The Walker Lane Reception Center, L.C.

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. I should not have had to hire an attorney for the insurance company to communicate with me. However, my attorney has informed me that he is speaking to a new adjuster who seems more reasonable talk to. I would like to put a hold on the complaint until final resolution is had. Regards, Tim ***

September 27, RE: Complaint File Name: Nicholas [redacted] The attached complaint was received today The privacy laws require us to protect the confidentiality of non-public information relating to our consumers and others who rely upon us Maintaining the confidentiality of this information is important to our company Therefore, we are unable to send our response directly to you It is a company goal to provide the best possible service to consumers Even though we are unable to reply directly to you, I have asked the appropriate department to research the concerns and respond directly to the complainant by October 11, Sincerely, Joyce [redacted] Consumer Affairs Advocate American Family Mutual Insurance Company [redacted]

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and will allow the business to reply to me directly to find a resolution to the issue.
Regards,
Ron ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11860488, and find that this resolution is satisfactory to me.
Regards,
*** ***

May 6, Revdex.com of Wisconsin West Greenfield Avenue Milwaukee, WI RE: Complaint File Name: George E Booker The attached complaint/inquiry was received today. The privacy laws require us to protect the
confidentiality of non-public information relating to our consumers and others who rely upon us. Maintaining the confidentiality of this information is important to our company. Therefore, we are unable to send our response directly to youIt is a company goal to provide the best possible service to consumers. Even though we are unable to reply directly to you, I have asked the appropriate department to research the concerns and respond directly to the complainant within ten business days from the date of this letterSincerely, *** * *** Consumer Affairs Advocate American Family Insurance Company (800) [email protected] Tell us why here

April 20, Revdex.com of Wisconsin RE: Complaint File Name: . The attached complaint/inquiry was received today. The privacy laws require us to
protect the confidentiality of non-public information relating to our consumers and others who rely upon us. Maintaining the confidentiality of this information is important to our company. Therefore, we are unable to send our response directly to you It is a company goal to provide the best possible service to consumers. Even though we are unable to reply directly to you, I have asked the appropriate department to research the concerns and respond directly to the complainant no later than May 4, Sincerely, Consumer Affairs Advocate American Family Mutual Insurance Company (800) [email protected]

June 9,
Revdex.com of Wisconsin
RE: Complaint File Name: *** ***
The attached complaint/inquiry was received todayThe privacy laws require us to protect the confidentiality of non-public information relating to our consumers and others who rely upon usMaintaining the
confidentiality of this information is important to our companyTherefore, we are unable to send our response directly to you
American Family has received a GA DOI complaint and will respond directly to the Georgia Department of Insurance and will not be responding to Mr*** directly
Sincerely,

February 26, Revdex.com of Wisconsin *** * *** ***
*** ** *** RE: Complaint File Name: Francisco * *** The attached complaint/inquiry was received today. The
privacy laws require us to protect the confidentiality of non-public information relating to our consumers and others who rely upon us. Maintaining the confidentiality of this information is important to our company. Therefore, we are unable to send our response directly to you It is a company goal to provide the best possible service to consumers. Even though we are unable to reply directly to you, I have asked the appropriate department to research the concerns and respond directly to Mr*** by March 9, Sincerely, Shayna * *** Consumer Affairs Advocate *** *** *** *** ***
*** *** *** [email protected]

September 27, Revdex.com of Wisconsin *** * *** ***
*** ** *** RE: Complaint File Name: Holly A *** The additional correspondence was received todayAs previously stated, a response will not be provided to the Revdex.comHowever, the appropriate department has been contacted to review the concerns and respond directly to the complainant by October 5, Sincerely, Sue * *** on behalf of Theresa *** Consumer Affairs Advocate American Family Mutual Insurance Company *** *** ***
***

