Our records indicate that this issue was solved via direct email correspondence, and that the data in question has been removed. Please allow up to 24 hours for that suppression to propagate through our system.Tell us why here...
Hello [redacted], Thank you for contacting the Whitepages Customer Care Team, my name is Steven. I wanted to follow up with information regarding the listing you reported. I certainly want to respect your request for privacy, and I wanted to offer a deeper explanation on what information we...
display.If your data was removed and you see your name lingering in a blue box on Whitepages.com, that is only a search optimization feature that redirects to our sister service, Whitepages Premium. If you click that box, you'll find that it does not link to any active profiles for yourself. The displayed information is based on the terms entered into a search field.For example, perform a search for "Random User" in Seattle, WA. A name and location will appear in a blue box, but it will not actually direct to any information.If you try this on yourself and notice any specific personal details, please reply back with the exact URL in which it is contained. A member of our staff will review this and update it per your request.Alternatively, you can remove the listing by following the instructions on our site, linked here: https://support.whitepages.com/hc/en-us/articles/[redacted]-Remove-my-listing-fr...⇄
Hello [redacted], In order to have your Whitepages Premium listing removed, please follow the instructions outlined in our Help Center, linked here: https://support.premium.whitepages.com/hc/en-us/articles/115002377967-How...⇄
If your Data Profile has been removed from Whitepages Premium, associated links displayed in search results will take you to a page that states there was no profile found.When information changes online, it takes search engines time to index their results and remove any outdated or invalid links. This is usually completed within 30 days. If for any reason you want this expedited or if you have been waiting longer than 30 days, you will need to contact the search engine directly. For example, if you are seeing a result on Google, you can request a removal of the cached result at the following URL:https://www.google.com/webmasters/tools/removalsIf you have any further questions, please feel free to visit our [Help Center](https://premium.whitepages.com/help).
Complaint: [redacted]I am rejecting this response because:This link shows up as the #1 search result when entering "[redacted]" and "Redondo Beach" into google. On whitepages own site, there is no profile listing a "[redacted]" in Redondo Beach. I was the profile for the "[redacted]" in redondo beach.I asked google to update this cache so that it would drop off their google searches but the request has been denied. Whitepages needs to clean up this link further to remove whatever data necessary so that this can be removed by google. There is no [redacted] or [redacted] [redacted] listed on this link. Please update this link so that it correctly shows no [redacted] in Redondo Beach.[redacted]Attached is proof from google showing the denial. I have resubmitted links again, but this needs to be cleaned up on Whitepages.com site before they will remove or update their cache.Sincerely,[redacted]
Your request to have these Data Profiles removed from Whitepages.com and Whitepages Premium has been successfully completed. These Data Profiles should **no longer appear on Whitepages.com or Whitepages Premium inside the next 24 hours** as the removal process propagates throughout our...
systems.**IMPORTANT**Please note that even though these Data Profiles have been removed from Whitepages.com and Whitepages Premium, we update our records frequently, with new public records and sources. It is possible for new information related to these Profiles to appear in these databases in the future. While we make every effort possible to keep these Profiles suppressed, it's highly advised that you check back from time to time to verify that no **new information** has appeared to generate a new Data Profile.Thank you for contacting Whitepages.
Complaint: [redacted]I am rejecting this response because:that is false. my information is listed on whitepages premium website not a sponsored link. that is a lie and a way to get out of it. if you think its a sponsored link who is it then...there is no other reference. stop lyingSincerely,[redacted]
Hello [redacted], Thank you for contacting the Whitepages Customer Care Team, my name is Steven. I wanted to follow up with information regarding the listing you reported. Whitepages respects your wishes in controlling how your information is displayed. I'm happy to report that we've found...
and removed any contact information associated with the persons included in your request. Within 24 hours, these data profiles should no longer appear through our services. **PLEASE NOTE:** Even though this data has been removed from our current database, Whitepages occasionally updates its records with new information. We make efforts to identify whether new information is associated with a prior listing before publishing it. In some cases however, this can result in new information added to the site - most frequently happening when someone updates their personal contact info. We make every effort to respect your request as we collect more data, but we still advise reviewing this periodically to confirm no new details are being published. If you do notice any listings in which contact details are displayed, please do one of the following:- Follow the opt-out instructions on our site, linked here: https://support.whitepages.com/hc/en-us/articles/115010106908-How-do-I-edit-or-r...⇄ Notify us by submitting a new support request with the exact URL in which your details are contained.If you notice the listing still appearing on Search Engine Result pages, please do the following:- Click the link to see if it directs you to a live site. If the site is visible, notify us for a fix.- If the personal information does not appear when you click the link, this means the search engine is showing a cached version of the page. You will need to follow up with the search engine provider to remove this cached information.
