Initial Business Response /* (1000, 5, 2015/10/02) */
Hello,
Thanks for writing in. The email address you're writing from does not match the account's email or the email associated with the Twitter account used at signup. To continue assisting you on this issue, please review this support page...
for more information: https://support.twitter.com/articles/XXXXXX
For privacy reasons, I'm not able to provide any additional information about this account's email address. I understand that these extra steps can be frustrating, but we have this process in place to prevent unauthorized people from accessing private user data and accounts.
Thanks!
Hello,
Thank you for contacting us about this issue.
In order to properly review the current situation, we will need you to select the topic that best describes the issue you are experiencing through this support page: [redacted]
Please note: Twitter can only address...
issues related to content posted on Twitter. If someone has posted this content on other websites, please contact those websites for assistance in removing the information.
For information about steps you can take that may help you control your Twitter experience, visit this article: [redacted].
Thanks,
Twitter
Hello,A user can delete his or her Twitter account by following the instructions on the following support page: [redacted]To deactivate an account:1. Log in to Twitter on the web. 2. Click Account Settings.3. Click ""Deactivate my account."" at the bottom of...
the page.4. Confirm by clicking the button at the bottom.If you believe that your account has been hacked and someone else is posting Tweets, please view our Support offerings and select the topic that best describes the issue you are experiencing.Thank you,Twitter
Initial Business Response /* (1000, 5, 2015/05/26) */
Hello,
We notice that our support staff are engaged with you on this issue at present. Please continue to correspond with them via your ticket number.
Thanks,
Twitter Support
Initial Consumer Rebuttal /* (3000, 7, 2015/05/29) */
(The...
consumer indicated he/she DID NOT accept the response from the business.)
This is not true there is not any staff intervention at present. Twitter refuses to deal with the issue. My email continues to be used illegaly. I have no ticket number and no way to contact them. Twitter refuses to deal with the issue and has not written back. I am requesting that someone contact me and deal with this issue.
Final Consumer Response /* (3000, 20, 2015/11/16) */
No there was never any contact by twitter, no one called, no one emailed, no one wrote nothing!
thats the point they said they were responding however THEY DID NOT RESPOND.
I do not understand how they can simply say they responded and not even answert the Revdex.com inquiry and the case is close. As I have stated in early correspondence they has been no contact. please advise
thank you
[redacted]
Initial Business Response /* (1000, 5, 2015/11/30) */
Hello,
Thank you for bringing this to our attention. In order for an account to be in violation of our impersonation policy, it must portray another person or business in a misleading or deceptive manner. Read the full policy here:...
https://support.twitter.com/articles/XXXXX
If you are experiencing abusive behavior on the site, please read this support article regarding Twitter's abusive behavior policy (https://support.twitter.com/articles/XXXXXXXX). Please file a report if these issues best describe your current experience on the site.
For information about steps you can take that may help you control your Twitter experience, visit this article: https://support.twitter.com/articles/XXXXXXXX.
Thank you,
Twitter
Initial Consumer Rebuttal /* (3000, 7, 2015/12/04) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This incident is in fact a violation of Twitter policies, you need to take steps in pulling the site down!!!!, The response is not accepted and you HAVE NOT!!! resolved the situation as usual. Twitter needs to be more vigilant when resolving customer concerns especially when it involves children being bullied and false accounts set up. You have the authority to take these accounts down and it's obvious that this account is not the person being impersonated. Do the right thing!!! take the site down!!!
Hello,In order to maintain a safe environment for users on Twitter, we may suspend accounts that violate the Twitter Rules ([redacted]Please view this help article for more information about suspended accounts ([redacted]).While some...
violations of our Rules and Terms of Service are temporary in nature, we will also permanently suspend repeat offenders.Thanks,
Twitter
Hello,Thanks for bringing this to our attention. The report you filed appears to be about a specific billing or campaign inquiry related to your Twitter advertiser account. In order to verify your Twitter Ads account and direct your report to the team best equipped to address it, please refile a...
report using the business.twitter.com Support Topics.
