Worst off than before Orkin came to my home $1,dollars later for a bed bug problem
My comment is that my husband and I spent 1,for your services to rid our home of a bed bug problem and to my regret and horror and dissapointment we still have the problem and if not worse than before I am so sorry to say that I would not recommend Orkin to my worst enemy I am so sad that a company of your status that has been around for so many years would do something to people today and leave them worst off than they were before they handed over $1,of their social security money to you and got no results If it were not for being so ashame of this problem I would stand up in my church and tell the whole congregation what you did to usMy home is not dirty or cluttered so these bed bugs must have been brought in by someone and we are not able to get rid of them but went to you in good faith but instead got burned Very disappointed
Orkin came out to our house Thursday 3/16/to spray for pests and insects, the guy that came had ran out of spray and did not have enough to finish the job but asked if he could use our water, he filled up his sprayer bottle with plain water and did not fill it up with anymore chemicals and continued to spray the houseI have called Orkin and said that we wanted a refund because we are still within our days and I can't trust if they are using chemicals and they said they couldn't do that
Paid for service, but never received itNo response from Orkin
In January we signed an agreement with you and Orkin for a treatment planWe paid initially $and per agreement $each following year for an inspection that is supposed to take place in JanuaryOn 11/1/Orkin sent us and invoice for the treatment which got paid right away
Since nobody contacted us for the annual treatment I reached out to Orkin in the middle of February
An appointment got scheduled for Feb 19th, between and PMAt 3:16PMAfter extra taking a day of leave for this appointment., I received a phone call from the technician that he is covering for a sick coworker and asked to reschedule for the following day after 5PMOn the following day nobody showed up or called usI called Orkin again the following day and only got an answering machineI asked to get called back to reschedule the appointmentAgain, no response whatsoeverOn Feb 26th, I again called the o
Service Orkin promised but never provided
I had have a major ant problem with black antsI hired Orkin to fix the problemThey told me over the phone this was a simple problem to them and they have all the tools and experience to solve my problemThe sales rep came to my house a few days later had me sign a contract and promised me I would be satisfied with the work he does.he put the treatment down in less than 15mins then spent mins sitting in his truckI was expecting him to search for the ant colony or the sourceSo I gave it about weeks and called him backHe said it takes time but he will come spray againHe came out nothingThe ants we even more aggressiveI called orkin office and talk to a repShe said because of the rain the treatment was not effectiveThe sales rep come back when I was not home and sprayedMy wife said he had a attitude telling her they can not stop ants outsideI was shock he said that because the house is brand new they never where insid
My complaint involves no show, lack and incomplete of servicesMy service started with ORKIN on September 23, I explained to the customer services representative the day I scheduled service with ORKIN that I had problems with rats and I needed the service man to take a look in the atticOn September 23, 2016, service rep *** *** Rt#XXX-XX, License#SPXXXXX came to my house to do an inspection and first month services On this day he did not have a ladder and did not go into the attic and inspect as I had requested He only set traps in the kitchen area and called it a dayI explained to him I needed him to look in the attic because I heard sounds as though rats were up thereHe said he didn?t have a ladder and he would come back on the following week on Tuesday, September 23, with the ladder to look in the attic He did not show up Tuesday and did not callI tried to call him and he did not answer his phone I called the main number for ORKIN and explained t
I signed contract with Orkin Pest ,*** -$for mos service-they came approx times -put out roach motels and a little dab of something on a few cabinets-I had roaches-I told them many times I still had roaches, they told me they control the bugs-I wanted them dead, gone-anyway they deducted $ from my account in months and would return nothingI now have more roaches I told them they were not welcome to come back into my house after seeing bugs crawling all over within a week-I have bugs now and must pay another pest serviceI got nothing from OrkinThey refused to return any of my money even though they took more than contract and was only here month-
Product_Or_Service: pest control
Account_Number: XXXXXXX
Dear Sir/Madam
I am writing this email in reference to the termite contract from Orkin for the location of *** Dba *** CMC has a termite contract with Orkin for the last several years
Recently, I contacted Orkin to treat an area which is under renovation at the same location and Orkin agreed to treat the renovation area for a cost of $in two payments However, a Orkin tech has not treated the dig out areas correctly and with repeated requests from general contractor and myself Orkin technicians just verbally satisfy and did not come back to treat the areas I have requested tech (Mr*** ***) to give me in writing that treatment is sufficient to protect the subject property for termite damage, and he has failed to do so