I do see that we received an email from Ms. [redacted] on Wednesday the 27th of January, but unfortunately we had not yet reached her email to assist her further. I am not sure what may have happened during the removal process and what trouble she may have run into, but I was able to find the...
listing and per her request, I have removed it from Whitepages.com. We get our information for people search results from a broad variety of publicly available information sources and third party data suppliers. For a description of our information sources, please visit our Help section. It is possible for new information to be added in the future, so we encourage users to visit our website periodically.
Complaint: [redacted]I am rejecting this response because: To...
date, this issue still exists. My information is listed on their site numerous times and some of it is erroneous information. I have opted out several times and to date Whitepages still has the information on their site even though they indicated with the Revdex.com that after 24 hours it would be removed. They did not remove it as promised to me or the Revdex.com. I would like for all of my information to be removed as indicated in their policy in its entirety. I do not want my information on their site, they have no right to have me listed and I followed the procedures they have listed to remove it several times. Revdex.com please assist as this matter is taking longer than necessary and Whitepages is not holding up to their policy and procedures.Sincerely,[redacted]
This is Steven with the Whitepages Customer Care Team. I wanted to follow up with information regarding the listing you reported. Whitepages respects your wishes in controlling how your information is displayed. For your convenience, we've set up a self-service option on our...
website. Please follow the opt-out instructions, linked here: https://support.whitepages.com/hc/en-us/articles/[redacted]-How-do-I-edit-or-rem...⇄ you are unable to complete the opt-out instructions above, please send an email to [email protected] with a few specific details to help us fully resolve your request.- The exact URL in which your information is contained- The full name as it appears on the listing- The phone number as it appears on the listing- The address as it appears on the listingUpon receiving that information, we will find all associating listings and remove them from the site.
this is not true, I contact [redacted] all the time to have links removed if they are no good, your database reindexes my information repeatedly and then adds my information to "similar" names then mine... do not blame [redacted], it is not [redacted], I am sending yet another screen print to customer service as there is yet another 'similar' name as mine indexed into my information with the last name"frew" which isn't even a real person
Complaint: [redacted]I am rejecting this response because:Sincerely,[redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. The listing appears to have been removed.Sincerely, [redacted]
I do not see that we have a listing for [redacted] in Elkridge, MD. If there is another location for [redacted] other then the information provided through the Revdex.com we will need that address in order to remove the information from Whitepages.
Complaint: [redacted]I am rejecting this response because:Sincerely,[redacted] 1. there is still no link to contact you by phone.2. there is no way to get info on [redacted] without signing up for a long term contract ($20 per month).You need to set it up so we can get the info with a one time charge like [redacted].COM ($2 per tranaction). [redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]
I am sorry to see that Ms. [redacted] is having trouble receiving our emails. I do see that we received on email from her on November 20th 2014 and we responded on November 26th, 2014 and then we received another on March 23rd 2015 and we responded the same day, March 23rd 2015. Ms. [redacted] may...
want to check spam or trash folder for the emails although I am not sure if they would be there any longer since so much time has passed.I do see the link that Ms. [redacted] provided and can see the name, "[redacted]" on the in the list of names. When I click on the name, it takes me to a page that says there is no match. We do not appear to have any information. The names on the page are a list of names that do exist, it does not show anything personally identifiable and therefor, does not get removed. There is nothing there to show information based on a specific person.
In regards to the information showing on Whitepages Premium, we have submitted a suppression for that data. Please allow up to 24 hours for that to be removed from the site.We are unfortunately unable to remove any of the other Switchboard.com or 411.com links that were sent. The reason for this is that those name lists are only a registry of names within the U.S. and Canada. It does not actually link to any data for [redacted] This can be tested by clicking the link for either name; you will find that it does not actually link to any of your information. Similarly we are unable to 404 or use a robots.txt for the dexmedia pages or for the pages showing the blue box.This is because the "results" being shown there are only generated based on whatever is being entered into the search box. You can test this by doing a search for [redacted] in Seattle, WA, and seeing what appears in the blue box.At this time, all information that possibly can be removed has been. If further questions arise, please let us know at [email protected].
