I love the work performed by PermaPlate and their affiliate Pacific Coast Auto Detailing Center My claim was a cinch to file and it was easy to get the mobile serviceman to come out My vehicle looks BRAND NEW! THANK YOU SO MUCH
It is such a realiable and Exellent companyVery good to work with, always very nice when I call custom service and they are so good at answering all my questionsI defended recommend
I usually don't write a review, but this company has the worse customer service ever that I spoke withBe careful doing business with this companyTHINK TWICE THANK YOU!!!!!
Overall the experience, the job done and the person/persons who handled our claim were very good The only negative I can give is that we did not fully understand what was covered and wish we had more information in that regards
I am so happy with the no hassle process from the online claim submission to the service completionI have used the services twice in the years I have had my car with zero complaints!
I had purchased Permaplate automotive exterior protection plan from a Honda dealership when I purchased a brand new vehicle in March of The guarantee was for a five year warranty against fading or any other problems associated with industrial fallout,acid rain,bird droppings,etcDuring the fifth month after purchasing the vehicle,I noticed spots appearing in the finish of the vehicle.I immediately took the car back to the dealer,where I was told that the spots were absolutely caused by "Industrial Fallout",and this was a Permaplate issue and not a Honda issueI was told it was a five year guarantee,so I could turn in a claim t any time during that five year periodI filed a claim on 5/23/which was rejected because it had been more than days since I had originally found the problem,even though the problem has worsened and I was told that I had a five year window to do thisThe Permaplate company also denied that their product had anything to do with the damages to my v
Had permaplate out to service the interior of my Honda Accord, I had purchased a warranty for any type of spots this company would come out and get any stains out of my seatsThey did it!! just had it done June So yes,I do recommended them very professional service man Elijah
The entire process was seamless The most I had to do was complete the form, upload pictures, and submit the claim The tech called to schedule an appointment to complete the work at my place of employment Courteous, professional, very personable! Tech was very detailed and knowledgeable
Not a realistic exterior warranty I reported rust discovered on my vehicle below the driver's side doors to their representative agent I was told that rust is not covered unless it was caused by industrial fall out (whatever this is), bird droppings, insects, or tree sap Huh? Seems a little strange to have an anti-rust warranty that only covers a limited form of 'non-provable' rust damage--how does an insect rust a car anyway?
Oh, by the wayI clay bar and hand wax my truck two times a year With the exception of the rusted area the car is in mint condition--so it is no wonder they don't see how there is a defect in their product, it's the owners fault for properly maintaining his vehicle
Once I find the insect causing the rust, I will be sure to bag and tag it for Permaplates' investigation Until then, I think I use another option on my next vehicle
When I bought my Jaguar XJL at Jaguar of San Juan the sales lady was very persistent on selling me the windshield coverage after I told her I didn't want it, she said that if I buy it I get windshield replacements within a year periodWell I had a rock chip on passenger side which was no big deal, within the next couple of months I had a rock hit the driver side and cracked a line on it, I went to dealership they gave me the number for permaplate then sinskin and they said that they wouldn't cover the windshield because it had another chip that it's older than days and I would have to replace it then they can cover it again, and I can't cancel the coverage because they can take the product off which I don't know what they meant It might be my fault for not reading the small letters on the contract or the salesperson at Jaguar of San Juan but it is not worth buying the windshield coverage, my insurance covers all rock chips on windshield for free except windshield replacement
The men were capable and interested in doing a great jobThey came on time and the results of my care inside and out were excellentWould buy this service with next car
PermaPlate Company is top rate in customer service and online claim filing system with outstanding telephone services supportThe online claim system was so efficient that I received a call from the detail custom shop within two days to schedule an appointment to repair the paint damage on the hood of my car
Technician was outstanding - Removed all the sap on the windows and exterior of car Very efficient and professional Will purchase permaplate on my next vehicle !!
