Valley Environmental Resources, Inc.

We had the water treatment system put in less than a month ago and I am really liking how the water is making the showers look cleaner after use! My husband likes not having to take the 5 gallon water containers to be refilled at least once a week. We had great experiences with both the salesperson and the follow up visit, very knowledgeable and friendly men. We are looking forward to seeing the cost savings this system will provide with buying less cleaning supplies and bottled water. We were given boxes full of their cleaners, soaps, etc and those will definitely save us money for several months!

Overall, we are happy with our purchase this early on and look forward to enjoying the cost savings and the time freed up from cleaning so much.

We have reviewed this unfortunate misunderstanding and let's first clarify a few details. First, you paid $150 for the disconnect on 10/6/15, not $200.  Secondly, I believe you are confusing the drawing (which we don't have) with our referral program.  If...

you'd like to know where you stand in earning your gift please call the office and we will give you let you know where you stand.  We realize  it has been over 1 1/2 years since you purchased the system and it's hard to remember all the information.  In terms of your request and concern on this matter, we will absolutely perform any work documented on your work order, installation completion certificate, PR checklist, or any other document that you signed during our transaction. I would be happy to send you a copy of all documents but there was nothing documented anywhere on any place on any form.  I might add there is multiple checkpoints to write this down and we visited your home on 3 separate times and filled out 4 separate documents to ensure these things are caught.  We simply do not do free service work.  It is clearly stated on your work order that the normal installation charge is $750 and you had 3 days after you signed this to review the document.  It also clearly states that any work needs to be in writing. 
That being said, we understand that moving can be expensive and stressful.  You mentioned to us on 9.16.15 that you were possibly moving into a rental home and we offered to store the unit for free if you remember.  If you would like to it re-installed please simply call us and we will give you 20% off our already discounted rates and we will even accept splitting the cost up into 3 payments to ease the financial stress of this. 
We believe this to be a very fair and reasonable resolution and hope to hear from you, Thomas O'[redacted]

I love the water softener and RO systems that have been installed in my home! I have always struggled with my hair, it is course and curly, but now it is easier to dry and has less frizz. Also, my kids and I NEVER buy bottled water. We prefer the neutral taste of our water and save a lot of money using refillable water bottles when we are away from home. The people from this company are all caring and professional. I would highly recommend this company.

Great experience from start to finish. Extremely knowledgeable and friendly customer service as well as a fast and hassle free installation.

Love our new soft water, no more water spots on dishes and can tell a marked difference in how soft our skin feels. Well worth the money!!!

I have had my system for about 5 months. I can definitely see the difference in the water quality, it is much better. My laundry and dishes don't have a white film on them now and it is easier and faster to clean. No more scrubbing to remove the lime buildup. I do however believe the system is over priced.

My experience was quite pleasant with their process. The salesman was low key and didn't push. I had been thinking about a soft water system for quite some time. They came on time and everything went in without a hitch. The reverse osmosis system is wonderful and really makes my coffee taste great. After a little cleaning and in some places very little, I have ridden the calcium deposits from my glass shower walls, etc. This company does what they actually say and have a great product.

I was very happy with my experience with Valley. Very professional and informative. I was skeptical at first, but now realize it was worth the money. We are using less soap, shampoo and cleaning supplies. Our clothes are cleaner and smell fresher.
I always had an issue with dry and sensitive skin. Now with this system, I don't need lotion on a daily basis. Skin is softer and feels better.
Our sales rep ,[redacted], was a great asset to the company. Great personality and well knowledged of his product. And as long as you have thick skin, very funny. Lol

not pushy pleasant to work with

The system works well. The multi-level filtration is unique. We have purified soft water that is better for our bodies and the water pipes. Now we don't have to waste money on harsh abrasive cleaners that compensate for hard water. And we can take the system with us if we move. The sales staff and the installation crew were very professional and friendly. We are pleased with the service and will recommend it to others.

First Class organization from the sales individual to the installers. Salesman did an outstanding explaining the product as well as demonstrating how it works. It changed everything from scrubbing the tub to feeling softer skin. If I ever leave I am taking the system with me!!

Everything that was said regarding the system and products has been true. There was no high pressure salesmanship, no gimmicks to make the product look better than it is. Everyone involved in this process were friendly, professional, courteous, and prompt. We are finding that our water is healthier to drink, bathing leaves us clean and soft without having to use lotions or conditioners, our clothes are cleaned naturally with out added softeners, and general cleanup is accomplished with the use of plain water from the system.

Overall we are very well pleased with the system, and staff.

Valley environmental Resources is awesome company with great water softeners. Robert S[redacted] did a great presentation and showed all the benefits of the system. The water is much softer, dishes are cleaner, and the laundry is cleaner. Also the installation was very simple and the installer was very polite. I would definitely recommend them to any and all friends and family.

