The College Network, Inc.

The College Network Inc(“TCN”) has received and reviewed your email dated June 9, pertaining to *** *** complaint
TCN will send out the Exam Fee checks that were requested soon.
Please feel free to call me in the event you have any additional questions
Sincerely,
Bernard** ***
Director Customer Relations
The College Network, Inc
1-800-634-

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.TCN states that I had five days to cancel when in fact, it took longer than five days for TCN to provide the needed and required information to the Veterans Administration in order for my benefits to get approval, and I believe this is why TCN intentionally took longer than five days to provide this to the Veterans Administration because if TCN was a school, they would have known that it takes longer than five days for the paperwork to be received by the Veterans Administration. This information would have been provided by a Veterans Representative located in every college who is there only for the Veterans. Also, in the many attempts I made in trying to reach the CEO of this company, when I finally got to speak with a human being, this person refused to give me his last name and only said his name was "John." I feel TCN is a Ponzi scheme. Obviously, the finance company that loan the money to any and everyone doesn't care whether the student finish this "program" or not because TCN is guaranteed to get paid. TCN states that I had five days to cancel when in fact, it took longer than five days for TCN to provide the needed and required information to the Veterans Administration in order for my benefits to get approval, and I believe this is why TCN intentionally took longer than five days to provide this to the Veterans Administration because if TCN was a school, they would have known that it takes longer than five days for the paperwork to be received by the Veterans Administration. Also, in the many attempts I made in trying to reach the CEO of this company, when I finally got to speak with a human being, this person refused to give me his last name and only said his name was "John." I feel TCN is a Ponzi scheme. Obviously, the finance company that loan the money to any and everyone, doesn't care whether the student finishes this "program" or not because TCN is guaranteed to get paid. The finance company will go after the non-suspecting customer and now both TCN and the finance company is in a win/win business deal. The only reason that I decided to enrolled into what I was lead to believe was a school, is because I wanted to utilize my Veterans' Educational BenefitsI am a retired military veteran, and I cannot afford to pay out of my retirement pay for something I would, under circumstances, not have to pay. TCN should be ashamed of itself for advertising to be something that they are not, especially to the Military community who have served this country, and ripping them off at the same time. TCN is not agreeing to cancel 100% of this agreement, instead, TCN will now seek to collect this loan in the place of Northeast Credit Union, otherwise, where is this "credit" coming from where TCN says that I could use this program in the future? I do not believe that TCN will provide this material for free. Therefore, this is not a Settlement that I can, in all clear conscious agree with because of the one sidedness of the Settlement offer SHAME ON YOU TCN!
Regards,
*** ***

I purchaced The College Network's "phase 1" in This was forclasses for a total of $7,I have not been reimbursed for my class completions in the past months I am owed for nursing classes and Intro to Psych($2,080) I also prepaid for an E Patient module $which I am not able to access and $for NCLEX success that I have no access to I have contacted TCN repeatedly with no response

I enrolled in the College Network's LVN-BSN programThe program is no longer recognized in CAI paid my tuition in advance for the programThe College Network will not return my calls and inquiriesI have since read many reviews online that are disheartening about fellow Californians, as well as others across the U.Slosing thousands, in my case nearly $10,I have children and expecting my 4th and cannot endure such a financial lossI am a responsible consumer and just paid off my student loan and now I cannot finish my degreeI want a complete refundPlease help me

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below. They said they only give days to cancel the contract but I never knew about the five days and if they only give you five days to cancel than they should have all of your course requirements for credits that don't transfer available to you in those five days not three weeks later to where you can't back outAlso if they say they are not affiliated with Excelsior than why do they advertise thatThis is the web site I found and responded to because of Excelsior:
Excelsior Nursing Program | CollegeNetwork.comwww.CollegeNetwork.com/Excelsior AdExcelsior College LPN to RN Program from Home via The College Network.LPN to ADN ProgramLPN to ASN Degree
Regards,
*** ***

paying $15,for an education I still need to pay the schoolThey promised that everything would be covered and all numbers and emails are no longer in serviceIf I stop paying the fees then I am reported to credit bureausI am now paying double for one education

I have a contract with The College Network that states I will be reimbursed for college exams feesI signed and mailed back the settlement agreement in August Bernard ** *** told me it was going to take to weeks to get the check , but it has been over months and yet I did not receive my check.I have called and emailed the accounting department but never received any response from them