On the other end, there is an existing area of the property which has a clear termite damage I repeatedly requested Mr*** to come and visit the damage area and finally he c
*** installed gutter domes to keep leaves out of gutter with even a moderate rain water just ran directly off gutters onto ground next to foundation I told them this is not going to work water is seeping into basement they need to come offthey agreed and said they had a different product that was cheaperI also had already entered into a financial agreement which they said they would adjust to give me credit.now I have a cheaper product,they took the other away.I have had to call and call with there story changing every time speaking to *** and a manager both telling me this would be taken care of,this has been going on for MONTHS they are obviously giving me the run around telling me all sorts of way to refund my money without actually giving me anything.When you replace an item with cheaper product and agree to refund you then ignore you this is no way to run your business.I have been VERY patience but now I want what is due to me.the manager was
I recently discovered that orkin has again billed me for services not renderedThis happened before years ago when the Tech who serviced me was promoted and a new tech was not appointed to my account I was billed even though she did not show or call they said she just sprayed outside and the date that they said occurred I was homewhen confronted they corrected it but I removed auto pay from my account for that reasonOn June 27th or 28th the Tech called me and we scheduled an appointment for Friday July 1st at 4:It down poured all day that day and he did not call or show upand I was home at 4:waiting on himI called them when I found out that they had already billed me for the service on the 30th that he sprayed outside onlyproblem is I was home all day on the 30th and if I was not my dogs were out side in the back yard and would have escaped had he opened the gateAt first when I told her he did not show she said he left the ticket on the door then when I said I was
since October Orkin has tried to collect money from me for a service that was not provided, they claim on 09/20/a technician came out to my property and performed services which included power washing my foundation and doing preventative maintenance in regards to antshowever they had called me several times prior to the date in question to schedule service for my address, I called them to cancel contract and told them not to schedule any services, in regards to the service I have two largw dogs which I would have to be present to contain and I was not home on 9/20/and my daughter who was home all day on 9/20/never saw a technician working around the house, also if the foundation was power washed and treated my mulch would have been disturbed and the concrete would be wet, I know this from previous power washings, I will conclude I do not wish to pay for a service which I did not authorize or receiveplease help
Product_Or_Service: pest control
Order_Number:***
To the President of Orkin, August 27,
When my tenant vacated the apartment on July 20, 2018, I discovered there was an infestation of german roaches I called Orkin and your company came to fight the problem on July Your technician,***, told me he would spray and put some boxes and paste around, come back in a week to repeat and that the roaches would lessen in numbers in a week or two I called someone back on a week and again a few days laterThere was only a slight diminishment of the live insects So I called another Pest Control Company Aughe used the substance 'Phantom? There was a noticeable difference in fewer live bugs after days He came back the following week and resprayed The situation is now under control, finally I will use him for my bimonthly pest control
I want to let you know our company uses inferior substances to tackle german insects
I would like a refund of your initial services since they did not work
Please re
I ordered Orkin service on May They came out to deal with a bee problemPart of the $cost was that they came out once and then again in 7-days They never came or calledI called 2-times with no success so I cancelled the service in June THey said they would cancel and refund In July I called again because they still hadn't refunded and then finally on 7/7/the refunded
The issue is on 7/11/they charged me again! They haven't been to my house AND I cancelled the service so being charged makes no sense I have called times and each time they say they will call me back, they haven't I can't get a hold of anyone to refund and at this point I'm furious at their lack of professionalism and honesty in returning my calls They have taken my money without our permission (which should be illegal!) and won't return my call to refund
Product_Or_Service: Orkin Pest Control
My mother and I met with Orkin's sales repHe explained the pest problem was from bats in the atticHe also promised that he would be here during the process, and they would spray when almost finished.He also promised he'd return several days later for a follow up On the day they showed up, one tech had only just started a month previous, the other was new and in trainingAfter an hour, they both left, telling my mother they had forgot their wet-vac, and would return1/hours later they returned.(Both techs driving all the way back to *** for vac.) After approxminsthey gave a list of things for my mother to remove and said they vacuumed lbs of bat fecesI went up to remove the carpet remnants, some cardboard, and a piece of vynal as per they're listNo signs of vacuuming anywhereI vacuumed up the feces from the insulation, and the floorsWhile doing so I found two bats, which I removedWe have called Orkin, they said they were short handed, but someone wo
