World Hyundai

Edwin provided great customer serviceWill definitely refer people to him and World HyundaiThank you

Initial Business Response /* (1000, 12, 2015/07/23) */
We are sorry that the credit situation that the *** family had was limiting our choices of vehicles to present to themIf they would like us to see if there is another vehicle that would be more suitable to them we can do thatThey can
contact *** at *** to schedule an appt
Initial Consumer Rebuttal /* (3000, 14, 2015/07/24) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The World of Hyundai dealership is not taking ownership of lying to us as well as there is no dealership in the State of Illinois that will only be able to approve car to be financed and the most defective at that on their lotI understand being limited due to challenging credit however there still should have been more than one car to choose fromAfter being lied to by Erik one of their main car salesman and after the bad customer service why would we contact ErikThey calles my husband Tremel daays straight pretty much begging him to come in so that they can ugrade the raggedy vehicle when he got there on MAY 25, Erik walked up to him and said you don't qualify for any vehicleAlso, without my permission and with me being there ran my credit that day and I have proof of thisIt hit my credit as a hard inquiry and I was notofied through an alertI contacted them and spoke with a lady who stated it was a miistake and they will send a letter to the credit bureaus saying it was an error
Final Business Response /* (4000, 16, 2015/07/27) */
*he issue of how many vehicles were available to choose from is dictated by lender approval and consumer credit situations, not the dealershipWe would unable to purchase the vehicle back from * *** as requested

Edwin and Erik were very professional, honest, and niceHe helped me get a pretty perfect carI appreciate his honestyGo here!

Edwin I had a great experience today at world Hyundai with my sales guy Edwin he was able to get me in an awesome used Hyundai Sonta with low mileage

I was very fortunate to work with four awesome members of
World Hyundai today Will ***- referred me to Danta *** Sales Manager, Mike *** Finance Manager, and Marques *** was my Salesperson I came in with my worn out and walked away with a I could not have asked for a better team to help make this happen for me

They ran my credit I have not been in this dealership when I called they stated it was on line

Edwin is a really great personHe was referred to me years ago and I know him for years plus and he has been my go to ever since This is my fourth purchase with him

Erik, worked with me every step of the way he was courtesy a good advocate for mehe found a vehicle that really fit me best personally and financially

Edwin and Erik, I had a great experienceThank you for all of your help!! Great guy to deal with

Rolling off the lot with a beautiful Hyundai Santa Fe Sport Turbo thanks to my sales person Chris *** he went above and beyond will definitely be back and send him referrals thanks a lot for your hard work and effort !!!! Cant wait for the next purchase always easy going and stress free thanks Chris and Edwin

The improvements are great on the sonatas it rides great and quietThis is the time I purchased every time its nice and smooth my sales person Chris was fast and thoroughI Always get my service done here ,there excellent in every aspect imanginable thanks World

I purchased a vehicle from World Hyundai in November of Ten months later, I referred my friend, Andrea *** to World Hyundai, where she also purchased a vehicleI was present when she purchased the vehicle and I was told that it was their policy to give a $referral check to a customer that refers another customer -- that is what I didThe sales person even took down my address so that a check could be mailedIt has now been over 3-months and I have yet to receive the check
This is not a very serious issue, but my friend drove 2-hours to get to World Hyundai on my referralI would expect that if they have a referral fee program in place I would have received the check by now

Edwin n Mike *** were absolutely amazing and very helpfulI couldn't ask for a better car buying experienceThank you from the bottom of my heart for all your hard work and kindness!!!

Chris did a great job of making sure I was comfortable with and understood all elements of the car buying processI truly feel that he had my best personal and financial well-being in mind

I have purchased other vehicles from this dealership and I have always been satisfiedFor this 4th vehicle Erik *** piloted me through the purchase process with easeI highly reccomend the dealership and Erik to othersIn fact, I called a friend while I was purchasing my vehicle and she was so impressed that she purchased a vehicl alsoThanks World Hyundai

Great Great experience at World Hyundai from being greeted at the door to Erik making sure the process was quick and painless! Tommy the GM did a great job of getting the payment I needed and has immediate answers when asked The owner Scott *** is always a pleasure to work withWhen you walk in the door he recognizes you as if you were family This makes you want to always come back to this dealershipThere are a lot to pick from, by far this is the friendliest most inviting dealershipI will be back!

My car buying experience was awesome today didn't have the best experience yesterday but Teri called me back and invited me back to the store to see if she can change my attitude about what happened on the previous day and sure enough she did she sat me With *** *** who was the original sales person on my vehicle I bought a couple of years ago and wow he was amazing got me everything I wanted I will definitely refer friends and family to you thanks Teri *** and World Hyundai!!!!!

Edwin and Chris are good people the worked with me until I left with what I came in for a nice truckGlad and happy with my purchase

I have purchased several cars from World Hyundai since and several family members and friends have as wellWorld Hyundai really work with you and get you into what you wantErik *** is my go to guy !!!!!!

I walked into World Hyundai,met with Chris Davis, and walked out a happy customer I am sure that I could have purchased a vehicle from any dealership I that choose I am glad that I had the opportunity to be serviced by MrDavis He made buying a car a comfortable and relaxing and rewarding experienceThank you MrDavis!