Ticket Fulfillment Services LP

'Helvetica Neue', Helvetica, Arial, sans-serif, 'Helvetica Neue', Helvetica, Arial, sans-serif; font-weight: inherit; font-style: inherit; border: 0px;">Thank you for reaching out to us regarding this issue. Ticket Fulfillment Services has been in contact with Ms. [redacted], in the interest of customer service both parties have found an amicable resolution. As such, we consider this matter resolved, and If Ms. [redacted] has any further questions or concerns we welcome her to contact a member of our customer service team.
Regards,
Ticket Fulfillment Services

Thank you for bringing this matter to our attention. We take the customer experience seriously and would like to take the time to address Mr. [redacted]'s concerns. We should explain that Ticket Fulfillment Services is an online exchange, which means we do not own or generate tickets-instead, we...

merely facilitate transactions between ticket buyers and ticket sellers. This fact is notated on our website saying "We display secondary market tickets. This site is independently owned and operated and is not affiliated with any official box office or official website." These sellers set their own prices based on their understanding of the current market climate, which means prices are not based on the original value, or face value--a fact clearly explained in our sales terms and disclosed throughout our website.When Mr. [redacted] selected tickets and was taken to our checkout page, he was directed to review his itemized order breakdown, which clearly displayed the service and delivery fees, the price per ticket, and the total price in bolded text. Mr. [redacted] was then directed to review our terms and conditions­ visible in a text box below this order total-and presented with the bolded message "All sales are final." At this point, he was also presented with the message "I agree to the sales terms and conditions. I have reviewed the Order Summary above," and a check box that he needed to click to continue with checkout. Below this check-box, another message was displayed that read: "By clicking 'Place Order', your credit card will be charged $524.95, which includes ticket, service, and delivery fees." This notice was followed by a button labeled "Place Order." When Mr. [redacted] clicked this button, he signified his acknowledgement of the total price and these terms, and completed his order.Our sales policies, including our "all sales are final" policy, are disclosed throughout the purchase process-from a notice on every ticket page to a sales terms statement displayed at checkout with the message "All sales are final. All prices are listed in US Dollars (USO)." Additionally, all sellers on our site are notified as soon as an order for their tickets is placed, which means we are unable to cancel orders or offer ref unds. We also will add that Mr. [redacted] 1s tickets have been successf ully delivered to him and will be valid for the event. For the reasons mentioned above we are not able to give Mr. [redacted] his desired resolution. If Mr. [redacted] has any further questions or concerns, we welcome him to contact us.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
 
Regards,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. A refund was provided. 
Regards,
[redacted]

Thank you for contacting us regarding this matter. We appreciate the chance to address our customer’s concerns. Ticket Fulfillment Services ("TFS") processes orders and provides customer service for online ticket marketplaces. TFS is not affiliated with any artist or venue and does not generate...

tickets as a primary box office. This means neither TFS nor the online ticket marketplaces own tickets—instead, the marketplaces facilitate transactions between ticket buyers and ticket sellers. As such, we are able to provide the following information.The website is completely user-driven, meaning all order details are either selected or input directly by customers. Once the customer selected the event they were interested in, Imagine Dragons, they navigated to the ticket listing page. The top of this page clearly notifies customers, “We are a resale marketplace. Prices may be above or below face value. This site is not owned by any venue.” After customers select the ticket listing they desire, they are directed to the checkout page. Here, customers are provided with an order summary that displays the event details, ticket location, and price per ticket. The customer was prompted to provide an email address and select a delivery method. After a delivery method is selected, since methods vary in price, a new order total is calculated. A complete itemized breakdown of the customer’s order including the price per ticket, all fees, and the total price of $1,969.04 was displayed in bold text on the left-hand side of the page. This information was fully disclosed before customers are asked to enter any payment information. Below this order summary, customers are presented with the message stating, “Please note: We are an independent resale marketplace. Ticket prices may exceed face value.” Customers are then presented with our terms and conditions, including a bold message which clarifies, “All sales are final. All prices are listed in US Dollars (USD).” The customer was required to select a check box signifying their agreement to these terms. Customers are then prompted to select the "Review Order" button below these terms. Once selected, customers are taken to a review page which displayed their payment information, order summary and provided an additional itemized cost breakdown of their order. The customer then proceeded to select "Confirm & Place Order", at which time their order was processed.Due to the nature of business on the secondary marketplace, Ticket Fulfillment Services and their affiliates are not affiliated with any artist or venue and does not own inventory; instead, TFS acts as an intermediary between customers and sellers. All prices listed on the site are done so by the individual seller, not TFS, based on their personal assessments regarding a range of factors including customer demand. Since customers are purchasing tickets owned and listed by individual resellers, we must ensure that the policies are fair to both parties. This means that we are unable to offer refunds and must adhere to an “all sales are final” policy—a standard throughout the industry.In addition to this current claim, the customer has filed a dispute with their credit card regarding this order. We have addressed this, and the dispute was ultimately ruled in the favor of Ticket Fulfillment Services. If the customer has any further questions regarding this dispute, we encourage them to reach out to the financial institution with which it was filed. At this time, we consider this matter closed.Regards,Ticket Fulfillment Services

