Tristar Products

Review: I purchased the Fusion Styler Curling Iron via the phone in July 2014. I have used it 2-3 times a week. About 1 month + ago (October/November 2014) I started to notice that it is shutting off by itself and not getting hot enough to curl my hair. The product worked fine thru the summer then became weaker with the temperature to curl hair. I paid a total of $106.99. I contacted the company today 12/8/14 (###-###-####) to inform them that the product has not been working efficiently for some time now. They informed me that there was a 60 money back policy and 90 days to exchange the product. I explained that I do not use it often enough to realize the heating unit was dimishing and was disappointed that this product, in such a short time period is not working properly. Until I asked to speak to a manager, they service representative said they could not do anything for me. The supervisior agreed to give me a (1) time replacement but would not honor any other issues with the product - and I would have to pay for shipping and handeling? I am very disappointed that this company can get away with selling a product that is so poorly designed. I would like my money back vs a replacement, if this is possible. My order # is [redacted].

Business

Response:

To Whom it May Concern:Per the customer's request a refund of $106.99 was refunded back to the CC.Thank You-

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Regards,

Review: I ordered a rather large order from Genie on December 26th, 2014. Upon ordering, there was no information given to me warning me that every single item is not in stock. These are the exact items that were in their feature presentation that night. And the crazy part is, that two additional items were upsells so why push an upsell if you aren't even going to keep the product stocked to match the demand you are putting out there by airing the infomercials and then pushing the upsells???They just gave me a two to three week shipping window. Well I have again checked the status of my order and now it says the items are not in stock. It has also gone past the 2-3 weeks for shipment. The people I spoke with were very rude and didn't seem to appreciate that I really needed these because the support that they will hopefully provide will alleviate massive neck and back pain that I am currently dealing with.Desired Settlement: I believe they should rush the order and give me a discount for them not following their own advertised guidelines and shipping time frames. They couldn't give me any idea how long it could still be so I would like to know a date of delivery as well. Thank you.

Business

Response:

To Whom It May Concern,Customers account was reviewed and the status of the order is on back order due to the high demand. For the inconvenience I will take off the processing and handling of $19.98. I will also expedite customers order for the inconvenience and we will be shipping out by the end of this week.Sincerely,[redacted]

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Regards,

Review: My dad who is elderly and illiterate thought he was ordering 2 sets of hoses for the cost of 1 set plus additional shipping and handling at a total cost of $24.95. When he received the packages, it was for 3 sets of "upgraded" hoses which he says he never ordered. I told the company I was returning all the packages and expected a full refund on his VI SA card. They informed me that they do not refund S and H and he is responsible for $65.00 of the total charges of $224.00. I feel he was taken advantage of because of his age (76) and his mental ability and they should completely refund the total cost of the purchases.Desired Settlement: Refund the TOTAL cost of his purchases upon return of all the hoses.

Business

Response:

To Whom it May Concern,

Once the items are returned, we will refund the customer in full as a courtesy.

Sincerely,

Review: I ordered the 75 foot hose buy one get one free. After I finally recieved the item and used it a couple of times one busted. So I sent the hose back and they sent me a replacement. The very first time that I used the replacement it also busted. I paid for the rough terrain upgrade and was VERY disappointed in the quality of the product. Then when I called for a refund they informed me that they will not refund 25.00 for processing and handling. After all I went through they could and should have given me a full refund. I learned a $25 lesson and that is DO NOT BUY A FLEXABLE HOSE!!!!Desired Settlement: I would like to have a full refund.

Business

Response:

To Whom it May Concern,

We will honor the customer's request and give a refund in full once the items are returned.

Sincerely,

Consumer

Response:

Review: [redacted]

I am rejecting this response because:

Th company has already told me that they will not refund the shipping and processing even though their product was defective twice. I have already shipped the hose back and do expect for my refund to go through.

Regards,

Business

Response:

To Whom It May Concern,

The consumer was refunded in full for $74.90. Please allow 1 business day for the transaction to process.

