Walmart.com

Initial Business Response /* (1000, 10, 2014/09/25) */
Walmart.com received a Revdex.com complaint from [redacted] regarding her order for a Amodo Security System. We thank you for the opportunity to address her concerns and appreciate the time she has taken to provide us with her feedback and...

comments.
After we received [redacted] complaint, we reviewed her Walmart.com account and order history. [redacted] order did not come with a hard drive. In the description is states the unit comes with a hard drive. We have escalated this issue to the proper department for review. We issued[redacted] a $60.00 eGift Card for her troubles. As such, Walmart.com considers this matter closed.
Again, we thank[redacted] for her feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at [redacted] between the hours of 8am -5pm, Pacific Time.
Sincerely,
[redacted]
Walmart.com
Initial Consumer Rebuttal /* (3000, 12, 2014/10/01) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have not received any compensation from Walmart as of yet. I am amazed a major corp. is allowed to give consumer the run around. As it stands now, I am still out the money for the hard drive that was not included in my purchase, even though I received a call from a Walmart rep. stating I would receive compensation for the added cost.
Final Business Response /* (4000, 14, 2014/10/09) */
Walmart.com received Ms. [redacted]'s additional rebuttal arising from her original Revdex.com complaint. We would like to apologize to[redacted] as she did not receive her $60.00 eGift Card that was issued. We have resent the card today. Again, we apologize for the inconvenience this has caused her. In light of these events, Walmart.com considers this matter closed at this time. If either of you have any further questions or comments, please feel free to contact us.
Sincerely,
[redacted]
Walmart.com
Final Consumer Response /* (2000, 16, 2014/10/15) */
(The consumer indicated he/she ACCEPTED the response from the business.)
The gift card was issued.

Initial Business Response /* (1000, 5, 2014/10/06) */
Walmart.com received a Revdex.com complaint from [redacted] regarding his order for an Apple iPad. We thank you for the opportunity to address his concerns and appreciate the time he has taken to provide us with his feedback and...

comments.
After we received Mr. [redacted]'s complaint, we reviewed his Walmart.com account and order history. Mr. [redacted] has a history of claiming items have been delivered to someone else, lost after delivery, and returning boxes with missing or incorrect items. Mr. [redacted] may dispute the charge with his financial provider. As such, Walmart.com considers this matter closed.
Again, we thank Mr. [redacted] for his feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am -5pm, Pacific Time.
Sincerely,
[redacted]
Walmart.com
Initial Consumer Rebuttal /* (3000, 7, 2014/10/09) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Because some of the payment was with a gift card in its pass time for me to file a claim with my bank in walmart know that because I tell her
Final Business Response /* (4000, 14, 2014/12/19) */
We will not be refunding Mr. [redacted] for this order. Mr. [redacted] has a history of claiming lost after delivery.
Walmart considers this matter closed.
Sincerely,
[redacted]
Final Consumer Response /* (4200, 16, 2014/12/23) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Should matter what Mr. [redacted] has as a value [redacted] and business owner if Mr [redacted] don't reason something he has a right to his money back in if this can't be solve by this Please get ready for civil law suite

Initial Business Response /* (1000, 10, 2014/03/20) */
RE: [redacted]/ Revdex.com Case: # XXXXXXXX
Walmart.com received a Revdex.com complaint from Mr. [redacted]. We thank you for the opportunity to address Mr. [redacted]'s concerns and appreciate the time he has taken to provide us with his feedback and...

comments.
We have reviewed Mr. [redacted]'s account records. We have confirmed he received a refund for his first Ipad at his local Walmart store in [redacted] and another refund for his second Ipad through our resolutions department on March 16, 2014. We attempted to call Mr. [redacted] at (XXX) XXX-XXXX on March 20, 2014, but he was not available. We sent him an email under incident XXXXXX-XXXXXX with this information and advised him to contact us if he still needed assistance. We have not heard back from him. As such, Walmart.com considers this matter closed.
Again, we thank Mr. [redacted] for his feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted]
Walmart.com
Final Consumer Response /* (2000, 12, 2014/03/25) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 10, 2014/08/05) */
Walmart.com received a Revdex.com complaint from [redacted] regarding his issue with a gift card. We thank you for the opportunity to address Mr. [redacted]'s concerns and appreciate the time he has taken to provide us with her feedback and...