font-weight: inherit; font-style: inherit; border: 0px;">Thank you for reaching out to us regarding this matter. At Ticket Fulfillment Services, we value our customers and would like to take the time to address Ms. [redacted]' concerns. Ms. [redacted] has stated that she believed she was purchasing through the website of the venue, or of the event itself. However, it should be noted that our web address and branding are intentionally different from those of any other site. Ticket Fulfillment Services is an online resale marketplace, which means that we do not own or generate any tickets—instead, we merely facilitate transactions between ticket buyers and ticket sellers. Directly on our website it states, "We are a resale marketplace, not a box office or venue. Ticket prices may exceed face value. This site is not owned by any venue or box office." Since customers are purchasing tickets owned and listed by individual resellers, we must ensure that our policies are fair to both parties. This means that we are unable to offer refunds and must adhere to an “all sales are final” policy—a standard throughout the industry.
Regarding Ms. [redacted]' claim that she was not made aware of the order total prior to purchase, it should be noted that this is inaccurate. Our website is user-driven, and no order can be placed without the customer having been made aware of all order and pricing details. When Ms. [redacted] selected the tickets she was interested in, she was taken to our Checkout page. From there, she was directed to review the itemized order breakdown, which clearly displayed the price per ticket, all fees, and the total price in bold text. The price per ticket was denoted with the word "each" after the price. Ms. [redacted] was then required to agree to our terms and conditions—visible in a text box below this order total—and presented with the bold-text message “All sales are final. All prices are listed in US Dollars (USD). I agree to the sales terms and conditions. I have reviewed the Order Summary above.” At this time, Ms. [redacted] checked a box signifying her agreement with this statement. During this process, Ms. [redacted] saw an even more in-depth order summary that displayed the quantity and prices of her tickets, the delivery and service fees, and the total charge in bold text.
Ticket Fulfillment Services has fully adhered to the sales terms and conditions that were agreed to prior to purchase, and Ms. [redacted] is backed by our 100% Money Back Guarantee to received her tickets in time for the event. Additionally, in the interest of customer service we have reached out to Ms. [redacted] in an attempt to offer a courtesy resolution to this matter, but she has declined to accept our offer. If Ms. [redacted] would like to discuss a resolution to this issue, or if she has any further questions or concerns, we encourage her to reach out to our customer service team. At this time, we consider this matter closed.
Regards,
Ticket Fulfillment Services

Thank you for your response regarding this matter. As noted in numerous places on our website and throughout the purchase process, Ticket Fulfillment Services is not affiliated with any venue or box office. In reference to Ms. [redacted]'s claim that she was redirected to our website by our company, it must be noted that this did not occur. Ticket Fulfillment Services is not capable of directly navigating any online consumers to our website. As soon as she arrived at our website and selected the event she was interested in, the following message was shown to Ms. [redacted] at the top of every ticket page: "Tickets not guaranteed to ship immediately. A service fee is added to ticket orders at checkout. This site not affiliated with any venue. Tickets may be above face value." When she selected the tickets she was interested in, Ms. [redacted] was led to our Checkout page, at which time all pricing and ticket details were clearly stated before she entered any payment information. Also prior to entering payment information, this message was shown in large print on the Checkout page: "We are an independent resale marketplace. Ticket prices may exceed face value. Prices in USD."
Ms. [redacted]'s valid, authentic tickets were delivered to her instantly upon submission of her order, and she downloaded them shortly thereafter. As such, Ticket Fulfillment Services has fully upheld our 100% Money Back Guarantee and cannot provide any refund or cancellation of this order. The event took place in June of this year, and Ms. [redacted] has confirmed that she used the tickets to attend the event. Additionally, in the interest of customer service we have reached out to Ms. [redacted] in an attempt to provide a courtesy resolution to this matter, at which time she indicated that she no longer wished to discuss this matter with us. If Ms. [redacted] does have any additional questions or concerns regarding this transaction, we encourage her to contact our customer service team. At this time, we consider this matter closed.
Regards,
Ticket Fulfillment Services

