Tristar Products

Review: My mother; who is yrs old, called this company Flex-Able Hose to order fthose, in which it was buy get freeShe received with free which she did not orderShe was charged a $priority charge which she did not ask for and the order was placed on 3/4/and wasn't received until 5/31/That is not priorityThey even had the numbers in her street address wrongAlso she was charge individual shipping charges on each size hose which totalled $That is ripping off the consumerIf you aren't satisfied with item you have to pay to ship back yourself and the shipping fee is not refundedI have called this company and was told that it is an automated calling when you orderI told them she is hard of hearing and has beginning stages of dementiaI was told that wasn't their concern that she is still responsible for the shipping charge even though all items were being sent backI cannot believe a company would not take that into consideration and refund the entire amount chargedThis company should be reviewing these automated calls before completing these ordersIt is very obvious when a person is confused and can't hear on the phone and you can hear this if you review the callsThe shipping charges they are charging are outragesThis is a rip off to the consumer and especially the ederly sitting at home watching this on T.VI have reported this also to the credit card companyMy hope is this issue is resolved and this company is reprimanded for this type of serviceMany companies have free return shipping especially when you don't get the shippping returned in your creditIn this case she didn't even order this and she is still being charged the shippingThat is wrong and very poor on their partCustomer Service was extremely rude when I spoke with them.Desired Settlement: Credit my mother's credit card the full amountIncluding shipping$
I have shipped the order back to:
Flex-Able Hose
Returns Road
Wallingford, CT
Phone- ###-###-####
ORDER #[redacted]
Business
Response:
To Whom it May Concern,
Once we receive Ms[redacted] return, the account will be refunded in full for $
Sincerely,

Review: On July 2nd my husband placed an order over the phone by dialing ###-###-#### and ordered a Living Well HealthMaster™ Elite ( Model# JLA-) and the customer service representative over the phone confirmed the price that was advertised on the tv of $She then offered priority shipping, to arrive in 7-days, for $I also wanted the year warranty for $The next day I check my bank statement and I was charged an additional $I called Tri Star and found out from [redacted] that I was charged an additional $for shipping charges that the customer service represtative did not tell me about and I did not agree to[redacted] argued with me that "they cannot just re-imbursing everyone who calls saying they were supposed to pay a different price than what they were charge"He kept saying he cannot do anything so he was going to hang upHe stated all manager were in a meeting so I couldn't speak to anyone elseHe said a manager would call me back but that never happenedThis conversation lasted mintues Today I called the same number, ###-###-####, times, getting an error message the first timesI am very concerned that this is not a real company since their phone number is only working intermittentlyFinally I spoke to [redacted] and he said there are managers working and he would get one for me in ‘a moment'I waited another minutes and still did not get to speak to a manager.Desired Settlement: I want the $shipping charges reimbursed that customer service representative taking my order failed to mention to meI want the addition $priority shipping charges reimbursed for customer satisfaction for having to be on the phone for minutes to attempt to get this resolved and then ultimately have to submit a Revdex.com complaint
Business
Response:
To Whom it May Concern,
I understand [redacted] was not made aware of the processing and handling costs by the agent that handled her orderBut, it is stated on all of our media advertisements that there is additional processing and handling for the itemI will honor her request of customer satisfaction to be reimbursed for the processing and handling charge of $as it was not implied by the agentThe order was sent priority and will arrive within the time frame promised
Sincerely,
Consumer
Response:
Review: [redacted]
I am rejecting this response because: it took phone calls, submitting a complaint with the Revdex.com and + days of unathorized charges on my credit card for this company to reimburse me the overage that was charged to my credit card
[redacted] knows what the company did was wrong and that is why the $was reimbursed because anyone listening to the recorded call of when the order was placed knows it was never discussed on the phone
My request with the Revdex.com requests reimbursement of the $priority shipping for wasting my time with the phones calls and never reaching a supervisor
Just listen to the recorded call before denying my request
Regards,

Review: the product was delivered on Friday, a flex-able hose; I used the product on Friday, Saturday and on Sunday the hose exploded while I was watering my yrd. It exploded while I was holding it, with a loud bang, and I was soaked.Desired Settlement: I would like an entire refund as I believe the product I was sod is not only defective but dangerous s well.