We purchased our water treatment system just around four three months ago. Since then, I have noticed that our dishes are cleaner and easier to clean, our shower stays cleaner longs, our laundry is cleaner. And the taste of the water is excellent!!!
The professionalism of the techs who came out to install it were second to none and they did a very professional job and cleaned up after themselves, which is not something you see every day. The system has run smoothly and we have had no glitches since installation.
Overall, we as a family are very satisfied with the quality of our water and the investment we've made to make our home cleaner and reduce the wear and tear on our appliances and fixtures. I would recommend this company and this system to anyone who is looking to get cleaner, better tasting water.

I wanted to share a positive experience I had with this business, especially with our sales representative Mr. Robert S[redacted]n. Mr. S[redacted]n came to our home and demonstrated all of the benefits we would obtain from having a water treatment system in our home. He provided a wealth of knowledge on the benefits of having treated water, and outlined the specific benefits of they system he was presenting. He provided us with lots of hands on experience during the visit, and answered all of our questions with friendly confidence. Our new water system makes our skin feel softer and was quick and easy to install. We especially love how great the drinking water actually now tastes and have found ourselves drinking more water and cooking more often as a result. We truly appreciated the opportunity to work with Mr. S[redacted]n to obtain this system and cannot recommend him, and his company, enough.

Living in Avondale, AZ as most cities in the Desert Southwest we deal with hard water everyday. Initially opposed to the water softener idea, after [redacted] in home demonstration I was convinced my family needed to have one for many reasons. I think of all the demonstrations the undisolved hard particles in our water was the determining factor, plus they offered financing. Since the installation we have been enjoying the water, and the reverse osmosis system installed on our kitchen sink and hooked to the refrigerator ice maker and water dispenser. We no longer buy cases of bottled water which is a pretty good savings. The water is not crusting up our fixtures and we have enjoyed the way it leaves our skin feeling clean. You can actually feel the difference, call [redacted] if you want to become a believer. I don't like the fact that in order to clean and sanitize the filter which puts sodium water back into the city water system but for the time being having the clean water in our home outweighed this cost. One day we will come up with a sodium free system.

Installation was quick and with very little disturbance to current systems. I have a filtered water spiqot available for use outside at all locations but one and I use it for landscape watering other wise you would be running all that water thru your system and robbing the plants of the minerals that are removed from the water.

We have been using the soap that comes with the system with favorable results, not my first choice but they do work and are clean for the environment.

Good customer service,Professional. If you are looking for the best in home demonstration call and as for [redacted].

About a week ago Brian with Valley Environmental Services came to our home for a demonstration as scheduled. Brian was on time, professional, fully explained the product, and each step of the on site water testing. Brian did not press for a sale simply explained the systems and answered all questions. After seeing the water tests (which were performed right in front of us) we decided to purchase the system. Brian again explained all of the options and throughout the entire process there was no pressure to purchase. Upon the decision to purchase, Brian called the owner of the company (even though it was 8 P.M.) because as we were informed he likes to speak personally with each customer. Brian asked our availability for set up and delivery, and the next morning (Saturday) at 8 AM the installers arrived as scheduled. The installers were prompt, professional, explained the systems, answered questions and cleaned up after themselves. Again the owner was called by the installer, and he spoke with us to ensure we were completely satisfied. Bob came one week later to test the system to ensure it was working properly. In my opinion the customer service was second to none, this type of service you just don't see anymore!!!

The water softener and RO systems are amazing! Our water is now clear, cloudy ice cubes are no more, there are no spots on our dishes from hard water, and I have not purchased bottled water since installation.

I am very pleased with the way the water tastes, how it makes cleaning al ot easier, no more calcium build up. I like knowing the water I drink is free of sediment and germs. I would reccomend it to my friends. The representative was Wayne, and he was very nice and knowledgable.

Hi, I'd like to start this review with the experience that we had with our salesman Brian. He was very friendly, upfront, and explained everything with extreme detail. The test provided during the visit was shocking for me! I knew the water was hard here in Arizona but to actually see the residue it was evident that this product was going to be a great investment. The first day washing dishes I noticed a huge difference since the glass did not have hard water residue! When taking a shower I noticed my skin softer and my hair did not need much shampoo at all. The company installed the water treatment system the same day! It was not messy, everything was clean and the guys doing the installation gave us the product and explained the process of what is going to happen after. I cannot explain how extremely satisfied I am to be part of this company. Thank you for the great customer service experience, your friendly way to conduct business and taking the time to explain everything in full detail.

We purchased the water treatment system in September 2014. I was so excited about all my hard water spots being gone and my husband was excited to add value to our home. The installation was quick and painless they knew exactly what they were doing. I love all the cleaners I received. The staff is friendly and easy to work with. I have noticed that all my dishes still get water spots as well as my shower door, but that could just because our door was stained pretty badly already. I also have had dryer skin and have bumps since showering with this water and I can not use their shampoo as my hair is thick and colored. That could just be a personal thing. We enjoyed the staff and I do love drink a lot more water! Looking back we would not make this purchase again just for financial reasons, however we would recommend it to our friends who are in need of a water softener system. Like I said the staff is friendly and helpful and the water does taste great!

Love how soft my skin and hair feels. Also how much time I save cleaning. No streaks on my stainless appliances and cleaned grout with no harsh chemicals and very little elbow grease. My dogs shed less using this water and their allergies are better.