Sincerely,

Review: I order Genie Bra months ago (approx 6 months). I've received several post cards from Customer Service in Wallingford CT apologizing for the continued delay in shipping, but still no product. I have sent 2 letters via email and mail asking for a refund, but to date, no product and no refund. The last postcard stated "If we do not hear from you within the next 30 days, we wll cancel your order and refund any money paid." This too is a lie, as it's been over 30 days and my snail mail letter stated to the company that I didn't want to wait 30 days (since it's been months), I wanted an immediate refund. This company is a sham.Desired Settlement: I just want my money back (plus interest) since it's clear the product isn't being shipped. Thanks.

Business

Response:

To Whom It May Concern,

This order was canceled as the customer requested on the postcard we sent. The order was canceled in July and she was never charged.

Sincerely,

Consumer

Response:

Review: [redacted]

I am rejecting this response because:

This company "strung" me along for several months and did not offer an opportunity to request a refund or cancel an order that they self-admittedly could not fill. At no time was I advised that I even had an option to cancel, nor did this company advise me that my order was cancelled and my credit card reimbursed the charges. The company should not be allowed to state that per the postcard response, they cancelled my order when their postcard offered no such option and I wrote all over the postcard demanding to have my order cancelled and to be refunded (and yes I made a copy of it). This misrepresentation of the truth is why I am rejecting the response. This business has to do a better job of 1) having the product they advertise and 2) communicating fairly and truthfully with their customers. Until the Revdex.com got involved, this company did not come close to fair and honest trade.

Thanks.

Regards,

Business

Response:

To whom it may concern,

Mrs. [redacted] order was cancelled on 8/6/13. We have not charged her , we only charge a customer when an order ships out. If she is still stating that we charged her I need proof from her credit card / bank proving that we have. I have mailed a copy of her invoice to show that the order was in fact cancelled. Please have her contact me directly if she has any further questions ###-###-####.

Thank you,

Review: I purchased a healthmaster order#[redacted] in 2010..I have a warrently 4hat states the motor is warrented for 100 years. I tried using my healthmaster last week and found it to be dead. I tried reading and doing the things suggested in the owners manual and still it doesnt work. I called the company today and was told they no longer make the model yd-2088e. They told me along with a supervisor that I would have to pay another 75.00 for them to send me a new unit. Plus a 29.95 for shipping and handling. I feel why should I need to purchase a new unit when I have a warrenty for the one I have. I only asked for my unit to be replaced..#4 on the warrenty states repair or replacement of the product {or, if repair or replacement is not feasible, a refund od the purchase price} is the exclusive remedy od consumer under this warrenty. I asked if I cant have the model then refund my money..they said no!Desired Settlement: I either want a replacement shipped to me at address above or refund my money and I will purchase someplace else. I dont want to pay 75.00 nor 29.95 for shipping as they put this warrenty on the healthmaster..not me.

Business

Response:

To Whom It May Concern, The unit that customer has been discontinued. We will go ahead and replace order for our newest model we have which is the health master elite. Please allow 7-10 business days.

Consumer

Response:

I just wanted to let u know I have not received any info from the company nor a New machine. It says 7 to 10 business days. I did call to let them know about my address change.

Review: I am [redacted], completing this form for my 82 year old . mother who bought me a Power Cooker for Christmas.

I opened the cooker to use it for the first time on Sunday 1/4/2015 and the cooker started cooking for a little time and quit. We attempted to call the company to see what we should do and all the representative could tell me is that we had the pot for more than 2 months and we could not return it. Not a word about getting it fixed. I explained to her that we had recently opened it because it was a gift for Christmas but all she could say was they could not help me. I always discourage my mother from purchasing goods off TV but she is hard headed. This is pitiful; that no one would think about

these little ladies and how they order before the season to get their orders back in time. this matter should be looked into and the policy changed if necessary. I will be telling my friends and coworkers about this matter whatever the outcome will be. Thank you/

Business

Response:

To Whom It May Concern,Customer has 60 day money back guarantee less the processing and handling. Customer received unit since 11/11/2014 and it out of the time frame. Out of good faith I will allow customer to return unit for a full refund. I will also send customer a prepaid label via email for her to send unit back at no cost. Sincerely,[redacted]

Review: In October 2014 I purchased two 50 foot flexible hoses. When I first used one hose, the nozzle immediately blew off the hose. .The second hose split and leaked after about 2 1/2 months of light garden use. I returned both hoses - at my cost- and after 6 weeks I received two 25 foot hoses instead of 50 foot hoses. I returned the hoses and in four weeks I received the replacements. After about three months of light garden use, both hoses burst and split while watering flowers.

