I understand that Mr. [redacted] would like to have the information removed from the site, and he can do so by contacting the provider of that listing. I have already put a note in our system that the information is incorrect, but if we remove it on our site and Mr. [redacted] doesn't contact the provider (Infogroup), it is possible for us to get the information back. We are unable to edit/remove information for a business on behalf of the user due to verification that other companies do.
According to our records, this issue was resolved via direct email correspondence, and the appropriate action was taken. If further questions or concerns arise, please let us know.
We have located the phone number in question, and have removed it from our listings. Please allow up to 24 hours for that suppression to propagate through our system. There are numerous listings for [redacted] in Mesa AZ, the profile for you may have already been removed.
I am sorry to see that Mr. [redacted] did not have success with the removal of his information. I do see that he emailed into Customer Support on Thursday the 30th, but we have yet to reach his email. I have gone ahead and processed the removal for him and that takes effect immediately on the site.
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]
Complaint: [redacted]I am rejecting this response because:
I waited over 24 hours as their...
message states, when I do an internet search on my name, my information is still on WhitePages.com. In fact, they took my address from my correspondence with Revdex.com and put it on their website. Please remove my name and ALL associated information (e.g. but not limited to: address, age, birthdate, places lived, phone numbers, SSN, family members names, etc.) from WhitePages.comSincerely,[redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]
With our reverse phone number search, even if a number is unlisted on our website, a search for that number will return a page showing the approximate location of the number based only its area code and provider id code (i.e. the first six digits). However, this search is still not associated to you or your location, and is only showing general information. Our apologies for any concern this may have caused.
Complaint: [redacted]
I am rejecting this response because: Since Whitepages.com removed my information from part of it's site and the Revdex.com notified them of my complaint something is interfering with my email. Coincidence? Nothing else has been changed on my company or my phone. What is going on?
Sincerely,
[redacted]
Complaint: [redacted]I am rejecting this response because: Although my profile has been removed, my telephone number appears in "Reverse Phone" searches. Please see the attachment.Sincerely,[redacted]
Looking over the profiles shown at the link http://www.411.com/name/[redacted]/MA, we do not see that [redacted] is shown on any of the listings. As such, it seems the information was already removed. If you have further questions, or are seeing something else on our site, please let us...
Complaint: [redacted]I am rejecting this response because:
I do not believe or accept your explanation. Simply stop harvesting my information. You are harvesting everyone's personal information for profit -- do something for the good instead.Sincerely,**
Complaint: [redacted]
I am rejecting this response because:Whitepages.com continues to be dubious in their dealings. I went to the said third party supplying them with business information; Express Update. Here is the search result for my business, Crest Clinic: http://www.expressupdate.com/search?query=[redacted] They have my correct business phone number on their website. Besides, I don't care who supplied who with what! Whitepages.com is acting like a tough guy in a bad neighborhood who specializes in buying stolen property, but when the police arrives, would like to point fingers at the street gangs selling to him. Whitepages.com is a shameless organization. If they have any ounce of integrity, they would remove my cellphone number from public view. It is their website and they are responsible for whatever is posted there! No decent organization refers people to a third party for what they post on their website. My business doesn't, and I don't think Revdex.com does. Simply put, Whitepages.com needs to be probed.
Sincerely,
[redacted], MD
Whitepages tries to make information available to everyone, but we understand that people have different needs and priorities when it comes to their data searches. In order to make that experience easier to customer for each visitor, we set up Whitepages Premium as an alternative service.Premium...
accesses a wider range of data sources, uses more back-end processes to parse and present the data. It then cross references information before placing it into accessible bundles. This is all for an improved ease of use. The monthly membership cost covers the extra technology we use in delivering this data, making it more convenient and comprehensive for you.Your feedback is still appreciated, and will be forward to our product teams for review. We make continual improvements to our services, both in functionality and price - we hope that one day we can meet your needs. In the meanwhile, please keep an eye on our news site for product news: http://blog.whitepages.com/
I am sorry to see that you were not able to remove your information on our site. Per your request, we have removed this information from our websites and it will take effect immediately. We get our information for people search results from a broad variety of publicly available information sources,...
third party data suppliers. For a description of our information sources, please visit our [Help](http://support.whitepages.com/) section. It is possible for new information to be added in the future, so we encourage you to visit our website periodically.