Our records indicate that this issue was solved via direct email correspondence, and that the data in question has been removed. Please allow up to 24 hours for that suppression to propagate through our system.Tell us why here...
Hello [redacted], Thank you for contacting the Whitepages Customer Care Team, my name is Steven. I wanted to follow up with information regarding the listing you reported. I certainly want to respect your request for privacy, and I wanted to offer a deeper explanation on what information we...
display.If your data was removed and you see your name lingering in a blue box on Whitepages.com, that is only a search optimization feature that redirects to our sister service, Whitepages Premium. If you click that box, you'll find that it does not link to any active profiles for yourself. The displayed information is based on the terms entered into a search field.For example, perform a search for "Random User" in Seattle, WA. A name and location will appear in a blue box, but it will not actually direct to any information.If you try this on yourself and notice any specific personal details, please reply back with the exact URL in which it is contained. A member of our staff will review this and update it per your request.Alternatively, you can remove the listing by following the instructions on our site, linked here: https://support.whitepages.com/hc/en-us/articles/[redacted]-Remove-my-listing-fr...⇄
Hello [redacted], In order to have your Whitepages Premium listing removed, please follow the instructions outlined in our Help Center, linked here: https://support.premium.whitepages.com/hc/en-us/articles/115002377967-How...⇄
If your Data Profile has been removed from Whitepages Premium, associated links displayed in search results will take you to a page that states there was no profile found.When information changes online, it takes search engines time to index their results and remove any outdated or invalid links. This is usually completed within 30 days. If for any reason you want this expedited or if you have been waiting longer than 30 days, you will need to contact the search engine directly. For example, if you are seeing a result on Google, you can request a removal of the cached result at the following URL:https://www.google.com/webmasters/tools/removalsIf you have any further questions, please feel free to visit our [Help Center](https://premium.whitepages.com/help).
Complaint: [redacted]I am rejecting this response because:This link shows up as the #1 search result when entering "[redacted]" and "Redondo Beach" into google. On whitepages own site, there is no profile listing a "[redacted]" in Redondo Beach. I was the profile for the "[redacted]" in redondo beach.I asked google to update this cache so that it would drop off their google searches but the request has been denied. Whitepages needs to clean up this link further to remove whatever data necessary so that this can be removed by google. There is no [redacted] or [redacted] [redacted] listed on this link. Please update this link so that it correctly shows no [redacted] in Redondo Beach.[redacted]Attached is proof from google showing the denial. I have resubmitted links again, but this needs to be cleaned up on Whitepages.com site before they will remove or update their cache.Sincerely,[redacted]
Your request to have these Data Profiles removed from Whitepages.com and Whitepages Premium has been successfully completed. These Data Profiles should **no longer appear on Whitepages.com or Whitepages Premium inside the next 24 hours** as the removal process propagates throughout our...
systems.**IMPORTANT**Please note that even though these Data Profiles have been removed from Whitepages.com and Whitepages Premium, we update our records frequently, with new public records and sources. It is possible for new information related to these Profiles to appear in these databases in the future. While we make every effort possible to keep these Profiles suppressed, it's highly advised that you check back from time to time to verify that no **new information** has appeared to generate a new Data Profile.Thank you for contacting Whitepages.
Complaint: [redacted]I am rejecting this response because:that is false. my information is listed on whitepages premium website not a sponsored link. that is a lie and a way to get out of it. if you think its a sponsored link who is it then...there is no other reference. stop lyingSincerely,[redacted]
Hello [redacted], Thank you for contacting the Whitepages Customer Care Team, my name is Steven. I wanted to follow up with information regarding the listing you reported. Whitepages respects your wishes in controlling how your information is displayed. I'm happy to report that we've found...
and removed any contact information associated with the persons included in your request. Within 24 hours, these data profiles should no longer appear through our services. **PLEASE NOTE:** Even though this data has been removed from our current database, Whitepages occasionally updates its records with new information. We make efforts to identify whether new information is associated with a prior listing before publishing it. In some cases however, this can result in new information added to the site - most frequently happening when someone updates their personal contact info. We make every effort to respect your request as we collect more data, but we still advise reviewing this periodically to confirm no new details are being published. If you do notice any listings in which contact details are displayed, please do one of the following:- Follow the opt-out instructions on our site, linked here: https://support.whitepages.com/hc/en-us/articles/115010106908-How-do-I-edit-or-r...⇄ Notify us by submitting a new support request with the exact URL in which your details are contained.If you notice the listing still appearing on Search Engine Result pages, please do the following:- Click the link to see if it directs you to a live site. If the site is visible, notify us for a fix.- If the personal information does not appear when you click the link, this means the search engine is showing a cached version of the page. You will need to follow up with the search engine provider to remove this cached information.