My complaint is fold Th first person who came was goodafter my encounter with him I entered a contract thinking I would have the same superior serviceI was wrong The technician assigned to me was inept and as not at all thorough He did not adequately handle our problem Even after calling back I continued to see problems The advertising claims were he admitted it I was extremely disappointed I feel like I have been ripped off
Product_Or_Service: exterminating
During the annual inspection not all of our bait stations were inspected We have tried for weeks to get the inspection re-done to no avail
I am filing a complaint against the Midland/Odessa, TX branch of Orkin We have been an Orkin customer for several years utilizing the Sentry Continuous Protection Baiting Plan Until this year, we have been happy with the service provided, however this year has been a complete failure and Orkin has made no attempt to correct the breach of contract
On March 7, 2017, *** *** from the Odessa office was at our home for the annual service inspection The inspection report shows that he arrived at 10:and departed at 10:35, a lapse of minutes, but at least minutes of that time, possibly more, was spent visiting with my wife about the inspection, leaving only minutes or less to do the inspection Compared to the amount of time spent in previous years, minutes was suspiciously short as previous inspections had been more
Our appointment was cancelled last minute without a reschedule and we were charged for the appointment
We were charged for service that was not providedWe are being charged for a service that isn't workingWe are unable to reach anyone or receive a return call from the office
This past November I signed an agreement with Orkin to encapsulate and seal any openings coming into my home after I came home from vacation to a rat problem (Wasn't happy with a bit of what I was told by the salesman but that is not my complaint)
While performing that work those techs broke my main water line coming into my home and pretty much flooded my crawlspace
They said if we called a plumber to fix it we would be reimbursed
It is now over months later and still nothingI called their office at the branch phone number on my bill and spoke to a rather unpleasant receptionist (I'm guessing) that said they know about that and hung up on me
That is where my genuine disgust for Orkin startedI've asked my tech about it (***, he is their only redeeming quality in my opinion) and he has said he would pass that on also
Regardless of any resolution at this point I am now done doing business with this company and would encourage others to find perhaps a local vendor who app
A technician (***) came to our house to treat the exterior with pesticide because we are having a problem with scorpions This company has performed this service for us on two previous occasions -- once in and once in I have been unable to have the house treated more often than that because they don't return phone calls But the treatment that they have applied in the past has been effective enough to keep the scorpions out of the house and to also kill many other bugs that try to enter the house through the garage I made it clear when I called this year that I wanted the same service performed that was done in the previous years.But this year their service was ineffective The problem is even worse now Now in looking over the paperwork that the technician filled out, I can see that he listed the target insects as "American Roaches, Ants, Oriental Roaches" In addition, he sprayed only a very small amount of pesticide compared to what was applied in previous years
I've just signed up for Orkin 1/weeks ago and the treatment I'm receiving towards a Hornet and Ground Digging Cicada problem is horrible When I call to schedule an appointment a couple days after my initial treatment was beyond dismissive and down right nasty Family members have serious allergies toward bee stings and I signed up for preventative and direct insect issues I'm having at my new propertyBut, the individuals I'm attempting to work with in helping my issue (branch manager and receptionist) have been nasty, refusing to actually assist and I'm completely fed up If you're not interested in helping homeowners take care of pest issues then why bother working in this industry? I've contacted Orkin through their Customer Service Dept at the HQ and no one cared to help and completely dismissed me I still haven't received an answer from my online concern form and I feel as though fraud has been committedI feel as though I was defrauded out of $and I may need e
Orkin stopped providing my contracted and paid service in December After repeatedly calling my tech, I finally began talking with the branch managerHe sent a tech to deliver the service for which I'd paidSince it had been several months since exterior of my home was treated for pests (because of the business's failure to come out, plus two previous service periods that were windy and/or rainy), I ordered an additional product to be applied to my yard and around my homeThe manager was to call and come personally to apply when I was homeI signed the contract for this, and was given three business days during which to cancelAfter two full days went by and I'd heard nothing, I did as was directed in order to cancel and stopped payment on the check I'd issued for the service and told the manager I'd done this and expressed my disappointment and anger at being treated so poorly yet againAt this point he said he'd been out to my house and applied the productThis was NOT wh
