Transworld Systems, Inc

September 22, 2015Dear *** ***:I acknowledge receipt of the August 26, complaint from the above-referenced consumerPlease be advised on February 3, 2015, *** *** was quoted a tentative payment arrangement based on their verbal income and expense information, given verbally, of $
This arrangement was pending receipt of the supporting documentationOn August 6, 2015, Transworld Systems Inc(TSI) received *** ***'s partial backup documentationWith receipt of the partial backup documentation, it was determined that *** *** only qualified for $per monthOn August 25, 2015, TSI gave *** *** the opportunity to send in the documentation to support an expense claim of necessary dental, medical and insurance; which may have reduced *** ***'s payment to the originally calculated amountAs of September 22, 2015, TSI has not received *** ***'s expense claim documentationIf the borrower supplies the documentation and it corroborates the original payment amount of $as well as returns the signed agreement letter, he would qualify for a suspension of the garnishment payments and would continue towards completing the rehabilitation program.Please be advised that the account balance may be periodically increased due to the addition of accrued interest or other charges as provided in the agreement with the original creditor or as otherwise provided by state law.Federal and state law prohibit certain methods of debt collection, and require that we treat you fairlyIf you have a complaint about the way we are collecting your debt, please visit our website at www.transworldpayments.com or contact the FTC online at www.ftc.gov; by phone at 1-877-FTC-HELP; or by mail at Pennsylvania Ave., NW, Washington, DC If you want information about your rights when you are contacted by a debt collector, please contact the FTC online at www.ftc.gov.Very Truly Yours,Cathy
BConsumer
Affairs Team Lead

September 15, 2017Dear *** ***:Transworld Systems Inc(TSI) has received your September 14, letter relating to *** ** ***’s complaint filed with the Revdex.com serving Metro Washington DC and Eastern PennsylvaniaTSI has researched this matter and the findings are set forth below:Upon clearance of funds, the above-referenced account will be closed in TSI’s system as paidIt is TSI’s intent to have no further communication with the consumer regarding this matterPlease advise the consumer that she may contact *** *** at *** *** ***, Baltimore, MD *** for any further questions regarding her account.Should I not hear from you within days, I will assume you have all information necessary to complete your investigation and close this matter.Very truly yours,TSI Consumer Affairs

July 30, Dear *** ***:I acknowledge receipt of the July 15, complaint for the referenced consumerEffective 10/31/*** *** ***, Inc(***) made the business decision to sell a portion of its Account Receivables Management businessAccounts formerly
serviced by *** are now being handled by Transworld Systems Inc(TSI).As a result, the account referenced in the complaint is being serviced by TSI and should be redirected to them for a full response.Sharron WConsumer Affairs Production Manager

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me My social security number is***-***-*** I believe this is what the company stated they needed
Regards,
*** ***

July 24, 2015Dear *** ***:I acknowledge receipt of the July 21, complaint for the above matterPlease be advised that TSI has closed the referenced account as paid in our officePlease note that we have contacted the credit bureaus that we do business with, with our request to delete our
listing of the above-referenced account from *** ***'s credit profile for the social security number we have listed in our recordsTSI cannot affect a change to how any other company may have listed the above account on *** ***'s credit profileIt is Transworld's intent not to have any further communication with *** *** in reference to the above account.Federal and state law prohibit certain methods of debt collection, and require that we treat you fairlyIf you have a complaint about the way we are collecting your debt, please visit our website at www.transworldpayments.com or contact the FTC online at https://www.ftc.gov; by phone at 1-877-FTC-HELP; or by mail at Pennsylvania Ave., NW, Washington, DC If you want information about your rights when you are contacted by a debt collector, please contact the FTC online at www.ffcc.gov.Should I not hear from you within days, I will assume you have all information necessary to complete your investigation and close this matterThanking you for your cooperation, I remain,Very truly yours, vCathy BConsumer Affairs Team Lead