This product is clearly inferior, poorly made, and virtually useless. When I contacted Tristars customer service department they were uncooperative, belligerent, and offered no help or sympathy.Desired Settlement: I would like to be reimbursed $100, which represents my cost. mailing expense in returning the hoses, and telephone charges for the many calls I made to customer service.

Business

Response:

To Whom It May Concern,Customers account was reviewed and this order is from 2014. our return and refund policy is 60 day money back guarantee. Out of good faith I will send customer a prepaid label to return the items at no cost. Once we receive the items we can refund customer in full $47.93. We can only refund what we have charge the customer.

Consumer

Response:

I did receive the mailing label and sent the hose back along with the request for the refund. To date I have not received the refund.

Business

Response:

To Whom It May Concern,Customers account was reviewed and we have process the refund. Please allow 2-3 business days for refund to reflect.

Review: I ordered a television antenna from this company with a day priority delivery,days latter after not receiving my product they could not give me a delivery dateexcuse was everything from bad weather to backed up order, also was insulted and called a mongoloid which was very unprofessionalDesired Settlement: cancel my order
Business
Response:
Dear Revdex.com-This customer is not found in our data system at all- we checked by pulling up an account in our system with all her information she provided to the Revdex.comAlso, the price she was charged is NOT our price for our Clear TV.she could of purchased RABBIT TV from Telebrands which is not our company

Review: When I originally placed a order via the companies website; which advised me that that product would ship in four weeks, it has been six weeks; when I called customer service to get an update on the status of my order, I was rudely interrupted via the disconnection of the phone call, and when I attempted to call again I found my number to be blocked. I know for a fact that I was blocked due to the fact that I then called from a different number and when the company discovered it was another attempt to reach the customer service department the same outcome was the result.

Business

Response:

to whom it may concern,after review of the order we found that the customer did speak to our customer care agents on several occasions regarding this order. She was even offered a discount, which she accepted, on the order to make up for the time the order is taking to arrive. The genie hourglass is a brand new product and we ask that all customers allow a full 4-6 week time frame for delivery. Should the time frame last longer than 6 weeks the customer will be notified of the delay. This order was made on 5/1/2015, so we ask the customer allow another 2 weeks for delivery. If the order should take longer the customer will be notified.We have checked the account in regards to the claim of disconnection and blockage of the customer. As stated previously, this customer spoke to many representatives, all who informed of the backorder status on her order. On 5/26/2015 the call was dropped due to a poor connection, this information was also verified in the account notes:05/26/201509:33B14 XXFREE KEYcall disc due to bad connectionThe customer called back a few minutes later, was able to speak to another agent who provided further infromation regarding the shipping time frame. At no time was the customer maliciously hung up, nor was the customer ever blocked from our call center. We deal with thousands of customers in a day, and do not make a habit nor do our phone systems even have the capability of blocking a customer's phone number from contacting us. After the customer accepted the discount on 5/29/2015 for the delay, this customer has made no attempts to contact us via our phone system. She has accessed her account several times via our website, but has not attempted to call into our center.Once again, we apologize for the delay in shipping, however, we ask the customer allow the full 4-6 week time frame for delivery. She will be notified should the order extend past that time frame. Please note that the order has not been charged to the customer as we do not charge until an item has actually shipped. The customer may have seen a pre authorization on her account at the time of the initial order but that was reversed back to the account within 24-36 hours of ordering.Thank youFilomena