Business

Response:

To Whom it May Concern,

We will refund the customer in full once the item is returned with the label we provided.

Review: I ordered antennas advertised on TV by Clear TV for $19.95 but they charged me $146.82. When I called them they said they would refund me if I returned the antennas. I returned the antennas and they arrived on 09/24/13. As of toaday, 09/27/13 they have not yet given me my refund.Desired Settlement: I would like my refund as soon as possible because the loss of this money is interfering with my ability to pay my bills.

Business

Response:

To whom it may concern,

We received the returned product and Mr. [redacted] was refunded in full. The refund was issued on 10/1/13 in the amount of $ 146.82. The refund was placed back onto the Visa credit card ending in [redacted]. Please have Mr. [redacted] contact his credit card company to verify the refund.

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Regards,

Mark [redacted]

Review: I ordered 2 antennas from Clear TV. Upon receiving the antennas I hooked one up to a tv in the house. What I discovered was that my outside antenna was far superior to the clear tv antenna. When I called there number (###-###-#### ) to seek a refund they hung up the phone twice. I am very disappointed in there product. Any help with this problem would be greatly appreciated. Desired Settlement: A full refund of $75.91 that they received on April 17, 2014.

Business

Response:

To whom it may concern,All of our phone calls are recorded I will certainly address this. I have issued a full refund in the amount of $ 75.91 back onto Mr. [redacted] Master card ending in 4015. Please allow 3-5 business days to receive the refund. ?

Consumer

Response:

I am rejecting this response because:The response I recieved would work if they did what they said they would do. As of today I have not recieved the refund on my card.

Review: I ordered a pressure cooker XL (I paid the shipping and handling $29.99) and had it a couple months before I tried to use it. It didn't work at all. I boxed it back up and sent it back but I had to pay for sending it back, $24.89. Now they are telling me I have to pay another 24.99 for them to send me a new one. It's not my fault that it didn't work and I don't think I should have to pay the S&H to send it back (24.89)and then recieve a new one ($24.99). I've already paid $29.99 for S$H.

The reason I waited so long to use it, is becasue I'm an 83 year old woman who lives with my daughter. We have no need of something that large but all my kids and grandkids were coming in for vacation and it would have been great to have for the whole family. I planned on giving it to my granddaughter as a gift when they left.Desired Settlement: A new presssure cooker that works and a refund of $24.89 for having to pay to ship the broke one back to them.

Business

Response:

To whom it may concern,After review of the order we found the customer contacted customer care stating she sent back the unit following warranty instructions, however, she DID NOT included the required warranty fee of $24.99 with the unit. To date we still have not received the unit back in our facility. No items can be replaced until the unit has arrived in our facility. A ONE TIME courtesy replacement will be issued once the unit arrives back to our warehouse. In the future, any warranty repair needed on this unit will require a check of $24.99 to be included.Thank youFilomena

Review: I bought the item and nobody told me that I would not be n getting back my full refund...I literally had the items for 2 days and sent them back. Before I even received them when I found out they were out of stock (it took them a month to send me the items) I called to cancel it and was told that I wouldn't have to wait much longer they were back in stock. I paid to ship it back to them I don't see why they get to keep my shipping and handling fee.Desired Settlement: I would like to receive my full refund.

Business

Response:

To whom it may concern,As advertised, on website and commercial, the 60 day money back guarantee is less shipping.After review of the order we found this order was placed on our website which informs customers of the 60 day money back guarantee less shipping. Please see below for a copy taken directly from our website:60-DAY MONEY BACK GUARANTEEIf for any reason you are not satisfied with your [redacted] order, simply return your entire product within 60 days directly to us at the address listed below. Following the receipt of a properly returned complete product, we will refund the full purchase price, less processing and handling. Please include proof of purchase and your mailing address. Tristar Products Inc., [redacted]Thank you[redacted]

Consumer

Response:

Review: [redacted]I did not understand the message and like I said I called to cancel and was talked into waiting for the item.if I knew I wasn't getting all my money back I would have never ordered it.