comments.
After we received Mr. [redacted]'s complaint, we reviewed his Walmart.com account and order history. Mr. [redacted]'s gift card was compromised $19.84. Mr. [redacted] has taken the proper measures to secure his account. We apologized to Mr. [redacted] for the inconvenience this caused and issued him a $20.00 gift card. As such, Walmart.com considers this matter closed.
Again, we thank Mr. [redacted] for his feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am -5pm, Pacific Time.
Sincerely,
[redacted]
Walmart.com

Initial Business Response /* (1000, 11, 2014/07/03) */
RE: [redacted]/ Revdex.com Case
Walmart.com received a Revdex.com complaint from Mr. [redacted]. We thank you for the opportunity to address Mr. [redacted]'s concerns and appreciate the time he has taken to provide us with his feedback and...

comments.
After reviewing Mr. [redacted]'s account records, we have confirmed that replacements for his missing items were delivered to him on June 23, 2014. On Tuesday, June 30, 2014, we attempted to contact him via phone at (XXX) XXX-XXXX, but no one was available. We sent him an email on July 1, 2014 and advised him to contact us if he still needed assistance. Unfortunately, we have not heard back from him. In light of this, Walmart.com considers this matter closed. However, Mr. [redacted] is more than welcome to contact us if he would like us to address any of his questions or concerns.
Again, we thank Mr. [redacted] for his feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted] M.
Walmart.com
Initial Consumer Rebuttal /* (3000, 13, 2014/07/07) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Although I did receive the replacement shipment, my issue still remains. Per their customer service I will be billed for the replacements unless I send back the incorrect items from the first shipment. Again, due to me being physically handicapped and disabled, I am unable to do this.
THE CHARGES COVERING THE REPLACEMENT ITEMS STILL REMAIN! I HAVE NOT HEARD FROM WALMART REGARDING A CREDIT FOR THESE ITEMS.
I have left multiple phone messages for Walmart at the number provided above; yet, I still have not received a call back.
Please have them call me utilizing an unblocked number.
Thank you.
Final Business Response /* (4000, 15, 2014/07/18) */
RE: [redacted]/Revdex.com Case
Walmart.com received Ms. [redacted]'s rebuttal arising from his original Revdex.com complaint. After reviewing Mr. [redacted]'s complaint, we made arrangements to have our fulfillment center allow him to keep the incorrect items and not be charged. On July 18, 2014, we attempted to reach him at (XXX) XXX-XXXX, but he was not available. We left a detailed message explaining our arrangement with the fulfillment center and provided our number so he could contact us if he had any follow up questions or concerns. We have not heard back from him. In light of this, Walmart.com considers this matter closed.
Again, we thank Mr. [redacted] for his feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted] M.
Walmart.com

Initial Business Response /* (1000, 5, 2014/05/29) */
Walmart.com received a Revdex.com complaint from Ms. [redacted] regarding the issues with her order for the Samsung 40" Class LED 1080p 60Hz HDTV, (3.7" Ultra-Slim) UN40EH5300 Smart TV. We thank you for the opportunity to address Ms. [redacted]'s...

concerns and appreciate the time she has taken to provide us with her feedback and comments.
After we received Ms. [redacted]'s complaint, we reviewed her Walmart.com account and order history. Ms. [redacted] placed an order on May 9, 2014 for the Samsung 40" Class LED 1080p 60Hz HDTV, (3.7" Ultra-Slim) UN40EH5300 Smart TV. This was a pick up today order at her local store. The TV was out of stock and therefore was cancelled. Please note, if a Pick Up Today order cancels due to Out of Stock at the store, our system checks to see if online has stock and if so, creates a new site 2 store order. This is what happened to Ms. [redacted]'s order. Her order was reshopped and therefore was charged for it. We have contacted the store and they informed us that she was refunded at the store. For the inconvenience, we have issued a $25 Egift Card. As Such, Walmart.com considers this matter closed.
Again, we thank Ms. [redacted] for her feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted]
Walmart.com
Initial Consumer Rebuttal /* (2000, 7, 2014/05/30) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 5, 2014/08/21) */
RE: [redacted]/Revdex.com Case
Walmart.com received a Revdex.com complaint from Ms. [redacted]. We thank you for the opportunity to address Ms. [redacted]'s concerns and appreciate the time she has taken to provide us with her feedback and...