The College Network Inc(“TCN”) has received and reviewed your email dated March 02, pertaining to*** *** complaint
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TCN is an educational services and eLearning company which provides study material and support to help its customers pass college equivalency examinations. TCN has assisted many customers in obtaining their degrees at the Associate, Bachelor’s or Master’s level
TCN is in the process of cancelling and refunding*** ***The cancellation process takes approximately 8-weeks to complete
Please feel free to call me if you have any additional questions
Sincerely,
*** ** ***
Director Customer Relations
The College Network, Inc
1-800-***

Funny Brad the *** is an automated number No one answers it in accounting or anywhere else the only way( to get a hold) of College Network is through an email that no one responds to Been waiting for a check since 04/07/to complete transition role course Been paying 199.20/mth for years...never missed a payment

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I am not satisfied due to the fact that this agency presents itself as something that it is not They make their product look like it is an accredited system, that is a part of these schools This is a lie, they are in no way a part of any school and any college that they claim to be affiliated with warns against using themThey are a false advertisement and their product is not good I will take nothing less than them ending the agreement and releasing me from the loan I don't want any of my money back that I have paid, but I do not want to pay anymore money for this product when it is false Regards,*** ***

I paid up front $for my examsI have been waiting since January for them to send me a check for one exam totaling $I've sent numerous emails with no responseI've tried a least times to call and its a 1-run around number with no one answering just a recordingI read all the reviews and see that no one is getting paid this is ridiculousI financed my $loan with them through se financial and have paid that offOf course they have no answers or phone numbers eitherI want may full reimbursement for the $It was an option to add on exam fees when we signed up a couple years ago and I know they are still signing people up and they are not giving them the
option of excluding the exam fees they tried to sign my friend

About to years ago I decided to start my RN classes online with the College NetworkAfter months they decided to add more prerecord classes to my **rri**lum increasing the initial amount initially dis**ssed with the academic counselorThey signed me up with ** *** *** ** x about dollarsthis company took 122-dollars every month from my checking acc and payments were never reported to my credit report and the amount report to
My ** reminded dollars x monthsI decided I did not wanted to take more classes with college Network bc u felt deceived and dissatisfied d/ t lack of academic support and the rudnesss of their customer services when a problem arrived they never had the correct answer to my questions and also I felt that it was always the same person answering the phoneAfter I stopped payment the credit union their collection dpt decided to harassed
Me not only by phones but emails and reported my acc as delinquentI feel that they way they sell

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. The College Network has informed me, via telephone conversation on 6/27/14, that they will send out their Release and Settlement agreement for me to sign and return to themI am told that this process will take apprx8-weeks. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

The College Network Inc(“TCN”) has received and reviewed your email dated September 02, pertaining to *** *** complaint
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TCN will be sending *** *** Test Fee check within the next 7-days
Please feel free to call me if you have any additional questions
Sincerely,
*** ** ***
Director Customer Relations
The College Network, Inc
1-800-634-

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
TO Whom it May Concern
I want to thank you for your helpI appreciate everything you have done.This offer of $380.in comparison to + $is ridiculousThey made this program out to be a good choice, Personally I thought it was.However I was led to believe that they were a collegecharging tuition prices and to find out they are not is very disappointingThey have abused my time ,spent unnecassary money out of my pocket for test I did not needThis was for the second timeThat leads to another questionWhen it was time for me to take another test College Network told me that this is now Excelsior College program and prerequisites requiredWHAT DID I PAY FOR? This is the reason I want my money back I can not Believe that this matter is taken by them so lightlyThey have done me wrong and did not hold up to their end of the contractTherefore it leaves me no choice but to contact the Attorney General and forward the many many complaints I have read regarding the same issue and other issues with College NetworkAlso they were to reimburse me months ago for that class and did not, So I thank you again for your help
Regards,
*** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.The day cancellation policy does not offer enough time for students to cancel with The College Network. I did not recieve my student loan deferment paper work until two weeks after signing with The College NetworkAt that time I asked where to fax the paperwork so I can have my loans put on deferment while I continue to earn my degree.Which at that time I was told that they are not an actual school or even affiliated with The Excelsior College. The issues I am having is that in order for me to continue to recieve my degree I would still have to sign up with an actual on-line school and still have to pay The College Network for thier elearning software. It was unclear to me that they are not apart of the Excelsior online college, they only provide the same learning material. Had I known that at the time of signing up I would have gone directly with the actual school that will offer my degree and not some scam company that sells the software! I feel that having to pay $9,for their software is ridiculous when they are not the ones offering my degree, I still have to apply and do the actual course work through an official online schoolI would be paying double costs because of this programI refuse to pay for this hugh mistake.*** ***

