The service was quick and done competently. The people I contacted during the event were friendly, honest and knowledgeable maintaining good communications with me during the service event. It was irritating that the Lennox warehouse in texas sent the wrong motor for repair and that this was not discovered until the techs were trying to install it at the side of my house - could have been checked earlier. Also the tech honestly mentioned after all was installed and working that the computer board that controls the blower was burned out but the blower motor may have been OK even though they changed the blower motor as well . He said the motor could fail "1 or 2 years down the road" but they thought best to change it now. So, does this mean that I paid for a new blower motor when one was not needed? This added to bill significantly!
Blanton's does great work. They are punctual, quick, and answered all my questions. They also made some great recommendations to help keep my system working. Jeremy and David were also very quiet, which was quite a feat since they were working up in the attic. (But my dog and I appreciated it very much!)
I have been a customer of Blanton's H&A/C for a number of years now., They do excellent work. I highly recommend them to anyone for good service at a reasonable price. The technicians are on top of their game and know their jobs. Customer oriented.
Very thorough and informative regarding the present system and anticipated updates/future repair possibilities. Very flexible with service options and times.
Blanton's were extremely helpful and professional throughout the process of finding a new HVAC system. Jon was able to explain the various system specifications and benefits of the different packages. Ernest and Steve K. were extremely professional and respectful of my home while installing my new Lennox system. Overall, I had a very good experience with Blanton's and highly recommend them.
Blanton's staff is always friendly and helpful. When we had an issue with our system for the first time, Fred was diligent about finding the problem. He took the time to show me exactly what was wrong and how it needed to be fixed. I trust Blanton's.
My AC went out on a Wednesday evening and I called Blanton's Heating & A/C at 8:00am the next morning. I had not used Blanton's before but I had heard good things about them. Everything I had heard was correct! Not only did Blanton repair my unit with same day service, the technician; Bobby P. was extremely professional, listened to my needs and included me on every step of the repair journey. He helped me make corrections to the setup of the unit and also taught me several things bout HVAC I was not aware of. So not only did I get my problem resolved, but I learned from this experience as well. Everyone I dealt with at Blanton's from Angela M. to Bobby P. were absolutely a joy to deal with. I will definitely use their services again!
Tim K., my salesman came by yesterday to give me a price on new heating & air system. Ours was flooded during Hurricane Matthew. He was very nice, explained everything and was very compassionate for what we have lost. Insurance adjuster is coming in a few days so hopefully we can move forward and replace our things and get back to normal.
Excellent service! Blanton's is always efficient. I received a call from the technician to let me know the expected time of arrival. Blanton's recommended additional products that are necessary to protect/enhance the performance of my system.
Marshall was very professional and kept me informed during the service process.
Thanks!
Ty was very professional and an expert at electrical installation. I was impressed at his work ethics and complete customer care before, during and after the job was complete. I will continue to select Blanton's Hearing & A/C from here on out.
Roman arrived promptly, performed the work quickly and professionally and explained the work that was done.. He explained my options for future maintenance and how to contact his company for follow-up.
I am very satisfied with the service ,communication and timeliness of Blanton's heating and air service. Technician Richard W[redacted] was right on time, went directly to work. Ask me questions to understand my needs. Offered suggestions without being pushy and left me feeling like I got what I have been paying for each month with my service agreement. Thank you, see you in 6 months for my next service call.
The response time was fast. Roman was professional, knowledgeable and courteous. He finished what he started and advised us on the next step in restoration. We established a service contract and are hopeful in maintaining our system.
Service was excellent. Equipment was checked and serviced. Explanations were easy to understand. Very well-mannered. A very pleasant service experience. I would recommend Larry and Blanton's to anyone in need of this type of service.
Jon came out to service our unit and did a great Job. He was very efficient and professional. He explained what he was doing
And is a great represnetitve for Blantons. I would highly recommend this company.
After 2 months without any heat or air from hurricane Mathew Blanton Heat and Air come and took out old duct work, then came the next day to install new duct work. They were prompt and did what they said they was going to do on a day to day basis.. They clean up every day before they left. They were very pleasant and explain the things that were being doing. Once everything was complete they came inside to check to make sure the unit was working and we had good heat. Special Thank You to Ernest/Steve K. I will tell all my family and friends about Blanton's Heating & Air.
I am giving a shout out to Blanton's Heating and Air out of Fayetteville, NC and specifically to Tim (sales / provided estimate), and to Daniel F[redacted], Jeremy P[redacted], and David E[redacted] who completed the installation of my new Heat Pump for me yesterday! It was so refreshing to not only receive excellent customer service, but to feel like giving them my business mattered. All four gentlemen were very professional and kept us updated at all times. A/C went on the blink Sunday. I researched companies and heat pumps Monday morning, made calls and had an appointment set up for Tuesday. I was so impressed with Tim that I cancelled my other two appointments for quotes. It was installed the following day. [redacted]. Done!