I am rejecting this response because:

Regards,

Review: I placed an order to replace the motor for the blender that bought my mother the reside at [redacted] on September 26 2014. They keep saying to allow 2-3 weeks every time I call since I placed the order.my order # is [redacted]Desired Settlement: I would like for them to sent me the blender with everything since they have me waiting all this time.

Business

Response:

To Whom It May Concern, Customers account was reviewed and the order is on a back order due to the high demand we have not been able to fulfill the order. As of today we have not charge customer because of back order. I will go ahead and cancel order and I will contact the the warehouse and we will send a new unit. Customer will be receiving the unit in 5-7 days.

Consumer

Response:

I would like to thank you for your promptly responded to the my problem and the rapidly how you resolved it. I did receive a brand new Blender.

Review: I ordered a Clear Tv Digital HD Antenna for $19.95 plus $7.99 for processing fee total of $27.94 on 1/30/2015. Order was confirmed on 1/31/2015 with the delivery within 7-10 business days. I decided to check status by tracking on 1/9/2015 and to my surprise it showed that item was on backorder. I called the number given spoke to representative who told me the same information I saw, he further told me that it would take another 7-10 business days which would be after 2/13/2015( Initial delivery). I indicated to him it was unethical, and I request my money back. He told me I cannot have my money back, of which I asked to speak to a Supervisor. She was very nasty and got very smart with me, telling me that I cannot have my money back, and I just have to wait until the 7-10 business days after the 2/13/2015. I informed her that her company did not keep their part of the agreement. I was told I called too early, when asked if I would receive my product on 2/13/2015, I was told no I just have to wait. Cannot get money back.

I need my money back because they fail to provide product as they specified.Desired Settlement: Need my money , do not want to deal with company. Customer Service is ridiculous. They are not professional at all.

Business

Response:

To Whom It May Concern,Customers account was reviewed and the order is on a back order due to the highdemand we have not been able to fulfill the order. As of today we have notcharge customer because of back order. I will go ahead and cancel orderas customer request. I will attach proof of cancelation.Sincerely,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.

Review: Company advertised that the price of the service item was less than $60 but charged my credit car $146.82

Products was advertised as $29 plus a second package free. Then purchased two more items at $19 + one free. So I ordered a total of 4 items and expected the charge to be approximately $60.Desired Settlement: Refund of difference

Business

Response:

To whom it may concern,

This account is from November of 2013. Mr. Long account total is $146.82 he had ordered several product. He is able to access his account by visiting [redacted] . I have also sent a copy of the invoice.

Thank you,

Review: On 4/12 I ordered the power pressure cooker XL that the infomercial advertised for 3 payments of 19.99, however the website said 3 payments of 29.99. I called the number on the screen and placed my order at the price of 3 payments 19.99. The inconsistency of the infomercial vs website should have been red flag #1. And the person placing the order said 4-6 weeks to receive my items.

On 4/15 my 1st payment of 40..97 comes out and I receive an email on 4/16 That it was shipped. Thinking along the lines of 4-6 weeks didn't much check the tracking as when I did initially it said no info available.I work all week during the week, not leaving anytime to get to places that close at 5pm. On 4/25 I receive an email saying my order was canceled and 25.98 was being refunded as of 4/24. I called the company, which stated I sent the item back because I didnt claim it at the post office. I NEVER received any notification it had come in, nor was I even given any time to get to it. It was shipped out 4/16 and they received it back on 4/25???? So at what point is a normal person supposed to be able to collect an item if the work mon-friday 8-6pm?Desired Settlement: I am disgusted by the way this company does business. They never refunded me the shipping price because I abandoned my package.for 2 days. I feel with the amount of questionable business practices I incurred, Keep my shipping cost and give me the product for no charge or at a DEEP discount.