I love the work performed by PermaPlate and their affiliate Pacific Coast Auto Detailing Center My claim was a cinch to file and it was easy to get the mobile serviceman to come out My vehicle looks BRAND NEW! THANK YOU SO MUCH
It is such a realiable and Exellent companyVery good to work with, always very nice when I call custom service and they are so good at answering all my questionsI defended recommend
I usually don't write a review, but this company has the worse customer service ever that I spoke withBe careful doing business with this companyTHINK TWICE THANK YOU!!!!!
Overall the experience, the job done and the person/persons who handled our claim were very good The only negative I can give is that we did not fully understand what was covered and wish we had more information in that regards
I am so happy with the no hassle process from the online claim submission to the service completionI have used the services twice in the years I have had my car with zero complaints!
I had purchased Permaplate automotive exterior protection plan from a Honda dealership when I purchased a brand new vehicle in March of The guarantee was for a five year warranty against fading or any other problems associated with industrial fallout,acid rain,bird droppings,etcDuring the fifth month after purchasing the vehicle,I noticed spots appearing in the finish of the vehicle.I immediately took the car back to the dealer,where I was told that the spots were absolutely caused by "Industrial Fallout",and this was a Permaplate issue and not a Honda issueI was told it was a five year guarantee,so I could turn in a claim t any time during that five year periodI filed a claim on 5/23/which was rejected because it had been more than days since I had originally found the problem,even though the problem has worsened and I was told that I had a five year window to do thisThe Permaplate company also denied that their product had anything to do with the damages to my v
Had permaplate out to service the interior of my Honda Accord, I had purchased a warranty for any type of spots this company would come out and get any stains out of my seatsThey did it!! just had it done June So yes,I do recommended them very professional service man Elijah
The entire process was seamless The most I had to do was complete the form, upload pictures, and submit the claim The tech called to schedule an appointment to complete the work at my place of employment Courteous, professional, very personable! Tech was very detailed and knowledgeable
Service personnel and customer service were very professional and the process from start to finish was convenient and expedient Thank you PermaPlate!
This is the best service I have received so farThe field worker performs beyond the scope of assigned job for customer’s satisfaction
Not a realistic exterior warranty I reported rust discovered on my vehicle below the driver's side doors to their representative agent I was told that rust is not covered unless it was caused by industrial fall out (whatever this is), bird droppings, insects, or tree sap Huh? Seems a little strange to have an anti-rust warranty that only covers a limited form of 'non-provable' rust damage--how does an insect rust a car anyway?
Oh, by the wayI clay bar and hand wax my truck two times a year With the exception of the rusted area the car is in mint condition--so it is no wonder they don't see how there is a defect in their product, it's the owners fault for properly maintaining his vehicle
Once I find the insect causing the rust, I will be sure to bag and tag it for Permaplates' investigation Until then, I think I use another option on my next vehicle
When I bought my Jaguar XJL at Jaguar of San Juan the sales lady was very persistent on selling me the windshield coverage after I told her I didn't want it, she said that if I buy it I get windshield replacements within a year periodWell I had a rock chip on passenger side which was no big deal, within the next couple of months I had a rock hit the driver side and cracked a line on it, I went to dealership they gave me the number for permaplate then sinskin and they said that they wouldn't cover the windshield because it had another chip that it's older than days and I would have to replace it then they can cover it again, and I can't cancel the coverage because they can take the product off which I don't know what they meant It might be my fault for not reading the small letters on the contract or the salesperson at Jaguar of San Juan but it is not worth buying the windshield coverage, my insurance covers all rock chips on windshield for free except windshield replacement
Wonderful and Timely service My claim issues were resolved fully and vehicle restored back to it's original state of appearance prior to damage
Very satisfied with whole experience
Fast convenient and professional at my homeTech was on time and had everything he needed to correct problem
The service was great
The men were capable and interested in doing a great jobThey came on time and the results of my care inside and out were excellentWould buy this service with next car
PermaPlate Company is top rate in customer service and online claim filing system with outstanding telephone services supportThe online claim system was so efficient that I received a call from the detail custom shop within two days to schedule an appointment to repair the paint damage on the hood of my car
Outstanding service
Technician was outstanding - Removed all the sap on the windows and exterior of car Very efficient and professional Will purchase permaplate on my next vehicle !!