December 2, 2015RE: Complaint
File Name: *** ***The attached complaint was received today. The privacy laws require us to protect the
confidentiality of non-public information relating to our consumers and others
who rely upon us. Maintaining the
confidentiality of this information is important to our company. Therefore, we are unable to send our response
directly to you.It is a company goal to provide the best possible service
to consumers. Even though we are unable
to reply directly to you, I have asked the appropriate department to research
the concerns and respond directly to the complainant by December 14, 2015.Sincerely,

December 6, RE: Complaint File Name: Tiffany L *** The attached complaint was received todayThe privacy laws require us to protect the confidentiality of non-public information relating to our consumers and others
who rely upon usMaintaining the confidentiality of this information is important to our companyTherefore, we are unable to send our response directly to you It is a company goal to provide the best possible service to consumersEven though we are unable to reply directly to you, I have asked the appropriate department to research the concerns and respond directly to the complainant by December 20, Sincerely, Joyce *** Consumer Affairs Advocate American Family Insurance Company ###-###-#### *** ***

February 13, Revdex.com of Wisconsin WGreenfield Ave Milwaukee, WI RE: Complaint File Name: Ron *** The attached complaint/inquiry was received today. The privacy
laws require us to protect the confidentiality of non-public information relating to our consumers and others who rely upon us. Maintaining the confidentiality of this information is important to our company. Therefore, we are unable to send our response directly to you It is a company goal to provide the best possible service to consumers. Even though we are unable to reply directly to you, I have asked the appropriate department to research the concerns and respond directly to the complainant within ten business days from the date of this letter Sincerely, Crystal M *** Consumer Affairs Advocate American Family Mutual Insurance Company, S.I(800) [email protected] Tell us why here

July 10,
Revdex.com of Wisconsin
West Greenfield Avenue
Milwaukee, WI
RE: Complaint File Name: *** ***
The attached complaint/inquiry was received todayThe response due date remains July 23, We thank Ms*** *** for her patience as we review her initial and additional complaints
Sincerely,

January 12, Revdex.com of Wisconisn West Greenfield Avenue Milwaukee, WI RE: Complaint File Name: *** L *** The attached additional correspondence has been receivedAs previously stated, in order to protect the confidentiality of non-public information relating to our consumers, we will be responding directly to the complainant by January 20, Sincerely,

February 4, Revdex.com of Wisconsin West Greenfield Avenue Milwaukee, WI RE: Complaint File Name: *** *** The attached complaint/inquiry was received today. The privacy laws require us to protect the
confidentiality of non-public information relating to our consumers and others who rely upon us. Maintaining the confidentiality of this information is important to our company. Therefore, we are unable to send our response directly to youIt is a company goal to provide the best possible service to consumers. Even though we are unable to reply directly to you, I have asked the appropriate department to research the concerns and respond directly to the complainant by February 18, Sincerely,

March 13, 2018 Revdex.com of Wisconsin*** ** *** ***
*** ** *** RE: Complaint File Name: Pamela *** The attached complaint/inquiry was received today. The privacy laws require us to protect the confidentiality of
non-public information relating to our consumers and others who rely upon us. Maintaining the confidentiality of this information is important to our company. Therefore, we are unable to send our response directly to you. It is a company goal to provide the best possible service to consumers. Even though we are unable to reply directly to you, I have asked the appropriate department to research the concerns and respond directly to Ms*** by March 27, 2018. Sincerely, Crystal * *** *** ***American Family Mutual Insurance Company, S.I*** *** ***
*** Tell us why here

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:I will be awaiting your response!
I have reviewed the response made by the business in reference to complaint ID , and find that this resolution is satisfactory to me.
Regards,

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. Brett contacted meThis time the check was sent as promised and I recieved it todayThank you for your prompt attention to this frustrating matter.
Regards,
Heather ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
I am uncertain how "looking into the matter by Nov 30th" constitutes as a responseThe apparent unprofessional and apparent fraudulent behavior should be addressed before I will consider a response validAll the current response does is "acknowledge" that a complaint was said, and without action or anything tangible to reference, I cannot see how accepting this would make senseShould I receive something with details as to what will actually be done, I cannot consider this a closed topic.
Regards,
Richard ***