The service was quick and done competently. The people I contacted during the event were friendly, honest and knowledgeable maintaining good communications with me during the service event. It was irritating that the Lennox warehouse in texas sent the wrong motor for repair and that this was not discovered until the techs were trying to install it at the side of my house - could have been checked earlier. Also the tech honestly mentioned after all was installed and working that the computer board that controls the blower was burned out but the blower motor may have been OK even though they changed the blower motor as well . He said the motor could fail "1 or 2 years down the road" but they thought best to change it now. So, does this mean that I paid for a new blower motor when one was not needed? This added to bill significantly!
Blanton's does great work. They are punctual, quick, and answered all my questions. They also made some great recommendations to help keep my system working. Jeremy and David were also very quiet, which was quite a feat since they were working up in the attic. (But my dog and I appreciated it very much!)
I have been a customer of Blanton's H&A/C for a number of years now., They do excellent work. I highly recommend them to anyone for good service at a reasonable price. The technicians are on top of their game and know their jobs. Customer oriented.
Very thorough and informative regarding the present system and anticipated updates/future repair possibilities. Very flexible with service options and times.
Blanton's were extremely helpful and professional throughout the process of finding a new HVAC system. Jon was able to explain the various system specifications and benefits of the different packages. Ernest and Steve K. were extremely professional and respectful of my home while installing my new Lennox system. Overall, I had a very good experience with Blanton's and highly recommend them.
Blanton's staff is always friendly and helpful. When we had an issue with our system for the first time, Fred was diligent about finding the problem. He took the time to show me exactly what was wrong and how it needed to be fixed. I trust Blanton's.
My AC went out on a Wednesday evening and I called Blanton's Heating & A/C at 8:00am the next morning. I had not used Blanton's before but I had heard good things about them. Everything I had heard was correct! Not only did Blanton repair my unit with same day service, the technician; Bobby P. was extremely professional, listened to my needs and included me on every step of the repair journey. He helped me make corrections to the setup of the unit and also taught me several things bout HVAC I was not aware of. So not only did I get my problem resolved, but I learned from this experience as well. Everyone I dealt with at Blanton's from Angela M. to Bobby P. were absolutely a joy to deal with. I will definitely use their services again!
Tim K., my salesman came by yesterday to give me a price on new heating & air system. Ours was flooded during Hurricane Matthew. He was very nice, explained everything and was very compassionate for what we have lost. Insurance adjuster is coming in a few days so hopefully we can move forward and replace our things and get back to normal.
Excellent service! Blanton's is always efficient. I received a call from the technician to let me know the expected time of arrival. Blanton's recommended additional products that are necessary to protect/enhance the performance of my system.
Marshall was very professional and kept me informed during the service process.
Thanks!
Ty was very professional and an expert at electrical installation. I was impressed at his work ethics and complete customer care before, during and after the job was complete. I will continue to select Blanton's Hearing & A/C from here on out.
Roman arrived promptly, performed the work quickly and professionally and explained the work that was done.. He explained my options for future maintenance and how to contact his company for follow-up.
Excellent service and support.
I am very satisfied with the service ,communication and timeliness of Blanton's heating and air service. Technician Richard W[redacted] was right on time, went directly to work. Ask me questions to understand my needs. Offered suggestions without being pushy and left me feeling like I got what I have been paying for each month with my service agreement. Thank you, see you in 6 months for my next service call.
The response time was fast. Roman was professional, knowledgeable and courteous. He finished what he started and advised us on the next step in restoration. We established a service contract and are hopeful in maintaining our system.
Service was excellent. Equipment was checked and serviced. Explanations were easy to understand. Very well-mannered. A very pleasant service experience. I would recommend Larry and Blanton's to anyone in need of this type of service.
Jon came out to service our unit and did a great Job. He was very efficient and professional. He explained what he was doing
And is a great represnetitve for Blantons. I would highly recommend this company.
After 2 months without any heat or air from hurricane Mathew Blanton Heat and Air come and took out old duct work, then came the next day to install new duct work. They were prompt and did what they said they was going to do on a day to day basis.. They clean up every day before they left. They were very pleasant and explain the things that were being doing. Once everything was complete they came inside to check to make sure the unit was working and we had good heat. Special Thank You to Ernest/Steve K. I will tell all my family and friends about Blanton's Heating & Air.
The work done by employee, Josh A[redacted] was prompt and very thorough with attention to detail. However, the services are rather expensive.
I am giving a shout out to Blanton's Heating and Air out of Fayetteville, NC and specifically to Tim (sales / provided estimate), and to Daniel F[redacted], Jeremy P[redacted], and David E[redacted] who completed the installation of my new Heat Pump for me yesterday! It was so refreshing to not only receive excellent customer service, but to feel like giving them my business mattered. All four gentlemen were very professional and kept us updated at all times. A/C went on the blink Sunday. I researched companies and heat pumps Monday morning, made calls and had an appointment set up for Tuesday. I was so impressed with Tim that I cancelled my other two appointments for quotes. It was installed the following day. [redacted]. Done!
Blanton air,I love their service