Transworld Systems Inc(TSI) has received your August 23, complaint for *** *** *** on the above-referenced accountTSI has researched this matter and the findings are set forth below:
By way of background, *** *** ***'s account was initially placed for
collection with *** Financial Systems, Inc(***)Effective October 31, 2014, *** *** ***'s account was transferred to TSIAs such, TSI is responding to this complaint.TSI has closed the referenced account as paid in its systemIt is TSI's intent to have no further communication with *** *** *** relating to this matter.On July 28, 2016, TSI received *** *** ***'s payment information, at that time TSI advised *** *** *** that his credit report would be updated as paidTSI has updated the above-referenced account as paid on the consumer’s credit reportTSI cannot affect a change to how the creditor or any other company may have listed the above account on the consumer's credit profileShould I not hear from you within days, I will assume you have all information necessary to complete your investigation and close this matter.Very truly yours,
Cathy B***

April 11, 2017Dear *** ***:Transworlds Systems Inc(TSI) has received your April 5, letter relating to *** ***'s complaintTSI has researched this matter and the findings are set forth below:TSI has closed the referenced account in its systemIt is TSI's intent to have no
further communication with *** *** relating to this matter.Further inquiry regarding the underlying debt may be directed to: *** * *** *** at *** *** *** Frederick MD ***.TSI has contacted the credit bureaus with which it does business with its request to delete TSI's listing of the above-referenced account from *** ***'s credit profileSince *** ***’s full social security number was not provided to TSI and is not available to TSI to include with its deletion request, TSI will be uncertain as to whether its deletion request will be accurately processed by the agencies notifiedTSI cannot affect a change to how the creditor or any other company may have listed the above account on *** ***'s credit profile.Should I not hear from you within days, I will assume you have all information necessary to complete your investigation and close this matter.Thanking you for your cooperation, I remain,Very truly yours,Cathy B.Consumer Affairs-Team Lead

July 18, 2016Dear *** ***:We received your June 28, and July 11, complaints for *** ***.Please be advised that as a courtesy, on July 15, 2016, TSI will be sending a refund check in the amount of $to *** *** under separate cover.Should I not hear from you within
days, I will assume you have all information necessary to complete your investigation and close this matter.Very Truly
Yours,Cathy B.Consumer Affairs Team Lead

September 10, Dear *** ***:
I acknowledge receipt of the August 25, complaint for the referenced consumerI understand that *** ** *** has requested that Transworld Systems, Inc(TSI) cease calling him regarding the above account that has been placed with TSI
for collectionPlease be advised that TSI has removed *** ** ***'s telephone number ###-###-#### from its systemTSI will place no further calls to *** ** *** relating to the above account.Enclosed please find the materials we received from the creditors that correspond to the above accountThese materials have also been forwarded to *** ** ***Further inquiries regarding the above account may be directed to Thomas T*** at (***) ***In the event that your office should forward this letter to the consumer: This is an attempt to collect a debtAny information obtained will be used for that purposeThis is a communication from a debt collectorCalls to or from Transworld Systems, Incmay be monitored or recorded for quality assurancePlease be advised that the account balance may be periodically increased due to the addition of accrued interest or other charges as provided in the agreement with the original creditor or as otherwise provided by state lawFederal and state law prohibits certain methods of debt collection, and requires that we treat you fairlyIf you have a complaint about the way we are collecting your debt, please visit our website at https://www.transworldpayments.com or contact the FTC online at www.ftc.gov; by phone at 1-877-FTC-HELP; or by mail at Pennsylvania Ave., NW, Washington, DC If you want information about your rights when you are contacted by a debt collector, please contact the FTC online at www.ftc.govWith the supplied information being forwarded to the consumer, I consider this matter concludedPlease call me with any questionsVery truly yours,
Cathy BConsumer Affairs Team Lead

