The Denver Post Reviews (264)
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The Denver Post Rating
Address: 5990 Washington St, Denver, Colorado, United States, 80216-1349
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delivered, but mostly no papers delivered at all. We declined your solution to credit our account because we just want the newspapers. That's why we subscribe! Staffing shortages may be the problem, but that doesn't help us subscribers
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The Denver Post simply doesn't care whether you receive the paper or not as long as you continue to pay them for a service they have no intention of honoring. Shame on you Denver Post!
Thank you. Account # 101500242; 2308 S Hoyt St., Lakewood; phone 303-999-0798
Initial Business Response / [redacted] (1000, 9, 2015/09/10) */ We have attempted to contact the consumer via telephone but have not yet been successful Initial Consumer Rebuttal / [redacted] (2000, 11, 2015/09/15) */ (The consumer indicated he/she ACCEPTED the response from the business.) I got a refund and the subscription canceled
Revdex.com: I have reviewed the response made by the business in reference to complaint ID 11080669, and find that this resolution is satisfactory to meHowever, I have received this response from the Denver Post in the past, without any improvement in my delivery service I don't feel that a complete resolution can be achieved unless they change the carrier on my route The service improves for a short period of time and then, over time, becomes worse than before Time will tell if they have really addressed the problem I do appreciate the quick response I got from the Post as well as the professional manner of the person who called me Sincerely, [redacted] ***
Initial Business Response / [redacted] (1000, 6, 2015/11/16) */ The consumer has been contacted and we believe we are in the process of satisfying the desired resolution
Initial Business Response / [redacted] (1000, 6, 2015/12/09) */ We have attempted to contact the consumer via telephone but we have not yet spoken.We will continue to attempt contact via email Initial Consumer Rebuttal / [redacted] (2000, 8, 2015/12/15) */ (The consumer indicated he/she ACCEPTED the response from the business.) Christmas is coming and this is to depressingAll they do is call and I said in my complaint that I can't hear, so this is just a waste of timeI'd appreciate if hey didn't call or email any more
We have attempted to contact the consumer and will all that we can do to satisfy the desired settlement
We have attempted contact with the consumer and believe the desired settlement has been satisfied
We have attempted to contact the consumer via telephone and left a voice mailWe are attempting to provide the desired settlement
We will never attempt to satisfy the desired settlement listed on this complaintWe will attempt to correct the delivery location however
Initial Business Response / [redacted] (1000, 9, 2015/07/15) */ We believe that the consumer's desired resolution is satisfiedIf not she will advise us
We will satisfy the desired settlementWe have escalated the issue and are requesting immediate resolutionWe have emailed the consumer concerning this with contact information, etc
The consumer has been contacted and we will provide the desired settlement and have begun the first steps in the process for this to occur
The consumer has been contacted and we are in the process of satisfying the desired settlement