Review: My mother bought some bras for me for Christmas 2014. I ordered them online through the Genie Bra website. When they arrived, the sizing was not correct according to their size chart I used. I sent 4 of the 5 bras back and requested a larger size. I began calling every few weeks since then asking where they were. In February I received a card in the mail stating they would be shipped by March 3rd. They never came. In April, I received a larger size of the bra I DIDN'T return. Again, I have been calling the company every few weeks and keep getting told they will be shipped. The last time I called I spoke with someone in charge - however the calls go to Jamiaca - and spoke with LaCricia #B02, and was told they would be shipped and I would get them in 8-10 business days. This call was made May 28th, 2015. This has been VERY frustrating. I returned the bras back in December and keep getting a run around.Desired Settlement: I just want want the following shipped to me in exchange for the ones I sent them back in December:

1 [redacted] W/PADS 2BLU/2PNK L

Business

Response:

To whom it may concern,Please see the attachment for order details. All items that were returned back to our facility have been entered for exchange. We are currently on a backorder for one of the items requested, per the pending ship date on the invoice. We apologize however, this item is currently out of stock and ask that all customers allow a full 4-6 weeks for delivery. Should the item take longer than the 4-6 weeks time frame the customer will be notified and be given the option of waiting the backorder through or cancelling the replacement request which would result in a refund for that item.Once again, we do apologize however, the Genie Bra is an extremely popular item and is in high demand. We are making every effort to fulfill the orders as quickly as possible.Thank youFilomena

Consumer

Response:

I have been told twice since December the bras were on back order. I have also been told twice the bras were being shipped. On May 28th I was told I would be getting them in 8 - 10 business days. I received an email on May 29th in regards to my call on the 28th and they were going to be shipped. So just how long is this back order?

Business

Response:

To whom it may concern,At this time we have issued a full refund back to the customer's account.Thank you

Review: I received a knee sleeve from Copper Ware. Then another knee sleeve from Copper Fit. I only ordered from one company. I returned the item to Copper Ware and have yet to get the money put back into my account.

I find it odd that 2 supposed different companies have the same "customer care" phone number. Also in the order number, there are 4 numbers exactly the same.

I feel as I've been scammed, and want a complete refund from both companies. I think they are one and the same, just using different names for the same product.Desired Settlement: I wish a full refund from both companies as I feel it's a scam and they are both one and the same companies, just using a different name for the same product.

The bill from"Copper Wear" is $27.98

The bill from "Copper Fit" is $35.97

Review: The advertisement (on infomercial TV) says No Risk - you will pay no shipping to receive or return item - It neglects to say return in only for exchange. So I do not like the product - I now have to pay shipping to return and get a refund!Desired Settlement: and pay the shipping!

Business

Response:

To Whom it May Concern,

I understand that Ms. [redacted] would like to return her order. No where on our infomercial or website does it state that we cover the return postage of returned items. There is a section detailing our Risk-Free exchange policy, in which we do provide a label for, but we do not provide labels for returns. We also offer a 60 day money back guarantee which allows customers to return their order for a refund within 60 days of receiving the order, but again, no where does it say that we pay for returns. As a special, one time courtesy, I will send Ms. [redacted] a label so that she can return the order.

Sincerely,

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Regards,

Review: The hose (buy one get one free) was purchased in April 2013 and received in May. The end of the hose is frayed and basically it's slowly unraveling. The hose has been used 2 times since purchase. Flexable hose was contacted on 7/9/13 to request a refund and was refused due to the 60-day money back guarantee. When I suggested a replacement , it was refused as well due to the 60-day money back guarantee.Desired Settlement: I would prefer a refund; but will accept a replacement hose.

Business

Response:

To whom it may concern,

I have issued a refund in the amount of $ 59.93. The refund was placed back on Mrs. [redacted] Visa credit card ending in 4280. Please allow 3-5 business days to receive the refund.

