The Nerd Cave LLC

The refund has been issued.

The order has been refunded in full and shipped.

All orders were refunded on September 11, 2016 at 12:41am and October 1, 2016 at 4:54am, respectively.

We apologize for all the inconveniences caused. Please understand we receive over 2000 emails a day. We have refunded the order.

The order has been refunded and reshipped

Unfortunately, this order was cancelled due to a high risk of fraud.

Complaint: [redacted]
I am rejecting this response because:If the order was cancelled then my payment should be refunded. I have not received credit. Also, I need more clarification on what you mean by the order was at high risk of fraud?  
Sincerely,
[redacted]

Your order was refunded on October 19, 2016 at 5:59am.

Complaint: [redacted]
I am rejecting this response because: I have not received any form of a refund since this issue with the company.
Sincerely,
[redacted]

The order has been refunded entirely on the 21st. Unfortunately we can not send out replacements as we are in the process if shutting down.

Good Day. Here is your tracking number [redacted] . As an apology for the long wait I have refunded 15%.

The order was fully refunded to the Visa ending in 3685 on September 28, 2016 at 4:19am.

We apologize for the trouble. The order has been refunded and has already been delivered as can be seen here: [redacted]

Complaint: [redacted]
I am rejecting this response because:i want my...

canvas not a refund. I never clearly stated that I wanted a refund just hinted at it. I paid for a item that I waited this long for . a resolution that involved me getting my canvas I will not be happy until I get my canvas. 
Sincerely,
[redacted]HTML[redacted]

Ordered my product over a month ago, and have been constant in emails as well as phone calls (to which I'm always answered by a machine saying no support agents are available, every time) about why not only have I not received my product but why I cannot get a return phone call from the 3+ voicemails I have left for a return call. I have my order confirmation email, but still no product. Beginning to think I was scammed. One email returned several weeks ago saying they were overwhelmed and would get to it but have since had my next two or three complaint emails ignored.

*
[redacted] Subject: Refund   I was told I would be receiving my refund a week ago an I still haven't gotten. When will...

receive it?

The only way we can refund an order is back to the original card it was purchased from or through paypal. Unfortunately, we do not have the ability to send a check to cover a refund.

Complaint: [redacted]
I am rejecting this response because: I have not received the refund.  The item did come in a few days ago.
Sincerely,
[redacted]

The Order has been refunded

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]