World Hyundai

great service able to meet my personal goal worked with me on the price I was comfortable affording got me the car I was interested in at a great price sales rep was very helpful and knowledgeable and friendly no pressure to buy Been dealing with world Hyundai for years and love their service and hospitality

Chris *** did an outstanding job with making sure I left with the car I wantedHe worked very hardI am very much satisfiedIt was a very peaceful experienceI would suggest everyone comes to World HyundaiIll be back to see Chris for my next car!!!!!

Edwin did a great job and worked it out so I can get something within budgetGood guy coming back again

Lester was a great salemanVery patient and kind and I am very appreciative to have encountered with himThank World Hyundai

There is no place that I would rather buy a Hyundai fromThe people here are greatThe service department is amazingThe two guys that helped me out was Tom and ErikTwo great guys who care about you and treat you like family

I purchased a vehicle from World Hyundai almost a month agoI put a down payment and was approvedI signed all of my paperwork, got insured calls were made to confirm my references and employment and I traded my current vehicle in at the timeI left a happy customerAbout a week or so later I received a call asking me to return to sign some more paperwork that they had "forgotten" to give me to signI went all the way there from the south side of Chicago back to Matteson to do soNext thing I know about weeks later I receive another call from their office telling me to return with the vehicle or they would file a police report on me and that they needed me to come back with the vehicle because something was wrong and also told me that they would pay my first months carnote for the inconvenienceThey lied to me, they tricked me to come back there with the vehicle so they could take it back, give me me down payment and my previous car backI don't appreciate the way they do bus

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
Jigz ***

The crew at world Hyundai were very helpful and very informativeErik *** in particular was very accomadating and honest when discussing financial plans and interest ratesI recommend world hyundai located in the matteson auto mall to anyone looking for a new or quality used car

Edwin and Erik are great I came all the way from Milwaukee WI not knowing that I would be driving home in a brand new vehicleI cant thank these guys enoughThey tagged team and I was only in there for hours

Eric was the best I was pressed for time but he answered all my questions, we went for a test drive and due to his patience and high level of service I did buy a new vehicleHe made this experience a great one Please visit the lot and ask for Eric!

I am really grateful for Ebony *** and World Hyundai team that assisted me in getting my new truckI previously had problems getting financed and they were so helpful and courteous in helping me get a vehicleAgain thank you for helping me!!!!

I purcahsed my 3rd consecutive car in a row from World Hyundai These guys are awesomeThey helped me to re-establish my credit after bankruptcy and now I'm in a new carIf youare looking to purchase a new vehichle I recommend that you stop by World Hyundai and ask for ChrisHe is awesome and very helpfulCant wait until next time Chris and his team will work with you Love you guys

My second purchase from MrChris *** he is an awesome sales person someone can trust and have faith in I bought my last car from him and this is my second and ill be back next year for my third from himHe did everything he said he would great guy and over all great experience thank you so much guys

great guy speedy process

Edwin was fantasticWe were cared for as soon as we walked into the doorWas referred by Vivian ***

edwin n *** I have always had good experiences dealing with working with Hyundai they are professional top notch organization like family a customer since 2008!

Edwin and Erik were very professional, honest, and niceHe helped me get a pretty perfect carI appreciate his honestyGo here!

Initial Business Response /* (1000, 12, 2015/07/23) */
We are sorry that the credit situation that the *** family had was limiting our choices of vehicles to present to themIf they would like us to see if there is another vehicle that would be more suitable to them we can do thatThey can
contact *** at *** to schedule an appt
Initial Consumer Rebuttal /* (3000, 14, 2015/07/24) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The World of Hyundai dealership is not taking ownership of lying to us as well as there is no dealership in the State of Illinois that will only be able to approve car to be financed and the most defective at that on their lotI understand being limited due to challenging credit however there still should have been more than one car to choose fromAfter being lied to by Erik one of their main car salesman and after the bad customer service why would we contact ErikThey calles my husband Tremel daays straight pretty much begging him to come in so that they can ugrade the raggedy vehicle when he got there on MAY 25, Erik walked up to him and said you don't qualify for any vehicleAlso, without my permission and with me being there ran my credit that day and I have proof of thisIt hit my credit as a hard inquiry and I was notofied through an alertI contacted them and spoke with a lady who stated it was a miistake and they will send a letter to the credit bureaus saying it was an error
Final Business Response /* (4000, 16, 2015/07/27) */
*he issue of how many vehicles were available to choose from is dictated by lender approval and consumer credit situations, not the dealershipWe would unable to purchase the vehicle back from * *** as requested

Me and my son went to this dealership to trade in my son's car based off a referral from a family member saying this dealership is a great place to deal with so we wentThat was a big mistakeMy son has a *** Mkz and good credit and was interested in trading vehicle in for a sonataMy first request with the salesman Damon was to not shop my son's credit around because I know it can harm his creditHe stated no problem and that they wouldn't do it well, that was a lieWe were there for 4hrs and not once was offered any complimentary refreshmentsFirst I was told my son's deal was done only to find out it wasn'tThen they wanted a consignor to give him more incomeI agreed to help so deal could get down yet that didn't happenI finally was disgusted and left but I was told I would receive a call in a hour with deal detailsWe never received a call yet our credit was continuing being ran to banks which wasn't suppose to be doneI finally texted the salesman since I didn'

Edwin is a really great personHe was referred to me years ago and I know him for years plus and he has been my go to ever since This is my fourth purchase with him