Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Thank you so much! Sincerely, [redacted]
Looking over our records, we do not show that any charges have been made on the account generated under email address [redacted]@yahoo.com. An account was created, but no charges were made. If you are seeing something else on your billing please send us a screenshot of that so we can address it accordingly. Thank you for contacting Whitepages.com
Again, we would be happy to remove information for Ms. [redacted] if she can provide us with a copy of a driver’s license (picture and number blacked out) showing that she resides at the address she is requesting to remove. We are unable to remove information that does not belong to her.Ms. [redacted] has provided names for [redacted] It is possible for other people to have the same name, but different middle initial or spelling. Without the requested information, we are unable to help Ms. [redacted].
I do see that we have spoken to Ms. [redacted] at [redacted]@yahoo.com (a different email address then what is attached to this Revdex.com complaint). I do see that back on November 9th we sent a removal confirmation to Ms. [redacted] letting her know that the information was removed from Whitepages. If there is another listing, Ms. [redacted] will need to provide that to us so we are able to assist further. It sounds like Ms. [redacted] could be referring to a business listing and if that is the case, she will want to be sure to follow the instructions in our Help section for a business listing and not a residential listing. If Ms. [redacted] needs further assistance from Whitepages, please provide us with the URL to the listing that still needs to be removed and we are happy to assist.
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me as long as I see the funds post. At this time not see it. Sincerely, [redacted]
Complaint: [redacted]I am rejecting this response because:
First off - I do appreciate your cooperation in coordinating my request. There seems to be two url's that reappeared which I would like removed. Ssee below:
[redacted] in South Ozone Park NY | Whitepages
www.whitepages.com/name/*-[redacted]/South-Ozone-Park-NY
CachedFind [redacted]'s phone, address, etc. on Whitepages, the most trusted online ... cities; Knows: [redacted] Sr., S W [redacted] ...
You've visited this page many times. Last visit: 12/20/16AND THE SECOND URL : http://www.whitepages.com/name/*-[redacted]/Great-Neck-NY
[redacted]
Thank you both for all of your kind and patience attention in this matter.
Sincerely,[redacted]
When searching for the information on Whitepages.com, we do not see that we have a profile for you. It appears that it may have already been removed. If you are seeing something on Whitepages, please provide the URL to the page or send us a screenshot showing the information so we may better assist...
you.\If your data was removed and you see your name lingering in a blue box on Whitepages.com, that is purely a search optimization feature that redirects to our sister service, Whitepages Premium. If you click that box, you'll find that it does not link to any active profiles for yourself. That information is only being displayed based on what is entered into the search field.You can test this by doing a search for “Sally User” in Seattle, Washington. The name and location will appear in the blue box, but clicking the box will not re-direct to any active profiles for Sally User in Seattle.Our sincere apologies for any confusion or inconvenience. Should you find an **active profile**, please send us a direct URL to that profile. The link provided in this instance only directs to a results page for a general search for your name. Thank you for contacting Whitepages.
We have located the additional premium profiles and removed them. Those should be removed from our site within 24 hours. Please let us know if you have further questions.
Thank you for contacting the Whitepages Customer Care Team, my name is Steven. I wanted to follow up with information regarding the listing you reported. When searching for the information on Whitepages.com, we do not see that we have a profile for you. It appears that it may have already been...
removed. If you are seeing something on Whitepages, please provide the URL to the page or send us a screenshot showing the information so we may better assist you.Alternatively, if you do locate a listing containing your information that you would like to remove, you can use our self-service option, available here:https://support.whitepages.com/hc/en-us/articles/115010106908-How-do-I-edit...⇄
I do see that we received an email from Ms. [redacted] and did respond to her letting her know that the information has been removed.
Per Ms. [redacted]'s request, we have removed this information from our websites and it will take effect immediately.
Whitepages strives to use data for good and...
to give each individual a real identity in the digital age. We get our information for people search results from a broad variety of publicly available information sources and third party data suppliers. For a description of our information sources, please visit our Help section. It is possible for new information to be added in the future, so we encourage you to visit our website periodically.
This is to verify that my complaint has been resolved, correct information has been removed. My ID# is [redacted] Thank you for your assistance.
[redacted]
I'm sorry to hear about your email troubles. Since Whitepages does not provide a consumer email domain, I'm afraid this issue is unrelated to our services. If you require assistance with your email address I would recommend contacting the customer support team of your email provider.
Our records show that suppressions have been submitted for all profiles under [redacted]. It can sometimes take up to 24 hours for that information to be fully removed, if you are still seeing listings on our site after that time period please let us know so that we can handle that accordingly.