Worst off than before Orkin came to my home $1,dollars later for a bed bug problem
My comment is that my husband and I spent 1,for your services to rid our home of a bed bug problem and to my regret and horror and dissapointment we still have the problem and if not worse than before I am so sorry to say that I would not recommend Orkin to my worst enemy I am so sad that a company of your status that has been around for so many years would do something to people today and leave them worst off than they were before they handed over $1,of their social security money to you and got no results If it were not for being so ashame of this problem I would stand up in my church and tell the whole congregation what you did to usMy home is not dirty or cluttered so these bed bugs must have been brought in by someone and we are not able to get rid of them but went to you in good faith but instead got burned Very disappointed
Orkin came out to our house Thursday 3/16/to spray for pests and insects, the guy that came had ran out of spray and did not have enough to finish the job but asked if he could use our water, he filled up his sprayer bottle with plain water and did not fill it up with anymore chemicals and continued to spray the houseI have called Orkin and said that we wanted a refund because we are still within our days and I can't trust if they are using chemicals and they said they couldn't do that
Paid for service, but never received itNo response from Orkin
In January we signed an agreement with you and Orkin for a treatment planWe paid initially $and per agreement $each following year for an inspection that is supposed to take place in JanuaryOn 11/1/Orkin sent us and invoice for the treatment which got paid right away
Since nobody contacted us for the annual treatment I reached out to Orkin in the middle of February
An appointment got scheduled for Feb 19th, between and PMAt 3:16PMAfter extra taking a day of leave for this appointment., I received a phone call from the technician that he is covering for a sick coworker and asked to reschedule for the following day after 5PMOn the following day nobody showed up or called usI called Orkin again the following day and only got an answering machineI asked to get called back to reschedule the appointmentAgain, no response whatsoeverOn Feb 26th, I again called the o
Service Orkin promised but never provided
I had have a major ant problem with black antsI hired Orkin to fix the problemThey told me over the phone this was a simple problem to them and they have all the tools and experience to solve my problemThe sales rep came to my house a few days later had me sign a contract and promised me I would be satisfied with the work he does.he put the treatment down in less than 15mins then spent mins sitting in his truckI was expecting him to search for the ant colony or the sourceSo I gave it about weeks and called him backHe said it takes time but he will come spray againHe came out nothingThe ants we even more aggressiveI called orkin office and talk to a repShe said because of the rain the treatment was not effectiveThe sales rep come back when I was not home and sprayedMy wife said he had a attitude telling her they can not stop ants outsideI was shock he said that because the house is brand new they never where insid
My complaint involves no show, lack and incomplete of servicesMy service started with ORKIN on September 23, I explained to the customer services representative the day I scheduled service with ORKIN that I had problems with rats and I needed the service man to take a look in the atticOn September 23, 2016, service rep *** *** Rt#XXX-XX, License#SPXXXXX came to my house to do an inspection and first month services On this day he did not have a ladder and did not go into the attic and inspect as I had requested He only set traps in the kitchen area and called it a dayI explained to him I needed him to look in the attic because I heard sounds as though rats were up thereHe said he didn?t have a ladder and he would come back on the following week on Tuesday, September 23, with the ladder to look in the attic He did not show up Tuesday and did not callI tried to call him and he did not answer his phone I called the main number for ORKIN and explained t
I signed contract with Orkin Pest ,*** -$for mos service-they came approx times -put out roach motels and a little dab of something on a few cabinets-I had roaches-I told them many times I still had roaches, they told me they control the bugs-I wanted them dead, gone-anyway they deducted $ from my account in months and would return nothingI now have more roaches I told them they were not welcome to come back into my house after seeing bugs crawling all over within a week-I have bugs now and must pay another pest serviceI got nothing from OrkinThey refused to return any of my money even though they took more than contract and was only here month-
Product_Or_Service: pest control
Account_Number: XXXXXXX
Dear Sir/Madam
I am writing this email in reference to the termite contract from Orkin for the location of *** Dba *** CMC has a termite contract with Orkin for the last several years
Recently, I contacted Orkin to treat an area which is under renovation at the same location and Orkin agreed to treat the renovation area for a cost of $in two payments However, a Orkin tech has not treated the dig out areas correctly and with repeated requests from general contractor and myself Orkin technicians just verbally satisfy and did not come back to treat the areas I have requested tech (Mr*** ***) to give me in writing that treatment is sufficient to protect the subject property for termite damage, and he has failed to do so
