A & D Wood Products, Inc.

I will contact or marketing departmartment and have the name and address removed from our mailing lists

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***.
[It appears Northestyle is blaming my *** Card Account of placing the charge on my bill in error My last contact with *** Card on this issue told me I would be unable to persue this complaint further with themSomething must be done about this run around wasting lots of my time and patiencePlease help, if you need more information please email meThanks, *** ***
Regards,
*** ***

I have given you a credit of which is your shipping and 10% of your order

Per your request we accepted the chargebacks your bank issued

We cancelled the order so there will be no more authorizations on your card after the 24th

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business
response that my complaint will be closed as resolved.
Regards,
*** ***

We did get back the one item but the other items we did notHowever I have credited the additional three items back to the credit card

There is no form on the internetYou enter in your responses to join the VIP and click on the accept button as well as entering your email address that you want to use and all information is sent to that email

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved. I will never purchase anything from this company againI want to thank the Revdex.com for all their help in resolving this matter so quickly.
Regards,
*** ***

This item is showing on backorderI spoke with the buyer for this product and she will find out when the item will ship

I do apologizeThe package was sent to *** ** the same day orderedWe do not know why it took so long for *** ** to deliver and we have given you the credit for the rush service

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
From my own experience, and as it can be deduced from the business' response (" a phone number is provided to inquire about the benefits"), the business enrolls customers, WITHOUT THEIR CONSENT , to a program of UNDEFINED BENEFITS, and charges the victims of the scam $monthly.Their response of the business is not satisfactory because they not specify exactly that they will refund my credit card with ALL charges they fraudulently received since February 2015. The total amount should be months x $= $I need a clear statement from the business that this exact amount of $(and not only the last month's charge) will be refunded to my account immediately
Regards,
*** ***

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response
does not satisfy or resolve my issues and/or concerns in reference to complaint # ***.
I am going to ship the merchandise back but I DO NOT wish to have a replacementI will expecting a refund for the returned merchandisePlease respond

The order was placed on 9/3/and came into stock on 09/17/and shippedThe return was done on 11/18/and the credit was refunded back to the credit card used for the purchase on 11/18/bank reference number *** for

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***
Please add your rejection comments below.
Regards,
*** ***

Revdex.com:
I have reviewed the
response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** ***

The customer did place an internet order for this item on 02/22/We do have an unconditional guarantee on our items and we did receive the item back in February of A credit was given back to the credit card used to place the order for bank reference # ***

Revdex.com:
I did receive the package days
after I orderedThe company states that the package was mailed on Wednesday, and it was NOT mailed on that dayIt took them over a week to mail it outI NEVER received an email reply from the CoI will never buy from them againThank you for following up, I appreciate the Revdex.com's response
Regards,
*** ***

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***
I absolutely do not accept this business response. This business clearly did not indicate that they considered Columbus Day a holiday. This business is trying valiantly to state they are correct when clearly they are incorrect and do not want to refund my shipping costs. Extremely poor customer service and lame response.
Regards,
*** ***

We have cancelled your order as requested and a refund check will be issued