Transworld Systems, Inc

August 17, 2015Dear [redacted]:I acknowledge receipt of the August 12, 2015 complaint for the referenced consumer. Effective 10/31/2014 [redacted]) made the business decision to sell a portion of its Account Receivables Management business. Accounts formerly...

serviced by [redacted] are now being handled by Transworld Systems Inc. (TSI).As a result, the account referenced in the complaint is being serviced by TSI and should be redirected to them for a full response.Very Truly Yours,

November 2, 2017Dear [redacted]Transworld Systems Inc. (TSI) has received your October 29, 2017 letter relating to [redacted] [redacted]’s complaint ?led with the Revdex.com serving Metro Washington DC and Eastern Pennsylvania. TSI has researched this matter and the ?ndings are...

set forth below:The accounts [redacted]-[redacted] and [redacted]-[redacted] are closed in TSI’s system. It is TSI’s intent to have no further communication with the consumer regarding this matter. The consumer may contact [redacted] at [redacted] at Jacksonville, FL [redacted] for any further questions regarding these accounts.TSI has requested validation information for accounts [redacted], [redacted] and[redacted], since the accounts’ validation materials relate to medical issues, TSI will not forward these documents to you, so that there is no potential violation of federal or state privacy laws. We will forward any materials we receive as a result of our request directly to William Claypoole for his review and consideration. Please advise the consumer that he may contact Melani P[redacted] at #-###-###-#### for any further inquiries regarding these accounts.TSI has contacted the credit bureaus with which it does business, with its request to delete TSI’slisting Of accounts [redacted], [redacted] and [redacted] from the consumer’s credit report for the social security number listed in TSI’s records and to place our listing of accounts [redacted] and [redacted] on the consumer’s credit pro?le in a disputed status. TSI cannot affect a change to how the creditor or any other company may have listed the above accounts on the consumer’s credit pro?le.Should I not hear from you within 30 days, I will assume you have all information necessary to complete your investigation and close this matter.Very truly yours,TSI Consumer Affairs

August 21, 2015
Dear [redacted]:I acknowledge receipt of the August 17, 2015 complaint for the referenced consumer. Please be advised that the telephone number ###-###-#### has been removed from the above-referenced account. It is TSI’s intent not to have any further communication with [redacted] in reference to the above account, since [redacted] is not the responsible consumer.
Federal and state law prohibit certain methods of debt collection, and require that we treat you fairly. If you have a complaint about the way we are collecting your debt, please visit our website at www.transworldpayments.com or contact the FTC online at https://www.ftc.gov; by phone at 1-877FTC-HELP; or by mail at 600 Pennsylvania Ave., NW, Washington, DC 20580. If you want information about your rights when you are contacted by a debt collector, please contact the FTC online at www.ftc.gov.Should I not hear from you within 30 days, I will assume you have all information necessary to complete your investigation and close this matter. Thanking you for your cooperation, I remain,
Very truly yours
Cathy B
Consumer Affairs Team Lead

July 30, 2015Dear [redacted]:I acknowledge receipt of the July 15, 2015 complaint for the referenced consumer. Effective 10/31/2014 [redacted], Inc. ([redacted]) made the business decision to sell a portion of its Account Receivables Management business. Accounts formerly serviced by [redacted]...

are now being handled by Transworld Systems Inc. (TSI).As a result, the account referenced in the complaint is being serviced by TSI and should be redirected to them for a full response.Sharron W.Consumer Affairs Production Manager

November 3, 2016Dear [redacted]:Transworld Systems Inc. (TSI) has received your November 1, 2016 letter relating to [redacted]'s complaint. TSI has researched this matter and the findings are set forth below:The above-referenced account is closed in TSI’s system. It is TSI's intent to have...

no further communication with [redacted] regarding this matter. Please advise the consumer that he may contact [redacted] at P.O. Box [redacted], Atlanta, GA [redacted] for any further questions regarding his account,Should I not hear from you within 30 days, I will assume you have all information necessary to complete your investigation and close this matter.Very truly yours,Cathy B.Consumer
Affairs Team Lead

November 28, 2017Dear [redacted]:Transworld Systems Inc. (TSI) has received your November 20, 2017 letter relating to [redacted]’s complaint. TSI has researched this matter and the findings are set forth below:TSI requested and has received validation information for the above account....