Once your report is submitted, we'll contact you as soon as possible.Thanks,Twitter
Complaint: [redacted]I am rejecting this response because: James O'Keefe already proved they are lying and their engineers are specifically targeting people with opinions they don't like with their algorithms.Sincerely,[redacted]
Initial Business Response /* (1000, 5, 2015/07/20) */
Changing certain profile information (such as the @ username or protecting Tweets) will result in the removal of a verified badge. That account will automatically be reviewed again to ensure it is eligible for verification.
An account may...
also lose its verified status if it violates the Twitter Rules or Terms of Service. (https://support.twitter.com/articles/XXXXX-the-twitter-rules#)
Previously verified accounts may not be eligible to have their badges restored.
Initial Consumer Rebuttal /* (3000, 7, 2015/07/23) */
(The consumer indicated he/she DID NOT accept the response from the business.)
They have not reviewed it to get it restored. It needs to be reviewed and restored asap.
Final Business Response /* (4000, 9, 2015/07/29) */
Hello,
Thank you for bringing this to our attention. Changing certain profile information (such as the @ username or protecting Tweets) will result in the removal of a verified badge. An account may also lose its verified status if it violates the Twitter Rules or Terms of Service. Previously verified accounts may not be eligible to have their badges restored.
For more information about verified accounts, please visit: https://support.twitter.com/groups/31-twitter-basics/topics/111-features/article...⇄ />
If applicable, please visit our Help Center and select the topic that best describes the issue you are experiencing here: https://support.twitter.com/forms
Thanks!
Initial Business Response /* (1000, 5, 2015/06/02) */
Hi there,
Thank you for reaching out to us. One of my colleagues has replied to you via your most recent help request.
Please check the email address from which you filed your original support requests.
Thanks,
Twitter...
Support
Initial Consumer Rebuttal /* (3000, 7, 2015/06/05) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have NOT received an email from Twitter. The email address associated with twitter has since been deleted. In order for me to view and reply to this company, their reply must to be sent to my my email, [redacted]@icloud.com
Once twitter send their message to my UPDATED email, I will then be able to complete the requirements of my complaint.
Revdex.com, can you please inform twitter that they need to contact my UPDATED email, [redacted]@icloud.com
Thank you for your help.
Final Business Response /* (4000, 13, 2015/07/08) */
Hi, Thanks for writing in. You can deactivate the account on your own as soon as you upgrade your Vine app to version 1.4.4 or later. You can find instructions on how to deactivate by visiting our Help Center at https://support.twitter.com/articles/XXXXXXXX.
Final Consumer Response /* (4200, 15, 2015/07/14) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I DO NOT ACCEPT THIS RESPONSE. Twitter referred me to the help page. This default response is absolutely pointless! I have no account with Twitter anymore, therefore I CANNOT delete the content on the Vine account.
My vine account was created using my Twitter account. My Twitter has been deleted for years, therefore I cannot use Twitter to delete my vine!
There is nothing I can do to delete the account on my own. Twitter/vine has to delete the account for me, because I have no account to log into to handle it myself.
My request for my account being delete is VERY SIMPLE, but instead Twitter sends me a default reply.. How is that helpful? I have been sending complaint aftercompalint
Yes, I would like to rebut Twitter's response as it does not address the issue. Twitter accepted the ad I paid for; ran the ad; then weeks later disabled my access to Twitter Ads and to Twitter Analytics (not sure what that has to do with an ad). Twitter claims my account is not compliant with their [redacted] but refuses to tell me specifically what I was not complying with although I have not made changes since running the ad.