Thank you,

[redacted]i

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Regards,

Review: I purchase two flexable hoses on 11/9/2013. I hve been using mine since I received 4-6 weeks later. But I gave the other one to a friend for his birthday in February and a few weeks ago he told me that it blew apart. So I saw the commercial on TV and on the bottom of the screen it said guaranteed for 10 years.So I called the number on my credit card statement to speak to them on how to get it replaced. They told me that it only had a 60 day guarantee. I feel nthat they are not practicing good business. And having false advertising on TV. I asked them many times about replacing it and they refused to help me and just hung up on me.Desired Settlement: I want it replaced like the advertisement on TV says the it is guaranteed for 10 years.

Business

Response:

To whom it may concern,

I have issued Mr. [redacted] a replacement Flexi Hose. Please allow about 7-10 business days to receive the product. If you have any further questions please contact customer service at ###-###-####.

Thank you,

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I already received the hose from them. Thank you for the help in solving the matter. I think they took the 10 year guarantee out of the TV commercial now.

Regards,

Review: I got this Clear TV television product. I had it sent to my father's house directly. He couldn't install it himself because of his medical conditions. So he got it in late August or early September. I couldn't get to him until October. The product didn't work at all. I followed the directions and couldn't get it to work. He doesn't have internet, so I had to go back home and look online for contact information( they didn't include a receipt in the packaging). After waiting for 10 minutes on hold for an operator, I got some lady with a seriously thick Indian accent(not trying to be racist, but it was difficult to understand her) who assist that since I missed the 60-day warranty, there was nothing that she could do. I told her that I couldn't get to the product or my dad to install the product until after the date that she said that my warranty expired. I told her if the product was never used until after that date, then that warranty should still be honored. But she told me that it doesn't work like that. So not only do I not get a refund, she had the nerve to tell me to give the product away. She said that she looked at where I was coming from and that I would have great service(I never told her where I was, so that creeped me out). Of course I had great service, I was sitting next to a television and 2 computers. She wanted me to give away a faulty device. How stupid does that sound? She kept apologizing and I told her to stop. Then she did it again. I had to hang up in order to keep composure and not scream at her. I am very disappointed in this company and product. I am stuck with a product that I can't use and I am out of $20+. I contacted Tri-Star or whatever the name of the parent company is, and I have not received any response yet and it has been over 2 weeks.Desired Settlement: I would either want a replacement or something that will help the product work in high-rise buildings. I shouldn't have to pay for return shipping for a product that didn't work. I would also like more honesty in their advertisement. They should say more about the warranty or say if the product really works in high rise buildings or places with open field space.

Business

Response:

To whom it may concern,

I have issued a full refund in the amount of $ 27.94. The refund was placed onto the Visa credit card ending in [redacted]. Please allow 3-5 business days to receive the refund.

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

I was told that I would receive a refund for the purchased product, yet I would still keep the unwanted product. I don't know what the next step will be, but thank you so much for your help.

Review: This product is not as it was advertised. Clear TV is a cheap product that does not work. The product is sent to you as buying one getting the second free just paying shipping for the second item which is sent in the same package and is light as a feather and should not end up costing $7.99 per item to ship. The cost of the product was $19.95 for one plus shipping of $15.98. The product ended up costing me $35.93 and it does not work. They said I would have to pay shipping to send it back to them and then they would credit my account for $19.95. By the time I pay shipping to send it back to them, if it cost $15.98 to ship it back as they say the shipping cost then I will only have a credit of $3.97. So, to try their product that is clearly a scam and is not advertised truthfully cost me about $36.00. This is illegal to misrepresent a product and it cost the consumer money to try a product. If this product is as good as it is advertised then they should not charge the customer to ship it back, but of course they know someone would not ship a product back if it is going to cost them more money and therefore this is a scam to get people's money. The product does not work and they know it and they get to keep the money for the product because no one would ship it back to them and be out of even more mDesired Settlement: Refund of all of my money even shipping charges that was charged because they should have to pay shipping if their product is not as it was advertised, also a shipping label sent to mail the product back.

Business

Response:

To whom it may concern,

I have sent a return label to Mrs. [redacted]. Please allow 7-10 business days to receive the label. Once we receive the product back we will issue Mrs. [redacted] a full refund.