Enclosed is the validation information TSI received from the creditor that corresponds to the above-referenced account. Validation will be mailed to the consumer via US Mail.Please be advised, TSI has placed the referenced account in a restrictive status to prevent further collection activity in our office. It is TSI's intent not to have any further communication with [redacted] in reference to the above account. The consumer may contact Renee H[redacted] at ###-###-#### for further account inquiries.We have contacted the credit bureaus, with which we do business, with our request to place our listing of the above account on the consumer’s credit profile in a disputed status. Please be advised that we cannot effect a change to how any other company may have listed the above account on the consumer’s credit profile.We appreciate the opportunity to respond to your inquiry and provide you with the enclosed documentations.Very truly yours,TSI Consumer Affairs

Dear [redacted]:
I acknowledge receipt of the July 30, 2015 complaint for the above reference accounts. Please be advised that TSI has closed the referenced accounts in our office as paid. Please note that we have contacted the credit bureaus that we do business with, with our request to delete our listing of the accounts [redacted] and [redacted] from consumer’s credit profile for the social security number we have listed in our records. In addition, TSI has not reported accounts [redacted] and [redacted] on consumer’s credit profile. TSI cannot affect a change to how any other company may have listed the above accounts on the consumer's credit profile. It is Transworld's intent not to have any further communication with Julie Verkerk in reference to the above accounts.
Federal and state law prohibit certain methods of debt collection, and require that we treat you fairly. If you have a complaint about the way we are collecting your debt, please visit our website at www.transworldpayments.com or contact the FTC online at https://www.ftc.gov; by phone at 1-877FTC-HELP; or by mail at 600 Pennsylvania Ave., NW, Washington, DC 20580. If you want information about your rights when you are contacted by a debt collector, please contact the FTC online at www.ftc.gov.Should I not hear from you within 30 days, I will assume you have all information necessary to complete your investigation and close this matter. Thanking you for your cooperation, I remain,
Very truly yours,
Cathy B.
Consumer Affairs Team Lead

August 17, 2015Dear [redacted]:I acknowledge receipt of the August 12, 2015 complaint for the referenced consumer. Effective 10/31/2014 [redacted] ([redacted]) made the business decision to sell a portion of its Account Receivables Management business. Accounts formerly serviced by [redacted]...

are now being handled by Transworld Systems Inc. (TSI).As a result, the account referenced in the complaint is being serviced by TSI and should be redirected to them for a full response.Very Truly Yours,

September 29, 2017Dear [redacted]:Transworld Systems Inc. (TSI) has received your September 11, 2017 letter relating to Veronica Rene Shelton’s complaint filed with the Revdex.com serving Metro Washington DC and Eastern Pennsylvania. TSI has researched this matter and the findings are...

set forth below:The above-referenced account is closed in TSI’s system. It is TSI’s intent to have no further communication with the consumer regarding this matter. Please advise the consumer that she may contact [redacted], Dunwoody, GA [redacted] for any further questions regarding her account.Should I not hear from you within 30 days, I will assume you have all information necessary to complete your investigation and close this matter.Very truly yours,TSI Consumer Affairs

September 15, 2016Dear [redacted]:Transworld Systems Inc. (TSI) has received your September 9, 2016 complaint for [redacted] on the above-referenced account. TSI has researched this matter and the findings are set forth below:Please be advised that upon clearance of funds, the...

