We have located the data in question, and have removed it from our listingsPlease allow up to hours for that suppression to propagate through our systemIn addition, we have processed a refund of 18.95, which you will see back in your account within hours.In regards to your concerns about
the dismissed court record, at this time all Whitepages data is sourced from publicly available third party sourcesThis means that although the case was dismissed, there remains some account of it in the public recordAlthough we do not have a way to manually expunge that from the database, we have removed your Premium profile, meaning that court record will no longer be available through a people search for your information.Our apologies for any inconvenience or concernThank you for contacting Whitepages.com
Our sincere apologies, but we are not able to provide phone support for Whitepages.com at this timeOur support is limited to email only, at [email protected] apologize for any inconvenience, but as your data has already been removed from our site there is no further service we can provideThank you for contacting Whitepages
Our apologies, we do not see that we have received previous emails from youWe have located the data in question, and have removed it from our listingsPlease allow up to hours for that suppression to propagate through our systemIf further concerns arise, please let us know at [email protected]
I do see that we have received an email on February 8th, from Ms*** and have yet to respond to her emailWe answer all emails in the order they are received and unfortunately have not reached hersI have searched our site for *** *** in *** ** and do not see that we have
a listingIn addition to results available for free, we offer search results through sponsored linksA good way to think about “sponsored links” is that these results are like search engine (e.gGoogle, Yahoo, Bing) resultsWhen you look for information through a search engine, the results are not provided or controlled by them, the information is from other companiesOur “sponsored links” are exactly like thatTo learn more about or remove information from sponsored links, please contact that company directlySimply follow the links in the “sponsored links” to visit the advertiser’s website and contact them directly
Complaint: ***I am rejecting this response because:I have already checked the falsified address and account listed under my name with this company and those are addresses of other people Also, the fake address listings that I have reported to them were created by someone creating a fake email under my name and listing these addresses of which I have reported to them , but they failed to repsond to do anything about it. Sincerely,*** ***
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***
At this time we do not have a way to remove names from being listing as associated/relativeThis is something we are working on, but it will not list any information other than a nameI am sorry if this is causing an inconvenience and Ms*** is uncomfortable with her name being listed, but we are working to resolve this
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***
We were unable to find the information to be removed from the information providedPlease provide a full name and address so that we can remove this dataThank you for your cooperation
Complaint: ***I am rejecting this response
because:
I appreciate your prompt response in deleting my profile from your white pages premium siteHowever, only the records for ***, CA and my name variation "*** ***" have been deleted from your databaseWhen you search for "*** ***" under *** IL and *** ***, MI; multiple records appear that show my full name "*** *** *** and "*** ***."I would appreciate these records deleted as well before I close the Revdex.com complaintI've included the screenshots where additional records on located on whitepages.com Please ensure all records for both *** IL and *** ***, MI are deletedThank yo
Thank you
** ***
Sincerely,*** ***
Hi ***,Whitepages respects your wishes in controlling how your information is displayedI'm happy to report that we've found and removed any contact information associated with the persons included in your requestWithin hours, these data profiles should no longer appear through our
services. **PLEASE NOTE:** Even though this data has been removed from our current database, Whitepages occasionally updates its records with new informationWe make efforts to identify whether new information is associated with a prior listing before publishing itIn some cases however, this can result in new information added to the site - most frequently happening when someone updates their personal contact info. We make every effort to respect your request as we collect more data, but we still advise reviewing this periodically to confirm no new details are being publishedIf you do notice any listings in which contact details are displayed, please do one of the following:- Follow the opt-out instructions on our site, linked here: https://support.whitepages.com/hc/en-us/articles/115010106908-How-do-I-edit-or-r...⇄ Notify us by submitting a new support request with the exact URL in which your details are contained.If you notice the listing still appearing on Search Engine Result pages, please do the following:- Click the link to see if it directs you to a live siteIf the site is visible, notify us for a fix.- If the personal information does not appear when you click the link, this means the search engine is showing a cached version of the pageYou will need to follow up with the search engine provider to remove this cached information
It appears that you have contacted our Customer Care Team, and a refund has been issuedI apologize for the initial error, but am glad we were able to clear it up for you
I do see that we received an email on January 28th, requesting removal of a listing on the websiteI took a look at the URL that was provided in the email, and it is not the correct format which is why an error message is receivedThe URL that was provided in email
si:
http://www.whitepages.com/name/***
The example that is provided that it needs to match is:
http://www.whitepages.com/name/***
The listing that *** *** provided is for a multiple results page that contacts many different listings and not a single results page that is specific to their listingI searched the site for the address *** *** ** *** ** and I do not see that we have a listing for *** ***It could be that the result that they are seeing is an advertisement for another companyWhitepages.com is a free websiteInformation published on Whitepages comes from a broad variety of publicly available information sources and third party data suppliersIn addition to results available for free, we offer search results through sponsored linksThese search results are not provided or controlled by WhitepagesA good way to think about “sponsored links” is that these results are like search engine (e.gGoogle, Yahoo, Bing) resultsWhen you look for information through a search engine, the results are not provided or controlled by them, the information is from other companiesOur “sponsored links” are exactly like thatTo learn more about or remove information from sponsored links, you will need to contact that company directly (again, it’s not us)Simply follow the links in the “sponsored links” to visit the advertiser’s website and contact them directly
Complaint: ***I am rejecting this response because:
The response merely apologizes for, but does not explain the clear evidence that, contrary to what the business has stated, my mobile number has been used multiple times for solicitous purposes as a direct result of entering it in their opt-out formAdditionally, the business claims that I can verify that they are not in possession of my information and that I can verify this myself, but it is available on their website under the auspices of a premium serviceI insist that the business remove any and all personal information about myself from all of their services and products, up to and including any affiliated corporations, immediately without any further effort on my part. Sincerely,*** ***
I just look at the website and it appears that my information has been removed. I will periodically check to see if my name appears again.
