The CCS Companies

I certainly regret feeling forced to file my complaint on [redacted] [redacted] and Credit Collection Services and appreciated your prompt attention to this matter. I am pleased with CCS’s decision to close the account with their office and this too is what I will do in regards to CCS. I am looking forward to hearing from [redacted] [redacted] concerning this matter. Thank you again for your help in trying to settle this matter

Our office is in receipt of the complaint filed by Ms. [redacted]. We greatly appreciate this opportunity to respond.   The account in question revolves around an insurance policy that cancelled on 12/28/15 due to nonpayment. When the policy cancelled there was still a balance due for...

insurance coverage provided from the date of last payment through the cancellation date. However, if Ms. [redacted] would send us a copy the declarations page from her new insurance company, we would be happy to forward the documentation to our client to determine if an adjustment is due. Notwithstanding the above, please be advised that we have closed this account with our office forwarded a copy of the complaint to our client to review. As a courtesy, we have instructed the Credit Reporting Agency (CRA) to delete the account. Please note that we cannot control the speed in which the CRA acts upon our request and we recommend giving at least thirty (30) days to update their records.   We trust this resolves your concerns.

Our office is in receipt of the complaint filed by Ms. [redacted]. We greatly appreciate this opportunity to respond.   Contrary to Ms. [redacted]’s assertion, please be advised that our creditor-client place the account with our office under Ms. [redacted]’s responsibility.  Accordingly, we have...

closed this account with our office and forwarded a copy of the complaint to our client to review. Please be assured that we did not send this account to any credit reporting agency.   We trust this resolves your concerns.

Our office is in receipt of the complaint filed by Mr. [redacted]. We greatly appreciate this opportunity to respond.   Mr. [redacted] disputes owing a balance to our creditor-client. Please be advised that the accounts in question revolve around insurance policies that cancelled on 12/18/13 due...

to nonpayment and 01/04/15. When the policies cancelled there was still a balance due for insurance provided from the date of last payment through the cancellation date. Notwithstanding we have closed the accounts in question with our office in accordance with Mr. [redacted]’s request to cease communication.   We have also forwarded a copy of the complaint to our clients to review and instructed the Credit Reporting Agencies (CRA) to delete the accounts in question. Please note that we cannot control the speed in which the CRA acts upon our request and recommend giving them at least thirty (30) days to update their records.   We trust this resolved your concerns.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. 
[On 6/28/15 at 2pm MST, I faxed this company asking for confirmation to be emailed to me that they would not be collecting, placing onto my credit report any information, due to the fact they have the wrong name for their debtor and address. **I must have this information due to the fact, that I leave in another town, and have a similar name as their debtor and have the Sheriff, Bounty Hunters and Courts come to my home not including having items placed on my credit report by "other" collection agencies for these people. I have faxed Revdex.com this same request this morning at 11:50 MST ]
Regards,
[redacted]

I [redacted] has already sent a copy of this complaint to CCS and this complaint has not been resolved so would you please move forward with this information it has not been resolved

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

Our office is in receipt of the complaint filed by Mr. [redacted]. We greatly appreciate this opportunity to respond. Mr. [redacted] disputes owing a balance to our creditor-client. Please be advised that the account in question revolves around an insurance policy that cancelled on 09/23/13 due...

to nonpayment. When the policy cancelled there was still a balance due for insurance provided from the date of last payment through the cancellation date. That being said, we have agreed with Mr. [redacted]’s request and cease collections. Accordingly, we have closed the file with our office and are instructing the Credit Reporting Agency (CRA) to delete the account. Please note that we cannot control the speed in which the CRA acts upon our request and recommend giving them at least thirty (30) days to update their records. We trust this resolves your concerns.

Our office is in receipt of the complaint filed by Mr. [redacted]. We greatly appreciate this opportunity to respond.   As a preliminary matter, please be advised that we have agreed with Mr. [redacted]’s request to stop contacting him. Mr. [redacted] disputes owing a balance to our creditor-client....

Accordingly, we have closed this account with our office and forwarded a copy of the complaint to our client to review. Please be assured that we do hold a valid license to operate as a collection agency in Oregon. Furthermore, we did not send this account to any credit reporting agency.   We trust this resolves your concerns.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].  
As this has been an ongoing issue for more than 60 days with no update to my credit report, I would like to request this item to remain open until my credit report has been updated.  
Regards,
[redacted]

Our office
is in receipt of the complaint filed by Ms. [redacted]. We greatly
appreciate this opportunity to respond.
 
Please be
advised that verification of the account was sent to Ms. [redacted] on 5/6/2015.
That being said, we have closed this account with our office and returned...

it to
our creditor-client. Although we have closed this account with our office, our
client believes the account is due and we cannot control any actions they may
take in regard to it. Please be assured that we did not send this account to
any credit reporting agency.
 
We trust
this resolves your concerns.

