Transworld Systems, Inc

Dear *** ***:Transworld Systems Inc(TSI) has received your May 17, follletter relating to *** ***’s complaintTSI has researched this matter and the findings are set forth below:On 5/25/17, the consumer provided TSI with their proof of paymentTSI conducted an
investigation into the missing payments provided by the consumer, TSI found that these payments were misappliedTSI reapplied the payments to the correct accountThe above referenced accounts are now closed as paidIt is TSI's intent to have no further communication with *** *** relating to this matter.TSI has contacted the credit bureaus with which it does business with its request to delete TSI’s listing of the above-referenced accounts from *** ***’s credit report for the social security

Transworld Systems Inc(TSI) has received your April 25, letter relating to *** ***'s complaintPlease be advised that the above-referenced account is closed as paid in TSI's systemIt is TSI's intent not to have any further communication with *** *** in reference to the above
account.TSI has contacted the credit bureaus with which it does business with its request to delete TSI's listing of the above-referenced account from the consumer’s credit report for the social security number listed in TSI's recordsTSI cannot affect a change to how the creditor or any other company may have listed the above account on the consumer's credit profile.TSI requested and has received validation information for *** ***’s accountEnclosed is the validation information TSI received from the creditor that corresponds to the above-referenced account*** *** may contact Chris S*** at ###-###-#### for any further questions regarding the above account.Should I not hear from you within days, I will assume you have all information necessary to complete your investigation and close this matter.Very truly yours, Cathy B***Consumer Affairs Team Lead

December 17, 2015Transworld Systems Inc(TSI) has received your December 14, letter for the above consumerPlease be advised that the above-referenced account is closed in our officeIt is TSI's intent not to have any further communication with *** *** in reference to the
above account.In addition, please be advised that we have contacted the credit bureaus that we do business with, with our request to delete our listing of the above-referenced account from *** ***' credit profileSince *** ***' social security number was not included in the complaint, we cannot be certain that our request will be accurately processed by the credit bureaus notifiedPlease be advised that Transworld Systems cannot affect a change to how any other company may have listed the above account on your credit profile.
Should I not hear from you within days...I will assume you have all information necessary to complete your investigation and close this matterVery truly yours,
Cathy BConsumer Affairs Team Lead

May 9, 2016Dear *** ***:Transworld Systems Inc(TSI) has received your May 2, letter for *** ** *** filed with the Revdex.com serving Metro Washington DC and Eastern Pennsylvania for the above-referenced account.The above-referenced account is closed as paid in TSI's
systemIt is TSI's intent to have no further communication with *** ** *** regarding this matter.Please be advised that we have contacted the credit bureaus that we do business with, with our request to delete our listing of the above-referenced account from the consumer's credit profile for the social security number we have listed in our recordsPlease be advised that TSI cannot affect a change to how any other company may have listed the above account on the consumer's credit profile.Should I not hear from you within days, I will assume you have all information necessary to complete your investigation and close this matter.Very truly yours,Cathy B.Consumer Affairs Team Lead

When they are acting on behalf of the Department of Education, be sure to get both recorded and written documentation of EACH AND EVERY transaction/talk/discussion you have with them Be sure you have clear and unambiguous understanding with the agent you speak with, and again make sure your documentation is clear and explicit, including recorded conversations They're recording you "for quality and training purposes" so you have every right to record them for "quality and accuracy in what they say" for when and if you need legal assistance in dealing with them Don't trust anything that is not in clear concise writing from them, and save all email communications from themAnd for those of you who have non-educational debt they're trying to collect, same thing, document with audio and written notes/statements everything you do with them They will go back on their word in a New York pico-second, and you will have to catch them at it Also if you're not sure of whether or not the bill is indeed yours, THEY MUST PROVIDE AT THEIR EXPENSE, a letter explaining the origin of the debt You would be wise to settle with the original creditor firstAlso, get their physical address or an email you can write to in order to have them stop communicating with you except by US Mail I strongly suggest the physical address and mailing that request with a Certified Return Receipt to a specified person That way once the green card comes back and they call you...they're in violation of the Fair Credit Reporting ActYou have signed proof for your lawyerLong story short, don't be afraid to ask them to validate your debt, don't take any settlement agreement unless it is in writing, document every single transaction with them

October 5, 2017Dear *** ***:Transworld Systems Inc(TSI) has received your October 3, letter relating to *** ** ***’s complaint filed with the Revdex.com serving Metro Washington DC and Eastern PennsylvaniaTSI has researched this matter and the findings are set
forth below:The above-referenced account is closed in TSI’s systemIt is TSI’s intent to have no further communication with the consumer regarding this matterPlease advise the consumer that she may contact *** *** *** *** ** *** ** *** ***, Tampa, FL *** for any further questions regarding her account.Should I not hear from you within days, I will assume you have all information necessary to complete your investigation and close this matter.Very truly yours,TSI Consumer Affairs

