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WebsiteBackup Reviews (199)

I received a bill for $annual fee for web hosting and backup for my company websiteWe use another company and have not looked to replace themFor as small as we are, it is not likely that an invoice would get paid without a full reviewI made sure with my owner and employees involved with our website to see if they had been shopping for better web hosting companies and nobody hadWhen researching online I found the following reviews where people said they had received invoices for services they had never asked for or receivedI called the customer service number listed to see how and when they managed to get our information and set up an account but I got a voice machine saying the wait time was high (about minutes) and that they would call me backIt's been a couple days now and still no phone call ***:/**/ [redacted] -**/ [redacted] - [redacted] - [redacted] [redacted]

We received a bill for $for services not requested or signed up forNo place on the invoice did it state solicitation for servicesI called the customer service number and Andrew contacted me backHe was unable to provide me with a zero statement or anything other than apologized and stated he cleared the system

WebsiteBackup sent a fake invoice via the US Mail to my place of business (a non-profit school)The mail looks like a real invoice and only after reading both sides (front and back) did I find this under their Cancellation Policy: "We offer a 10-day money-back guarantee from your initial WebsiteBackup plan sign up dateSign up date is considered the date WebsiteBackup receives your payment."

Upon receiving an invoice for services never rendered I called the so called Website Backup to only get an automated service that no matter which extension you choose it waits a few seconds and then goesDue to the high volume of calls your wait time is minutes Then it sends u to a generic voice mail service And no one EVER calls you back Contacted Revdex.com and they have had over complaints about this company!!!! Do not do business with this company!

Received an invoice at work todayThis company stole at least minutes of my time while I figured out it was a completely bogus invoice for services never asked for Very deceptive practice they are indulging in...is this form of solicitation even legal? It shouldn't be

This company should be shut down and the owner(s) arrested for sending out invoices to companies for services not renderedWe have never heard of them until todayWe will never use their servicesWe can do it ourselves far cheaper than they can

I received an invoice stating I owe them $ I have never even heard of themThey have you leave a message and say they'll call you in min I left different messages and finally heard back from a call center days later She told me there's no money due but asked me if I would like to use their services What kind of marketing scam is that? I asked her if I could talk to a supervisor Thats when she said it is a call center and they have no number to reach someone at the company

Received an invoice from this company for web site backup Never heard of this company nor have I ever requested any service from them I have no need for the services they are billing forWhen I call to question the invoice there is a recording that the wait times are 20+ minutes and to leave a message Have not received any call back

I too was scammedI made multiple calls to their sales department and customer service department, being put on hold, then being told to leave a call back number due to a to minute wait timethey did call back in the middle of writing this complaintI should have looked here first

Website Backup is a dirty business We received an "Account Summary" that looked like a bill Fortunately, we didn't blindly send in the $payment and actually researched it Yelp had lots of reviews from people who had received the same mailing There is no telling how many people were tricked into signing up for their service through this Any business worth working with would not need to stoop to this kind of misrepresentation

I received an invoice dated 3/16/for an annual website backup service It even had an account number and our website listed on it I have never ordered any backup service from this company or had any contact with them I just read several other complaints from other people of the same natureI've seen similar "invoices" that are really a solicitation for business but there is no mention anywhere that this is a solicitation for business This is a scam

I received a bill from this company I do not recall ever having solicited any service from them The bill makes it appear so I have tried calling times and am told that the wait time is minutes and then forwarded to a recorded message to leave my account number and call back information I am concerned that this is a scam

On March 26, I received a physical letter by [redacted] of "Account Summary" which was to made to look like an invoiceIt was for services not provided nor requested I have reported this to the [redacted] Postal Inspection Service

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] .I find the apology with their proposed resolution satisfactory I simply want them to stop advertising with solicitations that appear to be invoices If they actually stop this practice, I will consider this complaint resolved Regards, [redacted] ***

Our company received an invoice for services that were never ordered When I called the number on the invoice, their message said they are experience longer than wait time and my call would be answered in minutes, then it was followed by a message saying I was being transferred to the support team mail box and to leave my account number and call back information I am concerned that this is a scam

BOGUS INVOICE: Beware! These fake invoices are going to multiple businesses File a complaint with the USPS also The invoice, as with the others reporting, is for $website backup

I am adding my complaint regarding the phony invoice we received from this company It was identical to a business invoice complete with account number and payment coupon Extremely deceptive and I am thankful I checked with our web designer before paying it If you pay, they sign you up and if you want to cancel, they cancel your account with no refund (according to the fine print on the back of the invoice)

Websitebackup has been a savior to our small retail shop! Our online store is the main source for shoppers to visit us from out of town and it out performs our retail store in profits Two years ago we had a crash and lost thousands of dollars in sales over itNow that we have Websitebackup our site has been able to stay up and recover from crashes easier than everWe have had a very positive experience with WebsitebackupWe would highly recommend them

WebsiteBackup invoiced our company for service that was never authorized, and was unreachable by phone except for endless looped recordings, one citing a "minute wait" due to heavy volume Sure

We received an official looking invoice from them along with an account number even though we have never done business with them We contacted them and was asked to leave a voice mail and no response was given

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Address: 2375 E Camelback Rd Ste 600, Phoenix, Arizona, United States, 85016-3493

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