The Walker Lane Reception Center, L.C.

October 9, 2015 Revdex.com of WisconsinWest Greenfield AvenueMilwaukee WI 53214 RE: ComplaintFile Name: *** ***, your file *** The above complaint/inquiry was received today. The privacy laws require us to protect the confidentiality of non-public information relating to our consumers and otherswho rely upon us. Maintaining the confidentiality of this information is important to our company. Therefore, we are unable to send our response directly to you. Be advised, a response was sent directly to the complainant on 10/6/and all concerns were addressed. Sincerely,

June 12,
Revdex.com of Wisconsin
RE: Complaint File Name: *** A ***
The attached complaint/inquiry was received todayThe privacy laws require us to protect the confidentiality of non-public information relating to our consumers and others who rely upon usMaintaining the
confidentiality of this information is important to our companyTherefore, we are unable to send our response directly to you
It is a company goal to provide the best possible service to consumersEven though we are unable to reply directly to you, I have asked the appropriate department to research the concerns and respond directly to the complainant within ten business days from the date of this letter
Sincerely,

June 11,
Revdex.com of Wisconsin
West Greenfield Avenue
Milwaukee WI
RE: Complaint File Name: *** *** *** ***, your file ***
Correspondence regarding the above complaint was received today. The privacy laws require us to protect the confidentiality of non-public information relating to our consumers and others who rely upon us. Maintaining the confidentiality of this information is important to our company. Therefore, we are unable to send our response directly to you
Please note, we are awaiting a responses to our emails sent to Mr*** *** asking for more information
Sincerely,

December 8, Revdex.com of Wisconsin *** ** *** ***
*** ** *** RE: Complaint File Name: Wes *** The attached complaint/inquiry was received today. The privacy laws
require us to protect the confidentiality of non-public information relating to our consumers and others who rely upon us. Maintaining the confidentiality of this information is important to our company. Therefore, we are unable to send our response directly to you It is a company goal to provide the best possible service to consumers. Even though we are unable to reply directly to you, I have asked the appropriate department to research the concerns and respond directly to the complainant by December 22, 2017. Sincerely, Crystal * *** *** *** *** American Family Insurance Company ###-###-#### *** *** Tell us why here

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
Donna ***

July 12, Revdex.com of Wisconsin *** ** *** ***
*** ** *** RE: Complaint File Name: Belinda * *** The attached complaint/inquiry was received today. The privacy
laws require us to protect the confidentiality of non-public information relating to our consumers and others who rely upon us. Maintaining the confidentiality of this information is important to our company. Therefore, we are unable to send our response directly to you It is a company goal to provide the best possible service to consumers. Even though we are unable to reply directly to you, I have asked the appropriate department to research the concerns and respond directly to the complainant by July 26, Sincerely, Crystal * *** *** *** *** American Family Mutual Insurance Company, S.I*** *** ***
*** Tell us why here

The length of time to respond to my complaint is my reasonI've been without insurance and refund, and I would like this resolved quickly. Edit: my new contact information is ***

American Family Insurance sent me a what I felt was an automated reply of a link to their web page.Shows me they might not be all about families....considering the link to my closed case I had made against their insured was never resolved.Interesting conclusion when My family including my year old daughter and myself and a half months pregnant were rear ended at over 60mph by their insured.I was told by American Family that I need a witness.I suppose my yr old fiance in the passenger seat of my vehicle wasn't enoughWhat about our totalled caprice classic?looks like to my Family we were to little of a family to measure up to theirs.?

November 29, Revdex.com of Wisconsin W Greenfield AveMilwaukee, WI RE: Complaint File Name: Isaiah *** The attached complaint/inquiry was received today.
The privacy laws require us to protect the confidentiality of non-public information relating to our consumers and others who rely upon us. Maintaining the confidentiality of this information is important to our company. Therefore, we are unable to send our response directly to you It is a company goal to provide the best possible service to consumers. Even though we are unable to reply directly to you, I have asked the appropriate department to research the concerns and respond directly to the complainant by December 13, Sincerely, Sue M *** Consumer Affairs Advocate American Family Mutual Insurance Company (800) [email protected]

January 18, 2017 Revdex.com of WisconsinWest Greenfield AvenueMilwaukee, WI 53214 RE: Complaint File Name: Kelly L S*** The attached complaint/inquiry was received today. The privacy laws
require us to protect the confidentiality of non-public information relating to our consumers and others who rely upon us. Maintaining the confidentiality of this information is important to our company. Therefore, we are unable to send our response directly to you. It is a company goal to provide the best possible service to consumers. Even though we are unable to reply directly to you, I have asked the appropriate department to research the concerns and respond directly to the complainant by February 1, 2017. Sincerely, Theresa A M***Consumer Affairs AdvocateAmerican Family Mutual Insurance Company, S.I*** *** ***
***

