World Hyundai

Simple process, will work with you, and friendly service.

All I can say is I would give Courtney 10 stars I I could. He really worked hard for me to get the best possible deal. I will be sending customers to him.

Edwin had awesome hospitality made it happen for me I gotta say this is my first time buying a car just wanna say Thx to World Hyundai !!!!

[redacted]
I am rejecting this response because:
Sincerely,
[redacted]
 
The information that World Hyundai provided is incorrect.  My phone number has not been disconnected at all no calls were made to me or any kind of message left. I can provided records from my cell phone provided if need be.  This once again shows the dishonesty this company is displaying to it's consumers.  My phone number is [redacted] and I called [redacted] for one week since the incident and no response from him.

Edwin is awesome.
I came with low expectations on my outcome but I was pleasantly surprised !
I left with a beautiful car and very pleased with the great deal !
I recommend my closest friends and family to come to Edwin

Awesome customer service I received as soon as I walked in. Erik was very helpful and found the color car I wanted right away. I will sure come back here to purchase another vehicle.

Great dealership to work with. Erik [redacted] was great and he really did what he could to work with us and help us buy the car that we wanted. We left as happy customers. I would recommend this dealership to anyone looking for their next vehicle.

Initial Business Response /* (1000, 5, 2014/05/26) */
It is our policy to invite all customers in to the store and do our best job to try to get them into a vehicle they will be satisfied with. We are sorry that we were not able to secure financing for a suitable vehicle for Ms. [redacted]. We...

are sending Ms. [redacted] a gas card for $50.00 with our apology for her inconvenience.
Initial Consumer Rebuttal /* (3000, 7, 2014/05/29) */
(The consumer indicated he/she DID NOT accept the response from the business.)
That is nice of them and I do appreciate them reimbursing my gas but that does not explain why I was lied to multiple times by management and when they called to apologize they are STILL telling me I am approved and to come back in. Not that I would buy from them after my experience. If I did I guarantee I would leave without a vehicle after being denied a 3rd time making mine and my husbands credit look worse by running multiple inquires.
Final Business Response /* (4000, 11, 2014/06/17) */
We have been in touch with Ms. [redacted] and have sent her a gas card for her inconvenience and are continuing to work with her to secure financing.

My experience was very good, upside down balance on my old vehicle and World Hyundai put me in a new car with no money down and affordable payments, Will Barnett was excellent. Thanks to Erik [redacted] for setting up my get together.

Edwin and raul provided great customer service and got me a truck when nobody else could

My experience buying a car from this dealership was a great experience. The sales persons were very professional and answered all of my questions that were important to me. Their product knowledge was outstanding. I would recommend this dealership to everyone who is thinking about buying a new car.
Raymond [redacted]

We agree that there was an error made by a representative of the dealership when discussing a 'no money down' opportunity. The fact is that due to the credit of the customer there currently is not a bank who will finance this customer. We apologize for any inconveniences this may have caused....

Additionally , we have reviewed the complaint with our team to ensure things like this do not occur in the future.

I was reffered to Erik [redacted] at world Hyundai by one of my good friends. I came in expecting to get a 2015 and I am happy to say that I am a proud owner of a 2016 Hyundai Sonata SPORT!!!!! Erik was awesome, he was knowledgeable non-pressuring and personable. I would recommend anyone looking for a car to see Erik [redacted] at world Hyundai in the Matteson Auto Mall.

Jerry;

I received good service from the fist time I walk in to the time I left World wide Hyundai in Matteson ILL.

Regrds;

David [redacted]

My salesman Chris [redacted] was excellent. He was able to get me into a car that I truly enjoyed test driving and keep me within my budget. With this car if will impossible for me to stay off the road. Chris kept all of my concerns, budget, bells and whistles, reliability in mind. Can't wait to show off my new car and tell my family and friends about my experience.

This is my fist puchase at World Hyundai, Edwin was very helpful and got the job done with no problems; I will be back for my next car in a year. I will also refer many friends and family to Edwin.

Edwin was great very helpful put me in a great car with no problem definitely rate 5 stars.

Edwin was fantastic ! Came through as usual ! I got a wonderful deal . It's always a pleasure to do business with Edwin. He's the best !

very positive experience worked hard very dilegent.

Complaint: 11022871
I am rejecting this response because:
Sincerely,
James [redacted]