credit Reporting Agency
Although we
have closed this account, we would be happy to assist Ms*** with her fraud
claim if she could please forward us a completed identity theft affidavit and
police reportUpon receipt of the documentation we will forward it to our
client to determine if an adjustment is due
We trust
this resolves your concerns

Our office
is in receipt of the complaint filed by Mr*** ***We greatly appreciate
this opportunity to respond
It does not
appear that Mr***’s concerns are with CCS’ handling of the account
Instead, he disputes owing a balance to his former insurance company
(our
creditor-client)Please note that the balance in question represents the
remaining balance due on an insurance policy that cancelled on 12/13/for
non-paymentWhen the policy cancelled, there was still a balance due for
insurance provided by our client from the date of last payment through the
cancellation dateThat being said, we have closed this account with our office
and are instructing the credit reporting agency to delete the accountPlease
note that we cannot control the speed in which they act upon our request and
recommend giving them at least thirty (30) days to update their records
We trust this resolves your concerns

Our office
is in receipt of the complaint filed by *** ***We greatly appreciate
this opportunity to respond
Mr*** is requesting
that we stop calling his telephone numberPlease be advised that Mr***’s
telephone number was removed from our records on 4/11/after Mr
***
advised us that the telephone number did not belong to the person we were
attempting to contactMr*** has heard nothing further from us in regard to
this matter
We trust this resolves your concerns

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
As recently as yesterday, 04/22/15, CCS calls to my home continuedToday was the first day in several months that I did not receive the expected calls, but I am not yet comfortable accepting that the harassment has permanently stopped.
Regards,
*** ***

We regret
that our previous response was not satisfactory to Mr***However, as we
indicated in our previous response please be advised that we need a copy of the
letter with a file number listed in order to investigate his concerns further
We trust this resolves your concerns

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
My father and mothers phone number is ###-###-#### please resolve before I accept response
Regards,
*** ***

Our office
is in receipt of the complaint file by *** *** ***We greatly appreciate
this opportunity to respond
Contrary to **
*** concerns, there was no previous request made by *** to CCS to stop
contacting her regarding this matterThat being said, we have
agreed with her
request and closed this account with our office
Please note
that we would be happy to assist *** with her assertion that her insurance
company has paid this if she could send us a copy of the *** ** *** from her insurance company showing this was paidUpon receipt we will
forward it to our client to determine if an adjustment is due
We trust
that this resolves your concerns

Our office is in receipt of
the complaint filed by *** ***We greatly appreciate this opportunity
to respond
Please be advised that there
is no obligation to remove an account from the credit bureaus, but we were
extending that courtesy to Ms*** if the account was
paid in fullThat
being said, we have closed with our office and the Credit Reporting Agency
(CRA) was instructed to delete the accountPlease note that we cannot control
the speed in which the CRA acts upon our request and we recommend giving them
at least thirty (30) to update their records
We trust this resolves your
concerns

Our office is in receipt of the complaint filed by Ms*** ***We greatly appreciate the opportunity to respond
Please be advised that Ms*** was believed to be the
person we were attempting to contactThat being said, we have agreed with her
request not to be contacted any further
regarding this matterFurther, please
be assured that we did not send this file to any credit reporting agency
We trust this resolves your concerns

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments belowRegards,
*** ***

Our office is in receipt of the complaint filed by Ms. [redacted]. We greatly appreciate this opportunity to respond.Ms. [redacted] disputes owing a balance to her former insurance company (our creditor-client). Please be advised that the accounts in question revolve around insurance policies...

that cancelled on 10/28/16 due to nonpayment. When the policies cancelled there was still a balance due for insurance provided from the date of last payment through the cancellation date. Notwithstanding the above, we have closed the accounts with our office in accordance with Ms. [redacted]’s request to stop collection efforts. We have also forwarded a copy of the complaint to our client to review. Please be assured that these accounts were not sent to any credit reporting agency.We trust this resolves your concerns.