comments.
After we received Ms. [redacted]'s complaint, we reviewed her Walmart.com account and order history. On August 18, 2014, August 19, 2014, and August 21, 2014, we attempted to contact Ms. [redacted] at (XXX) XXX-XXXX and through email to discuss this matter. Unfortunately, we were unable to reach her. We left her a voice message and sent her an email to contact us if she still needed assistance. We have not heard back from her. In light of this, Walmart.com considers this matter closed. However, Ms. [redacted] is always welcome to contact us if she would like us to address any of her questions or concerns.
Again, we thank Ms. [redacted] for her feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted] M.
Walmart.com

Initial Business Response /* (1000, 11, 2014/12/19) */
[redacted] received a Revdex.com complaint from [redacted] regarding his order for We thank you for the opportunity to address his concerns and appreciate the time he has taken to provide us with hhis feedback and comments.
After...

we received [redacted]'s complaint, we reviewed his [redacted] account and order history. Our records indicate [redacted] was issued a refund of $85.12 on December 16th. We apologize for the inconvenience this has caused him. We have issued him a $25.00 eGift Card for his troubles. As such, [redacted] considers this matter closed.
Again, we thank [redacted] for his feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at [redacted] between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted]
[redacted]

Initial Business Response /* (1000, 5, 2014/03/27) */
RE: [redacted] / Order #: XXXXXXXXXXXXX
Walmart.com received a Revdex.com complaint from Ms. [redacted]. We thank you for the opportunity to address Ms. [redacted]'s concerns and appreciate the time she has taken to provide us with her...

feedback and comments.
After reviewing Ms. [redacted]'s account records, we have confirmed her order did not process on the same day since her payment was still being authorized. On Thursday, March 27, 2014, we attempted to contact her via phone at (XXX) XXX-XXXX, but no one was available. We left a detailed message on her answering machine and sent her an email to contact us if she still needed assistance. We have not heard back from her. In light of this, Walmart.com considers this matter closed. However, Ms. [redacted] is always welcome to contact us if she would like us to address any of her questions or concerns.
Again, we thank Ms. [redacted] for her feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted] M.
Walmart.com

Initial Business Response /* (1000, 10, 2015/10/20) */
Walmart.com received a Revdex.com complaint from Mr. [redacted] regarding his mail-in rebate. We thank you for the opportunity to address Mr. [redacted]'s concerns and appreciate the time he has taken to provide us with his feedback and...

comments.
After Walmart.com received Mr. [redacted]'s complaint, we reviewed his account and order history. We have confirmed that Mr. [redacted] placed an order for a SodaStream bundle that included an eGift card and an offer for a $20 mail-in rebate. We have issued a $20 refund to Mr. [redacted] and have made sure that any coaching opportunities with our [redacted] Care agents were addressed. As such, Walmart.com considers this matter closed.
Again, we thank Mr. [redacted] for his feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted] T.
Walmart.com
Initial Consumer Rebuttal /* (2000, 12, 2015/10/23) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Walmart researched and acknowledged the problem and issued refund of the disputed amount

Initial Business Response /* (1000, 10, 2015/09/29) */
Walmart.com received a Revdex.com complaint from Ms. [redacted] regarding delivery delays. We thank you for the opportunity to address Ms. [redacted]' concerns and appreciate the time she has taken to provide us with her feedback and...

comments.
After we received Ms. [redacted]' complaint, we reviewed her Walmart.com account and order history. We have spoken with Ms. [redacted] and we advised that her shipments have been delayed due to system issues. For all of the delays and inconveniences we had issued a $50.00 eGift card. As such, Walmart.com considers this matter closed.
Again, we thank Ms. [redacted] for her feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted] J.
Walmart.com

Initial Business Response /* (1000, 10, 2014/11/18) */
RE: [redacted] /Revdex.com Case
Walmart.com received a Revdex.com complaint from Ms. [redacted]. We thank you for the opportunity to address Ms.[redacted]'s concerns and appreciate the time she has taken to provide us with her feedback and comments. ...