Complaint: [redacted]I am rejecting this response because:
Complaint: [redacted]I am rejecting this response because:Contrary to what Whitepages.com states, the removal of my name has not been done. It is different now but shows my personal information.When you [redacted] search "[redacted] address [redacted]" in [redacted] the following comes up as second choice listing on web page ([redacted] | [redacted] | Whitepages www.whitepages.com/phone/1-[redacted] Whitepages Carrier: [redacted]. View full name and address for [redacted] at Whitepages. ... [redacted] Landline in [redacted], **. Text Me Send ... [redacted] L [redacted] years old).AND for vague information under whitepages.com, My information is for sell on their website. It automatically takes you to Instantcheckmate.com.(IF YOU TAKE ME OUT OF YOUR DATABASE, DO NOT USED AN AFFILLIATED WEBSITE TO PROFVIT FROM SELLING MY PERSONAL INFO!)Sincerely,[redacted]
Sincerely,[redacted]
In regards to Complaint [redacted] from [redacted], according to our records all of her information has already been removed from our listings. If she is still seeing something on our listings, she would need to send us a screenshot or link to the profile in question.
Thank you for providing the requested information. Per your request, we have removed this information from our websites and it will take effect immediately. We get our information for people search results from a broad varietyof publicly available information sources, third party data suppliers. For a description of our information sources, please visit our Help section. It is possible for new information to be added in the future, so we encourage you to visit our website periodically.
I am sorry that [redacted] is having a hard time getting the information removed from Whitepages. I do see that a request was made to have a business listing removed (whether or not it is a business, it is listed as a business on the site). We directed the user to contact the provider of the...
listing, [redacted].com. When making the removal request with the company that is distributing the information, it will remove it from Whitepages.com and any other website that they provide it to.
The "please note" language that is provided in the email is referring to any information that is added or edited, not removed.
[redacted], If you could provide us with the email associated with your account, we would be able to locate your specific account, and be better able to assist you. Alternatively, please contact our Customer Care department by phone. We can collect a partial credit card number from you to locate the account. Reach us at 1-800-991-3077, available Monday-Friday, 8 AM to 8 PM EST and Saturday/Sunday, 9 AM to 7 PM EST.
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Thank you so much! Sincerely, [redacted]
Looking over our records, we do not show that any charges have been made on the account generated under email address [redacted]@yahoo.com. An account was created, but no charges were made. If you are seeing something else on your billing please send us a screenshot of that so we can address it accordingly. Thank you for contacting Whitepages.com
Again, we would be happy to remove information for Ms. [redacted] if she can provide us with a copy of a driver’s license (picture and number blacked out) showing that she resides at the address she is requesting to remove. We are unable to remove information that does not belong to her.Ms. [redacted] has provided names for [redacted] It is possible for other people to have the same name, but different middle initial or spelling. Without the requested information, we are unable to help Ms. [redacted].
I do see that we have spoken to Ms. [redacted] at [redacted]@yahoo.com (a different email address then what is attached to this Revdex.com complaint). I do see that back on November 9th we sent a removal confirmation to Ms. [redacted] letting her know that the information was removed from Whitepages. If there is another listing, Ms. [redacted] will need to provide that to us so we are able to assist further. It sounds like Ms. [redacted] could be referring to a business listing and if that is the case, she will want to be sure to follow the instructions in our Help section for a business listing and not a residential listing. If Ms. [redacted] needs further assistance from Whitepages, please provide us with the URL to the listing that still needs to be removed and we are happy to assist.
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me as long as I see the funds post. At this time not see it. Sincerely, [redacted]
Complaint: [redacted]I am rejecting this response because:
First off - I do appreciate your cooperation in coordinating my request. There seems to be two url's that reappeared which I would like removed. Ssee below:
[redacted] in South Ozone Park NY | Whitepages
www.whitepages.com/name/*-[redacted]/South-Ozone-Park-NY
CachedFind [redacted]'s phone, address, etc. on Whitepages, the most trusted online ... cities; Knows: [redacted] Sr., S W [redacted] ...
You've visited this page many times. Last visit: 12/20/16AND THE SECOND URL : http://www.whitepages.com/name/*-[redacted]/Great-Neck-NY
[redacted]
Thank you both for all of your kind and patience attention in this matter.