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Regards,

Review: Unable to collect refund. I have called, emailed, written letters. They sent me the wrong machine, reg pressure cooker, order# [redacted]. On 11.16.2014 I went to Bed Bath and Beyond and bought the correct power pressure xl, and have my receipt requesting that as seen on tv return my funds of $177.92Desired Settlement: hip To:[redacted]Bill To:[redacted]Order No:[redacted] QTY ITEM DESCRIPTIONUNIT PRICEPOSTAGEAMOUNT1PPXACCPAKACCESSORY KIT17.97.0017.973 payments of $5.991PPXPROBPOWER COOKER PRO W/CHOPPER & RECIPE BOOKS129.9629.99129.963 payments of $43.32Shipping and Handling29.99Tax.002 more payment of $49.31This product will appear on your credit card

Business

Response:

To Whom It May Concern,Customers account was reviewed and we have received the item back in our warehouse. I will process refund of $177.92 right away. Customer will see refund in 2 business days.

Consumer

Response:

Good Morning -

Review: Product is faulty and falls apart in less then 2 months. Manufacturers does not warranty and replace fault parts. Spending 250 dollars for a product that doesn't work. Company refuses to fix if not purchased directly from there company. Product was purchased from a retailer target in which the sell to. Store only warranties for 30 days. So if product fails apart due to normal use the company doesn't back there product and the consumer is out of luck.Desired Settlement: I would like my unit to be repaired and for the company to comply and back there faulty product.

Business

Response:

To Whom It May Concern,Procedure for Warranty Repairs or Replacement If warranty service is necessary, the original purchaser must pack the product securely and send it postage paid with a description of the defect, proof of purchase, and a check or money order for $24.99 to cover return postage and handling to the following address: [redacted].

Consumer

Response:

I am rejecting this response because:

The product is defective and I feel the company should pay for the replacement part. Having to pay more money for a product that the company is obviously not confident about or the would not charge for a warranty and to ship there and back. This is a common problem with Tristar. I have seen the same complaints made against the company. I will no longer purchase anything from there company. I would like to be refunded for the product.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Review: for their lengthy TV ad no mention was made that you had to be within 35 miles of a TV tower. It said you can be camping and get great signal strength. For this reason I bought it as I am in a RV traveling to parks and wanted better reception.

When I received the product, there it was in their instructions saying the range of antenna. I tried it on my rv and it would not do anything better than what I had. broken pixels etc. It cost me $6.00 to return their product they charged $15.98 shipping. I was not refunded the shipping costs. in essence it cost me 21.00 to mail their 10.00 antenna back. This is deceptive advertising. The shipping was far too high for a small box when it cost me $6.00 I want them to change their advertising and refund my monies. in full. I should have kept the antennas and threw them away as it cost me more to return them than the value of the produce.Desired Settlement: To give truth in advertising. Tell people before you order you must be within 35 miles of a tv tower. Also, shipping and handling is not refunded in case of a return. And you must pay for return postage.

Business

Response:

To whom it may concern,The shipping charge the customer is referring to is for shipping AND handling. The offer for the CLear TV is Buy One get One (just pay the shipping and handling charge on EACH antenna). $7.99 is our standard shipping AND handling charge and includes a tracking number (an additional expense paid to shipping company) to ensure proper delivery.We provide all customer with a 60 day money back guarantee (less shipping and handling).All advertisements do state that shipping is not refundable. Our website includes all FAQ's regarding the Clear TV:What if I can’t receive a signal with Clear TV?Signal strength will vary based on certain variables, such as distance from the transmitter, hills, and buildings. Even tall trees can impact reception. Check the exact distance from your residence to the nearest transmitters in order to get an idea of what to expect in the way of reception. To do this, go to antennaweb.org and type in your address. It is recommended that you be within 25 to 30 miles of a broadcast antenna. The engineering of all digital antenna's require a certain proximity to a broadcast antenna in order for the signal to be received. This order was returned and refunded on 6/10/2015 for the product amount. Out of good faith we will issue a partial refund for the shipping.Thank youFilomena

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.