February 1, 2016Dear *** ***:
Transworld Systems Inc(TSI) has received your January 19, letter for the above consumerPlease be advised that the above-referenced account is closed as settled in our officeIt is TSI's intent not to have any further communication with
Leah Griffin in reference to the above account.TSI has contacted the credit bureaus that we do business with, with our request to deleted TSI's listing of the above referenced account from the consumer's credit report for the social security number listed in TSI's recordsTSI cannot affect a change to how the creditor or any other company may have listed the above account on the consumer's credit profileShould I not hear from you within days, I will assume you have all information necessary to complete your investigation and close this matter.Very truly yours,
Cathy BConsumer
Affairs Team Lead

September 9, 2015I acknowledge receipt of the August 31, complaint for the above matterPlease be advised that TSI has closed the referenced account in our officeIt is TSI's intent not to have any further communication with *** *** in reference to the above account.Federal and state
law prohibit certain methods of debt collection, and require that we treat you fairlyIf you have a complaint about the way we are collecting your debt, please visit our website at www.transworldpayments.com or contact the FTC online at https://www.ftc.gov; by phone at 1-877FTC-HELP; or by mail at Pennsylvania Ave., NW, Washington, DC If you want information about your rights when you are contacted by a debt collector, please contact the FTC online at www.ftc.gov.Should I not hear from you within days, I will assume you have all information necessary to complete your investigation and close this matter.Very truly yours,Cathy
BConsumer
Affairs Team Lead

September 17, 2015I acknowledge receipt of the August 28, complaint for the above matterEnclosed please find the materials we received from the creditors that correspond to the above referenced accountsPlease be advised that we have contacted the credit bureaus that we do business
with, with our request to delete our listing of the above accounts from consumer's credit profile for the social security number we have listed in our recordsTSI cannot affect a change to how any other company may have listed the above accounts on the consumer's credit profilePlease contact Kurt H*** at ###-###-#### relating to the above accounts.Federal and state law prohibit certain methods of debt collection, and require that we treat you fairlyIf you have a complaint about the way we are collecting your debt, please visit our website at www.transworldpayments.com or contact the FTC online at https://www.ftc.gov; by phone at 1-877-FTCHELP; or by mail at Pennsylvania Ave., NW, Washington, DC If you want information about your rights when you are contacted by a debt collector, please contact the FTC online at www.ftc.gov.Should I not hear from you within days, I will assume you have all information necessary to complete your investigation and close this matter.Very Truly Yours,Cathy
BConsumer
Affairs Team Lead

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

November 29, 2017Dear *** ***:Transworld Systems Inc(TSI) has received your November 22, letter relating to *** ***’s complaintTSI has researched this matter and the findings are set forth below:On 11/22/2017, TSI processed the refund in the amount of $TSI has mailed the
refund check via ***.TSI requested and has received validation information for the above accountSince the account validation materials relate to medical issues, TSI will not forward these documents to you, so that there is no potential violation of federal or state privacy lawsThese materials have been forwarded to the consumer via US Mail.Enclosed please find a copy of an account payment history with our office for the above accountThe consumer may contact Jennette Rodriguez at ###-###-#### for further account inquiries.We appreciate the opportunity to respond to your inquiry and provide you with the enclosed documentations.Very truly yours,TSI Consumer Affairs

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered]
Complaint: ***
I am rejecting this response because: I do not owe this company nor have I sign a agreement or contract with this 3rd party agency
Regards,
*** ***

May 18, 2016Dear *** ***:Transworld Systems Inc(TSI) has received your May 17, letter for *** *** for the abovereferenced accounts.We have taken the information you have provided to us very seriously and appreciate your efforts in bringing your concerns to our attentionTSI has
concluded that their website is currently workingPlease advise *** *** to login in at https://www.transworldpayments.com with access code ***Shouid *** *** continue to have issues regarding the payment website, he should contact TSI's Consumer Hotline at ###-###-####.Thank you for your cooperation, I remain,Very truly yours, Cathy B.Consumer Affairs Team Lead

Here is proof the 20$ left on account # *** was cashed by *** faculty practiceOn 10/20/I mailed it prior to getting your notice, please adjust my balance accordinglyTo paid in full