Sincerely,[redacted]
When searching for the information on Whitepages.com, we do not see that we have a profile for you. It appears that it may have already been removed. If you are seeing something on Whitepages, please provide the URL to the page or send us a screenshot showing the information so we may better assist...
you.\If your data was removed and you see your name lingering in a blue box on Whitepages.com, that is purely a search optimization feature that redirects to our sister service, Whitepages Premium. If you click that box, you'll find that it does not link to any active profiles for yourself. That information is only being displayed based on what is entered into the search field.You can test this by doing a search for “Sally User” in Seattle, Washington. The name and location will appear in the blue box, but clicking the box will not re-direct to any active profiles for Sally User in Seattle.Our sincere apologies for any confusion or inconvenience. Should you find an **active profile**, please send us a direct URL to that profile. The link provided in this instance only directs to a results page for a general search for your name. Thank you for contacting Whitepages.
We have located the additional premium profiles and removed them. Those should be removed from our site within 24 hours. Please let us know if you have further questions.
Thank you for contacting the Whitepages Customer Care Team, my name is Steven. I wanted to follow up with information regarding the listing you reported. When searching for the information on Whitepages.com, we do not see that we have a profile for you. It appears that it may have already been...
removed. If you are seeing something on Whitepages, please provide the URL to the page or send us a screenshot showing the information so we may better assist you.Alternatively, if you do locate a listing containing your information that you would like to remove, you can use our self-service option, available here:https://support.whitepages.com/hc/en-us/articles/115010106908-How-do-I-edit...⇄
I do see that we received an email from Ms. [redacted] and did respond to her letting her know that the information has been removed.
Per Ms. [redacted]'s request, we have removed this information from our websites and it will take effect immediately.
Whitepages strives to use data for good and...
to give each individual a real identity in the digital age. We get our information for people search results from a broad variety of publicly available information sources and third party data suppliers. For a description of our information sources, please visit our Help section. It is possible for new information to be added in the future, so we encourage you to visit our website periodically.
This is to verify that my complaint has been resolved, correct information has been removed. My ID# is [redacted] Thank you for your assistance.
[redacted]
I'm sorry to hear about your email troubles. Since Whitepages does not provide a consumer email domain, I'm afraid this issue is unrelated to our services. If you require assistance with your email address I would recommend contacting the customer support team of your email provider.
Our records show that suppressions have been submitted for all profiles under [redacted]. It can sometimes take up to 24 hours for that information to be fully removed, if you are still seeing listings on our site after that time period please let us know so that we can handle that accordingly.
Complaint: [redacted]I am rejecting this response because:
Complaint: [redacted]I am rejecting this response because:Contrary to what Whitepages.com states, the removal of my name has not been done. It is different now but shows my personal information.When you [redacted] search "[redacted] address [redacted]" in [redacted] the following comes up as second choice listing on web page ([redacted] | [redacted] | Whitepages www.whitepages.com/phone/1-[redacted] Whitepages Carrier: [redacted]. View full name and address for [redacted] at Whitepages. ... [redacted] Landline in [redacted], **. Text Me Send ... [redacted] L [redacted] years old).AND for vague information under whitepages.com, My information is for sell on their website. It automatically takes you to Instantcheckmate.com.(IF YOU TAKE ME OUT OF YOUR DATABASE, DO NOT USED AN AFFILLIATED WEBSITE TO PROFVIT FROM SELLING MY PERSONAL INFO!)Sincerely,[redacted]
Sincerely,[redacted]
In regards to Complaint [redacted] from [redacted], according to our records all of her information has already been removed from our listings. If she is still seeing something on our listings, she would need to send us a screenshot or link to the profile in question.
Thank you for providing the requested information. Per your request, we have removed this information from our websites and it will take effect immediately. We get our information for people search results from a broad varietyof publicly available information sources, third party data suppliers. For a description of our information sources, please visit our Help section. It is possible for new information to be added in the future, so we encourage you to visit our website periodically.
We have located the data in question, and removed it from our listings. Please allow up to 24 hours for the listings to be remove.
I am sorry that [redacted] is having a hard time getting the information removed from Whitepages. I do see that a request was made to have a business listing removed (whether or not it is a business, it is listed as a business on the site). We directed the user to contact the provider of the...
listing, [redacted].com. When making the removal request with the company that is distributing the information, it will remove it from Whitepages.com and any other website that they provide it to.
The "please note" language that is provided in the email is referring to any information that is added or edited, not removed.
Hello...
[redacted], If you could provide us with the email associated with your account, we would be able to locate your specific account, and be better able to assist you. Alternatively, please contact our Customer Care department by phone. We can collect a partial credit card number from you to locate the account. Reach us at 1-800-991-3077, available Monday-Friday, 8 AM to 8 PM EST and Saturday/Sunday, 9 AM to 7 PM EST.
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]