Business

Response:

To whom it may concern,After review of the order we found the following information:In regards to the shipment04/21/2015 2:49 P.M. The receiver requested this package to be held for pickup at the UPS facility. / The package will be returned to the sender. [redacted] 04/14/2015 6:53 P.M. The receiver requested this package to be held for pickup at the UPS facility. / The receiver agreed to pick up the package this evening. 04/14/2015 1:30 P.M. The receiver requested this package to be held for pickup at the UPS facility. The package was held by the customers request (see UPS tracking information above) from April 14-April 21. On the 6th business day, UPS returned the item back to our facility as it was not picked up and marked abandoned. The item returned to our facility on 4/24/2015 and the item was refunded back to the account. The customer contacted our customer care center on 4/27/2015 and the remaining shipping charges were refunded back to the account as the customer stated she did not receive the package. The order was sent up on a 3 payment plan option, only the first payment of $40.97 was paid to date, and that first payment was refunded and all further payments have been stopped. This account was refunded in FULL and we will not be able to issue a free product to the customer. The issue of return was between the shipping company UPS and the customer, not our company. Payment Method: Master Card xxxxxxx[redacted] 11/2017 Accepted: # [redacted] - 04/12/15 OrderStatusInstallments History Pay Balance Gross: 77.94Less Discount: .00Tax: @ 0.0 % .00P&H: 14.99TOTAL: 92.93Paid-to-date: 40.97Credits: 51.96Refunds: 40.97Balance Due: .00 Payments: 3 - Cycle: 30 days 1 payment @ $ 40.97 2 payments @ $ 25.98Number of payments made: 1Last payment: 04/14/15Next payment: 05/14/15Payment Method: Master Card xxxxxxx[redacted] 11/2017 Accepted: # [redacted] - 04/12/15 OrderStatusInstallments History Pay Balance Gross: 77.94Less Discount: .00Tax: @ 0.0 % .00P&H: 14.99TOTAL: 92.93Paid-to-date: 40.97Credits: 51.96Refunds: 40.97Balance Due: .00 Payments: 3 - Cycle: 30 days 1 payment @ $ 40.97 2 payments @ $ 25.98Number of payments made: 1Last payment: 04/14/15Next payment: 05/14/15

Review: I ordered the perfecter from the info mercial. They did not enclose that they were signing me up for auto delivery. The item had a 60 day return policy. They sent it to the wrong address so I received it in July. I sent it back September 4th they were to receive it on September 10 th I called the tracking # and they received it sept 14,2013. I have called numourus times and they have told me it would be back in my account within 3-5 business days. Never showed up. I called this morning and This person informed me that when they gave me credit of 20.00 for the lotion that I did not sign up for it made the sale final. She told me that she would forward it to her supervisor to refund me 79.99. I sent the lotion back with the item. I honored the 60 day trial and had it back within the 60 days.Desired Settlement: I paid 117.97 I did not agree to the auto ship lotion nor did I open or use it. So I am looking for a refund to my debit card for the amount of 117.97 minus the shipping and handling which is 99.99.

Business

Response:

To whom it may concern,

We received the returned product. A refund of $20.00 was already issued on 8/12/13. I refunded the remaining balance of $97.97 Both refunds were placed back onto the Visa credit card ending in [redacted] Please allow about 3-5 business days to receive the refund.

Review: When I heard the commercial on TV on the Flaxible Hose I thought right away that that would be perfect for a disabled person. They showed how easy it was to handle, how light it was and how little storage space it takes. The offer was buy 1 and get one free just pay additional postage. Not knowing how long this offer would last I placed an order right away even though it was in the month of November and we live in Montana.

As soon as weather permitted in May, I started to use them. Not being so strong I had help to attach it real tight to the outside water spout. There was no information anywhere about not leaving it out in the sun. Using it about every day I just couldn’t disconnect it myself so I had to leave them there, one in the front of the house and the other in the back garden.

After a while the hoses were like perforated, water spouted out of several tiny holes. I called the company and they were very nice about it, they sent me return label and after I returned the hoses I received new ones without a single word said.

Before I started to use these new hoses, I heard from other people that these hoses are not so practical and easy to handle after all. They should not be left out in the sun! What garden does not have sunny days? Some information was clearly left out here.

The commercial says it is “designed like a fire hose for strength”. They should have added: but not strong enough to withstand the sun.

When I called to ask for the money back because the hoses cannot be left out in the sun, my request was denied. Then I was told that these hoses should not be left out in the sun because they are delicate!!!!

I don’t think I should incur any costs as I was misled to buy this product. I request full refund including postage, $59.93 and a return postage paid label.Desired Settlement: Refund of total amount paid $59.93 including P&H and and a return postage paid label.