October 26, Revdex.com of Wisconsin W Greenfield Avenue Miwaukee, WI RE: Complaint File Name: Kathleen *** The attached additional communication was received todayThe request for a quicker response to your concerns has been received and forwarded to the appropriate department Sincerely, Sue M *** Consumer Affairs Advocate American Family Mutual Insurance Company (800) [email protected]

December 27, Revdex.com of Wisconsin W Greenfield AveMilwaukee, WI RE: Complaint File Name: Anganic *** The attached complaint/inquiry was received today.
The privacy laws require us to protect the confidentiality of non-public information relating to our consumers and others who rely upon us. Maintaining the confidentiality of this information is important to our company. Therefore, we are unable to send our response directly to you It is a company goal to provide the best possible service to consumers. Even though we are unable to reply directly to you, I have asked the appropriate department to research the concerns and respond directly to the complainant by January 10, Sincerely, Sue M *** Consumer Affairs Advocate American Family Insurance Company (800) [email protected]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me by allowing the additional time they’ve noted to attempt to resolve my complaint
Regards,
Tiffany ***

October 18, Revdex.com of Wisconsin West Greenfield Avenue Milwaukee, WI RE: Complaint File Name: Kimberly *** The attached complaint/inquiry was received
today. The privacy laws require us to protect the confidentiality of non-public information relating to our consumers and others who rely upon us. Maintaining the confidentiality of this information is important to our company. Therefore, we are unable to send our response directly to you It is a company goal to provide the best possible service to consumers. Even though we are unable to reply directly to you, I have asked the appropriate department to research the concerns and respond directly to the complainant by October 21, Sincerely, Theresa A *** Consumer Affairs Advocate American Family Mutual Insurance Company (800) [email protected] Tell us why here

June 30, 2016 Revdex.com of WisconsinWest Greenfield AvenueMilwaukee, WI 53214 RE: Complaint File Name: *** *** The privacy laws require us to protect the confidentiality of non-public information relating to our consumers and others who rely upon us. Maintaining the confidentiality of this information is important to our company. Therefore, we are unable to send our response directly to you, the Revdex.com. Even though we are unable to reply directly to you, I have asked the appropriate department to research the concerns and respond directly to the complainant, Richard Barnes. To reiterate, the Company will not be responding to the Revdex.com, but is preparing a response which will be sent directly to MrBarnes, as previously explained. Sincerely, *** * ***Consumer Affairs AdvocateAmerican Family Insurance Company(800) [email protected]

October 14, 2015 Revdex.com of WisconsinWest Greenfield AvenueMilwaukee WI 53214 RE: ComplaintFile Name: *** * *** *** *** *** The above complaint/inquiry was received today. The privacy laws require us to
protect the confidentiality of non-public information relating to our consumers and others who rely upon us. Maintaining the confidentiality of this information is important to our company. Therefore, we are unable to send our response directly to you. It is a company goal to provide the best possible service to consumers. Even though we are unable to reply directly to you, I have asked the appropriate department to researchthe concerns and respond directly to the complainant within ten business days from the date of this letter. Sincerely,

January 4, Revdex.com of Wisconsin West Greenfield Avenue Milwaukee, WI RE: Complaint File Name: *** The attached complaint/inquiry was received today. The
privacy laws require us to protect the confidentiality of non-public information relating to our consumers and others who rely upon us. Maintaining the confidentiality of this information is important to our company. Therefore, we are unable to send our response directly to you It is a company goal to provide the best possible service to consumers. Even though we are unable to reply directly to you, I have asked the appropriate department to research the concerns and respond directly to the complainant by January 18, Sincerely,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
Jennifer ***

October 24, 2016 Revdex.com of WisconsinWest Greenfield AvenueMilwaukee, WI 53214 RE: Complaint File Name: Kimberly *** Complainant Kimberly *** was sent a written response dated October 20, 2016. If it has not been received as of yet, it should be received shortly. I have asked the appropriate department to address the additional concerns and respond directly to the complainant within ten business days from the date of this letter. Sincerely, Theresa A ***Consumer Affairs AdvocateAmerican Family Mutual Insurance Company(800) [email protected]