Tristar Products

Revdex.com:
I have reviewed the response made by the business in reference...

to complaint ID [redacted], and find that this resolution is satisfactory to me.
This morning I received an email notice  that they had received the pressure cooker and that a refund would be made in 5-7 business days.

Complaint: [redacted]
I am rejecting this response because:This is the same message as last time. This does not solve the issue. 
Regards,
[redacted]

Dear [redacted], After reading your review, I felt I needed to speak to you and understand your concerns in greater detail. I truly apologize if you experienced anything other than top quality customer care. Please contact me @ ###-###-#### ex [redacted] I will be more then happy to further...

assist you.Hours Monday 9 am-5 PmThank You

To Whom It May Concern, This account has been refunded for the amount of $19.99 the refund was posted back to the credit card that we have on file. Please allow 7-10 business days.Sincerely,Rosa.

Dear [redacted],Once the documents are turned over to the Insurance company its in there hands- I'm sure it will NOT take to long-they will reach out to you. Thank You,Customer Care Team

To Whom it May Concern:   The $50 Walmart Gift Card is a 3rd party offer which it does state in our phone panel and when placing online orders.  Once you have placed an order with us you do have the choice to accept or reject this 3rd party offer.  If you do accept the 3rd party...

offer, you either get transferred to their phone line, or you receive an email from them to follow their step by step direction into receiving said gift card.  All we can do in regards to this 3rd party offer from a different company is give your their name and number to contact them with any issues you may be having.Company Name:  Value PlusCompany Number:  [redacted] Sorry for this inconvenience,Customer Care Team

To whom it may concern,The shipping charge the customer is referring to is for shipping AND handling. The offer for the CLear TV is Buy One get One (just pay the shipping and handling charge on  EACH antenna). $7.99 is our standard shipping AND handling charge and includes a tracking number (an...

additional expense paid to shipping company) to ensure proper delivery.We provide all customer with a 60 day money back guarantee (less shipping and handling).All advertisements do state that shipping is not refundable. Our website includes all FAQ's regarding the Clear TV:What if I can’t receive a signal with Clear TV?Signal strength will vary based on certain variables, such as distance from the transmitter, hills, and buildings. Even tall trees can impact reception. Check the exact distance from your residence to the nearest transmitters in order to get an idea of what to expect in the way of reception. To do this, go to antennaweb.org and type in your address. It is recommended that you be within 25 to 30 miles of a broadcast antenna. The engineering of all digital antenna's require a certain proximity to a broadcast antenna in order for the signal to be received. This order was returned and refunded on 6/10/2015 for the product amount. Out of good faith we will issue a partial refund for the shipping.Thank youFilomena

To whom it may concern,A refund on this account has been issued and is currently processing. Thank youFilomena

To Whom It May concern:This account has been refunded in full- paid to date 34.96 refunded 34.96 on 1.25.2017. Customer was contacted and the call was disconnected due  to the language being used toward us.

To Whom it May Concern:   Sorry for this inconvenience, I went ahead and requested a check be sent to your address.  Keep in mind this process can take up to 3 weeks from the day the order is requested.  The amount on the check will be 149.97 Payments: Payment Method:Visa...

xxxxxxx2119 12/2018Accepted: [redacted] - 05/12/16 Order Status Installments Gross: 149.97 Less Discount: .00 Tax: @ 0.7 % 10.50 P&H: .00 TOTAL: 160.47 Paid-to-date: 160.47 Credits: .00 Refunds: 10.50 Balance Due: .00

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. But my card shows money was taken and none was refunded. 
Regards,
[redacted]

A refund in the amount of $207.29 has been applied to credit card ending  in [redacted]. Please allow 5-7 business days for the refund to appear on your account, Please use the attached pre paid label to return the cooktop you received.

To Whom It May Concern,Customer place order on 12/2/2015 and unfortunately we haven’t been able to ship out the package due to a high demand. We are experiencing a back order, I will go ahead and expedite order at no charge. We have not charge customer as of today, we can only charge customer once...

the product leaves our warehouse. What the customer saw when placing an order was a preauthorization to verify the info given to us.Sincerely,[redacted]

To Whom It May Concern:if you are NOT happy with the product please return the unit back to [redacted] thank you

[A default...

letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

To Whom It May Concern, Customers account was reviewed and the procedure for a defective product is providing label, receive package and replace the order. however to make customer happy we will replace the pan right away. We will also credit customer $20.00 for the...

inconvenience.  thank you

To Whom It May Be Concerned:This account will be refunded in full. Please allow 3-5 business days for it to post. thank you

To whom it may concern,We are not able to locate an order with the information provided. Please provide an order number so that we may further assist you.Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,

Dear [redacted]What product is this for?We do not have trail offers. thank you