Business

Response:

To Whom It May Concern,

I was able to locate the customer's account. The order was placed in October of 2012. Unfortunately this is almost a year ago and significantly past our 60 day return period. We understand the hoses could not be used until the warmer months. We also replaced and provided a label to return with no difficulties in May although the customer was past the period as well. If the customer would have called us shortly thereafter to return for a refund, we could have tried helping her, but she did not call us again until the middle of August. As a courtesy, the most I can do is allow the customer to return the hoses back for a refund of the merchandise cost being $39.95, but we do not cover return shipping.

Sincerely,

Consumer

Response:

Review: [redacted]

I am rejecting this response because:

Clearly the seller must have rules to follow and those rules should include giving the buyer complete information about the product.

A complete information is needed for the buyer to make a decision if the product meets all the needs of the buyer.

If the seller fails to give complete product information then he will have to be prepared to refund the whole amount including P&H.

The buyer should not incur any costs because of the seller’s negligence.

Consequently I insist on a complete refund of $59.93.

[redacted]

Regards,

Business

Response:

To whom it may concern,

I have issued a full refund in the amount of $59.93 The refund was placed back onto the Visa credit card ending in [redacted]. Please allow 3-5 business days to receive the refund.

Thank you,

Review: I ordered a replacement blade for my Jack LaLanne juicer. I paid $19.99 on my credit card. The blade arrived but didn't fit my machine. I them and reported this. They then told me

they would send another blade and I charged $9.99 on my credit card. That amount was incorrect. They sent me another blade that also didn't fit. I called them again to tell them

and they said they would send a third blade. It came and it didn't fit either. I returned all blades, and told them I wanted a refund for both the $9.99 and $19.99. They said they

would credit my account for $30.00. That was two months ago. I still don't have the credit.Desired Settlement: Credit my account for the amounts I paid.

Business

Response:

To Whom It May Concern,

The customer was refunded the original $19.99 on 7/26. I have issued the remaining refund of $9.99 today.

Sincerely,

Review: My mother purchased four flex-able hoses from this company November 29, 2012. They arrived in mid December 2012. The following spring when she went to use them 2 of the hoses would not retract like the other two. My mother called the company and they did not answer, nor did they have an answering machine on which to leave a message. My mother then called Discover. Discover proceeded to call a different number, got the customer service entity on the phone for my mother, and then left the call. Customer service told her that if she had contacted them within 60 days they would have sent out new ones. As it was over 60 days they will do nothing for her. Really? She should have gone out in December/January in Chicago to test 4 hoses in the middle of winter? Does this seem logical? How about honoring their warrantee 60 days from the end of winter? My mother is 74 years old and a bit frail. She tries to do what she can, but checking hoses in the middle of winter isn't going to be one of them. Unfortunately my mother was born in a time where companies stood by their products. It never occurred to her that these hoses would not perform as advertised, and that the company would give her no help at all.Desired Settlement: Send 2 hoses that do work as advertised.

Business

Response:

To Whom It May Concern,

Our replacement and refund time frame is 60 days from when the order was received. Although it is well past that period, we understand hoses cannot be used during the winter; therefore, we will be more than happy to replace the hoses for you. Can you please provide me with the order number as I was not able to locate an account with the contact information provided.

Sincerely,

Consumer

Response:

Review: [redacted]

I am rejecting this response because:

Im sorry I made a mistake the address that you will find it under is [redacted]

Regards,

Business

Response:

To whom it may concern,

Thank you for that information I was able to locate Mrs. [redacted]s account. I was able to I have issued replacements unit to be shipped out to Mrs. Traynere. Please allow 10-15 business days to receive the replacement units.

Thank you,

Review: clear tv does not tell you that if you send it back they don't give you the credit for the postage and they don't advetise all the things that they charge you for and they don't let you cancel the order even if you call back before they send out the order so they owe me $15.98 for postage and handling. they tell you to send it back but they don't tell you that you have to pay the postage for returning it.Desired Settlement: #$15.98 refunded

Business

Response:

To Whom It May Concern,

All of our advertisements clearly state that returns for refunds are less processing and handling, whether the advertisement is in media or in print. This customer was refunded in full for $75.91 on 7/10/14.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Review: Ad says rug cost $19.When you try to buy it they make you order two for $37.00. Even if you don't place the order they take your info and charge.