Our office is in receipt of the complaint filed by Mr. [redacted]. We greatly appreciate this opportunity to respond.   As a preliminary matter, this file involves a subrogation claim, not a consumer debt. Please be advised that our client’s licensed insurance adjuster determined that...

Mr. [redacted] was responsible for the automobile accident. If Mr. [redacted] has documentation to support that he was not responsible, then we would be happy to forward the documentation to our subrogee-client to review if Mr. [redacted] could please send the documentation to our office.   We trust this resolves your concerns.

Our office is in receipt of the complaint filed by Ms. [redacted]. We greatly appreciate this opportunity to respond.   As a preliminary matter, please be advised that Ms. [redacted] was not being contacted by Credit Collection Services. Instead, she was being contacted by Credit Collection...

Services Commercial. Please also note that this matter revolves around a subrogation matter, not a consumer debt.   Contrary to Ms. [redacted]’s assertion, please be assured that correspondence related to her payment agreement with our office was sent to her on 08/12/17. We have no reason to believe she did not receive our correspondence because the correspondence was not returned by the post office as undeliverable.   We trust this resolves your concerns.

Our office is in receipt of the complaint filed by Ms. [redacted]. We greatly appreciate this opportunity to respond.   As a preliminary matter, please be advised that we have agreed with Ms. [redacted]’s request to cease and desist. Furthermore, we did not send this account to any Credit...

Reporting Agency (CRA).   Please be assured that our creditor-client placed this account with our office under Ms. [redacted]’s responsibility.  Contrary to her assertion, her account was immediately placed on hold upon receipt of her correspondence and verification of the account was subsequently sent to her.   Ms. [redacted] previously indicated that her insurance was paid in full. Although we have closed this account with our office, we would be happy to forward any documentation Ms. [redacted] may have showing the account is paid to our creditor-client if she could send it to us.   We trust this resolves your concerns.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. 
I received no such letter. Please upload it here to be sure that I receive it.
Regards,
[redacted]

Our office is in receipt of the complaint filed by Ms. [redacted]. We greatly appreciate this opportunity to respond. Ms. [redacted] disputes owing a balance to her former insurance company (our creditor-client). Please be advised that we have forwarded a copy of this complaint to our client to review...

and they have advised us that if Ms. [redacted] can provide documentation for proof of coverage with another carrier, then they can review the documentation to determine if the policy cancellation date should be backdated accordingly. Notwithstanding the above, we have closed this account with our office and Ms. [redacted] will hear nothing further from us in regard to it. We trust this resolves your concerns.

Revdex.com:
p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 11.0px Helvetica; -webkit-text-stroke: #000000} p.p2 {margin: 0.0px 0.0px 0.0px 0.0px; font: 11.0px Helvetica; -webkit-text-stroke: #000000; min-height: 13.0px} span.s1 {font-kerning: none} I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. Thank you for agreeing to remove this inaccurate debt from my credit reports and also agreeing to not reselling this debt. I understand that by choosing to accept the business response that my complaint will be closed as resolved.   Regards,   [redacted]

Our office is in receipt of the complaint filed by Mr. [redacted]. We greatly appreciate this opportunity to respond.   It appears Mr. [redacted]’ concerns are not with CCS’ handling of the account. Instead, he indicates that he has been the victim of identity theft. If Mr. [redacted] could...

please send us a police report, notarized identity theft affidavit, proof of residence during the time of fraud, and government issued picture ID we would be more than happy to forward the documentation to our creditor-client to determine if an adjustment is due. In the meantime, we have closed this account with our office and forwarded a copy of the complaint to our client to review. Please be assured we did sent this account to any credit reporting agency.   We trust this resolves your concerns.

Our office is in receipt of the complaint filed by Ms. [redacted]. We greatly appreciate this opportunity to respond.   Ms. [redacted] disputes owing a balance to our creditor-client. Please be advised that the account in question revolves around an insurance policy that cancelled on...

08/03/12 due to nonpayment. When the policy cancelled there was still a balance due for insurance provided from the date of last payment through the cancellation date. That being said, we have closed the file with our office and are instructing the Credit Reporting Agency (CRA) to delete the account. Please note that we cannot control the speed in which the CRA acts upon our request and recommend giving them at least thirty (30) days to update their records.   We trust this resolves your concerns.

Our office is in receipt of the complaint filed by Ms. [redacted]. We greatly appreciate the opportunity to respond. Contrary to Ms. [redacted]’s assertion, please be assured that all of the required disclosures were sent to her in writing on 08/10/17 and again on12/01/17. In fact, we have sent...

several letters since then and have no reason to believe she did not receive our letters because the letters were not returned by the post office as undeliverable. Furthermore, please be assured that we never received any request from Ms. [redacted] for validation of the debt. Notwithstanding, we have closed this account is closed with our office and the CRAs are being instructed to delete the account. Please note that we cannot control the speed in which the CRAs act upon our request and we recommend giving them at least thirty (30) days to update their records.   We trust this resolves your concerns.