Complaint: [redacted]I am rejecting this response because:If I hadn't already looked at your...
ridiculous, useless and circular help forums, and been unable to resolve the problem through your support system, I wouldn't have been required to file a Revdex.com complaint to get the abandoned twitter account shut down.Fortunately, someone at Twitter who is smarter than the person who responded to this Revdex.com complaint was able to pull their head out of their rectum long enough to realize that all they needed to do was confirm that the [redacted] account was abandoned and then suspend that account. Problem solved. If my support issue had been handled properly initially, there would have been no need to file a Revdex.com complaint.Due to this extreme level of incompetence, pettiness and absolute disregard for copyright and brand infringement, I'm seriously reconsidering whether Twitter is an appropriate platform for advertising and promoting [redacted] New Mex Grille.Sincerely,[redacted]
Complaint: [redacted]I am rejecting this response because:
I want my 100$ back that I paid you the day I supposedly was suspended! if you don't refund me then your robbing me! it was for 1 month of advertising and CLEARLY I did not receive any advertising!Sincerely,[redacted]
Initial Business Response /* (1000, 5, 2015/10/28) */
Hello,
Thanks for bringing this to our attention. The report you filed appears to be about a specific billing or campaign inquiry related to your Twitter advertiser account. In order to verify your Twitter Ads account and direct your report...
to the team best equipped to address it, please refile a report using the "Need Help?" button on the top right of the ads.twitter.com dashboard.
To ensure we can verify your Twitter Ads account and make sure we direct your ticket to the team that can best address your concerns, please file the same report using the "Need Help?" button on the top right of the ads.twitter.com dashboard.
If you're currently logged in to your Twitter Ads account, you can click the following link to immediately file your ticket through the help form: https://ads.twitter.com/[redacted].
Once your report is submitted, we'll contact you as soon as possible.
Thanks,
Twitter
Initial Consumer Rebuttal /* (3000, 7, 2015/11/02) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The company is ignoring my complaint and my requests to be contacted. I will reach out to the California Secretary of State to file a formal complaint with them, thank you.
Complaint: [redacted]I am rejecting this response because:
Twitter repeatedly refuses to cooperate with this complaint and relies solely on inefficient and unprofessional automatic robot responses. For the 3rd time: remove the limited visibility to the account in question immediately as it has violated no rules.Sincerely,[redacted]
Thank you for bringing this to our attention. For more information about verified accounts, please visit: [redacted])
We approve account types maintained by users in music, acting, fashion, government, politics, religion, journalism, media, sports,...
business, and other key interest areas. If you believe your account is of public interest and should be verified, this article outlines information about submitting a request: [redacted]If applicable, please visit our Verification request form and submit a new request: [redacted]
Initial Business Response /* (1000, 7, 2015/11/18) */
Hello,
If you know which email address is associated with your account and you no longer have access to that email, please contact your email provider for assistance. More info here: https://support.twitter.com/articles/XXXXXX
For privacy...
reasons, I'm not able to provide any additional information about this account's email address. Even if you mistyped your email address on signup, we require that you write to us from the exact address tied to the account. There are no security questions you can answer nor additional information you can provide as proof of ownership.
While we understand it can be disappointing when you lose access to an account, these verification requirements are in place to protect accounts and private user data.
If you'd like to create a new account, you can do so here: https://twitter.com/signup
Thank you,
Twitter
Initial Consumer Rebuttal /* (3000, 9, 2015/11/25) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This does not help me. I have not used the Twitter account since Aug 2013. My email account was hacked and closed in early 2014. The email account associated with my Twitter account (only used for 3 tweets) was hacked and closed. The hackers posted tons of SPAM tweets. There has been no activity on my Twitter account in 20 months!! Please close my account and DELETE my profile picture.
Hello,
If applicable, please visit our Help Center and select the topic that best describes the issue you are experiencing here: [redacted]Thank you,
Twitter
Initial Business Response /* (1000, 5, 2015/10/02) */
Hello,
Thanks for writing in. The email address you're writing from does not match the account's email or the email associated with the Twitter account used at signup. To continue assisting you on this issue, please review this support page...
for more information: https://support.twitter.com/articles/XXXXXX
For privacy reasons, I'm not able to provide any additional information about this account's email address. I understand that these extra steps can be frustrating, but we have this process in place to prevent unauthorized people from accessing private user data and accounts.