On the other end, there is an existing area of the property which has a clear termite damage I repeatedly requested Mr*** to come and visit the damage area and finally he c
*** installed gutter domes to keep leaves out of gutter with even a moderate rain water just ran directly off gutters onto ground next to foundation I told them this is not going to work water is seeping into basement they need to come offthey agreed and said they had a different product that was cheaperI also had already entered into a financial agreement which they said they would adjust to give me credit.now I have a cheaper product,they took the other away.I have had to call and call with there story changing every time speaking to *** and a manager both telling me this would be taken care of,this has been going on for MONTHS they are obviously giving me the run around telling me all sorts of way to refund my money without actually giving me anything.When you replace an item with cheaper product and agree to refund you then ignore you this is no way to run your business.I have been VERY patience but now I want what is due to me.the manager was
I recently discovered that orkin has again billed me for services not renderedThis happened before years ago when the Tech who serviced me was promoted and a new tech was not appointed to my account I was billed even though she did not show or call they said she just sprayed outside and the date that they said occurred I was homewhen confronted they corrected it but I removed auto pay from my account for that reasonOn June 27th or 28th the Tech called me and we scheduled an appointment for Friday July 1st at 4:It down poured all day that day and he did not call or show upand I was home at 4:waiting on himI called them when I found out that they had already billed me for the service on the 30th that he sprayed outside onlyproblem is I was home all day on the 30th and if I was not my dogs were out side in the back yard and would have escaped had he opened the gateAt first when I told her he did not show she said he left the ticket on the door then when I said I was
since October Orkin has tried to collect money from me for a service that was not provided, they claim on 09/20/a technician came out to my property and performed services which included power washing my foundation and doing preventative maintenance in regards to antshowever they had called me several times prior to the date in question to schedule service for my address, I called them to cancel contract and told them not to schedule any services, in regards to the service I have two largw dogs which I would have to be present to contain and I was not home on 9/20/and my daughter who was home all day on 9/20/never saw a technician working around the house, also if the foundation was power washed and treated my mulch would have been disturbed and the concrete would be wet, I know this from previous power washings, I will conclude I do not wish to pay for a service which I did not authorize or receiveplease help
Product_Or_Service: pest control
Order_Number:***
To the President of Orkin, August 27,
When my tenant vacated the apartment on July 20, 2018, I discovered there was an infestation of german roaches I called Orkin and your company came to fight the problem on July Your technician,***, told me he would spray and put some boxes and paste around, come back in a week to repeat and that the roaches would lessen in numbers in a week or two I called someone back on a week and again a few days laterThere was only a slight diminishment of the live insects So I called another Pest Control Company Aughe used the substance 'Phantom? There was a noticeable difference in fewer live bugs after days He came back the following week and resprayed The situation is now under control, finally I will use him for my bimonthly pest control
I want to let you know our company uses inferior substances to tackle german insects
I would like a refund of your initial services since they did not work
Please re
I ordered Orkin service on May They came out to deal with a bee problemPart of the $cost was that they came out once and then again in 7-days They never came or calledI called 2-times with no success so I cancelled the service in June THey said they would cancel and refund In July I called again because they still hadn't refunded and then finally on 7/7/the refunded
The issue is on 7/11/they charged me again! They haven't been to my house AND I cancelled the service so being charged makes no sense I have called times and each time they say they will call me back, they haven't I can't get a hold of anyone to refund and at this point I'm furious at their lack of professionalism and honesty in returning my calls They have taken my money without our permission (which should be illegal!) and won't return my call to refund
Product_Or_Service: Orkin Pest Control
My mother and I met with Orkin's sales repHe explained the pest problem was from bats in the atticHe also promised that he would be here during the process, and they would spray when almost finished.He also promised he'd return several days later for a follow up On the day they showed up, one tech had only just started a month previous, the other was new and in trainingAfter an hour, they both left, telling my mother they had forgot their wet-vac, and would return1/hours later they returned.(Both techs driving all the way back to *** for vac.) After approxminsthey gave a list of things for my mother to remove and said they vacuumed lbs of bat fecesI went up to remove the carpet remnants, some cardboard, and a piece of vynal as per they're listNo signs of vacuuming anywhereI vacuumed up the feces from the insulation, and the floorsWhile doing so I found two bats, which I removedWe have called Orkin, they said they were short handed, but someone wo