inherit; border: 0px;">Thank you for reaching out to us and bringing this matter to our attention. At Ticket Fulfillment Services, we value our customers and would like to take the time to address Ms. [redacted]’s concerns. It should be noted that Ticket Fulfillment Services is an online resale marketplace, which means we do not own or generate tickets—instead, we merely facilitate transactions between ticket buyers and ticket sellers. This fact is noted on every ticket and checkout page and at the top of our homepage with the statement: “We are a resale marketplace. Prices may exceed face value. This site is not owned by any venue.”
In regards to Ms. [redacted]'s claim about the order total for their tickets, it should be noted that when Ms. [redacted] selected her tickets, she was taken to our checkout page. From there, she was directed to review the itemized order breakdown, which clearly displayed the price per ticket, all fees, and the total price in bolded text. Ms. [redacted] was required to agree to our terms and conditions—visible in a text box below this order total—and presented with the bolded message “All sales are final.” At this point, Ms. [redacted] was also presented with the message “I agree to the sales terms and conditions above,” and a check box that needed to be selected in order to continue with checkout. During this process, Ms. [redacted] saw an even more in-depth order summary that displayed the number and prices of their tickets, delivery and service fees, and the total charge.
 
As a secondary marketplace, Ticket Fulfillment Services is not directly affiliated with any artist or venue and does not generate tickets as a primary box office; rather, we act as an intermediary between fans and ticket holders. Since customers are purchasing tickets owned and listed by individual resellers, we must ensure our policies are fair to both parties. This means that we are unable to offer refunds and must enforce an “all sales are final” policy—a standard throughout the industry.
In regards Ms. [redacted]'s claim about the location of her tickets, it should be noted that Ms. [redacted] selected the method of Special Delivery upon check out, which includes local pick up at or near the venue and e-mail delivery. The tickets for Ms. [redacted]'s order were e-mailed to the e-mail address we have on file on 6/18/2016 at 5:53 PM CST. We have confirmation that Ms. [redacted] downloaded the etickets on 6/19/2016 at 5:10 PM CST.
 
We have made numerous attempts to contact Ms. [redacted] regarding this issue, and have yet to reach an amicable resolution at this time. Our management team is available to handle any additional concerns that Ms. [redacted] may have; as it presently stands, we consider this matter closed.
Regards, 
Ticket Fulfillment Services

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Thank you for reaching out to us and bringing this matter to our attention. Prior to this complaint, we...

were able to discuss these concerns with Mr. [redacted] and reached a resolution. We take the customer experience seriously here at Ticket Fulfillment Services and would like to take the time to address Mr. [redacted]’ concerns. 
Ticket Fulfillment Services is an online resale marketplace, which means we do not own or generate tickets—instead, we merely facilitate transactions between ticket buyers and ticket sellers. This fact is noted on every ticket and checkout page and on our homepage with the statement: “We are a resale marketplace. This site is not owned by any venue. Ticket Prices may exceed face value.”
When Mr. [redacted] selected tickets and was taken to our checkout page, they were directed to review their itemized order breakdown, which clearly displayed the selected event, section, row and price per ticket in bolded text. Mr. [redacted] selected GA Floor tickets. General Admission tickets are commonly used and known as a standing room area with a venue.  Mr. [redacted] was then directed to review our terms and conditions—visible in a text box below this order total—and presented with the bolded message “All sales are final.” At this point, Mr. [redacted] was also presented with the message “I agree to the sales terms and conditions above,” and a check box that needed to be selected in order to continue with checkout. After checking the box and clicking “Review Order” they are taken to the checkout page which features an even more in-depth order summary that again displays the selected event, section and row along with the total charge. 
Our sales policies, including our “all sales are final” policy, are disclosed throughout the purchase process—from a notice on every ticket page to a sales terms statement displayed at checkout with the message “All sales are final. All prices are listed in US Dollars (USD).” Additionally, all sellers on our site are notified as soon as an order for their tickets is placed, which means we are unable to cancel orders or offer refunds.
In regards to Mr. [redacted]’ complaint regarding our guarantee, our 100% Money Back Guarantee promises that customers will be provided with 100% authentic tickets, they will be delivered in time for the event, and a full refund if the event is cancelled. As the event did take place and we have provided Mr. [redacted] with valid tickets in time for the event, we have fulfilled our 100% Money Back Guarantee.  
As previously state, we spoke with Mr. [redacted] and in the interest of customer service we offered a one-time partial courtesy refund, which was accepted. As such, we consider this matter resolved, and if Mr. [redacted] has any further questions or concerns we welcome them to contact a member of our customer service team.
Regards,
Ticket Fulfillment Service

