My experience with PermaPlate was outstanding! From the first contact to the service on my vehicle everything went smooth and efficient I recommend this company highly!
PermaPlate was contacted to remove stains on front & rear fabric car seatsThe appointment was made at our convenience & the rep (Julie) arrived on timers scheduledER work was completed timely and most professionally She was courteous & dedicated to do a thorough job & ensured that we were satisfied with the completed job before leavingIf you have stains on your cloth car seats, call PermaPlateYou will not be disappointed
Warranty #R Clain #
I purchased Permaplate rust protection on my new Ford FPlatinum with a so called "Lifetime Warranty" The rocker panels on both sides of the truck have rotted through from the inside, no rust appeared until recently and upon inspecting them closely, I put my finger through the metal on both sides of the truckI submitted a claim and without even a request to see the vehicle, it was deniedThey went on about how the product is designed to prevent rust-through of fenders, doors, quarter panels and hollow body cavitiesThey claimed that the rocker panels shown in the photos I sent, were not included in the rust proof applicationThey don't consider them "hollow body cavities"???
The Ford dealership recommended this product but I would caution anybody about throwing their money away on itThere are other reputable companies who will back their product
Permaplate is a great warranty to have on any vehicle, especially new and expensive onesI saved $on a detail after it rained and it left spots all over my vehicle that could not simply be washed offThey were quick and efficient with getting someone out to my home and the company they used were very professional and knowledgeable, taking extra care of my car and worriesIt's did take over hrs but it looked brand new when they were doneThe company they used was "complete mobile detail" and the gentleman unspoken with was Adam Very happy with the overall experience
I had a very positive experience with PermaPlate The customer service was excellent, my claim was resolved quickly and the work was professional I would highly recommend this company
I have been a Perma Plate customer since 2014, and is always pleased with service I received, whenever I filed a claimI don't have to wait no long period of time for the servicecer to contact meThey are prompt, not only with emails, but personal calls as welli have recomended the company to my friends
Had a great tech to repair small tear in perforated leather seat as why I bought this warranty as knew the perforated leather probably would not be as durable as now on 2nd vehicle from same dealership chain & purchased it for paint & interior protection
I was quite impressed with Permacoat from my initial contact with a representative regarding 'industrial fallout' which appeared looking like black mold on my white exterior paint A claim form was emailed to me promptly with my warranty info pre-filled so I didn't have to scramble around looking for it It was very fast and easy to complete the claim form and return it via email A representative (Michelle) responded immediately to san appointment Dan, the service agent, was timely, knowledgeable, friendly and extremely efficient in addressing the issue Great job, Permacoat! I let my Honda dealer whom I purchased the package from know, too, and they were SO pleased to hear of my very positive experience!
Submitting a claim was easy online Service technician scheduled mutually agreeable time He arrived on time, was very friendly and professional and did a nice job
I was convienced to buy an appearence protection warranty on my new ford mustang, I was told that it would protect the paint and interior of my carI was not told that a substance would be applied to the carafter several days of driving I began to notice a dull look to my carWe had pollen real bad for a week and every night I lighrly wiped off the pollen with a soft dry cloth made specfic for carsOn Sunday when no pollen fell and the sun was shineing I noticed my car had a whit film look to it, you can see smear stains and the dullness of my paint finishI called the dealer and for the first tie I was told the appearance warranty was not refundable because it was applied to my car, but he didn't explain what was applied or howThis product on a deep black vehicle has taken the luster off of my car, it looks tacky and I am nor satisfied with the product at all whatever it is
I am extremely excited I chose to get premaplate when I purchased my vehicleWhen I filed my claim
Premaplate made the process very quick and easy and my car looks brand new again!
Perma Plate product was put on our new car in July I filed a claim, per dealer instruction, on 12/I received notification of a technician assigned to the claimHe didn't contact me so I called him on 1/7/He said he does not do work for Perma Plate or dealers and had no idea what I was talking aboutI called Perma Plate and was told a new person would be assigned I then received an email from Perma Plate / Siskin stating that there is no one in my area available to help and that I need to send in pictures and an estimate or drive my car to Kansas City (I'm in StLouis)That is a hour drive one wayI called the dealer and asked for helpThe dealer was no help and said today that other customers have the same problem 1/8/I received another email from Perma Plate / Siskin stating that I still have an open claimI called Perma Plate / Siskin and asked for a managerThe same person I spoke to 1/answered the phone and repeatedly asked me why I wanted
PermaPlates' Appearance Protection Policy is money well spent especially compared to detail shop pricesThis policy has backed it's offerings with no hassles and their people are nice to work with
I got this coverage and was told all was covered They claim it's clear coat failure Even IF it was, I was led to believe that I'm paying purchase price plus percent on daily interest for years On the roof of cab there's huge faded spots, dull, that need to be repaired Also, white pins in the blue paint one several places The customer service, I spoke with, told me that they'll restore my truck back to how it was when I bought it, now they claim they will not I've got interior and exterior coverage Interior was done, no problem, and very nice guys came out Exterior, they will not take care of They need to do as they said, RESTORE my truck as it was a year ago when I bought it Which was, the paint had no problems and I covered every inch, as well as my son, and these issues were not there then
They ADVERTISE that ANY ENVIRONMENTAL issues are covered, now they refuse to do it This is to be my LAST vehicle and reason I purchased all the coverages that I d
Andy was very professional and left the car like just came out of the showroom I have detailed my cars before but this was the best I ever had Glad I used this coverage which at the beginning I was a little skeptical and thought that was just a waste of money but now I am convinced that it was a smart investment for my Mercedes
My experience with PermaPlate was outstanding! From the first contact to the service on my vehicle everything went smooth and efficient I recommend this company highly!
