I do apologize for the experience you have had. We have had numerous issues with previous courier services. We have changed services and are working to get all orders that were misplaced or lost to their buyer. Contact us on live chat so we can further assist.
I want to apologize for the belief that we are not a legitimate company. We are, and want to rectify the situation. You can contact any of our live chat agents or contact [redacted] for a resolution.
this is can automated response and I never received my product, but my money was taken. No one at perfect sculpt is resolving the issue and I want a refund not s store credit.
Complaint: [redacted]
I am rejecting this response because:
Regards,
[redacted]
Good Morning, After reviewing your complaint I kindly ask that you reach out to [redacted], we have changed management and are working diligently to rectify all order issues.
The items were delivered on 12/19. The order was placed on 12/9 and our site states 1-3 days for processing and 2-8 for delivery, the order was delivered in the correct time frame.
Please contact [redacted] for further assistance. If you have any saved chats from your experience with your customer service representative please forward that in your email as well.
Complaint: [redacted]
I am rejecting this response because: I want a refund and no further excuses will be accepted. Please just issue me a refund.
Regards,
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response...
made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have...
reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]
I apologize for the inconvenience. It seems whoever informed your item was backordered yesterday was mistaken as your items were shipped. Use the following tracking to find your item en route. [redacted]
Complaint: [redacted]
I am rejecting this response because: I have spoken to several people concerning the quality Issue and if the company responded in a timely manne , I may have been able to get a full refund .
Regards,
[redacted]
[A default letter is provided here which indicates your acceptance of the business's...
response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted]. Here is the order number along with the complaint they have requested. Thank you.
Regards,
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better...
Business Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
I do apologize for the experience you have had. We have had numerous issues with previous courier services. We have changed services and are working to get all orders that were misplaced or lost to their buyer. Contact us on live chat so we can further assist.
Please email me at [redacted] for further assistance. There may be additional information needed to complete any process at this time.
I want to apologize for the belief that we are not a legitimate company. We are, and want to rectify the situation. You can contact any of our live chat agents or contact [redacted] for a resolution.
Please provide your order number and a brief description of the issue to [redacted] for further assistance.
I reject this response...
this is can automated response and I never received my product, but my money was taken. No one at perfect sculpt is resolving the issue and I want a refund not s store credit.
Complaint: [redacted]
I am rejecting this response because:
Regards,
[redacted]
Good Morning, After reviewing your complaint I kindly ask that you reach out to [redacted], we have changed management and are working diligently to rectify all order issues.
The items were delivered on 12/19. The order was placed on 12/9 and our site states 1-3 days for processing and 2-8 for delivery, the order was delivered in the correct time frame.
Please contact us at p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px 'Helvetica Neue'; color: #454545} [redacted]
Please contact [redacted] for further assistance. If you have any saved chats from your experience with your customer service representative please forward that in your email as well.
Contact [redacted] for further assistance.
Complaint: [redacted]
I am rejecting this response because: I want a refund and no further excuses will be accepted. Please just issue me a refund.
Regards,
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response...
made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have...
reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]
I apologize for the inconvenience. It seems whoever informed your item was backordered yesterday was mistaken as your items were shipped. Use the following tracking to find your item en route. [redacted]
Complaint: [redacted]
I am rejecting this response because: I have spoken to several people concerning the quality Issue and if the company responded in a timely manne , I may have been able to get a full refund .
Regards,
[redacted]
[A default letter is provided here which indicates your acceptance of the business's...
response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted]. Here is the order number along with the complaint they have requested. Thank you.
Regards,
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better...
Business Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Complaint: [redacted]
I am rejecting this response because:
I do not feel comfortable emailing an unknown company
Regards,
[redacted]
Please contact [redacted] for assistance.
The order has been cancelled and the funds will be seen within 3-7 business days