February 27, 2017Dear *** ***:Transworlds Systems Inc(TSI) has received your February 22, letter relating to *** ***'s complaintTSI has researched this matter and the findings are set forth below:TSI requested and has received validation information for *** ***'s account
Enclosed is the validation information TSI received from the creditor that corresponds to the above-referenced account.Please note that TSI's client does not accept settlement arrangements on collection accounts.*** *** may contact Angelia C*** *** at ###-###-#### for any further questions regarding the above-referenced account.Please be advised that your account balance may be periodically increased due to the addition of accrued interest or other charges as provided in your agreement with the original creditor or as otherwise provided by state law.Should I not hear from you within days, I will assume you have all information necessary to complete your investigation and close this matter.Thanking you for your cooperation, I remain,Very truly yours,Cathy B.Consumer Affairs-Team Lead

Transworld Systems Inc(TSI) has received your April 19, letter relating to *** ***'s complaint.TSI has closed the referenced account in its systemIt is TSI's intent to have no further communication with the consumer relating to this matter.*** *** may contact
the creditor for any further questions regarding the above-referenced account.Thanking you for your cooperation, I remain,Very truly yours,Cathy B***Consumer Affairs Team Lead
Z:Scanned Docs

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

October 6, Dear *** ***:I acknowledge receipt of the September 8, complaint regarding the above reference accountSince the account validation materials relate to medical issues, TSI will not forward these documents to you, so that there is no potential violation of federal or state
privacy lawsThese materials have been forwarded to the consumerPlease advise *** *** to contact Renee H*** at *** relating to the above accounts.We have taken the information the consumer has provided to us very seriously and appreciate your efforts in bringing her concerns to our attentionLet us state at the outset that it is not the policy or the practice of this company to engage in unfair, deceptive or misleading practicesNor are such occurrences toleratedOur employees are trained and are also regularly monitored for compliance purposesPlease assure the consumer that her comments have been thoroughly reviewed and have not been taken lightlyShould it be found that a collector violated TSI's policies and procedures relating to the handling of this account, the collector will be disciplined and retrained regarding TSI’s policies and procedures.Federal and state law prohibit certain methods of debt collection, and require that we treat you fairlyIf you have a complaint about the way we are collecting your debt, please visit our website at www.transworldpayments.com or contact the FTC online at https://www.fc.gov; by phone at 1-877FTC-HELP, or by mail at Pennsylvania Ave., NW, Washington, DC If you want information about your rights when you are contacted by a debt collector, please contact the FTC online at www.fic.gov.With the supplied information being forwarded to the consumer, I consider this matter concludedPlease call me with any questions,Very truly yours,Cathy B.Consumer Affairs Team Lead

November 9, 2015Dear *** ***:Transworld Systems Inc(TSI) has received your October 17, letter relating to or *** ***'s complaintTSI understands that *** *** has complained that she disputes the debtTSI has researched this matter and the findings are set forth below.TSI has
closed the referenced account in its systemIt is TSI's intent to have no further communication with *** *** relating to this matterFor further inquiry relating to the above account, please advise *** *** to contact *** *** *** *** at *** *** *** ** ***, Walnut Creek, CA ***.Should I not hear from you within days, I will assume you have all information necessary to complete your investigation and close this matter.Very truly yours,Cathy BConsumer Affairs Team Lead

July 11, 2016Dear *** ***:Transworld Systems Inc(TSI) has received your July 5, follletter relating to *** ***s' complaint.Please be advised that TSI stands by their previous responses regarding this matterTSI requests *** ***s provide a copy of any instrument used to pay account *** dated 9/25/Please provide the requested information to Cathy B*** at TSI, P.OBox ***, Wilmington, DE ***; or fax ###-###-####.Should I not hear from you within days, I will assume you have all information necessary to complete your investigation and close this matter.Thanking you for your cooperation, I remain,Very truly yours,Cathy BConsumer Affairs Team Lead