above-referenced account will be closed in TSI's system as paid. It is TSI's intent to have no further communication with [redacted] relating to this matter.TSI has contacted the credit bureaus with which it does business with its request to delete TSI's listing of the above-referenced account from [redacted]' credit report for the social security number listed in TSI’s records. TSI cannot affect a change to how the creditor or any other company may have listed the above account on [redacted]’ credit profile.On November 25, 2015, TSI sent [redacted] an initial notice to the address provided by the client as a good address for the consumer.We appreciate the opportunity to respond to your inquiry.Very Truly
Yours,Cathy BConsumer Affairs Team Lead

March 6, 2017To Whom It May Concern: c/o [redacted]I acknowledge that there was an issue with this tax return. This return was filed in January and was accepted by the IRS and the state of PA. The IRS released the federal refund on February the 23rd which is the day that most...

refunds were released. There was no hold on it.  However,  the state of PA had questions and once we realized this we did fix the mistake with the state by faxing in an amended return. This amended form showed then getting back more money that originally.When the clients came in to fix the PA return, we offered them 200.00 of their fees back. They  accepted this. At this time, we did not know of this complaint and did not know that she wanted half back. When they left our office we had no idea that there was a complaint.  After receiving the complaint we responded with the outcome. They never gave any indication that they wanted more money. With that being said, I do not have a problem giving them an additional 150.00 back on their fees. I will call them today and let them know that. They could  have contacted us directly with their concerns. I always try to satisfy my customer's expectations.Tara T. Office Manager

February 8, 2017Dear [redacted]:Transworlds Systems Inc. (TSI) has received your January 12, 2017 letter relating to [redacted]'s complaint. TSI has researched this matter and the findings are set forth below:TSI requested and has received validation information for [redacted]'s account....

Enclosed is the validation information TSI received from the creditor that corresponds to the above-referenced account.[redacted] may access TSI’s payment website at https://www.transworldpayments.com and use Registration Code: [redacted] in order to make payment via TSI’s online portal.[redacted] may contact Renee H[redacted] at ###-###-#### for any further questions regarding the above-referenced account.Please be advised that your account balance may be periodically increased due to the addition of accrued interest or other charges as provided in your agreement with the original creditor or as otherwise provided by state law.Should I not hear from you within 30 days, I will assume you have all information necessary to complete your investigation and close this matter.Thanking you for your cooperation, I remain,Very truly yours,Cathy BConsumer
Affairs Team Lead

August 15, 2017Dear [redacted]:Transworld Systems Inc. (TSI) has received your August 10, 2017 letter relating to [redacted]’s complaint filed with the Business Better Bureau serving Metro Washington DC and Eastern Pennsylvania. TSI has researched this matter and the findings are set forth...

below:TSI has requested validation information for the above account, since the account validation materials relate to medical issues, TSI will not forward these documents to you, so that there is no potential violation of federal or state privacy laws. We will forward any materials we receive as a result of our request directly to [redacted] for their review and consideration.TSI has place the referenced account in a restrictive status to prevent further collection activity in our office. It is TSI’s intent not to have any communication with the consumer in reference to the above account. Please advise the consumer to contact Jennette R[redacted] at ###-###-#### for any further questions regarding the above-referenced account.TSI has contacted the credit bureaus, with which it does business, with its request to delete TSI’s listing of the above-referenced account from the consumer’s credit report for the social security number listed in TSI’s records. TSI cannot affect a change to how the creditor or any other company may have listed the above account on the consumer’s credit profile.Should I not hear from you within 30 days, I will assume you have all information necessary to complete your investigation and close this matter.Very truly yours,TSI Consumer Affairs

--------- Forwarded message ----------From: Revdex.com of Metro Washington DC<[email protected]>Date: Mon, Feb 1, 2016 at 9:16 AMSubject: Fwd: #[redacted] Complaint Transworld SystemsTo: [redacted]@myRevdex.com.org---------- Forwarded message ----------From: [redacted] <[redacted].net>Date:...

