[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you
may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to meI hope I get my refund
Regards,
*** ***
I apologize for the experienceThese items are currently in stock and we will work diligently to get the items you correctly orderedContact *** to receive further discount information
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
I apologize for the experience you have hadI noticed an order number was not placed in your description, if you provide me with your order number I will look into the matter and do all I can to rectify the issue
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
[A default letter is provided here which indicates your
acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
I apologize for the experience you have had with usWe want to help you out as soon as possiblePlease contact us at ***Keep in mind phone lines are only operational
Monday-Friday 9AM-5PM ESTExcluding holidays and weekends
Complaint: ***
I am rejecting this response because:
That is not the order that I placed that is the picture that come when you click on item with my information attached however there is no reason for me to ever order a size extra small I am a ft woman and I weigh pounds I never have or will order anything in an extra small it does not make sense.What does is the fact that I didn’t get a response from this company until I made this complaint so it not hard to believe that my order was alterAnd to put that unrealistic size is also being used for an excuse for them not honoring their own words as far as delivering the order in 3-days after the order was placedI am completely unsatisfied with the quality of customer service and I want either my correct order in the correct size that I order which was an extra large or I want a full cash refund not store credit
Regards,
*** ***
Complaint: ***
I am rejecting this response because: I typed the wrong order number The order #*** I am attaching a screenshot of email with the number
Regards,
*** ***
[A
default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12495451, and find that this resolution is satisfactory to me
Regards,
*** ***
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
I received the items yesterday
Regards,
*** ***
The order was placed 10/which is a saturday.We do not fulfill items on the weekends as stated in our FAQProcessing of orders takes 1-days which would make the processing date the 18thShipping then takes 2-business days, which we have not surpassed at this timeWe request that the
customer contact *** for further assistance
Complaint: ***
I am rejecting this response because: I received an email stating they would process a refund due to a delay in the right size being availableI then received an email stating that the refund had been processedMy bank won't have the transaction available for me to view until business hours tomorrowOnce I've received my refund I'll be satisfied and will then accept the response from the business.
Regards,
*** ***
A mass email has been sent to all customers informing of delivery delay due to moving to a larger shipping facility to better equip and handle orders at the rate in which they are being receivedWe ask that you check your spam box for this notificationIf no email was received please contact
*** for further assistance
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you
may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to meI hope I get my refund
Regards,
*** ***
Contact a live agent at ***
The account has been refundedFunds should be seen within 3-business days within the account
I apologize for the experienceThese items are currently in stock and we will work diligently to get the items you correctly orderedContact *** to receive further discount information
After tracking the package it appears the items are with *** and are expected to arrive January 5th at or about 8pm
Please contact *** for assistance on the matter
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
I apologize for the experience you have hadI noticed an order number was not placed in your description, if you provide me with your order number I will look into the matter and do all I can to rectify the issue
Please contact us between 9AM EST and 5PM EST at ***
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
[A default letter is provided here which indicates your
acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
I apologize for the experience you have had with usWe want to help you out as soon as possiblePlease contact us at ***Keep in mind phone lines are only operational
Monday-Friday 9AM-5PM ESTExcluding holidays and weekends
Complaint: ***
I am rejecting this response because:
That is not the order that I placed that is the picture that come when you click on item with my information attached however there is no reason for me to ever order a size extra small I am a ft woman and I weigh pounds I never have or will order anything in an extra small it does not make sense.What does is the fact that I didn’t get a response from this company until I made this complaint so it not hard to believe that my order was alterAnd to put that unrealistic size is also being used for an excuse for them not honoring their own words as far as delivering the order in 3-days after the order was placedI am completely unsatisfied with the quality of customer service and I want either my correct order in the correct size that I order which was an extra large or I want a full cash refund not store credit
Regards,
*** ***
Complaint: ***
I am rejecting this response because: I typed the wrong order number The order #*** I am attaching a screenshot of email with the number
Regards,
*** ***
[A
default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12495451, and find that this resolution is satisfactory to me
Regards,
*** ***
Please respond with the email that you placed your order from so I may look into this issue
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
I received the items yesterday
Regards,
*** ***
The order was placed 10/which is a saturday.We do not fulfill items on the weekends as stated in our FAQProcessing of orders takes 1-days which would make the processing date the 18thShipping then takes 2-business days, which we have not surpassed at this timeWe request that the
customer contact *** for further assistance
Complaint: ***
I am rejecting this response because: I received an email stating they would process a refund due to a delay in the right size being availableI then received an email stating that the refund had been processedMy bank won't have the transaction available for me to view until business hours tomorrowOnce I've received my refund I'll be satisfied and will then accept the response from the business.
Regards,
*** ***
A mass email has been sent to all customers informing of delivery delay due to moving to a larger shipping facility to better equip and handle orders at the rate in which they are being receivedWe ask that you check your spam box for this notificationIf no email was received please contact
*** for further assistance