Tristar Products

To whom it may concern,Out of good faith pre paid return labels have been mailed to the is customerOnce the unit and the extra base purchased have been returned a full refund will be applied to the accountThank you [redacted]

please contact Corporate Customer Service for further assistance ###-###-####Thank You

Dear ***,I'm sorry to hear that your not happy with our productA pre-paid label has been emailed to the address that we have on file ( [redacted] )Please send back your order once we receive the order back into our warehouse a refund will be postedThank You,Customer Care Team

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: The new machine arrived todayThank you so much for helping me!I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me The new machine arrived todayThank you so much for helping me! Regards, [redacted]

To Whom It May Concern,Customers account was reviewed and the status of the order is on back order due to the high demandFor the inconvenience I will take off the processing and handling of $I will also expedite customers order for the inconvenience and we will be shipping out by the end of this week.Sincerely, [redacted]

To Whom it May Concern: Sorry for this inconvenience, the best that I can do for you is ask you to place an order for all the items you wish to receive at full price and I could give you a manual rebate once that set of items ships out for the rate that was offered in the emailThank You for your interest,Customer Care Team

To whom it may concern,The shipping charge the customer is referring to is for shipping AND handlingThe offer for the CLear TV is Buy One get One (just pay the shipping and handling charge on EACH antenna)$is our standard shipping AND handling charge and includes a tracking number (an additional expense paid to shipping company) to ensure proper delivery.We provide all customer with a day money back guarantee (less shipping and handling).All advertisements do state that shipping is not refundableOur website includes all FAQ's regarding the Clear TV:What if I can’t receive a signal with Clear TV?Signal strength will vary based on certain variables, such as distance from the transmitter, hills, and buildingsEven tall trees can impact receptionCheck the exact distance from your residence to the nearest transmitters in order to get an idea of what to expect in the way of receptionTo do this, go to antennaweb.org and type in your addressIt is recommended that you be within to miles of a broadcast antennaThe engineering of all digital antenna's require a certain proximity to a broadcast antenna in order for the signal to be receivedThis order was returned and refunded on 6/10/for the product amountOut of good faith we will issue a partial refund for the shipping.Thank youFilomena

To whom it may concern,Out of good faith we will allow the return of the item even though the sale was final after receiving the discount on the order.The return authorization number is [redacted] We strongly recommend obtaining a return tracking number as only items received in our facility are eligible for a refund

To Whom it May Concern:Sorry for the inconvenience that you went though- I went ahead and sent out a new Power Juicer Express for you (we have in stock).Tracking information:Tracking Number: [redacted] Service: UPSGround ServiceGuaranteed By: Endof Day Friday, Apr 17,

To Whom it May Concern: Sorry for this inconvenience, no we are not running a scam, in actuality we are losing money when things like this occur You will be receiving a full refund of everything you paid, we apologize for the time wasted But we lose money in having that unit shipped to you and pay for it coming back to us once we receive it If I saw this specific order a month ago, it would have been our benefit to have the order cancelled if possible Again as soon as we receive the merchandise back we will be issuing you a full refund on this orderThank you,Customer Care Team

I am accepting their response with the understanding that I... should receive my product within the next week or so RevDex.com: I have reviewed the response made by the business in reference to complaint ID 10979145, and find that this resolution is satisfactory to me. Regards, [redacted]

Complaint: [redacted] I am rejecting this response because: Company has still failed to contact me for the refund for items sent!! I HAVE CALLED ROSA THREE TIMES AT THE NUMBER PROVIDED AND SHE HAS NOT RETURNED ANY OF OF MY CALLS According to Janell, the operator who answered Rosa is busy and unavailable to speak and no one else can assist methe copper pans have been pickup by ups driver with tracking # [redacted] , however the other items have still not been retrievedTristar is holding my refund, $and continues to inconvenience me with this madness Regards, [redacted] ***###-###-####

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I have rejected the shipment today with the post office so it is on it's way back to the company I look forward to receiving a full refund of what I was charged in Canadian funds and expect to see it within business days Regards, [redacted]

To Whom it May Concern: Sorry for the inconvenience that you went though- I went ahead tracked the package from UPSTracking details: [redacted] Scheduled Delivery Updated To:Tuesday, 10/04/thank you

to whom it may concern, I spoke to Mr [redacted] this morningThis account is all taken care ofNo charges were taken out of the accountThe copy of the invoice was emailed to the customer on thank you,ROsa

To Whom It May Concern: Please visit [redacted] to receive your coupons. Thank You

To Whom It May Concern, The account was reviewed and customer has a three payment planThe first payment is $for processing and handling of $and the first installment of $Customer has more payments of $The reason why is $is because customer has upgraded the order for the pro unitAlso when customer places an order we make a preauthorization to verify accountPreauthorization take 24-hours to clearOnce the unit ships out that’s when we make the actual chargeDue to the trouble it has cost the customer I can credit back the processing and handling of $towards the last payment

To Whom It May Concern, This account has been refunded for the amount of $The refund was posted back to the credit card that we have on filePlease allow 7-business daysSincerely, Rosa

Dear ***,We attempted to contact you on 8.8.2017 a VM was left @ 4.:34. Please contact corporate Customer Service @ ###-###-####.We are NOT able to locate an account in our system. Are you sure it was mailed to our Company- there are many competitors out there. Thanks,Customer Care Team

To Whom it May Concern: Our 10QT Power Pressure Cooker does not come with a recipe bookWe offer the on line Recipe Library