My complaint is fold Th first person who came was goodafter my encounter with him I entered a contract thinking I would have the same superior serviceI was wrong The technician assigned to me was inept and as not at all thorough He did not adequately handle our problem Even after calling back I continued to see problems The advertising claims were he admitted it I was extremely disappointed I feel like I have been ripped off
Product_Or_Service: exterminating
During the annual inspection not all of our bait stations were inspected We have tried for weeks to get the inspection re-done to no avail
I am filing a complaint against the Midland/Odessa, TX branch of Orkin We have been an Orkin customer for several years utilizing the Sentry Continuous Protection Baiting Plan Until this year, we have been happy with the service provided, however this year has been a complete failure and Orkin has made no attempt to correct the breach of contract
On March 7, 2017, *** *** from the Odessa office was at our home for the annual service inspection The inspection report shows that he arrived at 10:and departed at 10:35, a lapse of minutes, but at least minutes of that time, possibly more, was spent visiting with my wife about the inspection, leaving only minutes or less to do the inspection Compared to the amount of time spent in previous years, minutes was suspiciously short as previous inspections had been more
Our appointment was cancelled last minute without a reschedule and we were charged for the appointment
We were charged for service that was not providedWe are being charged for a service that isn't workingWe are unable to reach anyone or receive a return call from the office
This past November I signed an agreement with Orkin to encapsulate and seal any openings coming into my home after I came home from vacation to a rat problem (Wasn't happy with a bit of what I was told by the salesman but that is not my complaint)
While performing that work those techs broke my main water line coming into my home and pretty much flooded my crawlspace
They said if we called a plumber to fix it we would be reimbursed
It is now over months later and still nothingI called their office at the branch phone number on my bill and spoke to a rather unpleasant receptionist (I'm guessing) that said they know about that and hung up on me
That is where my genuine disgust for Orkin startedI've asked my tech about it (***, he is their only redeeming quality in my opinion) and he has said he would pass that on also
Regardless of any resolution at this point I am now done doing business with this company and would encourage others to find perhaps a local vendor who app
A technician (***) came to our house to treat the exterior with pesticide because we are having a problem with scorpions This company has performed this service for us on two previous occasions -- once in and once in I have been unable to have the house treated more often than that because they don't return phone calls But the treatment that they have applied in the past has been effective enough to keep the scorpions out of the house and to also kill many other bugs that try to enter the house through the garage I made it clear when I called this year that I wanted the same service performed that was done in the previous years.But this year their service was ineffective The problem is even worse now Now in looking over the paperwork that the technician filled out, I can see that he listed the target insects as "American Roaches, Ants, Oriental Roaches" In addition, he sprayed only a very small amount of pesticide compared to what was applied in previous years
I've just signed up for Orkin 1/weeks ago and the treatment I'm receiving towards a Hornet and Ground Digging Cicada problem is horrible When I call to schedule an appointment a couple days after my initial treatment was beyond dismissive and down right nasty Family members have serious allergies toward bee stings and I signed up for preventative and direct insect issues I'm having at my new propertyBut, the individuals I'm attempting to work with in helping my issue (branch manager and receptionist) have been nasty, refusing to actually assist and I'm completely fed up If you're not interested in helping homeowners take care of pest issues then why bother working in this industry? I've contacted Orkin through their Customer Service Dept at the HQ and no one cared to help and completely dismissed me I still haven't received an answer from my online concern form and I feel as though fraud has been committedI feel as though I was defrauded out of $and I may need e
Orkin stopped providing my contracted and paid service in December After repeatedly calling my tech, I finally began talking with the branch managerHe sent a tech to deliver the service for which I'd paidSince it had been several months since exterior of my home was treated for pests (because of the business's failure to come out, plus two previous service periods that were windy and/or rainy), I ordered an additional product to be applied to my yard and around my homeThe manager was to call and come personally to apply when I was homeI signed the contract for this, and was given three business days during which to cancelAfter two full days went by and I'd heard nothing, I did as was directed in order to cancel and stopped payment on the check I'd issued for the service and told the manager I'd done this and expressed my disappointment and anger at being treated so poorly yet againAt this point he said he'd been out to my house and applied the productThis was NOT wh