Thank you for reaching out to us and bringing this matter to our attention. We take the customer experience seriously here at...

Ticket Fulfillment Services and would like to take the time to address Ms. [redacted]’s concerns. It should be noted that Ticket Fulfillment Services is an online resale marketplace, which means we do not own or generate tickets—instead, we merely facilitate transactions between ticket buyers and ticket sellers. This fact is noted on every ticket and checkout page and at the top of our homepage with the statement: “We are a resale marketplace. Prices may exceed face value. This site is not owned by any venue.”When Ms. [redacted] selected tickets and was taken to our checkout page, they were directed to review their itemized order breakdown, which clearly displayed all fees, the price per ticket, and the total price in bolded text. Ms. [redacted] was then directed to review our terms and conditions—visible in a text box below this order total—and presented with the bolded message “All sales are final. All prices are listed in US Dollars (USD)” At this point, Ms. [redacted] was also presented with the message “I agree to the sales terms and conditions above,” and a check box that needed to be selected in order to continue with checkout. After checking the box and clicking “Review Order”  they are taken to the checkout page which features an even more in-depth order summary that displays the number and prices of their tickets, delivery and service fees, and the total charge.Our sales policies, including our “all sales are final” policy, are disclosed throughout the purchase process—from a notice on every ticket page to a sales terms statement displayed at checkout with the message “All sales are final. All prices are listed in US Dollars (USD).” Additionally, all sellers on our site are notified as soon as an order for their tickets is placed, which means we are unable to cancel orders or offer refunds. Prior to receiving this complaint we were in contact with Ms. [redacted] regarding this issue. In the interest of customer service we offered Ms. [redacted] a partial courtesy refund, which she accepted. Since Ms. [redacted] has an active dispute with their credit card company regarding this order, we are unable to assist with any other standing issues from a customer-service perspective while this dispute is currently active.Regards,Ticket Fulfillment Services

Thank you for bringing this matter to our attention. We take the customer experience seriously and would like to take the time to address Mr. [redacted]'s concerns. It should be noted that Mr. [redacted] placed his order on the onlincitytickets.com website . However, his order was processed and charged...

through Ticket Fulfillment Services. We should explain that OnlineCityTickets .com is an online exchange,which means we do not own or generate tickets­ instead, we facilitate transactions between ticket buyers and ticket sellers. This fact is noted on every ticket and checkout page and at the top of our homepage with the statement: "We are a resale marketplace. Prices may exceed face value. This site is not owned by any venue ."When Mr. [redacted] selected tickets and was taken to our checkout page, he was directed to review his itemized order breakdown, which clearly displayed all fees,the price per ticket, and the total price in balded text. Then,Mr. [redacted] was directed to review our terms and conditions-visible in a text box below this order total-and presented with the bolded message "All sales are final." At this point,he was also presented with the message "I agree to the sales terms and conditions. Ihave reviewed the Order Summary above," and a check box that he needed to click to continue with checkout . Below this check-box, another message was displayed that, in Mr. [redacted]'s case, read: "By clicking 'Place Order',your credit card will be charged $1,036.75, which includes ticket,service, and delivery fees." This notice was followed by a button labeled "Place Order." When Mr. [redacted] clicked this button,he signified his acknowledgement of the total price and these terms, and completed his order. (A samplescreenshot of the checkout page is included in a PDF attachment.)Our sales policies,including our "all sales are final" policy,are disclosed throughout the purchase process-from a notice on every ticket page to a sales terms statement displayed at checkout with the message "All sales are final. All prices are listed in US Dollars (USD)." Additionally, all sellers on our site are notified as soon as an order for their tickets is placed, which means we are unable to cancel orders or offer refunds. While we regret Mr. [redacted]'s frustration, he was made aware of this fact,and made an educated,conscious decision to purchase tickets from our site. If Mr. [redacted] has any further questions or concerns, we welcome him to contact us.