After reviewing Ms. [redacted]'s complaint, we reviewed her account records and history. We managed to locate Ms. [redacted]'s order with the carrier and updated our system to reflect it was returned. On November 18, 2014, we attempted to call Ms. [redacted] at (XXX) XXX-XXXX, but she was not available. We left a message with these details and advised her to contact us if she still needed assistance. We have not hear back from her. In light of this, Walmart.com considers this matter closed. However, Ms. [redacted] is more than welcome to contact us if she has any follow up questions or concerns.
Again, we thank Ms. [redacted] for her feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted] M.
Walmart.com

Initial Business Response /* (1000, 5, 2016/01/27) */
Walmart.com received a Revdex.com complaint from Ms. [redacted] in regards to her recent order. We thank you for the opportunity to address Ms. [redacted]'s concerns and appreciate the time she has taken to provide us with her feedback and...

comments.
After Walmart.com received Ms. [redacted]'s complaint, we reviewed her account and order history. We were unable to find a Walmart.com online order for a Visa gift card. We attempted to contact Ms. [redacted] to gather further information in order to research this matter and Ms. [redacted] emailed Walmart.com and advised that the issue had been resolved and no further action is required. As such, Walmart.com considers this matter closed.
Again, we thank Ms. [redacted] for her feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted]
Walmart.com

Initial Business Response /* (1000, 17, 2015/11/07) */
Walmart.com received a Revdex.com complaint from Ms. [redacted] in regards to 2 refund requests for her orders. We thank you for the opportunity to address Ms. [redacted]'s concerns and appreciate the time she has taken to provide us with her...

feedback and comments.
After Walmart.com received Ms. [redacted]'s complaint, we reviewed her account and order history. Ms [redacted] ordered an adjustable bed to be delivered to her home and refused the shipment at the time of her delivery. Due to the fact that we were not notified a refund had not been issued. She also ordered a recliner that she states arrived defective. We have processed refunds for the orders as requested and issued Ms. [redacted] a $50.00 eGift card for the inconvenience. As such, Walmart.com considers this matter closed.
Again, we thank Ms. [redacted] for her feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted]
Walmart.com
Initial Consumer Rebuttal /* (3000, 19, 2015/11/11) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I received my first refund then when I ask about my second refund for 366 for the recliner. Nobody knows anything. One representative states they will send the refund to my visa card. I explain to them I don't have a visa card, I have a walmart card. Where are they getting this information from. Then they say I should get my refund the next day, its been a couple of day. That recliner has been returned to walmart. because I had check the tracking from fed ex. then today the original delivery vendor try to call for a schedule pickup for the recliner. Poor communication, the recliner is sitting in walmart collect dust by now. I don't have and I am getting back and forth answers. I had explained to walmart they are slacking off, and their [redacted] service has changed to the worse.
Final Business Response /* (4000, 22, 2015/11/17) */
Walmart.com received [redacted]'s additional rebuttal arising from her original Revdex.com complaint and followed up Ms. [redacted] to discuss her concerns. Ms. [redacted] has confirmed that her refunds have posted. Walmart.com considers this matter closed. If either of you have any further questions or comments, please feel free to contact us.
Sincerely,
[redacted]
Walmart.com
Final Consumer Response /* (2000, 24, 2015/11/19) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 10, 2016/03/16) */
Walmart.com received a Revdex.com complaint from Mr. [redacted] regarding his recent order. We thank you for the opportunity to address Mr. [redacted]'s concerns and appreciate the time he has taken to provide us with his feedback and...

comments.
After Walmart.com received Mr. [redacted]'s complaint, we reviewed his account and order history. We're very sorry to hear that the bed Mr. [redacted] ordered was damaged. We spoke with Mr. [redacted] and issued a $30 price adjustment as compensation for the damage since he was not interested in returning the bed or exchanging it. As such, Walmart.com considers this matter closed.
Again, we thank Mr. [redacted] for his feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at 855-559-5603 between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted]
Walmart.com
Initial Consumer Rebuttal /* (2000, 12, 2016/03/21) */
(The consumer indicated he/she ACCEPTED the response from the business.)
a credit was made on the damaged piece and I was totalyl satisfied with the outcome thank you

Initial Business Response /* (1000, 10, 2014/04/22) */
Walmart.com received a Revdex.com complaint from Mr. [redacted] regarding his order for the Glucose Test Strips and monitoring system. We thank you for the opportunity to address Mr. [redacted]'s concerns and appreciate the time he has taken...