I do see that we received an email from Ms. [redacted] on Wednesday the 27th of January, but unfortunately we had not yet reached her email to assist her further. I am not sure what may have happened during the removal process and what trouble she may have run into, but I was able to find the...
listing and per her request, I have removed it from Whitepages.com. We get our information for people search results from a broad variety of publicly available information sources and third party data suppliers. For a description of our information sources, please visit our Help section. It is possible for new information to be added in the future, so we encourage users to visit our website periodically.
Complaint: [redacted]I am rejecting this response because: To...
date, this issue still exists. My information is listed on their site numerous times and some of it is erroneous information. I have opted out several times and to date Whitepages still has the information on their site even though they indicated with the Revdex.com that after 24 hours it would be removed. They did not remove it as promised to me or the Revdex.com. I would like for all of my information to be removed as indicated in their policy in its entirety. I do not want my information on their site, they have no right to have me listed and I followed the procedures they have listed to remove it several times. Revdex.com please assist as this matter is taking longer than necessary and Whitepages is not holding up to their policy and procedures.Sincerely,[redacted]
This is Steven with the Whitepages Customer Care Team. I wanted to follow up with information regarding the listing you reported. Whitepages respects your wishes in controlling how your information is displayed. For your convenience, we've set up a self-service option on our...
website. Please follow the opt-out instructions, linked here: https://support.whitepages.com/hc/en-us/articles/[redacted]-How-do-I-edit-or-rem...⇄ you are unable to complete the opt-out instructions above, please send an email to [email protected] with a few specific details to help us fully resolve your request.- The exact URL in which your information is contained- The full name as it appears on the listing- The phone number as it appears on the listing- The address as it appears on the listingUpon receiving that information, we will find all associating listings and remove them from the site.
this is not true, I contact [redacted] all the time to have links removed if they are no good, your database reindexes my information repeatedly and then adds my information to "similar" names then mine... do not blame [redacted], it is not [redacted], I am sending yet another screen print to customer service as there is yet another 'similar' name as mine indexed into my information with the last name"frew" which isn't even a real person
Complaint: [redacted]I am rejecting this response because:Sincerely,[redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. The listing appears to have been removed.Sincerely, [redacted]
I do not see that we have a listing for [redacted] in Elkridge, MD. If there is another location for [redacted] other then the information provided through the Revdex.com we will need that address in order to remove the information from Whitepages.
Complaint: [redacted]I am rejecting this response because:Sincerely,[redacted] 1. there is still no link to contact you by phone.2. there is no way to get info on [redacted] without signing up for a long term contract ($20 per month).You need to set it up so we can get the info with a one time charge like [redacted].COM ($2 per tranaction). [redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]
I am sorry to see that Ms. [redacted] is having trouble receiving our emails. I do see that we received on email from her on November 20th 2014 and we responded on November 26th, 2014 and then we received another on March 23rd 2015 and we responded the same day, March 23rd 2015. Ms. [redacted] may...
want to check spam or trash folder for the emails although I am not sure if they would be there any longer since so much time has passed.I do see the link that Ms. [redacted] provided and can see the name, "[redacted]" on the in the list of names. When I click on the name, it takes me to a page that says there is no match. We do not appear to have any information. The names on the page are a list of names that do exist, it does not show anything personally identifiable and therefor, does not get removed. There is nothing there to show information based on a specific person.
Complaint: [redacted]I am rejecting this response because:Sincerely,[redacted]
In regards to the information showing on Whitepages Premium, we have submitted a suppression for that data. Please allow up to 24 hours for that to be removed from the site.We are unfortunately unable to remove any of the other Switchboard.com or 411.com links that were sent. The reason for this is that those name lists are only a registry of names within the U.S. and Canada. It does not actually link to any data for [redacted] This can be tested by clicking the link for either name; you will find that it does not actually link to any of your information. Similarly we are unable to 404 or use a robots.txt for the dexmedia pages or for the pages showing the blue box.This is because the "results" being shown there are only generated based on whatever is being entered into the search box. You can test this by doing a search for [redacted] in Seattle, WA, and seeing what appears in the blue box.At this time, all information that possibly can be removed has been. If further questions arise, please let us know at [email protected].