Thanks!
Hello,
Thank you for contacting us about this issue.
In order to properly review the current situation, we will need you to select the topic that best describes the issue you are experiencing through this support page: [redacted]
Please note: Twitter can only address...
issues related to content posted on Twitter. If someone has posted this content on other websites, please contact those websites for assistance in removing the information.
For information about steps you can take that may help you control your Twitter experience, visit this article: [redacted].
Thanks,
Twitter
Hello,A user can delete his or her Twitter account by following the instructions on the following support page: [redacted]To deactivate an account:1. Log in to Twitter on the web. 2. Click Account Settings.3. Click ""Deactivate my account."" at the bottom of...
the page.4. Confirm by clicking the button at the bottom.If you believe that your account has been hacked and someone else is posting Tweets, please view our Support offerings and select the topic that best describes the issue you are experiencing.Thank you,Twitter
Initial Business Response /* (1000, 5, 2015/05/26) */
Hello,
We notice that our support staff are engaged with you on this issue at present. Please continue to correspond with them via your ticket number.
Thanks,
Twitter Support
Initial Consumer Rebuttal /* (3000, 7, 2015/05/29) */
(The...
consumer indicated he/she DID NOT accept the response from the business.)
This is not true there is not any staff intervention at present. Twitter refuses to deal with the issue. My email continues to be used illegaly. I have no ticket number and no way to contact them. Twitter refuses to deal with the issue and has not written back. I am requesting that someone contact me and deal with this issue.
Final Consumer Response /* (3000, 20, 2015/11/16) */
No there was never any contact by twitter, no one called, no one emailed, no one wrote nothing!
thats the point they said they were responding however THEY DID NOT RESPOND.
I do not understand how they can simply say they responded and not even answert the Revdex.com inquiry and the case is close. As I have stated in early correspondence they has been no contact. please advise
thank you
[redacted]
Initial Business Response /* (1000, 5, 2015/11/30) */
Hello,
Thank you for bringing this to our attention. In order for an account to be in violation of our impersonation policy, it must portray another person or business in a misleading or deceptive manner. Read the full policy here:...
https://support.twitter.com/articles/XXXXX
If you are experiencing abusive behavior on the site, please read this support article regarding Twitter's abusive behavior policy (https://support.twitter.com/articles/XXXXXXXX). Please file a report if these issues best describe your current experience on the site.
For information about steps you can take that may help you control your Twitter experience, visit this article: https://support.twitter.com/articles/XXXXXXXX.
Thank you,
Twitter
Initial Consumer Rebuttal /* (3000, 7, 2015/12/04) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This incident is in fact a violation of Twitter policies, you need to take steps in pulling the site down!!!!, The response is not accepted and you HAVE NOT!!! resolved the situation as usual. Twitter needs to be more vigilant when resolving customer concerns especially when it involves children being bullied and false accounts set up. You have the authority to take these accounts down and it's obvious that this account is not the person being impersonated. Do the right thing!!! take the site down!!!
Hello,In order to maintain a safe environment for users on Twitter, we may suspend accounts that violate the Twitter Rules ([redacted]Please view this help article for more information about suspended accounts ([redacted]).While some...
violations of our Rules and Terms of Service are temporary in nature, we will also permanently suspend repeat offenders.Thanks,
Twitter
Hello,Thanks for bringing this to our attention. The report you filed appears to be about a specific billing or campaign inquiry related to your Twitter advertiser account. In order to verify your Twitter Ads account and direct your report to the team best equipped to address it, please refile a...
report using the business.twitter.com Support Topics.