Thank you
Complaint: ***I am rejecting this response because:Sincerely,*** ***
Our sincere apologies, but as noted in our Terms of Service, all of our data is sourced from public 3rd party providers, and as such we cannot guarantee the accuracy of our listingsIn addition, neither our pads nor our Terms of Service guarantee a full profile on data searchedHowever, our records indicate that your membership has been cancelled, and the most recent charge made was refundedPlease let us know if there are further questions
We have located the information in question, and submitted a data suppressionThis information will be removed from our site within hoursShould you have any further questions or concerns, please let us know at [email protected]
Hi ***,Whitepages respects your wishes in controlling how your information is displayedI'm happy to report that we've found and removed any contact information associated with the persons included in your requestWithin hours, these data profiles should no longer appear through our
services. **PLEASE NOTE:** Even though this data has been removed from our current database, Whitepages occasionally updates its records with new informationWe make efforts to identify whether new information is associated with a prior listing before publishing itIn some cases however, this can result in new information added to the site - most frequently happening when someone updates their personal contact info. We make every effort to respect your request as we collect more data, but we still advise reviewing this periodically to confirm no new details are being publishedIf you do notice any listings in which contact details are displayed, please do one of the following:- Follow the opt-out instructions on our site, linked here: https://support.whitepages.com/hc/en-us/articles/115010106908-How-do-I-edit-or-r...⇄ Notify us by submitting a new support request with the exact URL in which your details are contained.If you notice the listing still appearing on Search Engine Result pages, please do the following:- Click the link to see if it directs you to a live siteIf the site is visible, notify us for a fix.- If the personal information does not appear when you click the link, this means the search engine is showing a cached version of the pageYou will need to follow up with the search engine provider to remove this cached information
We have located the data in question, and have removed it from our listingsPlease allow up to hours for that suppression to propagate through our systemIn addition, we have processed a refund of 18.95, which you will see back in your account within hours.In regards to your concerns about
the dismissed court record, at this time all Whitepages data is sourced from publicly available third party sourcesThis means that although the case was dismissed, there remains some account of it in the public recordAlthough we do not have a way to manually expunge that from the database, we have removed your Premium profile, meaning that court record will no longer be available through a people search for your information.Our apologies for any inconvenience or concernThank you for contacting Whitepages.com
Our sincere apologies, but we are not able to provide phone support for Whitepages.com at this timeOur support is limited to email only, at [email protected] apologize for any inconvenience, but as your data has already been removed from our site there is no further service we can provideThank you for contacting Whitepages
Our apologies, we do not see that we have received previous emails from youWe have located the data in question, and have removed it from our listingsPlease allow up to hours for that suppression to propagate through our systemIf further concerns arise, please let us know at
[email protected]
I do see that we have received an email on February 8th, from Ms*** and have yet to respond to her emailWe answer all emails in the order they are received and unfortunately have not reached hersI have searched our site for *** *** in *** ** and do not see that we have
a listingIn addition to results available for free, we offer search results through sponsored linksA good way to think about “sponsored links” is that these results are like search engine (e.gGoogle, Yahoo, Bing) resultsWhen you look for information through a search engine, the results are not provided or controlled by them, the information is from other companiesOur “sponsored links” are exactly like thatTo learn more about or remove information from sponsored links, please contact that company directlySimply follow the links in the “sponsored links” to visit the advertiser’s website and contact them directly
Complaint: ***I am rejecting this response because:I have already checked the falsified address and account listed under my name with this company and those are addresses of other people Also, the fake address listings that I have reported to them were created by someone creating a fake email under my name and listing these addresses of which I have reported to them , but they failed to repsond to do anything about it. Sincerely,*** ***
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***
At this time we do not have a way to remove names from being listing as associated/relativeThis is something we are working on, but it will not list any information other than a nameI am sorry if this is causing an inconvenience and Ms*** is uncomfortable with her name being listed, but we are working to resolve this
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***
We were unable to find the information to be removed from the information providedPlease provide a full name and address so that we can remove this dataThank you for your cooperation
Complaint: ***I am rejecting this response
because:
I appreciate your prompt response in deleting my profile from your white pages premium siteHowever, only the records for ***, CA and my name variation "*** ***" have been deleted from your databaseWhen you search for "*** ***" under *** IL and *** ***, MI; multiple records appear that show my full name "*** *** *** and "*** ***."I would appreciate these records deleted as well before I close the Revdex.com complaintI've included the screenshots where additional records on located on whitepages.com Please ensure all records for both *** IL and *** ***, MI are deletedThank yo
Thank you
** ***
Sincerely,*** ***
Hi ***,Whitepages respects your wishes in controlling how your information is displayedI'm happy to report that we've found and removed any contact information associated with the persons included in your requestWithin hours, these data profiles should no longer appear through our