"Helvetica Neue", Helvetica, Arial, sans-serif, "Helvetica Neue", Helvetica, Arial, sans-serif; font-weight: inherit; font-style: inherit; border: 0px;">Thank you for reaching out to us. At Ticket Fulfillment Services we value our customers and would like to take the time to address Ms. [redacted]s concerns.
 
As Ms. [redacted] stated, she placed an order on 5/5 for a Chris Young event being held on 10/13. On 5/6 her valid and authentic tickets were delivered to the email address on file. This is the first we are hearing of Ms. [redacted]s concerns as she had not contacted us prior to this complaint to address this matter. Since receiving this complaint we have been in contact with Ms. [redacted] to relay this information and have confirmed that she received her tickets.
 
If Ms. [redacted] has any other concerns regarding this order we encourage her to reach out to our customer service team either by email or telephone. As it currently stands, we consider this matter closed.
 
Regards,
Ticket Fulfillment Services

border: 0px; background-color: rgb(250, 250, 250);">Thank you for reaching out to us and bringing this matter to our attention. We take the customer experience seriously here at Ticket Fulfillment Services and would like to take the time to address Mr. [redacted]’s concerns. It should be noted that Ticket Fulfillment Services is an online resale marketplace, which means we do not own or generate tickets—instead, we merely facilitate transactions between ticket Buyer’s and ticket sellers. This fact is noted on every ticket and checkout page and at the top of our homepage with the statement: “We are a resale marketplace. Prices may exceed face value. This site is not owned by any venue.”
As a secondary marketplace, Ticket Fulfillment Services is not directly affiliated with any artist or venue and does not generate tickets as a primary box office; rather, we act as an intermediary between fans and ticket holders. Since customers are purchasing tickets owned and listed by individual resellers, tickets are typically priced above face value which is displayed when selecting tickets. We must ensure our policies are fair to both parties, which means that we are unable to offer refunds and must enforce an “all sales are final” policy—a standard throughout the industry. 
It should be noted that when Mr. [redacted] selected their tickets, they were taken to our checkout page. From there, they were directed to review the itemized order breakdown, which clearly displayed the price per ticket, all fees, and the total price in bolded text. Then, Mr. [redacted] was directed to review our terms and conditions—visible in a text box below this order total—and presented with the bolded message “All sales are final.” At this point, Mr. [redacted] was also presented with the message “I agree to the sales terms and conditions. I have reviewed the Order Summary above,"" and a check box that he needed to click to continue with checkout. Below this check-box, another message was displayed that read: “By clicking ‘Place Order’, your credit card will be charged this amount, which includes ticket, service, and delivery fees.” This notice was followed by a button labeled “Place Order.” By checking this box, Mr. [redacted] signified their acknowledgement of the total price, our sales terms and completed his order. 
Ticket Fulfillment Services operates our own customer service department which is available to resolve any and all issues that our customers may encounter, with contact information on both our webpage and every correspondence. We encourage Mr. [redacted] to utilize this resource for any additional concerns, but as it currently stands, we consider this matter closed. 
Regards,
Ticket Fulfillment Services

Thank you for bringing this matter to our attention. We take the customer experience seriously and would like to take the time to address Ms. [redacted]'s concerns. We have contacted Ms. [redacted], and we feel we have reached a resolution that suits both parties. We now consider this issue closed. If...

Ms. [redacted] would like to attend another live event in the future, or if she has any questions about an order or our website, we welcome her to reach out to us.