Transworld Systems Inc(TSI) has received your April 25, letter relating to *** ***'s complaintPlease be advised that the above-referenced account is closed as paid in TSI's systemIt is TSI's intent not to have any further communication with *** *** in reference to the above
account.TSI has contacted the credit bureaus with which it does business with its request to delete TSI's listing of the above-referenced account from the consumer’s credit report for the social security number listed in TSI's recordsTSI cannot affect a change to how the creditor or any other company may have listed the above account on the consumer's credit profileTSI requested and has received validation information for *** ***’s accountEnclosed is the validation information TSI received from the creditor that corresponds to the above-referenced account*** *** may contact Chris S*** at ###-###-#### for any further questions regarding the above accountShould I not hear from you within days, I will assume you have all information necessary to complete your investigation and close this matterVery truly yours,
Cathy B***Consumer Affairs Team Lead

Dear *** ***:I acknowledge receipt of the July 30, complaint for the above reference accountsPlease be advised that TSI has closed the referenced accounts in our office as paidPlease note that we have contacted the credit bureaus that we do business with, with our request to delete our listing of the accounts ***-***, ***-***, ***-*** and ***-*** from consumer’s credit profile for the social security number we have listed in our recordsIn addition, TSI has not reported accounts ***-***, ***-*** and ***-*** on consumer’s credit profileTSI cannot affect a change to how any other company may have listed the above accounts on the consumer's credit profileIt is Transworld's intent not to have any further communication with Julie Verkerk in reference to the above accounts.Federal and state law prohibit certain methods of debt collection, and require that we treat you fairlyIf you have a complaint about the way we are collecting your debt, please visit our website at www.transworldpayments.com or contact the FTC online at https://www.ftc.gov; by phone at 1-877FTC-HELP; or by mail at Pennsylvania Ave., NW, Washington, DC If you want information about your rights when you are contacted by a debt collector, please contact the FTC online at www.ftc.gov.Should I not hear from you within days, I will assume you have all information necessary to complete your investigation and close this matterThanking you for your cooperation, I remain,Very truly yours,Cathy B.Consumer Affairs Team Lead

January 7, 2017Dear *** ***:Transworld Systems Inc(TSI) has received your January 4, letter relating to *** *** complaintTSI has researched this matter and the findings are set forth below:On January 3, 2017, TSI removed *** ***'s phone number ###-###-#### from the
above referenced accountAccording to TSI records, no further calls were placed to ###-###-#### afterPlease be advised that the telephone number ###-###-#### has been removed from the abovereferenced accountIt is TSI's intent not to have any further communication with *** *** in reference to the above account, since *** *** is not the responsible consumer.Should I not hear from you within days, I will assume you have all information necessary to complete your investigation and close this matterThanking you for your cooperation, I remain,Very Truly
Yours,Cathy
BConsumer
Affairs Team Lead

November 28, 2017Dear *** ***:Transworld Systems Inc(TSI) has received your November 7, letter relating to *** ***’s complaintTSI has researched this matter and the findings are set forth below:TSI requested and has received validation information for *** ***’s accountEnclosed
is the validation information TSI received from the creditor that corresponds to the above-referenced accountThese materials have also been forwarded to *** ***.TSI has closed the referenced account in our office as paid so long as the payment is not reversedFurther inquiry regarding the underlying debt may be directed to *** * *** *** *** ***at *** * *** *** *** ***, Dallas, TX ***.TSI has not reported the above-referenced account on *** ***’s credit reportTSI cannot affect a change to how the creditor or any other company may have listed the account on her credit profile.Should I not hear from you within days, I will assume you have all information necessary to complete your investigation and close this matter.Thanking you for your cooperation, I remain,Very truly yours,TSI Consumer Affairs Enclosure

February 5, 2016Dear *** ***:Transworld Systems Inc(TSI) has received your February 1, letter for the above consumerPlease be advised that the above-referenced account is closed in our officeIt is TSI's intent not to have any further communication with *** ** *** in reference to the above account.TSI has not reported the above referenced account on the consumer's credit reportTSI cannot affect a change to how the creditor or any other company may have listed the account on the consumer's credit profile.Should I not hear from you within days, I will assume you have all information necessary to complete your investigation and close this matter.Very truly yours,Cathy B.Consumer Affairs Team Lead

February 1, 2016Dear *** ***:Transworld Systems Inc(TSI) has received your January 19, letter for the above consumerPlease be advised that the above-referenced account is closed as settled in our officeIt is TSI's intent not to have any further communication with Leah Griffin in
reference to the above account.TSI has contacted the credit bureaus that we do business with, with our request to deleted TSI's listing of the above referenced account from the consumer's credit report for the social security number listed in TSI's recordsTSI cannot affect a change to how the creditor or any other company may have listed the above account on the consumer's credit profile.Should I not hear from you within days, I will assume you have all information necessary to complete your investigation and close this matter.Very truly yours,Cathy B.Consumer
Affairs Team Lead