services. **PLEASE NOTE:** Even though this data has been removed from our current database, Whitepages occasionally updates its records with new informationWe make efforts to identify whether new information is associated with a prior listing before publishing itIn some cases however, this can result in new information added to the site - most frequently happening when someone updates their personal contact info. We make every effort to respect your request as we collect more data, but we still advise reviewing this periodically to confirm no new details are being publishedIf you do notice any listings in which contact details are displayed, please do one of the following:- Follow the opt-out instructions on our site, linked here: https://support.whitepages.com/hc/en-us/articles/115010106908-How-do-I-edit-or-r...⇄ Notify us by submitting a new support request with the exact URL in which your details are contained.If you notice the listing still appearing on Search Engine Result pages, please do the following:- Click the link to see if it directs you to a live siteIf the site is visible, notify us for a fix.- If the personal information does not appear when you click the link, this means the search engine is showing a cached version of the pageYou will need to follow up with the search engine provider to remove this cached information
It appears that you have contacted our Customer Care Team, and a refund has been issuedI apologize for the initial error, but am glad we were able to clear it up for you
I do see that we received an email on January 28th, requesting removal of a listing on the websiteI took a look at the URL that was provided in the email, and it is not the correct format which is why an error message is receivedThe URL that was provided in email
si:
http://www.whitepages.com/name/***
The example that is provided that it needs to match is:
http://www.whitepages.com/name/***
The listing that *** *** provided is for a multiple results page that contacts many different listings and not a single results page that is specific to their listingI searched the site for the address *** *** ** *** ** and I do not see that we have a listing for *** ***It could be that the result that they are seeing is an advertisement for another companyWhitepages.com is a free websiteInformation published on Whitepages comes from a broad variety of publicly available information sources and third party data suppliersIn addition to results available for free, we offer search results through sponsored linksThese search results are not provided or controlled by WhitepagesA good way to think about “sponsored links” is that these results are like search engine (e.gGoogle, Yahoo, Bing) resultsWhen you look for information through a search engine, the results are not provided or controlled by them, the information is from other companiesOur “sponsored links” are exactly like thatTo learn more about or remove information from sponsored links, you will need to contact that company directly (again, it’s not us)Simply follow the links in the “sponsored links” to visit the advertiser’s website and contact them directly
Complaint: ***I am rejecting this response because:
The response merely apologizes for, but does not explain the clear evidence that, contrary to what the business has stated, my mobile number has been used multiple times for solicitous purposes as a direct result of entering it in their opt-out formAdditionally, the business claims that I can verify that they are not in possession of my information and that I can verify this myself, but it is available on their website under the auspices of a premium serviceI insist that the business remove any and all personal information about myself from all of their services and products, up to and including any affiliated corporations, immediately without any further effort on my part. Sincerely,*** ***
I just look at the website and it appears that my information has been removed. I will periodically check to see if my name appears again.
Thank you
Complaint: ***I am rejecting this response because:Sincerely,*** ***
Our sincere apologies, but as noted in our Terms of Service, all of our data is sourced from public 3rd party providers, and as such we cannot guarantee the accuracy of our listingsIn addition, neither our pads nor our Terms of Service guarantee a full profile on data searchedHowever, our records indicate that your membership has been cancelled, and the most recent charge made was refundedPlease let us know if there are further questions
Complaint: ***I am rejecting this response because:Sincerely,*** ***
We have located the information in question, and submitted a data suppressionThis information will be removed from our site within hoursShould you have any further questions or concerns, please let us know at [email protected]
Hi ***,Whitepages respects your wishes in controlling how your information is displayedI'm happy to report that we've found and removed any contact information associated with the persons included in your requestWithin hours, these data profiles should no longer appear through our
services. **PLEASE NOTE:** Even though this data has been removed from our current database, Whitepages occasionally updates its records with new informationWe make efforts to identify whether new information is associated with a prior listing before publishing itIn some cases however, this can result in new information added to the site - most frequently happening when someone updates their personal contact info. We make every effort to respect your request as we collect more data, but we still advise reviewing this periodically to confirm no new details are being publishedIf you do notice any listings in which contact details are displayed, please do one of the following:- Follow the opt-out instructions on our site, linked here: https://support.whitepages.com/hc/en-us/articles/115010106908-How-do-I-edit-or-r...⇄ Notify us by submitting a new support request with the exact URL in which your details are contained.If you notice the listing still appearing on Search Engine Result pages, please do the following:- Click the link to see if it directs you to a live siteIf the site is visible, notify us for a fix.- If the personal information does not appear when you click the link, this means the search engine is showing a cached version of the pageYou will need to follow up with the search engine provider to remove this cached information