Thank you for contacting us regarding this matter. We appreciate the chance to address our customer’s concerns. Ticket Fulfillment Services ("TFS") processes orders and provides customer service for online ticket marketplaces. TFS is not affiliated with any artist or venue and does not generate...

tickets as a primary box office. This means neither TFS nor the online ticket marketplaces own tickets—instead, the marketplaces facilitate transactions between ticket buyers and ticket sellers. As such, we are able to provide the following information.The site is completely user-driven meaning all order details are either selected or in-put by the customer themselves. The checkout process provides customers with multiple opportunities to review the details of their orders. On 7/12/2017 at 3:12 PM CST, our customer placed one order for a production of the Grand Ole Opry taking place on 7/14/2017. Our customer then placed a second order, two minutes later, for the same event. While placing both orders, our customer was initially prompted to select an event on the event listing page. Once an event is selected, customers are taken to the ticket listing page, the top of which reiterates the event details. After the listings were selected, our customer was brought to checkout page. Prior to submitting their order our customer was presented with an even more in-depth order summary stating the event details, price per ticket, and order totals in bold text before entering any payment information. Customers are then presented with the terms and conditions, including a bold message which clarifies, “All sales are final. All prices are listed in US Dollars (USD).” Our customer was required to select a check box signifying their agreement to these terms; without having done this, no order can be placed on the site. Customers are then prompted to select the "Review Order" button below these terms. Once selected, customers are taken to a review page which displayed their payment information, order summary and provided an additional itemized cost breakdown of their order. Our customer then proceeded to select "Confirm & Place Order", at which time their order was processed.Due to the nature of our business on the secondary marketplace, TFS and the site are not affiliated with any artist or venue and do not own inventory; instead, we act as an intermediary between customers and sellers. Since customers are purchasing tickets owned and listed by individual resellers, we must ensure that our policies are fair to both parties. This means that we are unable to offer refunds and must adhere to an “all sales are final” policy—a standard throughout the industry.We later received a dispute from our customer’s financial institution; although our customer has stated they qualify to receive a full refund, this should be noted as inaccurate. The terms, which our customer agreed to prior to checkout, clearly state, “If you dispute a charge and it is determined that the charge was valid and not the result of credit card or other payment fraud, we have the right to seek payment, including all associated fees, by whatever means necessary... We may also mitigate our damages by relisting and selling the tickets that are the subject of the underlying payment dispute.” We addressed the claim, and the dispute was ultimately ruled in our favor. As such, our customer was refunded the appropriate amount as a result of their direct violation of our terms. This was clarified via email on 7/26/2017 and 8/7/2017. As we have fully addressed our customer’s concerns, they received the exact tickets which they selected prior to their event, and they were reimbursed the applicable amount, per our terms, we consider this matter closed.Regards,Ticket Fulfillment Services

Complaint: 12328349
I am rejecting this response because:
Sincerely,
John [redacted] This is a scam company who lies about everything to win . They have the same scripted answer . Enough complaints and the government will step in as they did with wisetronics who also sold defective  items at above retail prices and would change the order without customers approval

I thought that I was on the Ticketmaster site and ordered two tickets to the Winnipeg Ballet's Swan Lake being performed at the Princess Elizabeth Theatre in Vancouver. The face value of the tickets is CA$52.50. I checked my Visa Statement to find that I have been charged CA$620.00 which was processed by Ticket Fulfillemnt Services of Delaware. This is an outrageous mark-up but I have been unable to contact any body to even register a complaint.

Complaint: [redacted]
I am rejecting this response because:The seller never offered anything in the way of settlement. What they did in sending me the tickets was what they were expected to do. The were just giving me"snow in December" and nothing in the way of conciliation. I did list the tickets on [redacted] for Lenox, MA and got no responses. In fact, I don't even know at this juncture is whether the concert went on as scheduled. The most important point is that this matter is that because of my emergency cancer surgery I was advised by my medical staff not to even consider attempting to drive to the performance. This was a post-sale contingency which I feel is not covered by the 4 corners of the contract. What if a war or terroristic attack had occurred on the performance date, what if there was an epidemic, or the some of the major performers were unable to appear (thus, necessitating minor dancers to perform) would all of these contingencies not void the validity of the contract? I think not. I think that equitable considerations must be taken into account here. As it says in Equitable law, "Equity aids the Vigilant" I acted diligently as soon as I knew of the medical condition that afflicted me and I think any [redacted] would side with me on this issue.
Sincerely,
L[redacted]

Complaint: [redacted]
I am rejecting this response because:
Sincerely,
Ren [redacted]