Once your report is submitted, we'll contact you as soon as possible.Thanks,Twitter
Complaint: [redacted]I am rejecting this response because: James O'Keefe already proved they are lying and their engineers are specifically targeting people with opinions they don't like with their algorithms.Sincerely,[redacted]
Initial Business Response /* (1000, 5, 2015/07/20) */
Changing certain profile information (such as the @ username or protecting Tweets) will result in the removal of a verified badge. That account will automatically be reviewed again to ensure it is eligible for verification.
An account may...
also lose its verified status if it violates the Twitter Rules or Terms of Service. (https://support.twitter.com/articles/XXXXX-the-twitter-rules#)
Previously verified accounts may not be eligible to have their badges restored.
Initial Consumer Rebuttal /* (3000, 7, 2015/07/23) */
(The consumer indicated he/she DID NOT accept the response from the business.)
They have not reviewed it to get it restored. It needs to be reviewed and restored asap.
Final Business Response /* (4000, 9, 2015/07/29) */
Hello,
Thank you for bringing this to our attention. Changing certain profile information (such as the @ username or protecting Tweets) will result in the removal of a verified badge. An account may also lose its verified status if it violates the Twitter Rules or Terms of Service. Previously verified accounts may not be eligible to have their badges restored.
For more information about verified accounts, please visit: https://support.twitter.com/groups/31-twitter-basics/topics/111-features/article...⇄ /> If applicable, please visit our Help Center and select the topic that best describes the issue you are experiencing here: https://support.twitter.com/forms
Thanks!
Initial Business Response /* (1000, 5, 2015/06/02) */
Hi there,
Thank you for reaching out to us. One of my colleagues has replied to you via your most recent help request.
Please check the email address from which you filed your original support requests.
Thanks,
Twitter...
Support
Initial Consumer Rebuttal /* (3000, 7, 2015/06/05) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have NOT received an email from Twitter. The email address associated with twitter has since been deleted. In order for me to view and reply to this company, their reply must to be sent to my my email, [redacted]@icloud.com
Once twitter send their message to my UPDATED email, I will then be able to complete the requirements of my complaint.
Revdex.com, can you please inform twitter that they need to contact my UPDATED email, [redacted]@icloud.com
Thank you for your help.
Final Business Response /* (4000, 13, 2015/07/08) */
Hi, Thanks for writing in. You can deactivate the account on your own as soon as you upgrade your Vine app to version 1.4.4 or later. You can find instructions on how to deactivate by visiting our Help Center at https://support.twitter.com/articles/XXXXXXXX.
Final Consumer Response /* (4200, 15, 2015/07/14) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I DO NOT ACCEPT THIS RESPONSE. Twitter referred me to the help page. This default response is absolutely pointless! I have no account with Twitter anymore, therefore I CANNOT delete the content on the Vine account.
My vine account was created using my Twitter account. My Twitter has been deleted for years, therefore I cannot use Twitter to delete my vine!
There is nothing I can do to delete the account on my own. Twitter/vine has to delete the account for me, because I have no account to log into to handle it myself.
My request for my account being delete is VERY SIMPLE, but instead Twitter sends me a default reply.. How is that helpful? I have been sending complaint aftercompalint
Yes, I would like to rebut Twitter's response as it does not address the issue. Twitter accepted the ad I paid for; ran the ad; then weeks later disabled my access to Twitter Ads and to Twitter Analytics (not sure what that has to do with an ad). Twitter claims my account is not compliant with their [redacted] but refuses to tell me specifically what I was not complying with although I have not made changes since running the ad.
