[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the
business in reference to complaint ID *** and find that this resolution is satisfactory to me
Regards,
*** ***
Good Afternoon, I first want to apologize for the experienceManagement has been changed and we are looking into every issue that arisesTo continue this conversation and fix your issue please contact *** for further assistance
Complaint: ***
I am rejecting this response because:How do I make contact with the manager? When I asked to speak to the manager before I was given the same unsatisfactory response to be given store credit.
Regards,
*** ***
Complaint: ***
I am rejecting this response because:
I tried to contact the manager, and
I was given the same response about not receiving my full refund, but that I could only receive store creditI would like to know if I will get my full refund not store credit?
Regards,
*** ***
It appears your order is en routeThere was a bulk email sent out to subscribed customers informing of a delay in shipment due to logistical issues with our partnering company
Prior to checkout consumers agree to our terms and services which indicate how refunds are handled and general wait time to dispute/resolve claimsPlease contact us at ***
I do want to first apologize for any customer issuesAfter transitioning management we are doing our due diligence to correct any issues that we canFor any orders that were affected due to prior management is implored to contact our returns line at *** with the subject
line Revdex.com Related for further assistanceIf the customer considers the items they purchased we will guarantee their satisfaction and if a refund is eligible and owed we will process as well
Complaint: ***
I am
rejecting this response because:
I haven't received any items that I have purchased but a faulty tracking number that I have already mentions and my initial complaintIf I had of received a accurate tracking number I would have been able to track the items as I do anything else I buy off lineBut I am stressing I haven't received nothingHow can the item show delivered?? What's the tracking information?? And why would I want store credit when I haven't received anything I purchase from the beginningAm trying to resolve this issue by receiving my full refund back, just like you took my money you can return my money back as well, I cannot do nothing with no store creditI Dnt like how your company does business, very unprofessional and inconsiderateI am intitle to receive what's mine back, instead of taking me through all these changes for something I never receivedShow me proof it was delivered to the address I gave, because I wouldn't know where too look because I haven't received NOTHING
Regards,
*** ***
Complaint: ***
I am rejecting this response because:
The email was sent out yesterday at 10:37am
however they have sent out the wrong size and seem it is only the vest in a xsMy order is for an extra large sweat vest with extra large leggings I feel that they are intentionally sending me the wrong size because of my complaintI have wrote them numerous times about this and again no response so at this point if this is not corrected I want a full cash refund not store credit
Regards,
*** ***
Complaint: ***
I am rejecting this response because:
II spike with multiple reps and this was not nearly the response givenThis is now just an excuse because you don't have the productsI spoke to a rep not even hours ago who stated otherwise
Regards,
*** *
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the
business in reference to complaint ID *** and find that this resolution is satisfactory to me
Regards,
*** ***
Good Afternoon, I first want to apologize for the experienceManagement has been changed and we are looking into every issue that arisesTo continue this conversation and fix your issue please contact *** for further assistance
*** your size has not arrived from our LA shipmentYour message was noted and your order is on hold until your size is in stock
Complaint: ***
I am rejecting this response because:How do I make contact with the manager? When I asked to speak to the manager before I was given the same unsatisfactory response to be given store credit.
Regards,
*** ***
Please email *** for further assistance on the matterI will gladly lend a hand in this issue
Complaint: ***
I am rejecting this response because:
I tried to contact the manager, and
I was given the same response about not receiving my full refund, but that I could only receive store creditI would like to know if I will get my full refund not store credit?
Regards,
*** ***
It appears your order is en routeThere was a bulk email sent out to subscribed customers informing of a delay in shipment due to logistical issues with our partnering company
Prior to checkout consumers agree to our terms and services which indicate how refunds are handled and general wait time to dispute/resolve claimsPlease contact us at ***
I do want to first apologize for any customer issuesAfter transitioning management we are doing our due diligence to correct any issues that we canFor any orders that were affected due to prior management is implored to contact our returns line at *** with the subject
line Revdex.com Related for further assistanceIf the customer considers the items they purchased we will guarantee their satisfaction and if a refund is eligible and owed we will process as well
Good Afternoon, Please contact new management at *** for further assistance in receiving a refund or product
I apologize for the experience you've had with usContact me, *** and I will assist you in this matter
Please email management at *** for assistance in either received a refund or the products ordered
Please contact ***.He will assist in getting you the sweat lotion
Complaint: ***
I am
rejecting this response because:
I haven't received any items that I have purchased but a faulty tracking number that I have already mentions and my initial complaintIf I had of received a accurate tracking number I would have been able to track the items as I do anything else I buy off lineBut I am stressing I haven't received nothingHow can the item show delivered?? What's the tracking information?? And why would I want store credit when I haven't received anything I purchase from the beginningAm trying to resolve this issue by receiving my full refund back, just like you took my money you can return my money back as well, I cannot do nothing with no store creditI Dnt like how your company does business, very unprofessional and inconsiderateI am intitle to receive what's mine back, instead of taking me through all these changes for something I never receivedShow me proof it was delivered to the address I gave, because I wouldn't know where too look because I haven't received NOTHING
Regards,
*** ***
Complaint: ***
I am rejecting this response because:
The email was sent out yesterday at 10:37am
however they have sent out the wrong size and seem it is only the vest in a xsMy order is for an extra large sweat vest with extra large leggings I feel that they are intentionally sending me the wrong size because of my complaintI have wrote them numerous times about this and again no response so at this point if this is not corrected I want a full cash refund not store credit
Regards,
*** ***
We have recently transitioned management and would like to help with the situationPlease contact *** for further assistance
Please contact new management at *** for assistance on the matter
Complaint: ***
I am rejecting this response because:
II spike with multiple reps and this was not nearly the response givenThis is now just an excuse because you don't have the productsI spoke to a rep not even hours ago who stated otherwise
Regards,
*** *
Due to the time frame of the order we have issued a refund to the card usedThe funds should be seen in 3-business days
I apologize for your experienceContact me at *** and I will gladly look into this for you