to provide us with his feedback and comments.
After we received Mr. [redacted]'s complaint, we reviewed his Walmart.com account and order history. Mr. [redacted] placed the order to have it picked up at this local store. When he arrived at the store no one assisted him, nor attempted to, so he left and never got his item. Due to his experience, Mr. [redacted] requested a refund. We have escalated his experience to the appropriate level for review. As of April 20, 2014 a refund for his order was credited back to Mr. [redacted]'s original form of payment. For the inconvenience, we issued a $15 Egift Card. As such, Walmart.com considers this matter closed.
Again, we thank Mr. [redacted] for his feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted]
Walmart.com
Initial Consumer Rebuttal /* (2000, 12, 2014/04/23) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Walmart did indeed refund my money and issued the $15 Egift card.
I do however have misgivings in ordering medical items from Walmart in the future. The lack of a functioning Glucose Meter is an immediate danger for any diabetic. Walmart's lack of service is inexcusable if they are going to sell these items there needs to be a system in place to service the orderers when they come into the store to pickup these items that have a real impact on our ability to control our diseases.

Initial Business Response /* (1000, 10, 2016/01/20) */
Walmart.com received a Revdex.com complaint from Mr. [redacted] regarding his refund request for the Verizon LG Transpyre 4G LTE Prepaid Smartphone of order#XXXXXXXXXXXX. We thank you for the opportunity to address Mr. [redacted]'s concerns...

and appreciate the time he has taken to provide us with his feedback and comments.
After we received Mr. [redacted]'s complaint, we reviewed his Walmart.com account and order history. We have spoken with Mr. [redacted] on January 20, 2016 and he advised us that he has been cared for with a refund. As such, Walmart.com considers this matter closed.
Again, we thank Mr. [redacted] for his feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted] J.
Walmart.com
Initial Consumer Rebuttal /* (2000, 12, 2016/01/26) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 5, 2015/11/03) */
Walmart.com received a Revdex.com complaint from [redacted] regarding her request to return a the laptop bundle she received as a gift. and warranty she purchased and her request for a refund. We thank you for the opportunity to address...

Ms. [redacted]'s concerns and appreciate the time she has taken to provide us with her feedback and comments.
After we received Ms. [redacted]'s complaint, we reviewed her Walmart.com account and order history. We contacted Ms. [redacted] and confirmed that the laptop bundle that was purchased from Walmart.com was exchanged for different items at her local Walmart store. a laptop bundle on September 18, 2015. This order was delivered to her home. On October 22, 2015 Ms. [redacted]'s received the order. She was not completely satisfied with the order so she returned the items to our Walmart location in [redacted]. While in the store Ms. [redacted] purchased a new laptop and the extended warranty. We contacted Ms. [redacted]'s and advised her that the since the new items were provided at her local store, she will need to work with the store directly to return them. purchased are not part of her Walmart.com order and must be return in the store. She states she understood and would be visiting the store to process her retune. As such, Walmart.com considers this matter closed.
Again, we thank Ms. [redacted] for her feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted].
Walmart.com

Initial Business Response /* (1000, 5, 2014/12/04) */
[redacted] received a Revdex.com complaint from [redacted] regarding the orders he attempted to place for an Element TV. We thank you for the opportunity to address his concerns and appreciate the time she has taken to provide us with...

her feedback and comments.
After we received [redacted]'s complaint, we reviewed her [redacted] account and order history. Unfortunately, our records indicate that the item quickly went out of stock and her order was canceled. Please note, while we try to keep our website updated at all times, there may be instances where some items are briefly listed as available, when in fact, they are no longer available. We have issued [redacted] a $183.00 eGift Card for the difference of the TV to put towards the purchase of a new one. We left [redacted] a message with this information. As such, [redacted] considers this matter closed.
Again, we thank [redacted] for her feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at [redacted] between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted]
[redacted]

Initial Business Response /* (1000, 10, 2015/09/21) */
Walmart.com received a Revdex.com complaint from Mr. [redacted] regarding his stored Walmart shopping card that was used without his authorization. We thank you for the opportunity to address Ms. [redacted]'s concerns and appreciate the...

time he has taken to provide us with his feedback and comments.
After we received Mr. [redacted]'s complaint, we reviewed his Walmart.com account and order history. We assured him that Walmart.com was not impacted by a security breach and provided him with recommendations to prevent his account and personal information from being compromised. In light of this, Walmart.com considers this matter closed, but we encourage Mr. [redacted] to contact us if he requires additional assistance.
Again, we thank Mr. [redacted] for his feedback and comments. If either of you have any further questions or comments, please feel free to contact us. A specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time.
Sincerely,
[redacted].
Walmart.com