I signed up with college network by pressure from salesman, which I feel was misrepresentedHe stated I could cancel at anytime, which I tried to do, and my calls where unanswered , tried to get on website and take classes which I could also not do Never completed not even one assignment and now the total amount is on my credit report I would like to helVe this dept dissolvedBut of course I can't get ahold f anyone to help and after reviewing all the complaints, I am not the only one having problems With them

The last complaint I filed was never resolvedThey said back in March of this year that they would send me my check for testing feesI requested the fees in October of and here it is May of and still no payment. I want my MONEY!
Regards,*** ***

I have reviewed your email dated February 2, pertaining to *** *** complaint
The College Network, Inc(“TCN”) is an educational services and eLearning company which provides
study material and support to help its customers pass college equivalency examinations. TCN has assisted many customers in obtaining their degrees at the Associate, Bachelor’s or Master’s level
TCN had a 5-Day Cancellation Policy*** *** did not contact TCN within five business days to cancel her contract
*** *** enrolled with TCN on March 20, for the purchase of Comprehensive Learning Modules related to the Associate of Science in Nursing degree program offered by Excelsior College*.
TCN would like to take this opportunity to remind *** *** that her TCN program has a “Lifetime Guarantee”, including a testing guarantee**In addition, TCN has developed the Academic Guidance Planner and TCN Resource Center. Those features were designed to assist TCN customers in reaching their educational goals. The Academic Guidance Planner offers resources to help TCN customers determine what type of learner they are and the best way for them to study, organize their studies, and have a point of reference for their degree program progressionThe TCN Resource Center is a learning environment that allows TCN customers to access their Comprehensive Learning Module program in an online, interactive format. TCN also offers customers online practice testing and the ability to take examinations in the comfort of your home
*** *** program was designed so she can study when she is ready to study; the TCN staff is here to assist in obtaining her degree Monday-Friday, from 8:a.mto 9:p.m(Eastern Time)
TCN hopes that *** *** will decide to allow us to help her obtain her dream of achieving an advanced degreeTCN’s mission is to make quality education as accessible and affordable as possible for working adults.
If I can be of further service, please don’t hesitate to contact me
Sincerely,
Bernard ** ***
Director of Customer Relations
The College Network, Inc
1-800-634-
** The following is a copy of TCN’s testing guarantee, which is a part of TCN’s contract that customers receive on the day they sign up for their degree program
“The College Network, Incagrees to provide to all customers in good standing the following support for the Comprehensive Learning Modules purchased as long as I have taken at least one of the tests related to the Comprehensive Learning Modules purchased every twelve months from the purchase date forward: Free updated versions of the Comprehensive Learning Modules (shipping and handling may apply) for the duration of my testing program with The College Network, Incand assistance in obtaining information and identifying test site locations
If I have not passed the CLEP, DANTES or Excelsior College* Exam for a particular TCN Comprehensive Learning Module after two attempts, TCN will pay the future cost of re-taking the exam in question, up to the maximum attempts allowed (if any) by CLEP, DANTES, or Excelsior College*Additionally, TCN will provide me with specific study plans with one of its Academic Advisors and/or the use of an approved tutor in my local areaApproval and assignment of a special tutor is solely at the discretion of The College Network, Inc.”

The College Network Inc(“TCN”) has received and reviewed your email dated September 22, pertaining to *** *** complaint
TCN has a 5-Day Cancellation Policy*** *** did not contact TCN within five business days to cancel her contract
TCN would
be willing to refund *** *** her unused Exam FeesIf *** *** is interested, this process normally takes 10-weeks.
Please feel free to call me in the event you have any additional questions
Sincerely,
Bernard ** ***
Director Customer Relations
The College Network, Inc
1-800-634-