Excellent experience! Heard back within days and problem was resolved quickly I definitely recommend them
My technician assigned did an awesome job on my vehicle
PermaPlate was contacted to remove stains on front & rear fabric car seatsThe appointment was made at our convenience & the rep (Julie) arrived on timers scheduledER work was completed timely and most professionally She was courteous & dedicated to do a thorough job & ensured that we were satisfied with the completed job before leavingIf you have stains on your cloth car seats, call PermaPlateYou will not be disappointed
Warranty #R Clain #
I purchased Permaplate rust protection on my new Ford FPlatinum with a so called "Lifetime Warranty" The rocker panels on both sides of the truck have rotted through from the inside, no rust appeared until recently and upon inspecting them closely, I put my finger through the metal on both sides of the truckI submitted a claim and without even a request to see the vehicle, it was deniedThey went on about how the product is designed to prevent rust-through of fenders, doors, quarter panels and hollow body cavitiesThey claimed that the rocker panels shown in the photos I sent, were not included in the rust proof applicationThey don't consider them "hollow body cavities"???
The Ford dealership recommended this product but I would caution anybody about throwing their money away on itThere are other reputable companies who will back their product
Permaplate is a great warranty to have on any vehicle, especially new and expensive onesI saved $on a detail after it rained and it left spots all over my vehicle that could not simply be washed offThey were quick and efficient with getting someone out to my home and the company they used were very professional and knowledgeable, taking extra care of my car and worriesIt's did take over hrs but it looked brand new when they were doneThe company they used was "complete mobile detail" and the gentleman unspoken with was Adam Very happy with the overall experience
I had a very positive experience with PermaPlate The customer service was excellent, my claim was resolved quickly and the work was professional I would highly recommend this company
I have been a Perma Plate customer since 2014, and is always pleased with service I received, whenever I filed a claimI don't have to wait no long period of time for the servicecer to contact meThey are prompt, not only with emails, but personal calls as welli have recomended the company to my friends
Had a great tech to repair small tear in perforated leather seat as why I bought this warranty as knew the perforated leather probably would not be as durable as now on 2nd vehicle from same dealership chain & purchased it for paint & interior protection
I was quite impressed with Permacoat from my initial contact with a representative regarding 'industrial fallout' which appeared looking like black mold on my white exterior paint A claim form was emailed to me promptly with my warranty info pre-filled so I didn't have to scramble around looking for it It was very fast and easy to complete the claim form and return it via email A representative (Michelle) responded immediately to san appointment Dan, the service agent, was timely, knowledgeable, friendly and extremely efficient in addressing the issue Great job, Permacoat! I let my Honda dealer whom I purchased the package from know, too, and they were SO pleased to hear of my very positive experience!
The tech Dan did an amazing job on my car! Michelle was great at getting a hold of me and let me know all she neededShe made process very simple
Submitting a claim was easy online Service technician scheduled mutually agreeable time He arrived on time, was very friendly and professional and did a nice job
Easy, friendly, and the stain came out of my leather! Such a happy camper:-)
I was convienced to buy an appearence protection warranty on my new ford mustang, I was told that it would protect the paint and interior of my carI was not told that a substance would be applied to the carafter several days of driving I began to notice a dull look to my carWe had pollen real bad for a week and every night I lighrly wiped off the pollen with a soft dry cloth made specfic for carsOn Sunday when no pollen fell and the sun was shineing I noticed my car had a whit film look to it, you can see smear stains and the dullness of my paint finishI called the dealer and for the first tie I was told the appearance warranty was not refundable because it was applied to my car, but he didn't explain what was applied or howThis product on a deep black vehicle has taken the luster off of my car, it looks tacky and I am nor satisfied with the product at all whatever it is
I am extremely excited I chose to get premaplate when I purchased my vehicleWhen I filed my claim
Premaplate made the process very quick and easy and my car looks brand new again!
Perma Plate product was put on our new car in July I filed a claim, per dealer instruction, on 12/I received notification of a technician assigned to the claimHe didn't contact me so I called him on 1/7/He said he does not do work for Perma Plate or dealers and had no idea what I was talking aboutI called Perma Plate and was told a new person would be assigned I then received an email from Perma Plate / Siskin stating that there is no one in my area available to help and that I need to send in pictures and an estimate or drive my car to Kansas City (I'm in StLouis)That is a hour drive one wayI called the dealer and asked for helpThe dealer was no help and said today that other customers have the same problem 1/8/I received another email from Perma Plate / Siskin stating that I still have an open claimI called Perma Plate / Siskin and asked for a managerThe same person I spoke to 1/answered the phone and repeatedly asked me why I wanted
PermaPlates' Appearance Protection Policy is money well spent especially compared to detail shop pricesThis policy has backed it's offerings with no hassles and their people are nice to work with
I got this coverage and was told all was covered They claim it's clear coat failure Even IF it was, I was led to believe that I'm paying purchase price plus percent on daily interest for years On the roof of cab there's huge faded spots, dull, that need to be repaired Also, white pins in the blue paint one several places The customer service, I spoke with, told me that they'll restore my truck back to how it was when I bought it, now they claim they will not I've got interior and exterior coverage Interior was done, no problem, and very nice guys came out Exterior, they will not take care of They need to do as they said, RESTORE my truck as it was a year ago when I bought it Which was, the paint had no problems and I covered every inch, as well as my son, and these issues were not there then
They ADVERTISE that ANY ENVIRONMENTAL issues are covered, now they refuse to do it This is to be my LAST vehicle and reason I purchased all the coverages that I d
Great company to deal with prompt and professional service!!! A+++
Andy was very professional and left the car like just came out of the showroom I have detailed my cars before but this was the best I ever had Glad I used this coverage which at the beginning I was a little skeptical and thought that was just a waste of money but now I am convinced that it was a smart investment for my Mercedes