The Denver Post

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted]0, and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

We have attempted to contact the consumer and are in the process of fulfilling the desired settlement.

The consumer has been contacted and for now the delivery has improved.

Initial Business Response /* (1000, 14, 2015/09/17) */
The consumer has been contacted and we were unable to satisfy the desired resolution, which was related to one of our partners.
Complaint Response Date bumped because: Holiday
This report has already been responded to sometime last...

week, as you can see by my response listed on the PDF of the complaint. I think it is closed.
Initial Consumer Rebuttal /* (3000, 17, 2015/09/18) */
(The consumer indicated he/she DID NOT accept the response from the business.)
It appears that the Denver Post has a partner that failed to provide the issues that were not delivered and would not even consider a credit or add the missing issues to the end of my subscription. I will not renew my subscription for TV Weekly in the future and suggest the Denver Post evaluate their partnership with TV Weekly as it makes them look bad. I don't want to waste any more time on this because it will go nowhere.
Final Business Response /* (4000, 22, 2015/10/09) */
The consumer has been contacted again and I believe he was satisfied with our conversation.
Final Consumer Response /* (2000, 24, 2015/10/14) */
(The consumer indicated he/she ACCEPTED the response from the business.)
There was no resolution but TV Weekly, the partner of Denver Post never provided the 3 missing issues. Denver Post has no control over TV Weekly so I have no recourse. TV Weekly contacted me and attempted to get me to renew my subscription. I declined! I have no further issue with Denver Post because TV Weekly was at fault and did nothing to satisfy the client - me.

Initial Business Response /* (1000, 6, 2015/12/02) */
We have attempted to contact the consumer for more specific information but have not yet heard back. we will work with our delivery force with the intent of fulfilling the desired resolution.
Initial Consumer Rebuttal /* (2000, 8,...

2015/12/09) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Spoke with District Manager, who apologized and stated she would contact Carrier to resolve issue. So far, the newspaper has arrived on time (I only receive home delivery on the weekends).

The consumer has been contacted and we have offered a lower rate to attempt to satisfy the desired settlement.

Initial Business Response /* (1000, 6, 2015/07/27) */
We have attempted to make contact with the consumer, left a voice message and am awaiting a return call.

Initial Business Response /* (1000, 6, 2015/08/17) */
The consumer has been contacted and we believe we have satisfied the desired resolution.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted].I established a new Denver Post -Weds. thru Sunday- delivery service on 3/14/2017 at...

$17.33 per month for 24 months.Ms. [redacted], Denver Post operator #[redacted] at [redacted] confirmed this 3/14/2017 service agreement on 3/18/2017.Thereafter, Ms. [redacted] for the Denver Post, contacted me on March 28, 2017 but has not yet offered a settlement for this complaint.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11178577, and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

We left a voice message for the consumer and are in the process of satisfying the desired settelement.

We have attempted contact with the consumer but as of yet have not had a conversation this time around. We did not receive information on this complaint until 05/21/17.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11240650, and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
 As long as the paper is here on time and put in the correct place

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
We just want our paper delivered as it is suppose to be, no excuses.

We have attempted contact with the consumer and have left a voice mail message but have not yet connected.

I have attempted contact with the consumer again and asked if this was yet resolved and have not heard back yet.

We will satisfy the desired settlement. We have escalated the issue and are requesting immediate resolution. We have emailed the consumer concerning this with contact information, etc.

We have attempted to contact the consumer and will all that we can do to satisfy the desired settlement.