After reviewing your order it appears the order was canceled on Nov 30thRefunds take between 2-business days to allocate back into the accountIf a refund is not had within more business days feel free to contact ***
During checkout customers agree to terms and services which include how refunds are handled within the store which clearly state refunds are provided in the form of store credit.
After looking into the order it appears the order was in fact no processed but cancelled and refunded. We understand there are issues with customer care at the moment however we would appreciate this review be taken down as there are associated screenshots to show when the order was cancelled and...
Good Morning, if you can provide us with your order number we will gladly look into this situation. You may either respond through this portal or directly to [redacted]
According to our FAQ and Refund Policies located on our site refunds are processed in the form of store credit and refunds on intimate items clearly state ineligible once used/tried on due to the nature of the garments. To receive store credit contact us at [redacted]
Complaint: [redacted]
I am rejecting this response because: I told Mike R[redacted]...
it’s not like it’s underwear I had to try the waist trainer on. He said he can issue store credit.This has been the second time I've purchased with a problem. When you look at ratings of this particular item you see only good ratings why because you can’t give nothing below a four star out of a five star, and if you try to give anything less you can’t rate the product. I was stupid to let Mike R[redacted] know I knew this information and it’s like that with all of there products. Consumers not getting a true rating of a product before the purchase. This has happened to me twice and the first time I just left it alone and took that loss but not this time. If your not satisfied issue a full refund the product is not damaged,I contacted them the very next day. They claimed if it had arrived late I would have gotten a refund but it didn’t come in the days the claim it would come.They made sure they’ll find some excuse to keep your money.
We apologize for the experience that was had. We were notified of your incorrect items and we successfully reshipped the other items to you for free of charge. The following attachment shows the same.
Complaint: [redacted]
I am rejecting this response because:
I have made several attempts to contact this organization during their business hours using that number, with no response. Now the phone doesn't even connect. I have made several attempts through the last two days and just get a busy signal. Perfect Sculpt should also have several records of written correspondence from me that they can respond to, or they can respond substantively through the Revdex.com.
Regards,
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made...
by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
First I would like to apologize for the experience. If you could provide your order number to our Live Agents who can be found on our website from 9am-10pm EST they will either help locate your order, reorder or provide a refund if needed.
is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I have received the correct product.
Regards,
[redacted]
[A default letter is provided here which indicates your...
acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
I apologize for the inconvenience. Contact [redacted] for further assistance, we have recently transitioned management and want to help you in any way we can.
After reviewing your order it appears the order was canceled on Nov 30thRefunds take between 2-business days to allocate back into the accountIf a refund is not had within more business days feel free to contact ***
A refund has been issued on this orderPlease allow 5-business days for the funds to allocate into the account
During checkout customers agree to terms and services which include how refunds are handled within the store which clearly state refunds are provided in the form of store credit.
Please contact new management at [redacted] for assistance.
After looking into the order it appears the order was in fact no processed but cancelled and refunded. We understand there are issues with customer care at the moment however we would appreciate this review be taken down as there are associated screenshots to show when the order was cancelled and...
refunded.
Good Morning, if you can provide us with your order number we will gladly look into this situation. You may either respond through this portal or directly to [redacted]
According to our FAQ and Refund Policies located on our site refunds are processed in the form of store credit and refunds on intimate items clearly state ineligible once used/tried on due to the nature of the garments. To receive store credit contact us at [redacted]
Complaint: [redacted]
I am rejecting this response because: I told Mike R[redacted]...
it’s not like it’s underwear I had to try the waist trainer on. He said he can issue store credit.This has been the second time I've purchased with a problem. When you look at ratings of this particular item you see only good ratings why because you can’t give nothing below a four star out of a five star, and if you try to give anything less you can’t rate the product. I was stupid to let Mike R[redacted] know I knew this information and it’s like that with all of there products. Consumers not getting a true rating of a product before the purchase. This has happened to me twice and the first time I just left it alone and took that loss but not this time. If your not satisfied issue a full refund the product is not damaged,I contacted them the very next day. They claimed if it had arrived late I would have gotten a refund but it didn’t come in the days the claim it would come.They made sure they’ll find some excuse to keep your money.
Regards,
[redacted]
We apologize for the experience that was had. We were notified of your incorrect items and we successfully reshipped the other items to you for free of charge. The following attachment shows the same.
We do not handle any interactions in our fulfillment center located in [redacted] NJ. You may contact our returns department at [redacted]
Please contact new management team [redacted] for further assistance.
Complaint: [redacted]
I am rejecting this response because:
I have made several attempts to contact this organization during their business hours using that number, with no response. Now the phone doesn't even connect. I have made several attempts through the last two days and just get a busy signal. Perfect Sculpt should also have several records of written correspondence from me that they can respond to, or they can respond substantively through the Revdex.com.
Regards,
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made...
by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
We use our live chat located on our website to rectify any consumer issues however email [redacted] for further assistance.
First I would like to apologize for the experience. If you could provide your order number to our Live Agents who can be found on our website from 9am-10pm EST they will either help locate your order, reorder or provide a refund if needed.
[A default letter...
is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I have received the correct product.
Regards,
[redacted]
I apologize for the experience. Contact me at [redacted] for assistance.
[A default letter is provided here which indicates your...
acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
I apologize for the inconvenience. Contact [redacted] for further assistance, we have recently transitioned management and want to help you in any way we can.