I understand that Mr. [redacted] would like to have the information removed from the site, and he can do so by contacting the provider of that listing. I have already put a note in our system that the information is incorrect, but if we remove it on our site and Mr. [redacted] doesn't contact the provider (Infogroup), it is possible for us to get the information back. We are unable to edit/remove information for a business on behalf of the user due to verification that other companies do.
ID [redacted] has been resolved.Merchant refunded full amount
According to our records, this issue was resolved via direct email correspondence, and the appropriate action was taken. If further questions or concerns arise, please let us know.
We have located the phone number in question, and have removed it from our listings. Please allow up to 24 hours for that suppression to propagate through our system. There are numerous listings for [redacted] in Mesa AZ, the profile for you may have already been removed.
If further...
concerns arise, please let us know at [email protected]
I am sorry to see that Mr. [redacted] did not have success with the removal of his information. I do see that he emailed into Customer Support on Thursday the 30th, but we have yet to reach his email. I have gone ahead and processed the removal for him and that takes effect immediately on the site.
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]
Complaint: [redacted]I am rejecting this response because:
I waited over 24 hours as their...
message states, when I do an internet search on my name, my information is still on WhitePages.com. In fact, they took my address from my correspondence with Revdex.com and put it on their website. Please remove my name and ALL associated information (e.g. but not limited to: address, age, birthdate, places lived, phone numbers, SSN, family members names, etc.) from WhitePages.comSincerely,[redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]
We have provided one refund of 19.95. This refund will appear in your account within 72 hours. Thank you for contacting Whitepages.com.
With our reverse phone number search, even if a number is unlisted on our website, a search for that number will return a page showing the approximate location of the number based only its area code and provider id code (i.e. the first six digits). However, this search is still not associated to you or your location, and is only showing general information. Our apologies for any concern this may have caused.
Complaint: [redacted]
I am rejecting this response because: Since Whitepages.com removed my information from part of it's site and the Revdex.com notified them of my complaint something is interfering with my email. Coincidence? Nothing else has been changed on my company or my phone. What is going on?
Sincerely,
[redacted]
Complaint: [redacted]I am rejecting this response because: Although my profile has been removed, my telephone number appears in "Reverse Phone" searches. Please see the attachment.Sincerely,[redacted]
Looking over the profiles shown at the link http://www.411.com/name/[redacted]/MA, we do not see that [redacted] is shown on any of the listings. As such, it seems the information was already removed. If you have further questions, or are seeing something else on our site, please let us...
know as [email protected]
Complaint: [redacted]I am rejecting this response because:
I do not believe or accept your explanation. Simply stop harvesting my information. You are harvesting everyone's personal information for profit -- do something for the good instead.Sincerely,**
Complaint: [redacted]
I am rejecting this response because:Whitepages.com continues to be dubious in their dealings. I went to the said third party supplying them with business information; Express Update. Here is the search result for my business, Crest Clinic: http://www.expressupdate.com/search?query=[redacted] They have my correct business phone number on their website. Besides, I don't care who supplied who with what! Whitepages.com is acting like a tough guy in a bad neighborhood who specializes in buying stolen property, but when the police arrives, would like to point fingers at the street gangs selling to him. Whitepages.com is a shameless organization. If they have any ounce of integrity, they would remove my cellphone number from public view. It is their website and they are responsible for whatever is posted there! No decent organization refers people to a third party for what they post on their website. My business doesn't, and I don't think Revdex.com does. Simply put, Whitepages.com needs to be probed.
Sincerely,
[redacted], MD
Whitepages tries to make information available to everyone, but we understand that people have different needs and priorities when it comes to their data searches. In order to make that experience easier to customer for each visitor, we set up Whitepages Premium as an alternative service.Premium...
accesses a wider range of data sources, uses more back-end processes to parse and present the data. It then cross references information before placing it into accessible bundles. This is all for an improved ease of use. The monthly membership cost covers the extra technology we use in delivering this data, making it more convenient and comprehensive for you.Your feedback is still appreciated, and will be forward to our product teams for review. We make continual improvements to our services, both in functionality and price - we hope that one day we can meet your needs. In the meanwhile, please keep an eye on our news site for product news: http://blog.whitepages.com/
I am sorry to see that you were not able to remove your information on our site. Per your request, we have removed this information from our websites and it will take effect immediately. We get our information for people search results from a broad variety of publicly available information sources,...
third party data suppliers. For a description of our information sources, please visit our [Help](http://support.whitepages.com/) section. It is possible for new information to be added in the future, so we encourage you to visit our website periodically.