December 1, 2017Dear *** ***:Transworld Systems Inc(TSI) has received your November 27, letter relating to *** ***’s complaint filed with the Revdex.com serving Metro Washington DC and Eastern PennsylvaniaTSI has researched this matter and the findings are set forth below:According to TSI records, this account is no longer reporting by TSIPlease be advised that TSI has contacted the credit bureaus with which it does business, with its request to delete TSI’s listing of the above account from the consumer’s credit report for the social security number listed in TSI’s recordsTSI cannot affect a change to how the creditor or any other company may have listed the above account on the consumer’s credit profile.Should *** *** have any recent documents showing otherwise, please forward a copy of the credit reporting showing TSI listing to Transworld Systems Incat POBox ***, Wilmington, DE *** or via fax at ###-###-####.Should I not hear from you within days, I will assume you have all information necessary to complete your investigation and close this matter.Very truly yours,TSI Consumer Affairs

March 23, 2017Dear *** ***:Transworld Systems Inc(TSI) has received your March 17, letter relating to *** ** *** complaintTSI has researched this matter and the findings are set forth below:Since the account validation materials relate to medical issues, TSI will not
forward these documents to you, so that there is no potential violation of federal or state privacy lawsThese materials have been forwarded to the consumer,*** ** *** may contact Ma, Kristine Laura D* *** at ###-###-#### for any further question regarding the above account.TSI has not reported the above-referenced account on *** ** ***' credit reportTS cannot affect a change to how the creditor or any other company may have listed the account on *** ** ***' credit profile.Should I not hear from you within days, I will assume you have all information necessary to complete your investigation and close this matter.Very Truly
Yours,Cathy
BConsumer
Affairs Team Lead

September 10, 2015Dear [redacted]:I acknowledge receipt of the August 25, 2015 complaint for the referenced consumer. I understand that [redacted] has requested that Transworld Systems, Inc. (TSI) cease calling him regarding the above account that has been placed with TSI for collection....

Please be advised that TSI has removed [redacted]'s telephone number ###-###-#### from its system. TSI will place no further calls to [redacted] relating to the above account.Enclosed please find the materials we received from the creditors that correspond to the above account. These materials have also been forwarded to [redacted]. Further inquiries regarding the above account may be directed to Thomas T[redacted] at ([redacted]) [redacted].In the event that your office should forward this letter to the consumer: This is an attempt to collect a debt. Any information obtained will be used for that purpose. This is a communication from a debt collector.Calls to or from Transworld Systems, Inc. may be monitored or recorded for quality assurance. Please be advised that the account balance may be periodically increased due to the addition of accrued interest or other charges as provided in the agreement with the original creditor or as otherwise provided by state law.Federal and state law prohibits certain methods of debt collection, and requires that we treat you fairly. If you have a complaint about the way we are collecting your debt, please visit our website at https://www.transworldpayments.com or contact the FTC online at www.ftc.gov; by phone at 1-877-FTC-HELP; or by mail at 600 Pennsylvania Ave., NW, Washington, DC 20580. If you want information about your rights when you are contacted by a debt collector, please contact the FTC online at www.ftc.gov.With the supplied information being forwarded to the consumer, I consider this matter concluded. Please call me with any questions.Very truly yours,Cathy B.Consumer Affairs Team Lead

September 1, 2015I acknowledge receipt of the August 27, 2015 complaint for the above matter. Enclosed please find the materials we received from creditors that correspond to the above account. For further inquiry, [redacted] may contact Kurt H[redacted] at ###-###-#### relating to the above...

matter.Please be advised that the account balance may be periodically increased due to the addition of accrued interest or other charges as provided in the agreement with the original creditor or as otherwise provided by state law.Federal and state law prohibit certain methods of debt collection, and require that we treat you fairly, If you have a complaint about the way we are collecting your debt, please visit our website at www.transworldpayments.com or contact the FTC online at https://www.fic.gov; by phone at 1-877– FTC-HELP; or by mail at 600 Pennsylvania Ave., NW, Washington, DC 20580. If you want information about your rights when you are contacted by a debt collector, please contact the FTC online at www.ftc.gov.Should I not hear from you within 30 days, I will assume you have all information necessary to complete your investigation and close this matter. Thanking you for your cooperation, I remain,Very truly yours,Cathy
BConsumer
Affairs Team Lead

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]