Sun, Jan 31, 2016 at 11:34 AMSubject: #[redacted] Complaint Transworld SystemsTo: [email protected] entered a complaint  and typed in the purchase price as $561.32. I must have done something wrong - it shows $56,132.00. Can you correct that or do I need to go back in to correct it!  Thank you!  [redacted]

March 28, 2017Dear [redacted]:Transworld Systems Inc. (TSI) has received your March 24, 2017 letter relating to [redacted] complaint. TSI has researched this matter and the findings are set forth below:The above-referenced account will be closed in TSI's system as paid, pending the...

clearance of funds.TSI has not reported the above-referenced account on [redacted] credit report. TSI cannot affect a change to how the creditor or any other company may have listed the account on [redacted]'s credit profile.[redacted] may contact A[redacted]. at [redacted], Dallas TX [redacted] for any further questions regarding his account.Should l not hear from you within 30 days, I will assume you have all information necessary to complete your investigation and close this matter.Thanking you for your cooperation, I remain,Very Truly
Yours,Cathy
BConsumer
Affairs Team Lead

Complaint: [redacted]
I am rejecting this response because:
This is not my debt.  Any payments or money owed to [redacted] was taken care of on my end.  Transworld Systems sending me a copy of my final bill in no way validates this debt.  If I throw away a bill in the garbage and someone picks it up and says "hey, I have your bill, now you owe me", does that mean I owe them any money? No.  Maybe [redacted] got something mixed up going thru this system change and switching account numbers that Transworld speaks of and thats why it's showing as it does.  I would like for this account to be removed/deleted from my credit report and for Transworld Systems to cease collection activity.
Regards,
[redacted]

March 16, 2017Dear [redacted]Transworlds Systems Inc. (TSI) has received your March 13, 2017 letter relating to [redacted]'s complaint. TSI has researched this matter and the findings are set forth below:TSI requested and has received validation information for [redacted]'s account....

Enclosed is the validation information TSI received from the creditor that corresponds to the above-referenced account.TSI has placed the referenced account in a restrictive status to prevent further collection activity in our office. It is TSI's intent not to have any further communication with [redacted] in reference to the above account.[redacted] may contact Greg B[redacted] at ###-###-#### for any further questions regarding the above-referenced account.TSI has not reported the above-referenced account on [redacted]'s credit report. TSI cannot affect a change to how the creditor or any other company may have listed the account on [redacted]'s credit profile.Please be advised that the account balance may be periodically increased due to the addition of accrued interest or other charges as provided in the agreement with the original creditor or asotherwise provided by state law.Should I not hear from you within 30 days, I will assume you have all information necessary to complete your investigation and close this matter.Thanking you for your cooperation, I remain,Very truly yours,Cathy B.Consumer Affairs-Team Lead

March 28, 2016Dear [redacted]:I acknowledge receipt of the March 4, 2016 complaint from the above-referenced consumer. Please be advised on September 16, 2015 [redacted] entered into a payment arrangement with TSI. TSI sent [redacted] monthly notices outlining her payment arrangement with TSI. On...

December 21, 2015, TSI sent [redacted] a payment arrangement reminder for her January 2016 payment; however [redacted] failed to make her January 2016 payment. The payment arrangement became void after 30 days of missed payment, no further letters were sent to [redacted] regarding this payment arrangement. [redacted] needed to maintain her payment arrangement to continue to receive monthly payment arrangement notices.Enclosed, please find payment histories for the above-referenced accounts. Please be advised that TSI has closed the above-referenced accounts in our office.It is TSI's intent not to have any further communication with [redacted] in reference to the above accounts. Should I not hear from you within 30 days, I will assume you have all information necessary to complete your investigation and close this matter.Thanking you for your cooperation, I remain,Very truly yours,Cathy B. Consumer Affairs-Team Lead

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Thank you very much for your assistance with this matter!
Sincerely,
[redacted]