[redacted]
Complaint: [redacted]I am rejecting this response because:If I hadn't already looked at your...
ridiculous, useless and circular help forums, and been unable to resolve the problem through your support system, I wouldn't have been required to file a Revdex.com complaint to get the abandoned twitter account shut down.Fortunately, someone at Twitter who is smarter than the person who responded to this Revdex.com complaint was able to pull their head out of their rectum long enough to realize that all they needed to do was confirm that the [redacted] account was abandoned and then suspend that account. Problem solved. If my support issue had been handled properly initially, there would have been no need to file a Revdex.com complaint.Due to this extreme level of incompetence, pettiness and absolute disregard for copyright and brand infringement, I'm seriously reconsidering whether Twitter is an appropriate platform for advertising and promoting [redacted] New Mex Grille.Sincerely,[redacted]
Complaint: [redacted]I am rejecting this response because:
I want my 100$ back that I paid you the day I supposedly was suspended! if you don't refund me then your robbing me! it was for 1 month of advertising and CLEARLY I did not receive any advertising!Sincerely,[redacted]
Hi,To report an impersonation account on Twitter please use this form: [redacted]Thank you,
Twitter Support.
Initial Business Response /* (1000, 5, 2015/10/28) */
Hello,
Thanks for bringing this to our attention. The report you filed appears to be about a specific billing or campaign inquiry related to your Twitter advertiser account. In order to verify your Twitter Ads account and direct your report...
to the team best equipped to address it, please refile a report using the "Need Help?" button on the top right of the ads.twitter.com dashboard.
To ensure we can verify your Twitter Ads account and make sure we direct your ticket to the team that can best address your concerns, please file the same report using the "Need Help?" button on the top right of the ads.twitter.com dashboard.
If you're currently logged in to your Twitter Ads account, you can click the following link to immediately file your ticket through the help form: https://ads.twitter.com/[redacted].
Once your report is submitted, we'll contact you as soon as possible.
Thanks,
Twitter
Initial Consumer Rebuttal /* (3000, 7, 2015/11/02) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The company is ignoring my complaint and my requests to be contacted. I will reach out to the California Secretary of State to file a formal complaint with them, thank you.
Complaint: [redacted]I am rejecting this response because:
Twitter repeatedly refuses to cooperate with this complaint and relies solely on inefficient and unprofessional automatic robot responses. For the 3rd time: remove the limited visibility to the account in question immediately as it has violated no rules.Sincerely,[redacted]
Hello,
Thank you for bringing this to our attention. For more information about verified accounts, please visit: [redacted])
We approve account types maintained by users in music, acting, fashion, government, politics, religion, journalism, media, sports,...
business, and other key interest areas. If you believe your account is of public interest and should be verified, this article outlines information about submitting a request: [redacted]If applicable, please visit our Verification request form and submit a new request: [redacted]
Thanks!
Twitter
Initial Business Response /* (1000, 7, 2015/11/18) */
Hello,
If you know which email address is associated with your account and you no longer have access to that email, please contact your email provider for assistance. More info here: https://support.twitter.com/articles/XXXXXX
For privacy...
reasons, I'm not able to provide any additional information about this account's email address. Even if you mistyped your email address on signup, we require that you write to us from the exact address tied to the account. There are no security questions you can answer nor additional information you can provide as proof of ownership.
While we understand it can be disappointing when you lose access to an account, these verification requirements are in place to protect accounts and private user data.
If you'd like to create a new account, you can do so here: https://twitter.com/signup
Thank you,
Twitter
Initial Consumer Rebuttal /* (3000, 9, 2015/11/25) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This does not help me. I have not used the Twitter account since Aug 2013. My email account was hacked and closed in early 2014. The email account associated with my Twitter account (only used for 3 tweets) was hacked and closed. The hackers posted tons of SPAM tweets. There has been no activity on my Twitter account in 20 months!! Please close my account and DELETE my profile picture.
Complaint: [redacted]I am rejecting this response because:
I cannot not deacctivate the account because I no longer have the email.
I need this vine deactivated immediately. The vine ID: [redacted] please delete the account. Thank you!Sincerely,[redacted]
Hello,
If applicable, please visit our Help Center and select the topic that best describes the issue you are experiencing here: [redacted]Thank you,
Twitter