I saw an ad for a $19 rug. When their ad said do you want one rug free-you only have to pay shipping-I said no, twice. When I saw the charges of $37 I closed the site. Never submitted order. They next say they sent confirmation of order. On Monday I called to say I never ordered it please cancel. They said it was too late. When it arrived 1/30 I received an email saying you can't mail it back without a return authorization number. When I called to get it they said I'd now have to pay a charge for the return.Desired Settlement: No charges to me for the product or the return charges.

Also want them to stop and decease the sneaky practice, and not charge anyone's credit card who has not submitted the order.

Business

Response:

To Whom It May Concern,Customers account was reviewed and the main offer is buy one get one free, We do have the option to just buy one. For the inconvenience I will send customer a prepaid label to customers email to return for a full refund.

Review: Two power cooker pot destroyed because of recipe from vendors cook book recipe. The Teflon coating inside and outside has come off on second use of this equipment . Contacted vendor January 16 2015 11:50 am, spoke with [redacted] ID # ** which had to go according to rules of reselling me new pots at $29.99 ea. being irate at the resolution being only to make additional purchase asked for her supervisor [redacted] ID # [redacted], followed same course. I made a mistake and thought we paid seven hundred dollars, where we actually paid $159:00 x2, not to mention shipping handling and taxes. [redacted] had no other supervisor to speak with over this matter, so I did tell her I would be contacting you.Their infomercial was very convincing that we would use these pressure cookers for years to come, we normally do not purchase products this way, sight unseen( hands on purchases ). We have the old style pressure cookers in the cabinet we have had for 30+ Yrs. the power cooker is very versatile and does all the thing we usually do in a number of other pots. We don't want something for nothing, just what we were lead to believe we purchased. A simple resolution for us would be to replace the inner pots, since we have had them just over the 6 month warranty period Tristar Prducts, Inc. will honor a warranty.Desired Settlement: The new inner pots requested, (not at a full price replacement )

Business

Response:

To Whom It May Concern,Customers account was reviewed and it shows customer does not have extra warranty. For the inconvenience I will go ahead and replace the inner pot right away. Customer will recieve the inner pot in 7-10 days. ?PS. Customer has two complaints for the same order [redacted]Sincerely,

Consumer

Response:

I am rejecting this response because:

The business has stated that they would replace one inner pot, but the complaint is actually for 2 inner pots not 2 complaints. I request that they replace both inner pots as mentioned in the original complaint. Thank you.

Business

Response:

To Whom It May Concern,The reason why we only sending one pot is because I only see one order in the system. we will need a second order number to send out the second pot.Sincerely,

Review: I ordered Comfi Heels back in January 2014 and have yet to receive the product. I have contacted customer service several times and each time was told that it would be another two weeks; that the product was back ordered, which was not the case. A couple weeks ago I spoke with manager[redacted] #[redacted] and she told me that the product was on the way. I called today to check up on the order and again was told that the item is still on back order by supervisor [redacted] #*. I am just frustrated by the run around I am getting from this company, I can no longer find the website I ordered this product from and a man on the phone could not give me it either. I have been sent 2 post cards saying I would receive the product within 30 day, which has proved to be false. I feel the site should have notified me at time of placing order that this item was on back order as do other companies.Desired Settlement: I want to have my products delivered to me.

Business

Response:

To Whom It May Concern,

Unfortunately, this customer's order has been canceled due to the product being on heavy back order from the manufacturer. The purchase price was a temporary authorization on the customer's account and the customer has not been charged as the order never shipped. I apologize for any inconvenience.

Sincerely,

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID[redacted], and find that this resolution is satisfactory to me.

Regards,

Review: This is more of a rebate issue. On 6/17 I sent a rebate to Tristar for a $30 rebate for having bought a Foodsaver from Kohl's. There rebate form says 6-8 weeks for delivery of rebate, it has well been over that time. I've called several time to which they say they do not have rebate. Then last time I called they had rebate form, said they we're way behind in paying and that they would get to me. It still is not entered on their website and I think they are just giving me the run around until I tire out and forget about it.Desired Settlement: Please deliver the $30 kohls gift card or a $30 check to me.